{"id":"https://openalex.org/W4410536598","doi":"https://doi.org/10.1145/3711102","title":"What's Gov Got to Do with it?: Pandemic Crisis Communication in a Polarized Environment","display_name":"What's Gov Got to Do with it?: Pandemic Crisis Communication in a Polarized Environment","publication_year":2025,"publication_date":"2025-05-02","ids":{"openalex":"https://openalex.org/W4410536598","doi":"https://doi.org/10.1145/3711102"},"language":"en","primary_location":{"id":"doi:10.1145/3711102","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3711102","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://doi.org/10.1145/3711102","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5113739539","display_name":"D. Wang","orcid":"https://orcid.org/0009-0008-9141-1273"},"institutions":[{"id":"https://openalex.org/I223532165","display_name":"University of Utah","ror":"https://ror.org/03r0ha626","country_code":"US","type":"education","lineage":["https://openalex.org/I223532165"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Di Wang","raw_affiliation_strings":["Kahlert School of Computing, University of Utah, Salt Lake City, UT, USA"],"affiliations":[{"raw_affiliation_string":"Kahlert School of Computing, University of Utah, Salt Lake City, UT, USA","institution_ids":["https://openalex.org/I223532165"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5019665045","display_name":"Marina Kogan","orcid":"https://orcid.org/0000-0002-9200-6914"},"institutions":[{"id":"https://openalex.org/I223532165","display_name":"University of Utah","ror":"https://ror.org/03r0ha626","country_code":"US","type":"education","lineage":["https://openalex.org/I223532165"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Marina Kogan","raw_affiliation_strings":["Kahlert School of Computing, University of Utah, Salt Lake City, Utah, USA"],"affiliations":[{"raw_affiliation_string":"Kahlert School of Computing, University of Utah, Salt Lake City, Utah, USA","institution_ids":["https://openalex.org/I223532165"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5113739539"],"corresponding_institution_ids":["https://openalex.org/I223532165"],"apc_list":null,"apc_paid":null,"fwci":3.6301,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.90342691,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":98},"biblio":{"volume":"9","issue":"2","first_page":"1","last_page":"57"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":1.0,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":1.0,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10747","display_name":"Disaster Management and Resilience","score":0.9951000213623047,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11147","display_name":"Misinformation and Its Impacts","score":0.9904999732971191,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/bureaucracy","display_name":"Bureaucracy","score":0.7258437275886536},{"id":"https://openalex.org/keywords/crisis-communication","display_name":"Crisis communication","score":0.7205464839935303},{"id":"https://openalex.org/keywords/presidential-system","display_name":"Presidential system","score":0.6624107956886292},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.6186442971229553},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.6134640574455261},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.5687917470932007},{"id":"https://openalex.org/keywords/consistency","display_name":"Consistency (knowledge bases)","score":0.5535521507263184},{"id":"https://openalex.org/keywords/risk-communication","display_name":"Risk communication","score":0.4234533905982971},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.41254565119743347},{"id":"https://openalex.org/keywords/public-administration","display_name":"Public administration","score":0.3257337510585785},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.31980663537979126},{"id":"https://openalex.org/keywords/politics","display_name":"Politics","score":0.1540151834487915},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.11421561241149902},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.08556020259857178}],"concepts":[{"id":"https://openalex.org/C51575053","wikidata":"https://www.wikidata.org/wiki/Q72468","display_name":"Bureaucracy","level":3,"score":0.7258437275886536},{"id":"https://openalex.org/C2776058685","wikidata":"https://www.wikidata.org/wiki/Q378874","display_name":"Crisis communication","level":2,"score":0.7205464839935303},{"id":"https://openalex.org/C197487636","wikidata":"https://www.wikidata.org/wiki/Q49892","display_name":"Presidential system","level":3,"score":0.6624107956886292},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.6186442971229553},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.6134640574455261},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.5687917470932007},{"id":"https://openalex.org/C2776436953","wikidata":"https://www.wikidata.org/wiki/Q5163215","display_name":"Consistency (knowledge bases)","level":2,"score":0.5535521507263184},{"id":"https://openalex.org/C3017634809","wikidata":"https://www.wikidata.org/wiki/Q84862664","display_name":"Risk communication","level":2,"score":0.4234533905982971},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.41254565119743347},{"id":"https://openalex.org/C3116431","wikidata":"https://www.wikidata.org/wiki/Q31728","display_name":"Public administration","level":1,"score":0.3257337510585785},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.31980663537979126},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.1540151834487915},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.11421561241149902},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.08556020259857178},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3711102","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3711102","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1145/3711102","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3711102","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/3","score":0.7300000190734863,"display_name":"Good health and well-being"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":89,"referenced_works":["https://openalex.org/W1518146043","https://openalex.org/W1608712624","https://openalex.org/W1885787115","https://openalex.org/W1968029922","https://openalex.org/W1975906631","https://openalex.org/W1976469665","https://openalex.org/W1980565545","https://openalex.org/W1986725790","https://openalex.org/W1991357423","https://openalex.org/W1999910162","https://openalex.org/W2000949443","https://openalex.org/W2009588584","https://openalex.org/W2022218520","https://openalex.org/W2032843080","https://openalex.org/W2037290634","https://openalex.org/W2065826119","https://openalex.org/W2081212507","https://openalex.org/W2084334197","https://openalex.org/W2090180127","https://openalex.org/W2091317348","https://openalex.org/W2094637985","https://openalex.org/W2094933952","https://openalex.org/W2098730244","https://openalex.org/W2117364842","https://openalex.org/W2128082596","https://openalex.org/W2130673724","https://openalex.org/W2131100936","https://openalex.org/W2137029365","https://openalex.org/W2154424391","https://openalex.org/W2155945451","https://openalex.org/W2169057439","https://openalex.org/W2171718655","https://openalex.org/W2228378750","https://openalex.org/W2249595199","https://openalex.org/W2295750479","https://openalex.org/W2313691480","https://openalex.org/W2331033735","https://openalex.org/W2338106293","https://openalex.org/W2441235602","https://openalex.org/W2480667749","https://openalex.org/W2547686572","https://openalex.org/W2601243251","https://openalex.org/W2610465938","https://openalex.org/W2744371814","https://openalex.org/W2746361412","https://openalex.org/W2781173219","https://openalex.org/W2790275244","https://openalex.org/W2791996046","https://openalex.org/W2796369838","https://openalex.org/W2807139542","https://openalex.org/W2808626396","https://openalex.org/W2857313232","https://openalex.org/W2898854854","https://openalex.org/W2899522412","https://openalex.org/W2904152473","https://openalex.org/W2941811132","https://openalex.org/W2943055436","https://openalex.org/W2999130971","https://openalex.org/W3004862072","https://openalex.org/W3015740662","https://openalex.org/W3037353072","https://openalex.org/W3039186375","https://openalex.org/W3046613409","https://openalex.org/W3047809881","https://openalex.org/W3080787539","https://openalex.org/W3081085540","https://openalex.org/W3088394888","https://openalex.org/W3113000185","https://openalex.org/W3119223550","https://openalex.org/W3122929941","https://openalex.org/W3125647857","https://openalex.org/W3132727458","https://openalex.org/W3134422765","https://openalex.org/W3144808044","https://openalex.org/W3152593680","https://openalex.org/W3217028746","https://openalex.org/W4206555648","https://openalex.org/W4210426027","https://openalex.org/W4230607465","https://openalex.org/W4233360984","https://openalex.org/W4244481163","https://openalex.org/W4297582064","https://openalex.org/W4297663632","https://openalex.org/W4368370771","https://openalex.org/W4384665338","https://openalex.org/W4386086677","https://openalex.org/W4388540531","https://openalex.org/W6600457792","https://openalex.org/W6907929541"],"related_works":["https://openalex.org/W2568562704","https://openalex.org/W2460483146","https://openalex.org/W2283624660","https://openalex.org/W4402115934","https://openalex.org/W1508822351","https://openalex.org/W3214753457","https://openalex.org/W2072355662","https://openalex.org/W1558190139","https://openalex.org/W3186384155","https://openalex.org/W2341408320"],"abstract_inverted_index":{"Official":[0],"crisis":[1,9,35,73,92],"communication":[2,74,93,123,147],"on":[3,63,87,137],"social":[4,64],"media":[5],"is":[6,89,153],"critical":[7],"to":[8,54,58,77,141],"response,":[10],"as":[11,37,129,131],"it":[12,48],"provides":[13],"the":[14,52,71,78,108,122,146,167],"public":[15,53],"with":[16],"accurate":[17],"and":[18,23,60,96,119,126,143],"timely":[19],"information":[20,56],"regarding":[21],"risks":[22,59,142],"advised":[24],"protective":[25,61,133,144],"actions":[26,62],"during":[27],"crises.":[28],"A":[29],"polarized":[30,109,181],"environment":[31,110],"can":[32,165],"complicate":[33],"effective":[34],"communication,":[36,46],"different":[38,42],"officials":[39,97,149],"may":[40],"have":[41],"priorities":[43],"in":[44,91,121,179],"their":[45,117],"making":[47],"more":[49],"challenging":[50],"for":[51,175],"trust":[55],"pertaining":[57,140],"media.":[65],"In":[66,135],"this":[67],"work,":[68],"we":[69],"analyze":[70],"COVID-19":[72],"leading":[75],"up":[76],"2020":[79],"U.S.":[80],"presidential":[81],"/":[82],"congressional":[83],"election.":[84],"We":[85,115],"focus":[86],"what":[88],"prioritized":[90],"by":[94,107,148,157],"politicians":[95,164],"of":[98,111,124,150,155,170],"government":[99,151],"agencies":[100,152],"-":[101],"official":[102],"sources":[103],"most":[104,138],"likely":[105],"impacted":[106],"contentious":[112],"national":[113],"elections.":[114],"find":[116],"consistency":[118],"discrepancy":[120],"primary":[125],"secondary":[127],"risks,":[128],"well":[130],"corresponding":[132],"actions.":[134],"addition,":[136],"topics":[139],"actions,":[145],"predictive":[154],"that":[156,163],"politicians.":[158],"This":[159],"complicates":[160],"prior":[161],"findings":[162],"affect":[166],"implementation":[168],"efficacy":[169],"bureaucracy,":[171],"offering":[172],"some":[173],"hope":[174],"impartial":[176],"bureaucracy":[177],"even":[178],"a":[180],"environment.":[182]},"counts_by_year":[{"year":2026,"cited_by_count":1}],"updated_date":"2026-04-13T07:58:08.660418","created_date":"2025-10-10T00:00:00"}
