{"id":"https://openalex.org/W4392386515","doi":"https://doi.org/10.1145/3648605","title":"A Survey on Dialogue Management in Human-robot Interaction","display_name":"A Survey on Dialogue Management in Human-robot Interaction","publication_year":2024,"publication_date":"2024-03-01","ids":{"openalex":"https://openalex.org/W4392386515","doi":"https://doi.org/10.1145/3648605"},"language":"en","primary_location":{"id":"doi:10.1145/3648605","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3648605","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3648605","source":{"id":"https://openalex.org/S4210193251","display_name":"ACM Transactions on Human-Robot Interaction","issn_l":"2573-9522","issn":["2573-9522"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Human-Robot Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3648605","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5093403593","display_name":"Merle M. Reimann","orcid":"https://orcid.org/0000-0003-3076-5402"},"institutions":[{"id":"https://openalex.org/I865915315","display_name":"Vrije Universiteit Amsterdam","ror":"https://ror.org/008xxew50","country_code":"NL","type":"education","lineage":["https://openalex.org/I865915315"]}],"countries":["NL"],"is_corresponding":true,"raw_author_name":"Merle M. Reimann","raw_affiliation_strings":["Vrije Universiteit Amsterdam, Amsterdam, Netherlands"],"raw_orcid":"https://orcid.org/0000-0003-3076-5402","affiliations":[{"raw_affiliation_string":"Vrije Universiteit Amsterdam, Amsterdam, Netherlands","institution_ids":["https://openalex.org/I865915315"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5063456893","display_name":"Florian Kunneman","orcid":"https://orcid.org/0000-0002-1932-3200"},"institutions":[{"id":"https://openalex.org/I173063890","display_name":"University of Applied Sciences Utrecht","ror":"https://ror.org/028z9kw20","country_code":"NL","type":"education","lineage":["https://openalex.org/I173063890"]},{"id":"https://openalex.org/I193662353","display_name":"Utrecht University","ror":"https://ror.org/04pp8hn57","country_code":"NL","type":"education","lineage":["https://openalex.org/I193662353"]},{"id":"https://openalex.org/I865915315","display_name":"Vrije Universiteit Amsterdam","ror":"https://ror.org/008xxew50","country_code":"NL","type":"education","lineage":["https://openalex.org/I865915315"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Florian A. Kunneman","raw_affiliation_strings":["Utrecht University, Amsterdam, Netherlands","Vrije Universiteit Amsterdam, Amsterdam, Netherlands"],"raw_orcid":"https://orcid.org/0000-0002-1932-3200","affiliations":[{"raw_affiliation_string":"Utrecht University, Amsterdam, Netherlands","institution_ids":["https://openalex.org/I193662353","https://openalex.org/I173063890"]},{"raw_affiliation_string":"Vrije Universiteit Amsterdam, Amsterdam, Netherlands","institution_ids":["https://openalex.org/I865915315"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5013731783","display_name":"Catharine Oertel","orcid":"https://orcid.org/0000-0002-8273-0132"},"institutions":[{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Catharine Oertel","raw_affiliation_strings":["Delft University of Technology, Delft, Netherlands"],"raw_orcid":"https://orcid.org/0000-0002-8273-0132","affiliations":[{"raw_affiliation_string":"Delft University of Technology, Delft, Netherlands","institution_ids":["https://openalex.org/I98358874"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5071518251","display_name":"Koen V. Hindriks","orcid":"https://orcid.org/0000-0002-5707-5236"},"institutions":[{"id":"https://openalex.org/I865915315","display_name":"Vrije Universiteit Amsterdam","ror":"https://ror.org/008xxew50","country_code":"NL","type":"education","lineage":["https://openalex.org/I865915315"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Koen V. Hindriks","raw_affiliation_strings":["Vrije Universiteit Amsterdam, Amsterdam, Netherlands"],"raw_orcid":"https://orcid.org/0000-0002-5707-5236","affiliations":[{"raw_affiliation_string":"Vrije Universiteit Amsterdam, Amsterdam, Netherlands","institution_ids":["https://openalex.org/I865915315"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5093403593"],"corresponding_institution_ids":["https://openalex.org/I865915315"],"apc_list":null,"apc_paid":null,"fwci":13.1018,"has_fulltext":true,"cited_by_count":22,"citation_normalized_percentile":{"value":0.99050842,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":100},"biblio":{"volume":"13","issue":"2","first_page":"1","last_page":"22"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/human\u2013robot-interaction","display_name":"Human\u2013robot interaction","score":0.6372269988059998},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.5961472988128662},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.4996209144592285},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4475663900375366},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3705563247203827},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.34311729669570923},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.25846031308174133}],"concepts":[{"id":"https://openalex.org/C145460709","wikidata":"https://www.wikidata.org/wiki/Q859951","display_name":"Human\u2013robot interaction","level":3,"score":0.6372269988059998},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.5961472988128662},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.4996209144592285},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4475663900375366},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3705563247203827},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.34311729669570923},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.25846031308174133}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1145/3648605","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3648605","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3648605","source":{"id":"https://openalex.org/S4210193251","display_name":"ACM Transactions on Human-Robot Interaction","issn_l":"2573-9522","issn":["2573-9522"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Human-Robot Interaction","raw_type":"journal-article"},{"id":"pmh:oai:research.vu.nl:publications/99f72c38-6aeb-4d3d-8082-de8b397c4119","is_oa":true,"landing_page_url":"https://research.vu.nl/en/publications/99f72c38-6aeb-4d3d-8082-de8b397c4119","pdf_url":null,"source":{"id":"https://openalex.org/S4306401107","display_name":"VU Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I865915315","host_organization_name":"Vrije Universiteit Amsterdam","host_organization_lineage":["https://openalex.org/I865915315"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Reimann, M M, Kunneman, F A, Oertel, C & Hindriks, K V 2024, 'A Survey on Dialogue Management in Human-robot Interaction', ACM Transactions on Human-Robot Interaction, vol. 13, no. 2, 22, pp. 1-22. https://doi.org/10.1145/3648605","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:research.vu.nl:openaire_cris_publications/99f72c38-6aeb-4d3d-8082-de8b397c4119","is_oa":true,"landing_page_url":"https://hdl.handle.net/1871.1/99f72c38-6aeb-4d3d-8082-de8b397c4119","pdf_url":null,"source":{"id":"https://openalex.org/S4306401107","display_name":"VU Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I865915315","host_organization_name":"Vrije Universiteit Amsterdam","host_organization_lineage":["https://openalex.org/I865915315"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Reimann, M M, Kunneman, F A, Oertel, C & Hindriks, K V 2024, 'A Survey on Dialogue Management in Human-robot Interaction', ACM Transactions on Human-Robot Interaction, vol. 13, no. 2, 22, pp. 1-22. https://doi.org/10.1145/3648605","raw_type":"info:eu-repo/semantics/publishedVersion"}],"best_oa_location":{"id":"doi:10.1145/3648605","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3648605","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3648605","source":{"id":"https://openalex.org/S4210193251","display_name":"ACM Transactions on Human-Robot Interaction","issn_l":"2573-9522","issn":["2573-9522"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Human-Robot Interaction","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.46000000834465027,"display_name":"Quality Education"}],"awards":[{"id":"https://openalex.org/G7754189234","display_name":null,"funder_award_id":"024.004.022","funder_id":"https://openalex.org/F4320321799","funder_display_name":"Ministerie van Onderwijs, Cultuur en Wetenschap"}],"funders":[{"id":"https://openalex.org/F4320321799","display_name":"Ministerie van Onderwijs, Cultuur en Wetenschap","ror":"https://ror.org/02x3w5g21"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4392386515.pdf","grobid_xml":"https://content.openalex.org/works/W4392386515.grobid-xml"},"referenced_works_count":102,"referenced_works":["https://openalex.org/W11811237","https://openalex.org/W194972339","https://openalex.org/W204008969","https://openalex.org/W276707516","https://openalex.org/W1500703277","https://openalex.org/W1533602374","https://openalex.org/W1560854715","https://openalex.org/W1569268747","https://openalex.org/W1598140581","https://openalex.org/W1599132438","https://openalex.org/W1864247448","https://openalex.org/W1963612627","https://openalex.org/W1972151970","https://openalex.org/W1978347212","https://openalex.org/W2004906046","https://openalex.org/W2009567874","https://openalex.org/W2032568497","https://openalex.org/W2048435059","https://openalex.org/W2048935305","https://openalex.org/W2055472151","https://openalex.org/W2056313153","https://openalex.org/W2057501651","https://openalex.org/W2058206076","https://openalex.org/W2068633776","https://openalex.org/W2071764088","https://openalex.org/W2078987555","https://openalex.org/W2083809740","https://openalex.org/W2084275282","https://openalex.org/W2091304744","https://openalex.org/W2095436958","https://openalex.org/W2099019320","https://openalex.org/W2114441423","https://openalex.org/W2116094002","https://openalex.org/W2116857350","https://openalex.org/W2117578934","https://openalex.org/W2124055649","https://openalex.org/W2133208208","https://openalex.org/W2138394088","https://openalex.org/W2142059510","https://openalex.org/W2149876174","https://openalex.org/W2150692719","https://openalex.org/W2154543439","https://openalex.org/W2161374186","https://openalex.org/W2187930957","https://openalex.org/W2198081810","https://openalex.org/W2199571216","https://openalex.org/W2230276211","https://openalex.org/W2244781703","https://openalex.org/W2245843004","https://openalex.org/W2251460485","https://openalex.org/W2252053380","https://openalex.org/W2264848037","https://openalex.org/W2295887377","https://openalex.org/W2516310909","https://openalex.org/W2516991950","https://openalex.org/W2552239601","https://openalex.org/W2560438049","https://openalex.org/W2573660649","https://openalex.org/W2610815425","https://openalex.org/W2619361752","https://openalex.org/W2773498419","https://openalex.org/W2787607943","https://openalex.org/W2787693967","https://openalex.org/W2883096944","https://openalex.org/W2886370553","https://openalex.org/W2887260263","https://openalex.org/W2889265484","https://openalex.org/W2895434601","https://openalex.org/W2895902021","https://openalex.org/W2896381102","https://openalex.org/W2901591336","https://openalex.org/W2901617277","https://openalex.org/W2915273306","https://openalex.org/W2944069152","https://openalex.org/W2963166958","https://openalex.org/W2963761716","https://openalex.org/W2990714382","https://openalex.org/W3003338281","https://openalex.org/W3003364173","https://openalex.org/W3007853164","https://openalex.org/W3015513175","https://openalex.org/W3029258967","https://openalex.org/W3034366140","https://openalex.org/W3035599013","https://openalex.org/W3042916319","https://openalex.org/W3104405162","https://openalex.org/W3112188842","https://openalex.org/W3115891012","https://openalex.org/W3134692025","https://openalex.org/W3166797128","https://openalex.org/W3182074706","https://openalex.org/W3183580319","https://openalex.org/W4210974288","https://openalex.org/W4230193733","https://openalex.org/W4233491225","https://openalex.org/W4236342691","https://openalex.org/W4293580077","https://openalex.org/W4313402413","https://openalex.org/W4323536841","https://openalex.org/W4323650481","https://openalex.org/W4385877119","https://openalex.org/W4389665836"],"related_works":["https://openalex.org/W2978665606","https://openalex.org/W4287179229","https://openalex.org/W3205513966","https://openalex.org/W3120459843","https://openalex.org/W4366547574","https://openalex.org/W3200191727","https://openalex.org/W189465620","https://openalex.org/W4366818884","https://openalex.org/W2248308732","https://openalex.org/W4392651289"],"abstract_inverted_index":{"As":[0],"social":[1],"robots":[2,15],"see":[3],"increasing":[4],"deployment":[5],"within":[6],"the":[7,11,25,70,80,91,100,108],"general":[8],"public,":[9],"improving":[10],"interaction":[12,27,111],"with":[13,29],"those":[14,38],"is":[16,62],"essential.":[17],"Spoken":[18],"language":[19],"offers":[20],"an":[21],"intuitive":[22],"interface":[23],"for":[24],"human\u2013robot":[26],"(HRI),":[28],"dialogue":[30,83],"management":[31],"(DM)":[32],"being":[33],"a":[34,53],"key":[35],"component":[36],"in":[37,75,96],"interactive":[39],"systems.":[40],"Yet,":[41],"to":[42,57,94,107],"overcome":[43],"current":[44,71,103],"challenges":[45,92,101],"and":[46,50,60,77,90,102,117],"manage":[47],"smooth,":[48],"informative,":[49],"engaging":[51],"interaction,":[52],"more":[54],"structural":[55],"approach":[56],"combining":[58],"HRI":[59,76],"DM":[61,74,95,109],"needed.":[63],"In":[64],"this":[65],"systematic":[66],"review,":[67],"we":[68],"analyze":[69],"use":[72],"of":[73,82],"focus":[78],"on":[79],"type":[81],"manager":[84],"used,":[85],"its":[86],"capabilities,":[87],"evaluation":[88],"methods,":[89],"specific":[93],"HRI.":[97],"We":[98],"identify":[99],"scientific":[104],"frontier":[105],"related":[106],"approach,":[110],"domain,":[112],"robot":[113],"appearance,":[114],"physical":[115],"situatedness,":[116],"multimodality.":[118]},"counts_by_year":[{"year":2026,"cited_by_count":5},{"year":2025,"cited_by_count":14},{"year":2024,"cited_by_count":3}],"updated_date":"2026-05-02T08:42:23.175194","created_date":"2025-10-10T00:00:00"}
