{"id":"https://openalex.org/W7117470755","doi":"https://doi.org/10.1145/3714394.3756349","title":"NursingLLM: A Retrieval-Augmented Health Chatbot for Supporting Nursing Home Residents","display_name":"NursingLLM: A Retrieval-Augmented Health Chatbot for Supporting Nursing Home Residents","publication_year":2025,"publication_date":"2025-10-12","ids":{"openalex":"https://openalex.org/W7117470755","doi":"https://doi.org/10.1145/3714394.3756349"},"language":null,"primary_location":{"id":"doi:10.1145/3714394.3756349","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3714394.3756349","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Companion of the 2025 ACM International Joint Conference on Pervasive and Ubiquitous Computing","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5111288134","display_name":"Dong She","orcid":"https://orcid.org/0009-0007-5378-0505"},"institutions":[{"id":"https://openalex.org/I90610280","display_name":"South China University of Technology","ror":"https://ror.org/0530pts50","country_code":"CN","type":"education","lineage":["https://openalex.org/I90610280"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Dong She","raw_affiliation_strings":["South China University of Technology, Guangzhou, Guangdong, China"],"affiliations":[{"raw_affiliation_string":"South China University of Technology, Guangzhou, Guangdong, China","institution_ids":["https://openalex.org/I90610280"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5113152516","display_name":"Junbin Ren","orcid":null},"institutions":[{"id":"https://openalex.org/I66867065","display_name":"East China Normal University","ror":"https://ror.org/02n96ep67","country_code":"CN","type":"education","lineage":["https://openalex.org/I66867065"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Junbin Ren","raw_affiliation_strings":["East China Normal University, Shanghai, China"],"affiliations":[{"raw_affiliation_string":"East China Normal University, Shanghai, China","institution_ids":["https://openalex.org/I66867065"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5121503342","display_name":"Yueru Sun","orcid":null},"institutions":[{"id":"https://openalex.org/I90610280","display_name":"South China University of Technology","ror":"https://ror.org/0530pts50","country_code":"CN","type":"education","lineage":["https://openalex.org/I90610280"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yueru Sun","raw_affiliation_strings":["South China University of Technology, Guangzhou, Guangdong, China"],"affiliations":[{"raw_affiliation_string":"South China University of Technology, Guangzhou, Guangdong, China","institution_ids":["https://openalex.org/I90610280"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100398464","display_name":"Wenbo Zhang","orcid":"https://orcid.org/0000-0002-8694-2554"},"institutions":[{"id":"https://openalex.org/I90610280","display_name":"South China University of Technology","ror":"https://ror.org/0530pts50","country_code":"CN","type":"education","lineage":["https://openalex.org/I90610280"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Wenbo Zhang","raw_affiliation_strings":["South China University of Technology, Guangzhou, Guangdong, China"],"affiliations":[{"raw_affiliation_string":"South China University of Technology, Guangzhou, Guangdong, China","institution_ids":["https://openalex.org/I90610280"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5074362965","display_name":"Y. Gao","orcid":null},"institutions":[{"id":"https://openalex.org/I90610280","display_name":"South China University of Technology","ror":"https://ror.org/0530pts50","country_code":"CN","type":"education","lineage":["https://openalex.org/I90610280"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yang Gao","raw_affiliation_strings":["South China University of Technology, Guangzhou, Guangdong, China"],"affiliations":[{"raw_affiliation_string":"South China University of Technology, Guangzhou, Guangdong, China","institution_ids":["https://openalex.org/I90610280"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5121472797","display_name":"Zhanpeng Jin","orcid":null},"institutions":[{"id":"https://openalex.org/I90610280","display_name":"South China University of Technology","ror":"https://ror.org/0530pts50","country_code":"CN","type":"education","lineage":["https://openalex.org/I90610280"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Zhanpeng Jin","raw_affiliation_strings":["South China University of Technology, Guangzhou, Guangdong, China"],"affiliations":[{"raw_affiliation_string":"South China University of Technology, Guangzhou, Guangdong, China","institution_ids":["https://openalex.org/I90610280"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5111288134"],"corresponding_institution_ids":["https://openalex.org/I90610280"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.71490219,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1633","last_page":"1639"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.6334999799728394,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.6334999799728394,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.21040000021457672,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.02800000086426735,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.8510000109672546},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.6252999901771545},{"id":"https://openalex.org/keywords/loneliness","display_name":"Loneliness","score":0.5663999915122986},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.387800008058548},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.3474000096321106},{"id":"https://openalex.org/keywords/recall","display_name":"Recall","score":0.3472000062465668},{"id":"https://openalex.org/keywords/natural","display_name":"Natural (archaeology)","score":0.3260999917984009},{"id":"https://openalex.org/keywords/nursing-homes","display_name":"Nursing homes","score":0.3010999858379364}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.8510000109672546},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.6252999901771545},{"id":"https://openalex.org/C2779998236","wikidata":"https://www.wikidata.org/wiki/Q223270","display_name":"Loneliness","level":2,"score":0.5663999915122986},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.5356000065803528},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4205999970436096},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.387800008058548},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.3474000096321106},{"id":"https://openalex.org/C100660578","wikidata":"https://www.wikidata.org/wiki/Q18733","display_name":"Recall","level":2,"score":0.3472000062465668},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.34389999508857727},{"id":"https://openalex.org/C2776608160","wikidata":"https://www.wikidata.org/wiki/Q4785462","display_name":"Natural (archaeology)","level":2,"score":0.3260999917984009},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.3102000057697296},{"id":"https://openalex.org/C3019398978","wikidata":"https://www.wikidata.org/wiki/Q837142","display_name":"Nursing homes","level":2,"score":0.3010999858379364},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.29010000824928284},{"id":"https://openalex.org/C202645933","wikidata":"https://www.wikidata.org/wiki/Q4930","display_name":"eHealth","level":3,"score":0.28859999775886536},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.28769999742507935},{"id":"https://openalex.org/C89505385","wikidata":"https://www.wikidata.org/wiki/Q47146","display_name":"User interface","level":2,"score":0.2761000096797943},{"id":"https://openalex.org/C2984889486","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing care","level":2,"score":0.27320000529289246},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.26980000734329224},{"id":"https://openalex.org/C2776187449","wikidata":"https://www.wikidata.org/wiki/Q1513879","display_name":"Natural language generation","level":3,"score":0.26910001039505005},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.266400009393692},{"id":"https://openalex.org/C113843644","wikidata":"https://www.wikidata.org/wiki/Q901882","display_name":"Interface (matter)","level":4,"score":0.26570001244544983},{"id":"https://openalex.org/C2779885105","wikidata":"https://www.wikidata.org/wiki/Q182263","display_name":"Empathy","level":2,"score":0.25270000100135803}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3714394.3756349","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3714394.3756349","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Companion of the 2025 ACM International Joint Conference on Pervasive and Ubiquitous Computing","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":11,"referenced_works":["https://openalex.org/W2023675373","https://openalex.org/W2366641174","https://openalex.org/W3029168934","https://openalex.org/W3164929237","https://openalex.org/W4296509688","https://openalex.org/W4366547575","https://openalex.org/W4385729976","https://openalex.org/W4396775758","https://openalex.org/W4396832039","https://openalex.org/W4396904752","https://openalex.org/W4404587109"],"related_works":[],"abstract_inverted_index":{"Elderly":[0],"individuals":[1],"in":[2,107,154],"nursing":[3],"homes":[4],"often":[5],"experience":[6],"loneliness":[7],"and":[8,32,41,57,66,74,88,94,114,131,141],"health-related":[9],"anxiety.":[10],"To":[11],"explore":[12],"how":[13],"LLM-based":[14],"chatbots":[15],"might":[16],"support":[17],"this":[18],"population,":[19],"we":[20,39],"conducted":[21,99],"in-depth":[22],"interviews":[23],"with":[24,104],"23":[25],"elderly":[26],"residents":[27,106],"to":[28,77,83,91,111,149],"understand":[29,124],"their":[30,125],"emotional":[31],"informational":[33],"needs.":[34],"Based":[35],"on":[36],"these":[37],"findings,":[38],"designed":[40],"implemented":[42],"NursingLLM,":[43],"a":[44,71,100,142],"conversational":[45],"agent":[46],"tailored":[47],"for":[48,145],"aging-related":[49],"health":[50,86],"support.":[51],"Guided":[52],"by":[53],"principles":[54],"from":[55],"HCI":[56],"gerontology,":[58],"the":[59],"system":[60,143],"emphasizes":[61],"ease":[62],"of":[63],"use,":[64],"trust-building,":[65],"empathetic":[67],"interaction.":[68],"NursingLLM":[69,120],"integrates":[70],"multimodal":[72],"(voice":[73],"text)":[75],"interface":[76],"improve":[78],"accessibility,":[79],"Retrieval-Augmented":[80],"Generation":[81],"(RAG)":[82],"provide":[84],"verifiable":[85],"information,":[87],"prompting":[89],"strategies":[90],"sustain":[92],"natural":[93],"caring":[95],"conversations.":[96],"We":[97],"then":[98],"preliminary":[101],"user":[102],"study":[103],"16":[105],"two":[108],"care":[109,129],"centers":[110],"assess":[112],"usability":[113],"perceived":[115],"supportiveness.":[116],"Results":[117],"suggest":[118],"that":[119],"helped":[121],"users":[122],"better":[123],"symptoms,":[126],"recall":[127],"daily":[128],"routines,":[130],"feel":[132],"more":[133],"emotionally":[134],"supported.":[135],"This":[136],"work":[137],"offers":[138],"design":[139],"insights":[140],"prototype":[144],"future":[146],"AI-driven":[147],"tools":[148],"promote":[150],"older":[151],"adults'":[152],"well-being":[153],"institutional":[155],"settings.":[156]},"counts_by_year":[],"updated_date":"2025-12-30T23:08:21.542490","created_date":"2025-12-29T00:00:00"}
