{"id":"https://openalex.org/W4411277582","doi":"https://doi.org/10.1145/3716489.3728454","title":"Algorithmic Oversight of Knowledge Workers: A Research Agenda on Technology, Control, and Psychological Contracts","display_name":"Algorithmic Oversight of Knowledge Workers: A Research Agenda on Technology, Control, and Psychological Contracts","publication_year":2025,"publication_date":"2025-05-28","ids":{"openalex":"https://openalex.org/W4411277582","doi":"https://doi.org/10.1145/3716489.3728454"},"language":"en","primary_location":{"id":"doi:10.1145/3716489.3728454","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3716489.3728454","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3716489.3728454","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2025 Computers and People Research Conference","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3716489.3728454","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5049718914","display_name":"Min Ou","orcid":"https://orcid.org/0000-0001-9536-5384"},"institutions":[{"id":"https://openalex.org/I157394403","display_name":"Baylor University","ror":"https://ror.org/005781934","country_code":"US","type":"education","lineage":["https://openalex.org/I157394403"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Min Ou","raw_affiliation_strings":["Baylor University, Information Systems & Business Analytics, Waco, Texas, USA"],"raw_orcid":"https://orcid.org/0000-0001-9536-5384","affiliations":[{"raw_affiliation_string":"Baylor University, Information Systems & Business Analytics, Waco, Texas, USA","institution_ids":["https://openalex.org/I157394403"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5108292075","display_name":"Hope Koch","orcid":"https://orcid.org/0000-0003-0169-8626"},"institutions":[{"id":"https://openalex.org/I157394403","display_name":"Baylor University","ror":"https://ror.org/005781934","country_code":"US","type":"education","lineage":["https://openalex.org/I157394403"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Hope Koch","raw_affiliation_strings":["Baylor University, Information Systems & Business Analytics, Waco, TX, USA"],"raw_orcid":"https://orcid.org/0000-0003-0169-8626","affiliations":[{"raw_affiliation_string":"Baylor University, Information Systems & Business Analytics, Waco, TX, USA","institution_ids":["https://openalex.org/I157394403"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5002084636","display_name":"Qin Weng","orcid":"https://orcid.org/0000-0003-2836-6306"},"institutions":[{"id":"https://openalex.org/I157394403","display_name":"Baylor University","ror":"https://ror.org/005781934","country_code":"US","type":"education","lineage":["https://openalex.org/I157394403"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Qin Weng","raw_affiliation_strings":["Baylor University, Information Systems & Business Analytics, Waco, TEXAS, USA"],"raw_orcid":"https://orcid.org/0000-0003-2836-6306","affiliations":[{"raw_affiliation_string":"Baylor University, Information Systems & Business Analytics, Waco, TEXAS, USA","institution_ids":["https://openalex.org/I157394403"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I157394403"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.13872608,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"7"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12501","display_name":"Digital Economy and Work Transformation","score":0.9952999949455261,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12501","display_name":"Digital Economy and Work Transformation","score":0.9952999949455261,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9801999926567078,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10270","display_name":"Blockchain Technology Applications and Security","score":0.9646000266075134,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/psychological-contract","display_name":"Psychological contract","score":0.5995053052902222},{"id":"https://openalex.org/keywords/control","display_name":"Control (management)","score":0.548592746257782},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.47610291838645935},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4453775882720947},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3311024308204651},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.23893862962722778},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.17500996589660645},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.13691091537475586}],"concepts":[{"id":"https://openalex.org/C17163166","wikidata":"https://www.wikidata.org/wiki/Q1425431","display_name":"Psychological contract","level":2,"score":0.5995053052902222},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.548592746257782},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.47610291838645935},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4453775882720947},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3311024308204651},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.23893862962722778},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.17500996589660645},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.13691091537475586}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3716489.3728454","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3716489.3728454","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3716489.3728454","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2025 Computers and People Research Conference","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3716489.3728454","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3716489.3728454","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3716489.3728454","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2025 Computers and People Research Conference","raw_type":"proceedings-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.49000000953674316}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4411277582.pdf","grobid_xml":"https://content.openalex.org/works/W4411277582.grobid-xml"},"referenced_works_count":33,"referenced_works":["https://openalex.org/W606806371","https://openalex.org/W1615506555","https://openalex.org/W1994647306","https://openalex.org/W2002554683","https://openalex.org/W2003829874","https://openalex.org/W2031558170","https://openalex.org/W2033469757","https://openalex.org/W2034512020","https://openalex.org/W2072987665","https://openalex.org/W2084256530","https://openalex.org/W2099571149","https://openalex.org/W2114247453","https://openalex.org/W2126070475","https://openalex.org/W2146691185","https://openalex.org/W2148277253","https://openalex.org/W2462428176","https://openalex.org/W2800260838","https://openalex.org/W2990520658","https://openalex.org/W2998823007","https://openalex.org/W3013998503","https://openalex.org/W3075346249","https://openalex.org/W3093600053","https://openalex.org/W3178993634","https://openalex.org/W3188992549","https://openalex.org/W3196208497","https://openalex.org/W3200093307","https://openalex.org/W4200123288","https://openalex.org/W4205809757","https://openalex.org/W4229701870","https://openalex.org/W4235269857","https://openalex.org/W4313589447","https://openalex.org/W4386513308","https://openalex.org/W7026464746"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2362557808","https://openalex.org/W1837831789","https://openalex.org/W2073522274","https://openalex.org/W2360069829","https://openalex.org/W2486421468","https://openalex.org/W4320482433","https://openalex.org/W2355771711"],"abstract_inverted_index":{"This":[0],"paper":[1,84],"proposes":[2],"a":[3,65,86],"research":[4,87,132],"agenda":[5],"for":[6],"investigating":[7,91],"how":[8,92,114],"algorithmic":[9,30,97],"oversight":[10,31],"impacts":[11],"knowledge":[12,22,36,73,107,122],"workers\u2019":[13,46],"psychological":[14,40,47,137],"contracts":[15,41,48,138],"with":[16,24,42,72],"the":[17,76,118,121,125],"organizations":[18,94],"they":[19],"serve.":[20],"Overseeing":[21],"workers":[23,34,37,74,108,123],"algorithms":[25,126],"is":[26],"more":[27,57],"complicated":[28],"than":[29],"of":[32,69],"production":[33],"because":[35],"have":[38],"different":[39],"their":[43,110,141],"organizations.":[44],"Knowledge":[45],"are":[49],"less":[50],"transactional":[51],"(about":[52,59],"pay":[53],"and":[54,56,61,79,112,124,143],"hours)":[55],"relational":[58],"mission":[60],"fulfillment).":[62],"Based":[63],"on":[64,136],"preliminary":[66],"qualitative":[67],"analysis":[68],"68":[70],"interviews":[71],"in":[75],"technology,":[77],"financial,":[78],"professional":[80],"services":[81],"industry":[82],"this":[83],"develops":[85],"agenda.":[88],"We":[89],"propose":[90],"(1)":[93],"can":[95,116],"position":[96],"control":[98],"as":[99],"an":[100],"artificial":[101],"intelligence":[102],"(AI)":[103],"companion":[104],"that":[105,127],"helps":[106],"do":[109],"jobs":[111],"(2)":[113],"managers":[115],"mediate":[117],"relationship":[119],"between":[120,139],"manage":[128],"them.":[129],"Our":[130],"proposed":[131],"advances":[133],"our":[134],"understanding":[135],"workers,":[140],"organizations,":[142],"algorithms.":[144]},"counts_by_year":[],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}