{"id":"https://openalex.org/W4405812770","doi":"https://doi.org/10.1145/3652988.3673966","title":"A Holistic Evaluation Methodology for Multi-Party Spoken Conversational Agents","display_name":"A Holistic Evaluation Methodology for Multi-Party Spoken Conversational Agents","publication_year":2024,"publication_date":"2024-09-16","ids":{"openalex":"https://openalex.org/W4405812770","doi":"https://doi.org/10.1145/3652988.3673966"},"language":"en","primary_location":{"id":"doi:10.1145/3652988.3673966","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3652988.3673966","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM International Conference on Intelligent Virtual Agents","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5003439010","display_name":"Nancie Gunson","orcid":"https://orcid.org/0000-0001-5561-5174"},"institutions":[{"id":"https://openalex.org/I32062511","display_name":"Heriot-Watt University","ror":"https://ror.org/04mghma93","country_code":"GB","type":"education","lineage":["https://openalex.org/I32062511"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Nancie Gunson","raw_affiliation_strings":["Heriot-Watt University, United Kingdom"],"affiliations":[{"raw_affiliation_string":"Heriot-Watt University, United Kingdom","institution_ids":["https://openalex.org/I32062511"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007848957","display_name":"Angus Addlesee","orcid":"https://orcid.org/0000-0001-9059-1104"},"institutions":[{"id":"https://openalex.org/I32062511","display_name":"Heriot-Watt University","ror":"https://ror.org/04mghma93","country_code":"GB","type":"education","lineage":["https://openalex.org/I32062511"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Angus Addlessee","raw_affiliation_strings":["Heriot-Watt University, United Kingdom"],"affiliations":[{"raw_affiliation_string":"Heriot-Watt University, United Kingdom","institution_ids":["https://openalex.org/I32062511"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5087944836","display_name":"Daniel Hern\u00e1ndez Garc\u00eda","orcid":"https://orcid.org/0000-0001-9296-9692"},"institutions":[{"id":"https://openalex.org/I32062511","display_name":"Heriot-Watt University","ror":"https://ror.org/04mghma93","country_code":"GB","type":"education","lineage":["https://openalex.org/I32062511"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Daniel Hern\u00e1ndez Garc\u00eda","raw_affiliation_strings":["Heriot-Watt University, United Kingdom"],"affiliations":[{"raw_affiliation_string":"Heriot-Watt University, United Kingdom","institution_ids":["https://openalex.org/I32062511"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5056837072","display_name":"Marta Romeo","orcid":"https://orcid.org/0000-0003-4438-0255"},"institutions":[{"id":"https://openalex.org/I32062511","display_name":"Heriot-Watt University","ror":"https://ror.org/04mghma93","country_code":"GB","type":"education","lineage":["https://openalex.org/I32062511"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Marta Romeo","raw_affiliation_strings":["Heriot-Watt University, United Kingdom"],"affiliations":[{"raw_affiliation_string":"Heriot-Watt University, United Kingdom","institution_ids":["https://openalex.org/I32062511"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5005673019","display_name":"Christian Dondrup","orcid":"https://orcid.org/0000-0003-4821-5871"},"institutions":[{"id":"https://openalex.org/I32062511","display_name":"Heriot-Watt University","ror":"https://ror.org/04mghma93","country_code":"GB","type":"education","lineage":["https://openalex.org/I32062511"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Christian Dondrup","raw_affiliation_strings":["Heriot-Watt University, United Kingdom"],"affiliations":[{"raw_affiliation_string":"Heriot-Watt University, United Kingdom","institution_ids":["https://openalex.org/I32062511"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5010949145","display_name":"Oliver Lemon","orcid":"https://orcid.org/0000-0001-9497-4743"},"institutions":[{"id":"https://openalex.org/I32062511","display_name":"Heriot-Watt University","ror":"https://ror.org/04mghma93","country_code":"GB","type":"education","lineage":["https://openalex.org/I32062511"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Oliver Lemon","raw_affiliation_strings":["Heriot-Watt University, United Kingdom"],"affiliations":[{"raw_affiliation_string":"Heriot-Watt University, United Kingdom","institution_ids":["https://openalex.org/I32062511"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5003439010"],"corresponding_institution_ids":["https://openalex.org/I32062511"],"apc_list":null,"apc_paid":null,"fwci":0.3454,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.69752923,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"4"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9977999925613403,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.993399977684021,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.798938512802124},{"id":"https://openalex.org/keywords/natural-language-processing","display_name":"Natural language processing","score":0.42936044931411743},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3469659984111786},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.32441848516464233}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.798938512802124},{"id":"https://openalex.org/C204321447","wikidata":"https://www.wikidata.org/wiki/Q30642","display_name":"Natural language processing","level":1,"score":0.42936044931411743},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3469659984111786},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.32441848516464233}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3652988.3673966","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3652988.3673966","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM International Conference on Intelligent Virtual Agents","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Quality Education","score":0.5699999928474426,"id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":20,"referenced_works":["https://openalex.org/W774357474","https://openalex.org/W2139912445","https://openalex.org/W2244781703","https://openalex.org/W2293392332","https://openalex.org/W2512334045","https://openalex.org/W2928641283","https://openalex.org/W2981138816","https://openalex.org/W2985857672","https://openalex.org/W3040760497","https://openalex.org/W3090654727","https://openalex.org/W3119077469","https://openalex.org/W3134433028","https://openalex.org/W3165856572","https://openalex.org/W3184568246","https://openalex.org/W4226047536","https://openalex.org/W4298112270","https://openalex.org/W4312985860","https://openalex.org/W4366597729","https://openalex.org/W4389010441","https://openalex.org/W4392661960"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W4391913857","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W3204019825"],"abstract_inverted_index":{"While":[0],"research":[1],"in":[2,14,25],"multi-party":[3,46],"spoken":[4],"conversation":[5],"with":[6],"intelligent":[7],"embodied":[8],"agents":[9,49],"has":[10],"made":[11],"significant":[12],"progress":[13],"sub-tasks":[15],"like":[16],"speaker":[17],"identification":[18],"and":[19,56],"non-verbal":[20],"cues,":[21],"there\u2019s":[22],"a":[23,41],"gap":[24],"fully":[26],"autonomous":[27],"applications":[28],"users":[29],"can":[30],"directly":[31],"interact":[32],"with.":[33],"This":[34],"lack":[35],"translates":[36],"to":[37],"the":[38],"absence":[39],"of":[40],"standard":[42],"methodology":[43],"for":[44],"evaluating":[45],"conversational":[47],"speech":[48],"that":[50],"considers":[51],"both":[52],"task-based":[53],"system":[54],"performance":[55],"user":[57],"experience.":[58]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-04-02T15:55:50.835912","created_date":"2025-10-10T00:00:00"}
