{"id":"https://openalex.org/W4405482197","doi":"https://doi.org/10.1145/3680127.3680202","title":"Judicial Virtual Desk Service: Brazil's Approach to Broadening Access to Justice","display_name":"Judicial Virtual Desk Service: Brazil's Approach to Broadening Access to Justice","publication_year":2024,"publication_date":"2024-10-01","ids":{"openalex":"https://openalex.org/W4405482197","doi":"https://doi.org/10.1145/3680127.3680202"},"language":"en","primary_location":{"id":"doi:10.1145/3680127.3680202","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3680127.3680202","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 17th International Conference on Theory and Practice of Electronic Governance","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1145/3680127.3680202","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5014718066","display_name":"Cinara Maria Carneiro Rocha","orcid":"https://orcid.org/0000-0002-8008-0033"},"institutions":[{"id":"https://openalex.org/I99682543","display_name":"University of Minho","ror":"https://ror.org/037wpkx04","country_code":"PT","type":"education","lineage":["https://openalex.org/I99682543"]}],"countries":["PT"],"is_corresponding":true,"raw_author_name":"Cinara Maria Carneiro Rocha","raw_affiliation_strings":["Algoritmi Center, University of Minho, Guimar\u00e3es, BRAGA, Portugal"],"raw_orcid":"https://orcid.org/0000-0002-8008-0033","affiliations":[{"raw_affiliation_string":"Algoritmi Center, University of Minho, Guimar\u00e3es, BRAGA, Portugal","institution_ids":["https://openalex.org/I99682543"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5024105244","display_name":"Jo\u00e3o \u00c1lvaro Carvalho","orcid":null},"institutions":[{"id":"https://openalex.org/I99682543","display_name":"University of Minho","ror":"https://ror.org/037wpkx04","country_code":"PT","type":"education","lineage":["https://openalex.org/I99682543"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Joao Alvaro Carvalho","raw_affiliation_strings":["Universidade do Minho &amp; UNU-EGOV, Guimar\u00e3es, Braga, Portugal"],"raw_orcid":"https://orcid.org/0000-0002-7223-1532","affiliations":[{"raw_affiliation_string":"Universidade do Minho &amp; UNU-EGOV, Guimar\u00e3es, Braga, Portugal","institution_ids":["https://openalex.org/I99682543"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5005847433","display_name":"Ant\u00f4nio Henrique Graciano Suxberger","orcid":"https://orcid.org/0000-0003-1644-7301"},"institutions":[{"id":"https://openalex.org/I4210138102","display_name":"University Center of Bras\u00edlia","ror":"https://ror.org/045mkqe52","country_code":"BR","type":"education","lineage":["https://openalex.org/I4210138102"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Antonio Henrique Graciano Suxberger","raw_affiliation_strings":["Departamento de Direito, Centro Universit\u00e1rio de Brasilia - CEUB, Bras\u00edlia, Distrito Federal, Brazil"],"raw_orcid":"https://orcid.org/0000-0003-1644-7301","affiliations":[{"raw_affiliation_string":"Departamento de Direito, Centro Universit\u00e1rio de Brasilia - CEUB, Bras\u00edlia, Distrito Federal, Brazil","institution_ids":["https://openalex.org/I4210138102"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5014718066"],"corresponding_institution_ids":["https://openalex.org/I99682543"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.37179381,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"392","last_page":"394"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13643","display_name":"Artificial Intelligence in Law","score":0.9848999977111816,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13643","display_name":"Artificial Intelligence in Law","score":0.9848999977111816,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13191","display_name":"Dispute Resolution and Class Actions","score":0.9775000214576721,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12755","display_name":"Legal Education and Practice Innovations","score":0.9761999845504761,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/economic-justice","display_name":"Economic Justice","score":0.583794355392456},{"id":"https://openalex.org/keywords/desk","display_name":"Desk","score":0.5550640821456909},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5228469967842102},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4515692889690399},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3654745817184448},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.32787126302719116},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.32407575845718384},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.2443329095840454}],"concepts":[{"id":"https://openalex.org/C139621336","wikidata":"https://www.wikidata.org/wiki/Q3190382","display_name":"Economic Justice","level":2,"score":0.583794355392456},{"id":"https://openalex.org/C2776545233","wikidata":"https://www.wikidata.org/wiki/Q1064858","display_name":"Desk","level":2,"score":0.5550640821456909},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5228469967842102},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4515692889690399},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3654745817184448},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.32787126302719116},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.32407575845718384},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.2443329095840454},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3680127.3680202","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3680127.3680202","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 17th International Conference on Theory and Practice of Electronic Governance","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3680127.3680202","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3680127.3680202","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 17th International Conference on Theory and Practice of Electronic Governance","raw_type":"proceedings-article"},"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","score":0.699999988079071,"id":"https://metadata.un.org/sdg/16"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":2,"referenced_works":["https://openalex.org/W3087399007","https://openalex.org/W3111219263"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2032830291","https://openalex.org/W2390832629","https://openalex.org/W2036958295","https://openalex.org/W3047644844","https://openalex.org/W2751328600","https://openalex.org/W2178468011","https://openalex.org/W4285136450","https://openalex.org/W4312262200","https://openalex.org/W2610235747"],"abstract_inverted_index":{"Access":[0],"to":[1,23,41,94,121,134,144],"justice":[2,39,70,95,145],"summarises":[3],"other":[4,135],"fundamental":[5],"values":[6],"and":[7,26,96,103,115],"guarantees":[8],"comprising":[9],"different":[10,139],"aspects.":[11],"In":[12],"Administration":[13],"of":[14,69,109],"Justice":[15],"studies,":[16],"access":[17,22,40,93,143],"can":[18],"be":[19,132],"understood":[20],"as":[21],"judicial":[24],"services":[25],"information.":[27],"Judicial":[28],"Desk":[29],"Services":[30],"(JDS)":[31],"play":[32],"a":[33,43,85],"crucial":[34],"role":[35],"in":[36],"helping":[37],"bring":[38],"citizens,":[42],"fact":[44],"often":[45],"overlooked.":[46],"These":[47],"units,":[48],"among":[49],"the":[50,61,67,72,78,82,123],"most":[51],"demanded":[52],"inside":[53],"judiciaries,":[54,141],"serve":[55],"not":[56],"only":[57],"lawyers":[58],"but":[59],"also":[60,119],"citizens":[62],"they":[63],"represent,":[64],"directly":[65],"connecting":[66],"recipients":[68],"with":[71],"judiciary":[73],"units.":[74],"This":[75],"paper":[76],"describes":[77],"Brazilian":[79],"experience":[80,130],"transforming":[81],"JDS":[83],"into":[84],"virtual":[86],"service,":[87],"emphasising":[88],"its":[89,126],"effects":[90],"on":[91,106],"broadening":[92],"promoting":[97,142],"efficiency.":[98],"The":[99,129],"approach":[100],"is":[101],"descriptive":[102],"exploratory,":[104],"based":[105],"documental":[107],"analyses":[108],"rules,":[110],"meeting":[111],"minutes,":[112],"official":[113],"reports":[114],"workers'":[116],"narratives.":[117],"It":[118],"aims":[120],"explore":[122],"reasons":[124],"for":[125,146],"wide":[127],"acceptance.":[128],"may":[131],"transposed":[133],"government":[136],"sectors":[137],"or":[138],"countries'":[140],"all.":[147]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
