{"id":"https://openalex.org/W4401936831","doi":"https://doi.org/10.1145/3674829.3675066","title":"Unveiling Two-Fold Gamification: Exploring the Agency Of DeliveryWorkers in Urban India","display_name":"Unveiling Two-Fold Gamification: Exploring the Agency Of DeliveryWorkers in Urban India","publication_year":2024,"publication_date":"2024-07-08","ids":{"openalex":"https://openalex.org/W4401936831","doi":"https://doi.org/10.1145/3674829.3675066"},"language":"en","primary_location":{"id":"doi:10.1145/3674829.3675066","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3674829.3675066","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 7th ACM SIGCAS/SIGCHI Conference on Computing and Sustainable Societies","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5106776947","display_name":"Tanmay Goyal","orcid":null},"institutions":[{"id":"https://openalex.org/I65181880","display_name":"Indian Institute of Technology Hyderabad","ror":"https://ror.org/01j4v3x97","country_code":"IN","type":"education","lineage":["https://openalex.org/I65181880"]}],"countries":["IN"],"is_corresponding":true,"raw_author_name":"Tanmay Goyal","raw_affiliation_strings":["Kohli Centre on Intelligent Systems, IIIT Hyderabad, India"],"raw_orcid":"https://orcid.org/0009-0004-1312-2768","affiliations":[{"raw_affiliation_string":"Kohli Centre on Intelligent Systems, IIIT Hyderabad, India","institution_ids":["https://openalex.org/I65181880"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5061962443","display_name":"Nimmi Rangaswamy","orcid":"https://orcid.org/0000-0002-6544-5428"},"institutions":[{"id":"https://openalex.org/I65181880","display_name":"Indian Institute of Technology Hyderabad","ror":"https://ror.org/01j4v3x97","country_code":"IN","type":"education","lineage":["https://openalex.org/I65181880"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Nimmi Rangaswamy","raw_affiliation_strings":["Kohli Centre on Intelligent Systems, IIIT Hyderabad, India"],"raw_orcid":"https://orcid.org/0000-0002-6544-5428","affiliations":[{"raw_affiliation_string":"Kohli Centre on Intelligent Systems, IIIT Hyderabad, India","institution_ids":["https://openalex.org/I65181880"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5106776947"],"corresponding_institution_ids":["https://openalex.org/I65181880"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.21768417,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"117","last_page":"126"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12501","display_name":"Digital Economy and Work Transformation","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12501","display_name":"Digital Economy and Work Transformation","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11942","display_name":"Transportation and Mobility Innovations","score":0.994700014591217,"subfield":{"id":"https://openalex.org/subfields/2203","display_name":"Automotive Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9817000031471252,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/fold","display_name":"Fold (higher-order function)","score":0.7603862881660461},{"id":"https://openalex.org/keywords/agency","display_name":"Agency (philosophy)","score":0.5827829837799072},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.43365609645843506},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.3109530210494995},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.15156340599060059}],"concepts":[{"id":"https://openalex.org/C53942344","wikidata":"https://www.wikidata.org/wiki/Q951651","display_name":"Fold (higher-order function)","level":2,"score":0.7603862881660461},{"id":"https://openalex.org/C108170787","wikidata":"https://www.wikidata.org/wiki/Q3951828","display_name":"Agency (philosophy)","level":2,"score":0.5827829837799072},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.43365609645843506},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.3109530210494995},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.15156340599060059},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3674829.3675066","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3674829.3675066","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 7th ACM SIGCAS/SIGCHI Conference on Computing and Sustainable Societies","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":36,"referenced_works":["https://openalex.org/W1529820024","https://openalex.org/W1686623361","https://openalex.org/W1996730470","https://openalex.org/W2118916162","https://openalex.org/W2162052483","https://openalex.org/W2296433870","https://openalex.org/W2590882924","https://openalex.org/W2750066360","https://openalex.org/W2784059491","https://openalex.org/W2792183666","https://openalex.org/W2887734062","https://openalex.org/W2899046625","https://openalex.org/W2902194800","https://openalex.org/W2909452395","https://openalex.org/W2909834610","https://openalex.org/W2912921814","https://openalex.org/W2959589220","https://openalex.org/W2971006689","https://openalex.org/W2972706642","https://openalex.org/W3013822027","https://openalex.org/W3019960341","https://openalex.org/W3129572887","https://openalex.org/W3134022951","https://openalex.org/W3135757521","https://openalex.org/W3175240526","https://openalex.org/W3191818842","https://openalex.org/W3207966751","https://openalex.org/W4205781812","https://openalex.org/W4225117352","https://openalex.org/W4235204989","https://openalex.org/W4283161468","https://openalex.org/W4309618152","https://openalex.org/W4378528432","https://openalex.org/W4386126869","https://openalex.org/W4387344988","https://openalex.org/W6922094438"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2748952813","https://openalex.org/W1181095405","https://openalex.org/W3014426369","https://openalex.org/W4240318783","https://openalex.org/W2311285072","https://openalex.org/W1573293794","https://openalex.org/W783636722","https://openalex.org/W2292230535","https://openalex.org/W4243341329"],"abstract_inverted_index":{"The":[0,156],"evolving":[1],"landscape":[2],"of":[3,36,70,84,90,135,141,161],"gig":[4],"labor,":[5,76,117],"particularly":[6],"within":[7],"food":[8,38,74,150],"delivery":[9,31,39,49,75,85,114,120,151,168],"platforms,":[10],"has":[11],"been":[12],"influenced":[13],"by":[14,88,143],"a":[15,24,34,104,146],"shift":[16],"towards":[17],"algorithmic":[18,60],"management,":[19],"emphasizing":[20],"performance":[21,71],"metrics":[22],"as":[23,145],"daily":[25,80],"burden":[26],"to":[27,58,62,95,123,137],"be":[28],"carried":[29],"through":[30,112],"work.":[32],"Through":[33],"study":[35],"Indian":[37],"agents,":[40],"our":[41],"paper":[42],"suggests":[43],"an":[44],"emerging":[45],"gamification":[46],"culture":[47],"between":[48],"platforms":[50,115],"and":[51,82,98,126,172],"workers.":[52],"Agents":[53],"gradually":[54],"yet":[55],"consistently":[56],"adapt":[57],"stringent":[59],"management":[61],"overcome":[63],"everyday":[64],"work\u2019s":[65],"precarity.":[66],"Despite":[67],"the":[68,79,110,128,133,139,159],"challenges":[69],"pressure":[72],"on":[73],"we":[77,108],"capture":[78],"rhythms":[81],"routines":[83],"work":[86,100,163],"punctuated":[87],"flashes":[89],"agenting,":[91],"revealing":[92],"small":[93],"capacities":[94],"make":[96],"choices":[97],"influence":[99],"outcomes.":[101],"By":[102],"employing":[103],"qualitative":[105],"research":[106],"framework,":[107],"uncover":[109],"mechanisms":[111],"which":[113],"manipulate":[116],"simultaneously":[118],"exploring":[119],"agents\u2019":[121,144],"tactics":[122],"extract":[124],"agency":[125,171],"exploit":[127],"platforms\u2019":[129],"rules.":[130],"We":[131],"develop":[132],"notion":[134],"\u2018agency\u2019":[136],"disentangle":[138],"idea":[140],"\u2018gamification":[142],"socio-technical":[147],"derivative":[148],"governing":[149],"agents":[152,169],"in":[153],"urban":[154],"India.":[155],"findings":[157],"highlight":[158],"potential":[160],"platform":[162],"empowering,":[164],"albeit":[165],"with":[166,170],"limits,":[167],"decision-making":[173],"authority.":[174]},"counts_by_year":[],"updated_date":"2025-12-26T23:08:49.675405","created_date":"2025-10-10T00:00:00"}