{"id":"https://openalex.org/W7117449007","doi":"https://doi.org/10.1145/3714394.3756335","title":"From Patient Burdens to User Agency: Designing for Real-Time Protection Support in Online Health Consultations","display_name":"From Patient Burdens to User Agency: Designing for Real-Time Protection Support in Online Health Consultations","publication_year":2025,"publication_date":"2025-10-12","ids":{"openalex":"https://openalex.org/W7117449007","doi":"https://doi.org/10.1145/3714394.3756335"},"language":null,"primary_location":{"id":"doi:10.1145/3714394.3756335","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3714394.3756335","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Companion of the 2025 ACM International Joint Conference on Pervasive and Ubiquitous Computing","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1145/3714394.3756335","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5015185178","display_name":"Shuning Zhang","orcid":"https://orcid.org/0000-0002-4145-117X"},"institutions":[{"id":"https://openalex.org/I99065089","display_name":"Tsinghua University","ror":"https://ror.org/03cve4549","country_code":"CN","type":"education","lineage":["https://openalex.org/I99065089"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Shuning Zhang","raw_affiliation_strings":["Tsinghua University, Beijing, China"],"affiliations":[{"raw_affiliation_string":"Tsinghua University, Beijing, China","institution_ids":["https://openalex.org/I99065089"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5114127045","display_name":"Ying Ma","orcid":"https://orcid.org/0009-0006-8133-9453"},"institutions":[{"id":"https://openalex.org/I165779595","display_name":"The University of Melbourne","ror":"https://ror.org/01ej9dk98","country_code":"AU","type":"education","lineage":["https://openalex.org/I165779595"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Ying Ma","raw_affiliation_strings":["School of Computing and Information Systems, University of Melbourne, Melbourne, Australia"],"affiliations":[{"raw_affiliation_string":"School of Computing and Information Systems, University of Melbourne, Melbourne, Australia","institution_ids":["https://openalex.org/I165779595"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5066683687","display_name":"Yongquan Hu","orcid":"https://orcid.org/0000-0003-1315-8969"},"institutions":[{"id":"https://openalex.org/I165932596","display_name":"National University of Singapore","ror":"https://ror.org/01tgyzw49","country_code":"SG","type":"education","lineage":["https://openalex.org/I165932596"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"Yongquan 'Owen' Hu","raw_affiliation_strings":["Augmented Human Lab, National University of Singapore, Singapore, Singapore"],"affiliations":[{"raw_affiliation_string":"Augmented Human Lab, National University of Singapore, Singapore, Singapore","institution_ids":["https://openalex.org/I165932596"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5121505079","display_name":"Ting Dang","orcid":null},"institutions":[{"id":"https://openalex.org/I165779595","display_name":"The University of Melbourne","ror":"https://ror.org/01ej9dk98","country_code":"AU","type":"education","lineage":["https://openalex.org/I165779595"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Ting Dang","raw_affiliation_strings":["University of Melbourne, Melbourne, Australia"],"affiliations":[{"raw_affiliation_string":"University of Melbourne, Melbourne, Australia","institution_ids":["https://openalex.org/I165779595"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101394622","display_name":"Hong Jia","orcid":null},"institutions":[{"id":"https://openalex.org/I154130895","display_name":"University of Auckland","ror":"https://ror.org/03b94tp07","country_code":"NZ","type":"education","lineage":["https://openalex.org/I154130895"]}],"countries":["NZ"],"is_corresponding":false,"raw_author_name":"Hong Jia","raw_affiliation_strings":["University of Auckland, Auckland, New Zealand"],"affiliations":[{"raw_affiliation_string":"University of Auckland, Auckland, New Zealand","institution_ids":["https://openalex.org/I154130895"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5068034013","display_name":"Xin Yi","orcid":"https://orcid.org/0000-0001-8041-7962"},"institutions":[{"id":"https://openalex.org/I99065089","display_name":"Tsinghua University","ror":"https://ror.org/03cve4549","country_code":"CN","type":"education","lineage":["https://openalex.org/I99065089"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xin Yi","raw_affiliation_strings":["Tsinghua University, Beijing, China"],"affiliations":[{"raw_affiliation_string":"Tsinghua University, Beijing, China","institution_ids":["https://openalex.org/I99065089"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5121262940","display_name":"Hewu Li","orcid":null},"institutions":[{"id":"https://openalex.org/I99065089","display_name":"Tsinghua University","ror":"https://ror.org/03cve4549","country_code":"CN","type":"education","lineage":["https://openalex.org/I99065089"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Hewu Li","raw_affiliation_strings":["Tsinghua University, Beijing, China"],"affiliations":[{"raw_affiliation_string":"Tsinghua University, Beijing, China","institution_ids":["https://openalex.org/I99065089"]}]}],"institutions":[],"countries_distinct_count":4,"institutions_distinct_count":7,"corresponding_author_ids":["https://openalex.org/A5015185178"],"corresponding_institution_ids":["https://openalex.org/I99065089"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.77443728,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1597","last_page":"1604"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.2888999879360199,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.2888999879360199,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.11659999936819077,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10764","display_name":"Privacy-Preserving Technologies in Data","score":0.0608999989926815,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/anonymity","display_name":"Anonymity","score":0.6524999737739563},{"id":"https://openalex.org/keywords/bridge","display_name":"Bridge (graph theory)","score":0.5235999822616577},{"id":"https://openalex.org/keywords/patient-privacy","display_name":"Patient privacy","score":0.5123999714851379},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.4368000030517578},{"id":"https://openalex.org/keywords/core","display_name":"Core (optical fiber)","score":0.41679999232292175},{"id":"https://openalex.org/keywords/information-privacy","display_name":"Information privacy","score":0.4081000089645386},{"id":"https://openalex.org/keywords/confidentiality","display_name":"Confidentiality","score":0.3718999922275543},{"id":"https://openalex.org/keywords/privacy-protection","display_name":"Privacy protection","score":0.3684999942779541}],"concepts":[{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.7148000001907349},{"id":"https://openalex.org/C178005623","wikidata":"https://www.wikidata.org/wiki/Q308859","display_name":"Anonymity","level":2,"score":0.6524999737739563},{"id":"https://openalex.org/C100776233","wikidata":"https://www.wikidata.org/wiki/Q2532492","display_name":"Bridge (graph theory)","level":2,"score":0.5235999822616577},{"id":"https://openalex.org/C2910417920","wikidata":"https://www.wikidata.org/wiki/Q4116434","display_name":"Patient privacy","level":3,"score":0.5123999714851379},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.4368000030517578},{"id":"https://openalex.org/C2164484","wikidata":"https://www.wikidata.org/wiki/Q5170150","display_name":"Core (optical fiber)","level":2,"score":0.41679999232292175},{"id":"https://openalex.org/C123201435","wikidata":"https://www.wikidata.org/wiki/Q456632","display_name":"Information privacy","level":2,"score":0.4081000089645386},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.39899998903274536},{"id":"https://openalex.org/C71745522","wikidata":"https://www.wikidata.org/wiki/Q2476929","display_name":"Confidentiality","level":2,"score":0.3718999922275543},{"id":"https://openalex.org/C3017597292","wikidata":"https://www.wikidata.org/wiki/Q25052250","display_name":"Privacy protection","level":2,"score":0.3684999942779541},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.3635999858379364},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.33869999647140503},{"id":"https://openalex.org/C2780433410","wikidata":"https://www.wikidata.org/wiki/Q5276090","display_name":"Digital health","level":3,"score":0.33550000190734863},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.32690000534057617},{"id":"https://openalex.org/C202645933","wikidata":"https://www.wikidata.org/wiki/Q4930","display_name":"eHealth","level":3,"score":0.31839999556541443},{"id":"https://openalex.org/C138816342","wikidata":"https://www.wikidata.org/wiki/Q189603","display_name":"Public health","level":2,"score":0.30649998784065247},{"id":"https://openalex.org/C102938260","wikidata":"https://www.wikidata.org/wiki/Q1999831","display_name":"Privacy policy","level":3,"score":0.3059999942779541},{"id":"https://openalex.org/C69360830","wikidata":"https://www.wikidata.org/wiki/Q1172237","display_name":"Data Protection Act 1998","level":2,"score":0.301800012588501},{"id":"https://openalex.org/C153701036","wikidata":"https://www.wikidata.org/wiki/Q659974","display_name":"Trustworthiness","level":2,"score":0.30000001192092896},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.2973000109195709},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.2897999882698059},{"id":"https://openalex.org/C509729295","wikidata":"https://www.wikidata.org/wiki/Q7246032","display_name":"Privacy software","level":3,"score":0.2854999899864197}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3714394.3756335","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3714394.3756335","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Companion of the 2025 ACM International Joint Conference on Pervasive and Ubiquitous Computing","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3714394.3756335","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3714394.3756335","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Companion of the 2025 ACM International Joint Conference on Pervasive and Ubiquitous Computing","raw_type":"proceedings-article"},"sustainable_development_goals":[{"score":0.6510180234909058,"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":29,"referenced_works":["https://openalex.org/W2057364222","https://openalex.org/W2082485498","https://openalex.org/W2148226559","https://openalex.org/W2774392561","https://openalex.org/W2899158660","https://openalex.org/W2942276079","https://openalex.org/W3017863658","https://openalex.org/W3088177337","https://openalex.org/W4210668072","https://openalex.org/W4284713914","https://openalex.org/W4296841007","https://openalex.org/W4308514785","https://openalex.org/W4365999157","https://openalex.org/W4366549560","https://openalex.org/W4387421425","https://openalex.org/W4387857410","https://openalex.org/W4396831090","https://openalex.org/W4396832039","https://openalex.org/W4396833290","https://openalex.org/W4396833564","https://openalex.org/W4396833612","https://openalex.org/W4401829639","https://openalex.org/W4402427685","https://openalex.org/W4404172445","https://openalex.org/W4405183088","https://openalex.org/W4409736321","https://openalex.org/W4409870977","https://openalex.org/W4409885628","https://openalex.org/W4410513116"],"related_works":[],"abstract_inverted_index":{"Online":[0],"medical":[1,36],"consultation":[2,37],"platforms,":[3,38],"while":[4],"convenient,":[5],"are":[6],"undermined":[7],"by":[8],"significant":[9],"privacy":[10,32,93],"risks":[11],"that":[12,63,80],"erode":[13],"user":[14],"trust.":[15],"We":[16],"first":[17],"conducted":[18],"in-depth":[19],"semi-structured":[20],"interviews":[21],"with":[22,117],"12":[23],"users":[24],"to":[25,84],"understand":[26],"their":[27,42],"perceptions":[28],"of":[29,67,102],"security":[30],"and":[31,45,58,60,92],"landscapes":[33],"on":[34,108,119],"online":[35],"as":[39,41],"well":[40],"practices,":[43],"challenges":[44],"expectation.":[46],"Our":[47],"analysis":[48],"reveals":[49],"a":[50],"critical":[51],"disconnect":[52],"between":[53],"users'":[54],"desires":[55],"for":[56],"anonymity":[57],"control,":[59],"platform":[61],"realities":[62],"offload":[64],"the":[65],"responsibility":[66],"\"privacy":[68],"labor\".":[69],"To":[70],"bridge":[71],"this":[72],"gap,":[73],"we":[74],"present":[75],"SafeShare,":[76],"an":[77],"interaction":[78],"technique":[79],"leverages":[81],"localized":[82],"LLM":[83],"redact":[85],"consultations":[86],"in":[87],"real-time.":[88],"SafeShare":[89],"balances":[90],"utility":[91],"through":[94],"selectively":[95],"anonymize":[96],"private":[97],"information.":[98],"A":[99],"technical":[100],"evaluation":[101],"SafeShare's":[103],"core":[104],"PII":[105],"detection":[106],"module":[107],"3":[109],"dataset":[110],"demonstrates":[111],"high":[112],"efficacy,":[113],"achieving":[114],"89.64%":[115],"accuracy":[116],"Qwen3-4B":[118],"IMCS21":[120],"dataset.":[121]},"counts_by_year":[],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2025-12-29T00:00:00"}
