{"id":"https://openalex.org/W4404553962","doi":"https://doi.org/10.1145/3687272.3688306","title":"I Talk - You Write. Exploring Asymmetric Text- and Voice-Based Communication Between Humans and Virtual Agents","display_name":"I Talk - You Write. Exploring Asymmetric Text- and Voice-Based Communication Between Humans and Virtual Agents","publication_year":2024,"publication_date":"2024-11-20","ids":{"openalex":"https://openalex.org/W4404553962","doi":"https://doi.org/10.1145/3687272.3688306"},"language":"en","primary_location":{"id":"doi:10.1145/3687272.3688306","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3687272.3688306","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 12th International Conference on Human-Agent Interaction","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5114726206","display_name":"Leon Korkmaz","orcid":null},"institutions":[{"id":"https://openalex.org/I159176309","display_name":"Universit\u00e4t Hamburg","ror":"https://ror.org/00g30e956","country_code":"DE","type":"education","lineage":["https://openalex.org/I159176309"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Leon Korkmaz","raw_affiliation_strings":["University of Hamburg, Germany"],"raw_orcid":"https://orcid.org/0009-0002-2659-6191","affiliations":[{"raw_affiliation_string":"University of Hamburg, Germany","institution_ids":["https://openalex.org/I159176309"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057472944","display_name":"Susanne Schmidt","orcid":"https://orcid.org/0000-0002-8162-7694"},"institutions":[{"id":"https://openalex.org/I159176309","display_name":"Universit\u00e4t Hamburg","ror":"https://ror.org/00g30e956","country_code":"DE","type":"education","lineage":["https://openalex.org/I159176309"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Susanne Schmidt","raw_affiliation_strings":["University of Hamburg, Germany"],"raw_orcid":"https://orcid.org/0000-0002-8162-7694","affiliations":[{"raw_affiliation_string":"University of Hamburg, Germany","institution_ids":["https://openalex.org/I159176309"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5003853978","display_name":"Lucie Kruse","orcid":"https://orcid.org/0000-0002-1914-7008"},"institutions":[{"id":"https://openalex.org/I159176309","display_name":"Universit\u00e4t Hamburg","ror":"https://ror.org/00g30e956","country_code":"DE","type":"education","lineage":["https://openalex.org/I159176309"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Lucie Kruse","raw_affiliation_strings":["University of Hamburg, Germany"],"raw_orcid":"https://orcid.org/0000-0002-1914-7008","affiliations":[{"raw_affiliation_string":"University of Hamburg, Germany","institution_ids":["https://openalex.org/I159176309"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5056266983","display_name":"Frank Steinicke","orcid":"https://orcid.org/0000-0001-9879-7414"},"institutions":[{"id":"https://openalex.org/I159176309","display_name":"Universit\u00e4t Hamburg","ror":"https://ror.org/00g30e956","country_code":"DE","type":"education","lineage":["https://openalex.org/I159176309"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Frank Steinicke","raw_affiliation_strings":["University of Hamburg, Germany"],"raw_orcid":"https://orcid.org/0000-0001-9879-7414","affiliations":[{"raw_affiliation_string":"University of Hamburg, Germany","institution_ids":["https://openalex.org/I159176309"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5114726206"],"corresponding_institution_ids":["https://openalex.org/I159176309"],"apc_list":null,"apc_paid":null,"fwci":0.3311,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.67841122,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"25","last_page":"33"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9987999796867371,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7763798236846924},{"id":"https://openalex.org/keywords/voice-communication","display_name":"Voice communication","score":0.49673062562942505},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4319987893104553},{"id":"https://openalex.org/keywords/speech-recognition","display_name":"Speech recognition","score":0.32704609632492065},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.32163310050964355},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.25130605697631836}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7763798236846924},{"id":"https://openalex.org/C2983306500","wikidata":"https://www.wikidata.org/wiki/Q52946","display_name":"Voice communication","level":2,"score":0.49673062562942505},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4319987893104553},{"id":"https://openalex.org/C28490314","wikidata":"https://www.wikidata.org/wiki/Q189436","display_name":"Speech recognition","level":1,"score":0.32704609632492065},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.32163310050964355},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.25130605697631836}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3687272.3688306","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3687272.3688306","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 12th International Conference on Human-Agent Interaction","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.4300000071525574,"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":30,"referenced_works":["https://openalex.org/W1587451402","https://openalex.org/W1663984431","https://openalex.org/W1964077143","https://openalex.org/W1984368866","https://openalex.org/W2005616268","https://openalex.org/W2032568497","https://openalex.org/W2061141931","https://openalex.org/W2082670289","https://openalex.org/W2160815625","https://openalex.org/W2171235727","https://openalex.org/W2567591224","https://openalex.org/W2611961900","https://openalex.org/W2782574535","https://openalex.org/W2786650321","https://openalex.org/W2808264290","https://openalex.org/W2913600825","https://openalex.org/W2940996955","https://openalex.org/W2945639953","https://openalex.org/W3021290726","https://openalex.org/W3043688688","https://openalex.org/W3109657217","https://openalex.org/W3121677306","https://openalex.org/W3159805106","https://openalex.org/W4200229541","https://openalex.org/W4200588694","https://openalex.org/W4225324931","https://openalex.org/W4317435136","https://openalex.org/W4318814571","https://openalex.org/W4319825896","https://openalex.org/W4386851549"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W4391913857","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W4396696052"],"abstract_inverted_index":{"The":[0],"increasing":[1],"relevance":[2],"of":[3,51,67,114,157],"artificial":[4],"intelligence":[5],"(AI)":[6],"agents":[7],"for":[8,20,26,161,166],"people\u2019s":[9],"everyday":[10],"professional":[11],"and":[12,23,40,70,73,96,117,159,178,184],"private":[13],"lives":[14],"leads":[15],"to":[16,122,135,146],"a":[17,79,105,154,176],"great":[18],"need":[19],"identifying":[21],"efficient":[22,89],"user-friendly":[24],"modalities":[25,75],"human-agent":[27],"interaction.":[28],"Such":[29],"interaction":[30,143],"usually":[31],"takes":[32],"place":[33],"via":[34],"text":[35,118,173],"or":[36],"voice.":[37],"While":[38],"chatbots":[39],"voice":[41,115],"assistants":[42],"each":[43],"rely":[44],"on":[45,55,108],"only":[46],"one":[47],"modality,":[48],"the":[49,65,112,128,138,148,162,172],"focus":[50],"this":[52,180],"paper":[53],"is":[54],"asymmetric":[56],"modality":[57,90,174],"combinations.":[58],"A":[59],"user":[60,102,139],"study":[61],"was":[62,86,144],"conducted":[63],"in":[64,78,137],"context":[66],"information":[68,167],"retrieval,":[69],"different":[71],"input":[72,116,183],"output":[74,119,185],"were":[76],"evaluated":[77],"2":[80,82],"\u00d7":[81],"within-subject":[83],"design.":[84],"It":[85],"found":[87,145],"that":[88,97],"combinations":[91],"are":[92],"not":[93],"always":[94],"preferred":[95,133,149],"usability":[98],"factors,":[99],"such":[100],"as":[101,151,175],"control,":[103],"have":[104],"greater":[106],"influence":[107],"preference.":[109],"For":[110],"example,":[111],"combination":[113,150],"can":[120],"prove":[121],"be":[123,131,147],"very":[124],"efficient,":[125],"but":[126],"at":[127],"same":[129],"time":[130],"less":[132],"due":[134],"weaknesses":[136],"experience.":[140],"Pure":[141],"text-based":[142],"it":[152],"ensures":[153],"high":[155],"degree":[156],"control":[158],"freedom":[160],"user.":[163],"Dialog-based":[164],"applications":[165],"retrieval":[168],"should":[169],"therefore":[170],"use":[171],"basis":[177],"supplement":[179],"with":[181],"voice-based":[182],"options.":[186]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2025-12-27T23:08:20.325037","created_date":"2025-10-10T00:00:00"}
