{"id":"https://openalex.org/W4408199027","doi":"https://doi.org/10.1145/3721478","title":"Personalization in Public Transport Passenger Information Systems: A Systematic Review and Framework","display_name":"Personalization in Public Transport Passenger Information Systems: A Systematic Review and Framework","publication_year":2025,"publication_date":"2025-03-06","ids":{"openalex":"https://openalex.org/W4408199027","doi":"https://doi.org/10.1145/3721478"},"language":"en","primary_location":{"id":"doi:10.1145/3721478","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3721478","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3721478","source":{"id":"https://openalex.org/S157921468","display_name":"ACM Computing Surveys","issn_l":"0360-0300","issn":["0360-0300","1557-7341"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Computing Surveys","raw_type":"journal-article"},"type":"review","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3721478","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5020158296","display_name":"Marloes Vredenborg","orcid":"https://orcid.org/0000-0001-5724-6851"},"institutions":[{"id":"https://openalex.org/I193662353","display_name":"Utrecht University","ror":"https://ror.org/04pp8hn57","country_code":"NL","type":"education","lineage":["https://openalex.org/I193662353"]}],"countries":["NL"],"is_corresponding":true,"raw_author_name":"Marloes Vredenborg","raw_affiliation_strings":["Information and Computing Sciences, Utrecht University, Utrecht, Netherlands"],"raw_orcid":"https://orcid.org/0000-0001-5724-6851","affiliations":[{"raw_affiliation_string":"Information and Computing Sciences, Utrecht University, Utrecht, Netherlands","institution_ids":["https://openalex.org/I193662353"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5013975924","display_name":"Anouk van Kasteren","orcid":"https://orcid.org/0000-0001-7134-233X"},"institutions":[{"id":"https://openalex.org/I193662353","display_name":"Utrecht University","ror":"https://ror.org/04pp8hn57","country_code":"NL","type":"education","lineage":["https://openalex.org/I193662353"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Anouk van Kasteren","raw_affiliation_strings":["Information and Computing Sciences, Utrecht University, Utrecht, Netherlands","Information and Computing Sciences, Utrecht University, Utrecht Netherlands"],"raw_orcid":"https://orcid.org/0000-0001-7134-233X","affiliations":[{"raw_affiliation_string":"Information and Computing Sciences, Utrecht University, Utrecht, Netherlands","institution_ids":["https://openalex.org/I193662353"]},{"raw_affiliation_string":"Information and Computing Sciences, Utrecht University, Utrecht Netherlands","institution_ids":["https://openalex.org/I193662353"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5085188232","display_name":"Judith Masthoff","orcid":"https://orcid.org/0000-0001-8099-0515"},"institutions":[{"id":"https://openalex.org/I193662353","display_name":"Utrecht University","ror":"https://ror.org/04pp8hn57","country_code":"NL","type":"education","lineage":["https://openalex.org/I193662353"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Judith Masthoff","raw_affiliation_strings":["Information and Computing Sciences, Utrecht University, Utrecht, Netherlands","Information and Computing Sciences, Utrecht University, Utrecht Netherlands"],"raw_orcid":"https://orcid.org/0000-0001-8099-0515","affiliations":[{"raw_affiliation_string":"Information and Computing Sciences, Utrecht University, Utrecht, Netherlands","institution_ids":["https://openalex.org/I193662353"]},{"raw_affiliation_string":"Information and Computing Sciences, Utrecht University, Utrecht Netherlands","institution_ids":["https://openalex.org/I193662353"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5020158296"],"corresponding_institution_ids":["https://openalex.org/I193662353"],"apc_list":null,"apc_paid":null,"fwci":8.7386,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.97742755,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":100},"biblio":{"volume":"57","issue":"9","first_page":"1","last_page":"38"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10444","display_name":"Context-Aware Activity Recognition Systems","score":0.9966999888420105,"subfield":{"id":"https://openalex.org/subfields/1707","display_name":"Computer Vision and Pattern Recognition"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10444","display_name":"Context-Aware Activity Recognition Systems","score":0.9966999888420105,"subfield":{"id":"https://openalex.org/subfields/1707","display_name":"Computer Vision and Pattern Recognition"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11980","display_name":"Human Mobility and Location-Based Analysis","score":0.989300012588501,"subfield":{"id":"https://openalex.org/subfields/3313","display_name":"Transportation"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11942","display_name":"Transportation and Mobility Innovations","score":0.9848999977111816,"subfield":{"id":"https://openalex.org/subfields/2203","display_name":"Automotive Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8599534034729004},{"id":"https://openalex.org/keywords/personalization","display_name":"Personalization","score":0.7727496027946472},{"id":"https://openalex.org/keywords/public-transport","display_name":"Public transport","score":0.5410877466201782},{"id":"https://openalex.org/keywords/passenger-transport","display_name":"Passenger transport","score":0.47476959228515625},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.3777782917022705},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.35432571172714233},{"id":"https://openalex.org/keywords/transport-engineering","display_name":"Transport engineering","score":0.11206111311912537}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8599534034729004},{"id":"https://openalex.org/C183003079","wikidata":"https://www.wikidata.org/wiki/Q1000371","display_name":"Personalization","level":2,"score":0.7727496027946472},{"id":"https://openalex.org/C539828613","wikidata":"https://www.wikidata.org/wiki/Q178512","display_name":"Public transport","level":2,"score":0.5410877466201782},{"id":"https://openalex.org/C3018364605","wikidata":"https://www.wikidata.org/wiki/Q7590","display_name":"Passenger transport","level":2,"score":0.47476959228515625},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.3777782917022705},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.35432571172714233},{"id":"https://openalex.org/C22212356","wikidata":"https://www.wikidata.org/wiki/Q775325","display_name":"Transport engineering","level":1,"score":0.11206111311912537},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3721478","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3721478","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3721478","source":{"id":"https://openalex.org/S157921468","display_name":"ACM Computing Surveys","issn_l":"0360-0300","issn":["0360-0300","1557-7341"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Computing Surveys","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1145/3721478","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3721478","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3721478","source":{"id":"https://openalex.org/S157921468","display_name":"ACM Computing Surveys","issn_l":"0360-0300","issn":["0360-0300","1557-7341"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Computing Surveys","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W4408199027.pdf"},"referenced_works_count":143,"referenced_works":["https://openalex.org/W41099379","https://openalex.org/W122222388","https://openalex.org/W1550783452","https://openalex.org/W1569512334","https://openalex.org/W1584370085","https://openalex.org/W1882088395","https://openalex.org/W1985617553","https://openalex.org/W1993278997","https://openalex.org/W1995632563","https://openalex.org/W1997986140","https://openalex.org/W2000124318","https://openalex.org/W2007286210","https://openalex.org/W2009053608","https://openalex.org/W2009995618","https://openalex.org/W2013254869","https://openalex.org/W2020216783","https://openalex.org/W2028778474","https://openalex.org/W2032468592","https://openalex.org/W2034022771","https://openalex.org/W2041942953","https://openalex.org/W2043126886","https://openalex.org/W2047592499","https://openalex.org/W2053193479","https://openalex.org/W2054376276","https://openalex.org/W2054852806","https://openalex.org/W2056353316","https://openalex.org/W2058818339","https://openalex.org/W2059670327","https://openalex.org/W2063473652","https://openalex.org/W2065091853","https://openalex.org/W2065426758","https://openalex.org/W2067555217","https://openalex.org/W2072402362","https://openalex.org/W2086064239","https://openalex.org/W2089083003","https://openalex.org/W2095683754","https://openalex.org/W2095717261","https://openalex.org/W2097873482","https://openalex.org/W2098090801","https://openalex.org/W2101797372","https://openalex.org/W2143334570","https://openalex.org/W2148318982","https://openalex.org/W2148398661","https://openalex.org/W2158112478","https://openalex.org/W2168123187","https://openalex.org/W2218142390","https://openalex.org/W2253159936","https://openalex.org/W2266347892","https://openalex.org/W2324288827","https://openalex.org/W2337099467","https://openalex.org/W2365828980","https://openalex.org/W2399020123","https://openalex.org/W2473821937","https://openalex.org/W2566244266","https://openalex.org/W2597584408","https://openalex.org/W2618354619","https://openalex.org/W2619978466","https://openalex.org/W2623356473","https://openalex.org/W2729983608","https://openalex.org/W2735844075","https://openalex.org/W2750713644","https://openalex.org/W2757733475","https://openalex.org/W2781537699","https://openalex.org/W2789621839","https://openalex.org/W2800862123","https://openalex.org/W2802733409","https://openalex.org/W2804831642","https://openalex.org/W2808508252","https://openalex.org/W2809558073","https://openalex.org/W2898586078","https://openalex.org/W2904688864","https://openalex.org/W2907130618","https://openalex.org/W2921872196","https://openalex.org/W2945694545","https://openalex.org/W2951280825","https://openalex.org/W2951558426","https://openalex.org/W2956421686","https://openalex.org/W2958513328","https://openalex.org/W2958637566","https://openalex.org/W2963516936","https://openalex.org/W2969239592","https://openalex.org/W2975218240","https://openalex.org/W2975904497","https://openalex.org/W2978551634","https://openalex.org/W2980746347","https://openalex.org/W2981709466","https://openalex.org/W2984002148","https://openalex.org/W2990456231","https://openalex.org/W3014834477","https://openalex.org/W3015302520","https://openalex.org/W3016659329","https://openalex.org/W3018117017","https://openalex.org/W3023138109","https://openalex.org/W3041250313","https://openalex.org/W3042020253","https://openalex.org/W3042089423","https://openalex.org/W3043119829","https://openalex.org/W3080876493","https://openalex.org/W3100581793","https://openalex.org/W3103536874","https://openalex.org/W3115331297","https://openalex.org/W3127241562","https://openalex.org/W3135367432","https://openalex.org/W3138949148","https://openalex.org/W3149752040","https://openalex.org/W3153211320","https://openalex.org/W3166975396","https://openalex.org/W3169328021","https://openalex.org/W3195455217","https://openalex.org/W3200329677","https://openalex.org/W3200878035","https://openalex.org/W3206021973","https://openalex.org/W3206396479","https://openalex.org/W3213792733","https://openalex.org/W4206643812","https://openalex.org/W4211033381","https://openalex.org/W4223998954","https://openalex.org/W4226280022","https://openalex.org/W4229012946","https://openalex.org/W4233882810","https://openalex.org/W4234720621","https://openalex.org/W4234816175","https://openalex.org/W4240759364","https://openalex.org/W4248672808","https://openalex.org/W4280552606","https://openalex.org/W4282835277","https://openalex.org/W4285134063","https://openalex.org/W4288458667","https://openalex.org/W4292092796","https://openalex.org/W4293192797","https://openalex.org/W4300325272","https://openalex.org/W4312938935","https://openalex.org/W4372271761","https://openalex.org/W4380875817","https://openalex.org/W4388765769","https://openalex.org/W4388817950","https://openalex.org/W4389692570","https://openalex.org/W4390231762","https://openalex.org/W4394062234","https://openalex.org/W4395069644","https://openalex.org/W4399973880","https://openalex.org/W4400678973","https://openalex.org/W6629566668"],"related_works":["https://openalex.org/W3212536559","https://openalex.org/W1878443674","https://openalex.org/W2773588276","https://openalex.org/W4324288562","https://openalex.org/W622008282","https://openalex.org/W3034828335","https://openalex.org/W3096724536","https://openalex.org/W4213191935","https://openalex.org/W3150428572","https://openalex.org/W3202838451"],"abstract_inverted_index":{"In":[0],"recent":[1],"years,":[2],"efforts":[3],"to":[4,97],"promote":[5],"public":[6],"transport":[7],"usage":[8],"have":[9,22],"emphasized":[10],"the":[11,30,61,83,102],"integration":[12],"of":[13,29,88],"personalization":[14,67],"into":[15],"passenger":[16,90],"information":[17,91],"systems.":[18],"Whilst":[19],"numerous":[20],"studies":[21],"explored":[23],"this":[24,36],"topic,":[25],"a":[26,56],"comprehensive":[27,57],"overview":[28],"state-of-the-art":[31],"remains":[32],"absent.":[33],"To":[34],"address":[35],"gap,":[37],"we":[38,54,73],"systematically":[39],"reviewed":[40],"91":[41],"research":[42,95],"articles":[43],"published":[44],"between":[45],"2000":[46],"and":[47,70,79,86,93],"October":[48],"2024.":[49],"Based":[50],"on":[51],"our":[52],"review,":[53],"introduce":[55],"framework":[58],"that":[59],"organizes":[60],"field":[62],"along":[63],"three":[64],"key":[65],"dimensions:":[66],"objects,":[68],"attributes,":[69],"evaluation.":[71],"Furthermore,":[72],"provide":[74],"valuable":[75],"insights":[76],"for":[77],"researchers":[78],"practitioners":[80],"engaged":[81],"in":[82,101],"study,":[84],"design,":[85],"development":[87],"personalized":[89],"systems":[92],"identify":[94],"opportunities":[96],"guide":[98],"future":[99],"advancements":[100],"field.":[103]},"counts_by_year":[{"year":2026,"cited_by_count":5},{"year":2025,"cited_by_count":4}],"updated_date":"2026-06-02T09:04:35.204637","created_date":"2025-10-10T00:00:00"}