{"id":"https://openalex.org/W4411624646","doi":"https://doi.org/10.1145/3703323.3704275","title":"Conversational Payments on UPI Apps: A Pipeline Approach Leveraging ASR and NLP Techniques","display_name":"Conversational Payments on UPI Apps: A Pipeline Approach Leveraging ASR and NLP Techniques","publication_year":2024,"publication_date":"2024-12-18","ids":{"openalex":"https://openalex.org/W4411624646","doi":"https://doi.org/10.1145/3703323.3704275"},"language":"en","primary_location":{"id":"doi:10.1145/3703323.3704275","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3703323.3704275","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 8th International Conference on Data Science and Management of Data (12th ACM IKDD CODS and 30th COMAD)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1145/3703323.3704275","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5118622713","display_name":"Sai Kasyap Kamaraju","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Sai Kasyap Kamaraju","raw_affiliation_strings":["NPCI, Hyderabad, IN"],"affiliations":[{"raw_affiliation_string":"NPCI, Hyderabad, IN","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5001384624","display_name":"Jayprasad Hegde","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Jayprasad Hegde","raw_affiliation_strings":["NPCI, Hyderabad, IN"],"affiliations":[{"raw_affiliation_string":"NPCI, Hyderabad, IN","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103114092","display_name":"Sandeep Panchal","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Sandeep Panchal","raw_affiliation_strings":["NPCI, Hyderabad, IN"],"affiliations":[{"raw_affiliation_string":"NPCI, Hyderabad, IN","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5118622714","display_name":"Tejaswini Gandi","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Tejaswini Gandi","raw_affiliation_strings":["NPCI, Hyderabad, IN"],"affiliations":[{"raw_affiliation_string":"NPCI, Hyderabad, IN","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5118622715","display_name":"Suraj Shrivastav","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Suraj Shrivastav","raw_affiliation_strings":["NPCI, Hyderabad, IN"],"affiliations":[{"raw_affiliation_string":"NPCI, Hyderabad, IN","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5118622713"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.1008,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.89431004,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"410","last_page":"416"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.8773000240325928,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.8773000240325928,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12720","display_name":"Multimedia Communication and Technology","score":0.7465999722480774,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.723800003528595,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/pipeline","display_name":"Pipeline (software)","score":0.7741748094558716},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7407402992248535},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.5627059936523438},{"id":"https://openalex.org/keywords/natural-language-processing","display_name":"Natural language processing","score":0.5134919285774231},{"id":"https://openalex.org/keywords/payment","display_name":"Payment","score":0.4790183901786804},{"id":"https://openalex.org/keywords/speech-recognition","display_name":"Speech recognition","score":0.4048130214214325},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.20802664756774902},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.07276368141174316}],"concepts":[{"id":"https://openalex.org/C43521106","wikidata":"https://www.wikidata.org/wiki/Q2165493","display_name":"Pipeline (software)","level":2,"score":0.7741748094558716},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7407402992248535},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.5627059936523438},{"id":"https://openalex.org/C204321447","wikidata":"https://www.wikidata.org/wiki/Q30642","display_name":"Natural language processing","level":1,"score":0.5134919285774231},{"id":"https://openalex.org/C145097563","wikidata":"https://www.wikidata.org/wiki/Q1148747","display_name":"Payment","level":2,"score":0.4790183901786804},{"id":"https://openalex.org/C28490314","wikidata":"https://www.wikidata.org/wiki/Q189436","display_name":"Speech recognition","level":1,"score":0.4048130214214325},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.20802664756774902},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.07276368141174316}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3703323.3704275","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3703323.3704275","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 8th International Conference on Data Science and Management of Data (12th ACM IKDD CODS and 30th COMAD)","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3703323.3704275","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3703323.3704275","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 8th International Conference on Data Science and Management of Data (12th ACM IKDD CODS and 30th COMAD)","raw_type":"proceedings-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":12,"referenced_works":["https://openalex.org/W2144578941","https://openalex.org/W3036576909","https://openalex.org/W3136221257","https://openalex.org/W4224322103","https://openalex.org/W4225300672","https://openalex.org/W4285077564","https://openalex.org/W4301244235","https://openalex.org/W4311000453","https://openalex.org/W4378499178","https://openalex.org/W4378505287","https://openalex.org/W4386644478","https://openalex.org/W4388275972"],"related_works":["https://openalex.org/W3037187668","https://openalex.org/W4234772502","https://openalex.org/W2380685755","https://openalex.org/W2252100032","https://openalex.org/W2963436428","https://openalex.org/W4400978025","https://openalex.org/W2918743509","https://openalex.org/W2734796617","https://openalex.org/W3083218341","https://openalex.org/W3204019825"],"abstract_inverted_index":{"We":[0],"use":[1,24],"many":[2],"mobile":[3],"apps":[4,12,27],"in":[5,25],"our":[6],"day-to-day":[7],"life":[8],"that":[9],"include":[10],"payment":[11,26],"like":[13],"BHIM,":[14],"GPay,":[15],"PhonePe,":[16],"Paytm,":[17],"etc.":[18],"The":[19],"key":[20],"features":[21],"we":[22],"typically":[23],"are":[28],"sending":[29],"money":[30],"to":[31],"individuals":[32],"or":[33],"merchants,":[34],"checking":[35],"account":[36],"balance,":[37],"viewing":[38],"transaction":[39],"history,":[40],"and":[41,73],"opening":[42],"QR":[43],"scanner.":[44],"Nevertheless,":[45],"manually":[46],"navigating":[47],"through":[48],"the":[49],"app":[50],"interface":[51],"can":[52],"be":[53],"quite":[54],"tedious.":[55],"Our":[56],"AI-powered":[57],"voice":[58],"pipeline":[59],"streamlines":[60],"these":[61],"navigation":[62],"processes,":[63],"enhancing":[64],"user-friendliness":[65],"across":[66],"four":[67],"Indian":[68],"languages:":[69],"English,":[70],"Hindi,":[71],"Tamil,":[72],"Telugu.":[74]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-03-10T16:38:18.471706","created_date":"2025-10-10T00:00:00"}
