{"id":"https://openalex.org/W4403780529","doi":"https://doi.org/10.1145/3664647.3681595","title":"Seeing Beyond Words: Multimodal Aspect-Level Complaint Detection in Ecommerce Videos","display_name":"Seeing Beyond Words: Multimodal Aspect-Level Complaint Detection in Ecommerce Videos","publication_year":2024,"publication_date":"2024-10-26","ids":{"openalex":"https://openalex.org/W4403780529","doi":"https://doi.org/10.1145/3664647.3681595"},"language":"en","primary_location":{"id":"doi:10.1145/3664647.3681595","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3664647.3681595","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 32nd ACM International Conference on Multimedia","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5069658595","display_name":"Rishikesh Devanathan","orcid":null},"institutions":[{"id":"https://openalex.org/I132153292","display_name":"Indian Institute of Technology Patna","ror":"https://ror.org/01ft5vz71","country_code":"IN","type":"education","lineage":["https://openalex.org/I132153292"]}],"countries":["IN"],"is_corresponding":true,"raw_author_name":"Rishikesh Devanathan","raw_affiliation_strings":["Indian Institute of Technology Patna, Patna, India"],"affiliations":[{"raw_affiliation_string":"Indian Institute of Technology Patna, Patna, India","institution_ids":["https://openalex.org/I132153292"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5069608825","display_name":"Apoorva Singh","orcid":"https://orcid.org/0000-0002-2020-4751"},"institutions":[{"id":"https://openalex.org/I2277624104","display_name":"Fondazione Bruno Kessler","ror":"https://ror.org/01j33xk10","country_code":"IT","type":"facility","lineage":["https://openalex.org/I2277624104"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Apoorva Singh","raw_affiliation_strings":["Fondazione Bruno Kessler, Trento, Italy"],"affiliations":[{"raw_affiliation_string":"Fondazione Bruno Kessler, Trento, Italy","institution_ids":["https://openalex.org/I2277624104"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5092596264","display_name":"A. S. Poornash","orcid":null},"institutions":[{"id":"https://openalex.org/I132153292","display_name":"Indian Institute of Technology Patna","ror":"https://ror.org/01ft5vz71","country_code":"IN","type":"education","lineage":["https://openalex.org/I132153292"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"A.S. Poornash","raw_affiliation_strings":["Indian Institute of Technology Patna, Patna, India"],"affiliations":[{"raw_affiliation_string":"Indian Institute of Technology Patna, Patna, India","institution_ids":["https://openalex.org/I132153292"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5060797340","display_name":"Sriparna Saha","orcid":"https://orcid.org/0000-0001-5458-9381"},"institutions":[{"id":"https://openalex.org/I132153292","display_name":"Indian Institute of Technology Patna","ror":"https://ror.org/01ft5vz71","country_code":"IN","type":"education","lineage":["https://openalex.org/I132153292"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Sriparna Saha","raw_affiliation_strings":["Indian Institute of Technology Patna, Patna, India"],"affiliations":[{"raw_affiliation_string":"Indian Institute of Technology Patna, Patna, India","institution_ids":["https://openalex.org/I132153292"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5069658595"],"corresponding_institution_ids":["https://openalex.org/I132153292"],"apc_list":null,"apc_paid":null,"fwci":1.7739,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.86350799,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":97,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"243","last_page":"252"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10400","display_name":"Network Security and Intrusion Detection","score":0.9825999736785889,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10400","display_name":"Network Security and Intrusion Detection","score":0.9825999736785889,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12262","display_name":"Hate Speech and Cyberbullying Detection","score":0.9818999767303467,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.9732999801635742,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/complaint","display_name":"Complaint","score":0.891643762588501},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6295530796051025},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3364279270172119},{"id":"https://openalex.org/keywords/natural-language-processing","display_name":"Natural language processing","score":0.3311336934566498}],"concepts":[{"id":"https://openalex.org/C2780838233","wikidata":"https://www.wikidata.org/wiki/Q836925","display_name":"Complaint","level":2,"score":0.891643762588501},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6295530796051025},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3364279270172119},{"id":"https://openalex.org/C204321447","wikidata":"https://www.wikidata.org/wiki/Q30642","display_name":"Natural language processing","level":1,"score":0.3311336934566498},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3664647.3681595","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3664647.3681595","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 32nd ACM International Conference on Multimedia","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.44999998807907104,"display_name":"Reduced inequalities","id":"https://metadata.un.org/sdg/10"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":25,"referenced_works":["https://openalex.org/W398859631","https://openalex.org/W624669820","https://openalex.org/W2037452669","https://openalex.org/W2066807331","https://openalex.org/W2321857312","https://openalex.org/W2465978385","https://openalex.org/W2522323745","https://openalex.org/W2560674852","https://openalex.org/W2592433683","https://openalex.org/W2747329762","https://openalex.org/W2774683704","https://openalex.org/W2805662932","https://openalex.org/W2946268098","https://openalex.org/W2963686995","https://openalex.org/W3090449556","https://openalex.org/W3154596443","https://openalex.org/W3168640669","https://openalex.org/W3169111764","https://openalex.org/W3172194418","https://openalex.org/W3198180613","https://openalex.org/W4283799299","https://openalex.org/W4313186260","https://openalex.org/W4327644604","https://openalex.org/W4380302040","https://openalex.org/W4389519587"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W1885497808","https://openalex.org/W4389612504","https://openalex.org/W2022249118","https://openalex.org/W51147162","https://openalex.org/W3009921285","https://openalex.org/W2046737675","https://openalex.org/W3204019825"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":4}],"updated_date":"2026-03-24T08:02:53.985720","created_date":"2025-10-10T00:00:00"}
