{"id":"https://openalex.org/W4408473356","doi":"https://doi.org/10.1145/3723355","title":"Enhancing Log Sentiments: An Exploratory Study of Sentiments and Emotions with Software Logs","display_name":"Enhancing Log Sentiments: An Exploratory Study of Sentiments and Emotions with Software Logs","publication_year":2025,"publication_date":"2025-03-14","ids":{"openalex":"https://openalex.org/W4408473356","doi":"https://doi.org/10.1145/3723355"},"language":"en","primary_location":{"id":"doi:10.1145/3723355","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3723355","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3723355","source":{"id":"https://openalex.org/S142627899","display_name":"ACM Transactions on Software Engineering and Methodology","issn_l":"1049-331X","issn":["1049-331X","1557-7392"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Software Engineering and Methodology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3723355","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5014219639","display_name":"Xiaohui Wang","orcid":"https://orcid.org/0009-0004-5674-8752"},"institutions":[{"id":"https://openalex.org/I37461747","display_name":"Wuhan University","ror":"https://ror.org/033vjfk17","country_code":"CN","type":"education","lineage":["https://openalex.org/I37461747"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xiaohui Wang","raw_affiliation_strings":["School of Computer Science, Wuhan University, Wuhan, China","School of Computer Science, Wuhan University, China"],"raw_orcid":"https://orcid.org/0009-0004-5674-8752","affiliations":[{"raw_affiliation_string":"School of Computer Science, Wuhan University, Wuhan, China","institution_ids":["https://openalex.org/I37461747"]},{"raw_affiliation_string":"School of Computer Science, Wuhan University, China","institution_ids":["https://openalex.org/I37461747"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5052026746","display_name":"Youshuai Tan","orcid":"https://orcid.org/0000-0002-3390-4079"},"institutions":[{"id":"https://openalex.org/I37461747","display_name":"Wuhan University","ror":"https://ror.org/033vjfk17","country_code":"CN","type":"education","lineage":["https://openalex.org/I37461747"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Youshuai Tan","raw_affiliation_strings":["School of Computer Science, Wuhan University, Wuhan, China","School of Computer Science, Wuhan University, China"],"raw_orcid":"https://orcid.org/0000-0002-3390-4079","affiliations":[{"raw_affiliation_string":"School of Computer Science, Wuhan University, Wuhan, China","institution_ids":["https://openalex.org/I37461747"]},{"raw_affiliation_string":"School of Computer Science, Wuhan University, China","institution_ids":["https://openalex.org/I37461747"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5080464071","display_name":"Zishuo Ding","orcid":"https://orcid.org/0000-0002-0803-5609"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Zishuo Ding","raw_affiliation_strings":["The Hong Kong University of Science and Technology (Guangzhou), Guangzhou, China","The Hong Kong University of Science and Technology (Guangzhou), China"],"raw_orcid":"https://orcid.org/0000-0002-0803-5609","affiliations":[{"raw_affiliation_string":"The Hong Kong University of Science and Technology (Guangzhou), Guangzhou, China","institution_ids":[]},{"raw_affiliation_string":"The Hong Kong University of Science and Technology (Guangzhou), China","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101882679","display_name":"Jinfu Chen","orcid":"https://orcid.org/0000-0001-7410-9146"},"institutions":[{"id":"https://openalex.org/I37461747","display_name":"Wuhan University","ror":"https://ror.org/033vjfk17","country_code":"CN","type":"education","lineage":["https://openalex.org/I37461747"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jinfu Chen","raw_affiliation_strings":["School of Computer Science, Wuhan University, Wuhan, China","School of Computer Science, Wuhan University, China"],"raw_orcid":"https://orcid.org/0000-0001-7410-9146","affiliations":[{"raw_affiliation_string":"School of Computer Science, Wuhan University, Wuhan, China","institution_ids":["https://openalex.org/I37461747"]},{"raw_affiliation_string":"School of Computer Science, Wuhan University, China","institution_ids":["https://openalex.org/I37461747"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5002360773","display_name":"Jifeng Xuan","orcid":"https://orcid.org/0000-0002-2968-3496"},"institutions":[{"id":"https://openalex.org/I37461747","display_name":"Wuhan University","ror":"https://ror.org/033vjfk17","country_code":"CN","type":"education","lineage":["https://openalex.org/I37461747"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jifeng Xuan","raw_affiliation_strings":["School of Computer Science, Wuhan University, Wuhan, China","School of Computer Science, Wuhan University, China"],"raw_orcid":"https://orcid.org/0000-0002-2968-3496","affiliations":[{"raw_affiliation_string":"School of Computer Science, Wuhan University, Wuhan, China","institution_ids":["https://openalex.org/I37461747"]},{"raw_affiliation_string":"School of Computer Science, Wuhan University, China","institution_ids":["https://openalex.org/I37461747"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5056378414","display_name":"Weiyi Shang","orcid":"https://orcid.org/0000-0001-6222-7444"},"institutions":[{"id":"https://openalex.org/I151746483","display_name":"University of Waterloo","ror":"https://ror.org/01aff2v68","country_code":"CA","type":"education","lineage":["https://openalex.org/I151746483"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Weiyi Shang","raw_affiliation_strings":["Department of Electrical and Computer Engineering, University of Waterloo, Waterloo, Ontario, Canada","University of Waterloo, Canada"],"raw_orcid":"https://orcid.org/0000-0001-6222-7444","affiliations":[{"raw_affiliation_string":"Department of Electrical and Computer Engineering, University of Waterloo, Waterloo, Ontario, Canada","institution_ids":["https://openalex.org/I151746483"]},{"raw_affiliation_string":"University of Waterloo, Canada","institution_ids":["https://openalex.org/I151746483"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.04035128,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"35","issue":"1","first_page":"1","last_page":"28"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10639","display_name":"Advanced Software Engineering Methodologies","score":0.9897000193595886,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8058756589889526},{"id":"https://openalex.org/keywords/exploratory-research","display_name":"Exploratory research","score":0.5403352975845337},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.46260035037994385},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.45553919672966003},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.3202625811100006},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.10269474983215332},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.057929933071136475}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8058756589889526},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.5403352975845337},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.46260035037994385},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.45553919672966003},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3202625811100006},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.10269474983215332},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.057929933071136475},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3723355","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3723355","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3723355","source":{"id":"https://openalex.org/S142627899","display_name":"ACM Transactions on Software Engineering and Methodology","issn_l":"1049-331X","issn":["1049-331X","1557-7392"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Software Engineering and Methodology","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1145/3723355","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3723355","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3723355","source":{"id":"https://openalex.org/S142627899","display_name":"ACM Transactions on Software Engineering and Methodology","issn_l":"1049-331X","issn":["1049-331X","1557-7392"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Software Engineering and Methodology","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G4429722195","display_name":null,"funder_award_id":"62302347 and 62141221","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"}],"has_content":{"grobid_xml":false,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4408473356.pdf"},"referenced_works_count":45,"referenced_works":["https://openalex.org/W560655873","https://openalex.org/W617994985","https://openalex.org/W1493790738","https://openalex.org/W1543330234","https://openalex.org/W2006044072","https://openalex.org/W2014412951","https://openalex.org/W2039157918","https://openalex.org/W2055985195","https://openalex.org/W2082066599","https://openalex.org/W2096761130","https://openalex.org/W2531425405","https://openalex.org/W2604348044","https://openalex.org/W2623177746","https://openalex.org/W2734941459","https://openalex.org/W2886486953","https://openalex.org/W2912660210","https://openalex.org/W2936210189","https://openalex.org/W2947815220","https://openalex.org/W2954384356","https://openalex.org/W2966157282","https://openalex.org/W2966971704","https://openalex.org/W3004071943","https://openalex.org/W3082803092","https://openalex.org/W3099104041","https://openalex.org/W3101079689","https://openalex.org/W3119029787","https://openalex.org/W3150838151","https://openalex.org/W3207231909","https://openalex.org/W4211256391","https://openalex.org/W4239946314","https://openalex.org/W4241670792","https://openalex.org/W4243212665","https://openalex.org/W4247610018","https://openalex.org/W4248364726","https://openalex.org/W4248731954","https://openalex.org/W4251768631","https://openalex.org/W4253813365","https://openalex.org/W4255973387","https://openalex.org/W4256441345","https://openalex.org/W4283398635","https://openalex.org/W4285490400","https://openalex.org/W4286567510","https://openalex.org/W4299977738","https://openalex.org/W4302039922","https://openalex.org/W4391558518"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W4391913857","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W4396696052"],"abstract_inverted_index":{"Software":[0],"logs":[1,34,55,65,88,151,197,219,282],"serve":[2],"as":[3],"valuable":[4,68],"resources":[5],"for":[6],"understanding":[7],"system":[8,47],"running":[9],"and":[10,46,77,99,120,136,154,176,184,202,220,248,268,289],"are":[11,20,29,123,158],"extensively":[12],"used":[13],"in":[14,25,54,75,108,163,186,238],"diverse":[15],"software":[16],"maintenance":[17],"tasks.":[18],"Logs":[19],"generated":[21],"by":[22,31,102,253],"logging":[23],"statements":[24],"the":[26,40,51,61,97,150,228],"code,":[27],"which":[28,92],"written":[30],"developers.":[32],"Therefore,":[33,191],"may":[35,56],"reflect":[36],"developers\u2019":[37],"sentiments":[38,52,62,98,119,153,175,183,201],"about":[39],"described":[41],"situations.":[42],"Consequently,":[43],"when":[44],"developers":[45,157],"administrators":[48],"read":[49,189],"logs,":[50,239,292],"embedded":[53],"influence":[57],"their":[58],"understanding.":[59],"Although":[60],"associated":[63],"with":[64,211,265,274],"can":[66,179,244],"convey":[67],"information,":[69],"such":[70,200],"information":[71,243],"is":[72],"not":[73,94,172],"leveraged":[74],"research":[76,80],"practice.":[78],"Previous":[79],"has":[81],"primarily":[82],"relied":[83],"on":[84,263,272],"verbosity":[85,236],"levels":[86,237],"of":[87,149,213,230],"to":[89,117,160,198,218,234],"gauge":[90],"sentiments,":[91],"does":[93],"really":[95],"capture":[96,199],"emotions":[100,121,155,185,215],"perceived":[101],"humans.":[103],"To":[104],"bridge":[105],"this":[106,109],"gap,":[107],"article,":[110],"we":[111,192,226,257,293],"first":[112],"conduct":[113],"an":[114,164],"exploratory":[115],"study":[116,128],"investigate":[118],"that":[122,147],"communicated":[124],"within":[125],"logs.":[126,224],"Our":[127],"encompasses":[129],"five":[130],"anomaly":[131],"log":[132,169,250],"datasets":[133],"from":[134,298],"LogHub":[135],"a":[137],"dataset":[138],"involving":[139],"eight":[140],"open-source":[141],"Apache":[142],"Java":[143],"projects.":[144],"We":[145],"find":[146],"8%":[148],"express":[152,174],"though":[156],"suggested":[159],"write":[161],"them":[162],"objective":[165],"way.":[166],"While":[167],"most":[168],"messages":[170],"might":[171],"explicitly":[173],"emotions,":[177,210,276],"they":[178],"still":[180],"implicitly":[181],"evoke":[182],"those":[187,214],"who":[188],"them.":[190],"exploit":[193],"issue":[194,206,260],"reports":[195,261,270],"referencing":[196,278],"emotions.":[203],"In":[204],"these":[205],"reports,":[207],"47.5%":[208],"exhibit":[209],"54.7%":[212],"being":[216],"related":[217],"8.1%":[221],"directly":[222],"addressing":[223],"Furthermore,":[225],"demonstrate":[227],"potential":[229],"leveraging":[231],"sentiment":[232,242,267],"analysis":[233],"complement":[235],"showcasing":[240],"how":[241],"offer":[245],"novel":[246],"insights":[247],"enhance":[249],"analysis.":[251],"Specifically,":[252],"applying":[254],"automatic":[255],"tools,":[256],"identify":[258],"41":[259],"(9.8%":[262],"average)":[264,273],"negative":[266,275],"55":[269],"(13.2%":[271],"all":[277],"INFO":[279],"or":[280],"DEBUG":[281],"(i.e.,":[283],"low":[284],"severity).":[285],"After":[286],"manually":[287],"verifying":[288],"filtering":[290],"exception":[291],"uncover":[294],"three":[295],"main":[296],"concerns":[297],"22":[299],"critical":[300],"instances.":[301]},"counts_by_year":[],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
