{"id":"https://openalex.org/W4403913205","doi":"https://doi.org/10.1145/3678957.3685701","title":"LLM-powered Multimodal Insight Summarization for UX Testing","display_name":"LLM-powered Multimodal Insight Summarization for UX Testing","publication_year":2024,"publication_date":"2024-10-30","ids":{"openalex":"https://openalex.org/W4403913205","doi":"https://doi.org/10.1145/3678957.3685701"},"language":"en","primary_location":{"id":"doi:10.1145/3678957.3685701","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3678957.3685701","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Conference on Multimodel Interaction","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5025692039","display_name":"Kelsey Turbeville","orcid":"https://orcid.org/0009-0006-8797-8176"},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Kelsey Turbeville","raw_affiliation_strings":["UserTesting, Inc., United States"],"raw_orcid":"https://orcid.org/0009-0006-8797-8176","affiliations":[{"raw_affiliation_string":"UserTesting, Inc., United States","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5114465175","display_name":"Jennarong Muengtaweepongsa","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Jennarong Muengtaweepongsa","raw_affiliation_strings":["UserTesting, Inc., United States"],"raw_orcid":"https://orcid.org/0009-0000-7458-1053","affiliations":[{"raw_affiliation_string":"UserTesting, Inc., United States","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5055209120","display_name":"Samuel Stevens","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Samuel Stevens","raw_affiliation_strings":["UserTesting, Inc., United States"],"raw_orcid":"https://orcid.org/0009-0007-3790-8986","affiliations":[{"raw_affiliation_string":"UserTesting, Inc., United States","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5052560398","display_name":"Jason D. Moss","orcid":"https://orcid.org/0009-0008-6647-116X"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Jason Moss","raw_affiliation_strings":["UserTesting, Inc., United States"],"raw_orcid":"https://orcid.org/0009-0008-6647-116X","affiliations":[{"raw_affiliation_string":"UserTesting, Inc., United States","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5114465176","display_name":"Amy Pon","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Amy Pon","raw_affiliation_strings":["UserTesting, Inc., United States"],"raw_orcid":"https://orcid.org/0009-0005-8887-4670","affiliations":[{"raw_affiliation_string":"UserTesting, Inc., United States","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085031042","display_name":"K. Y. Lee","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Kyra Lee","raw_affiliation_strings":["UserTesting, Inc., United States"],"raw_orcid":"https://orcid.org/0009-0007-9938-3548","affiliations":[{"raw_affiliation_string":"UserTesting, Inc., United States","institution_ids":[]}]},{"author_position":"middle","author":{"id":null,"display_name":"Charu Mehra","orcid":"https://orcid.org/0009-0002-8311-3889"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Charu Mehra","raw_affiliation_strings":["UserTesting, Inc., United States"],"raw_orcid":"https://orcid.org/0009-0002-8311-3889","affiliations":[{"raw_affiliation_string":"UserTesting, Inc., United States","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5043959669","display_name":"J. Villalobos","orcid":"https://orcid.org/0009-0007-8047-225X"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Jenny Gutierrez Villalobos","raw_affiliation_strings":["UserTesting, Inc., United States"],"raw_orcid":"https://orcid.org/0009-0007-8047-225X","affiliations":[{"raw_affiliation_string":"UserTesting, Inc., United States","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5027407975","display_name":"Ranjitha Kumar","orcid":"https://orcid.org/0009-0001-2107-1647"},"institutions":[{"id":"https://openalex.org/I157725225","display_name":"University of Illinois Urbana-Champaign","ror":"https://ror.org/047426m28","country_code":"US","type":"education","lineage":["https://openalex.org/I157725225"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ranjitha Kumar","raw_affiliation_strings":["University of Illinois at Urbana-Champaign, United States and UserTesting, Inc., United States"],"raw_orcid":"https://orcid.org/0009-0001-2107-1647","affiliations":[{"raw_affiliation_string":"University of Illinois at Urbana-Champaign, United States and UserTesting, Inc., United States","institution_ids":["https://openalex.org/I157725225"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":9,"corresponding_author_ids":["https://openalex.org/A5025692039"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.1904,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.8071167,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":96,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"4","last_page":"11"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11714","display_name":"Multimodal Machine Learning Applications","score":0.998199999332428,"subfield":{"id":"https://openalex.org/subfields/1707","display_name":"Computer Vision and Pattern Recognition"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11714","display_name":"Multimodal Machine Learning Applications","score":0.998199999332428,"subfield":{"id":"https://openalex.org/subfields/1707","display_name":"Computer Vision and Pattern Recognition"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10181","display_name":"Natural Language Processing Techniques","score":0.9965000152587891,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9958000183105469,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/automatic-summarization","display_name":"Automatic summarization","score":0.911811113357544},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7370012402534485},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4909365475177765},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.2793940007686615}],"concepts":[{"id":"https://openalex.org/C170858558","wikidata":"https://www.wikidata.org/wiki/Q1394144","display_name":"Automatic summarization","level":2,"score":0.911811113357544},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7370012402534485},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4909365475177765},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.2793940007686615}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3678957.3685701","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3678957.3685701","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Conference on Multimodel Interaction","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.4399999976158142}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":17,"referenced_works":["https://openalex.org/W1978632524","https://openalex.org/W2042709572","https://openalex.org/W2112136322","https://openalex.org/W2138253426","https://openalex.org/W2533771361","https://openalex.org/W2616605651","https://openalex.org/W2751084443","https://openalex.org/W2767109660","https://openalex.org/W2969525524","https://openalex.org/W2980315086","https://openalex.org/W3206316161","https://openalex.org/W4251418444","https://openalex.org/W4297220110","https://openalex.org/W4360978668","https://openalex.org/W4366548330","https://openalex.org/W4366549000","https://openalex.org/W4366549767"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2366403280","https://openalex.org/W1495108544","https://openalex.org/W2091301346","https://openalex.org/W3148229873","https://openalex.org/W4389760904","https://openalex.org/W2150160875","https://openalex.org/W2351187795"],"abstract_inverted_index":{"User":[0],"experience":[1],"(UX)":[2],"testing":[3,60,119],"platforms":[4],"capture":[5],"many":[6],"data":[7,32,68,87],"types":[8],"related":[9],"to":[10,34,95,102],"user":[11],"feedback":[12],"and":[13,25,66,97,121],"behavior,":[14],"including":[15],"clickstream,":[16],"survey":[17],"responses,":[18],"screen":[19],"recordings":[20],"of":[21],"participants":[22],"performing":[23],"tasks,":[24],"participants\u2019":[26],"think-aloud":[27],"audio.":[28],"Analyzing":[29],"these":[30],"multimodal":[31,58],"channels":[33],"extract":[35],"insights":[36,56,82],"remains":[37],"a":[38,48,71,115],"time-consuming,":[39],"manual":[40],"process":[41],"for":[42,54],"UX":[43,59,118,127,135],"researchers.":[44],"This":[45],"paper":[46],"presents":[47],"large":[49],"language":[50,74],"model":[51],"(LLM)":[52],"approach":[53],"generating":[55],"from":[57,134],"data.":[61],"By":[62],"unifying":[63],"verbal,":[64],"behavioral,":[65],"design":[67],"streams":[69],"into":[70],"novel":[72],"natural":[73],"representation,":[75],"we":[76],"construct":[77],"LLM":[78],"prompts":[79],"that":[80,124],"generate":[81],"combining":[83],"information":[84],"across":[85],"all":[86],"types.":[88],"Each":[89],"insight":[90,109],"can":[91],"be":[92],"traced":[93],"back":[94],"behavioral":[96],"verbal":[98],"evidence,":[99],"allowing":[100],"users":[101],"quickly":[103],"verify":[104],"accuracy.":[105],"We":[106],"evaluate":[107],"LLM-generated":[108],"summaries":[110],"by":[111],"deploying":[112],"them":[113],"in":[114],"popular":[116],"remote":[117],"platform,":[120],"present":[122],"evidence":[123],"they":[125],"help":[126],"researchers":[128],"more":[129],"efficiently":[130],"identify":[131],"key":[132],"findings":[133],"tests.":[136]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":3}],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2025-10-10T00:00:00"}