{"id":"https://openalex.org/W4396218607","doi":"https://doi.org/10.1145/3641022","title":"The Impact of Imperfect XAI on Human-AI Decision-Making","display_name":"The Impact of Imperfect XAI on Human-AI Decision-Making","publication_year":2024,"publication_date":"2024-04-17","ids":{"openalex":"https://openalex.org/W4396218607","doi":"https://doi.org/10.1145/3641022"},"language":"en","primary_location":{"id":"doi:10.1145/3641022","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3641022","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3641022","source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3641022","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5070514885","display_name":"Katelyn Morrison","orcid":"https://orcid.org/0000-0002-2644-4422"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Katelyn Morrison","raw_affiliation_strings":["Human-Computer Interaction Institute, Carnegie Mellon University, Pittsburgh, PA, USA"],"raw_orcid":"https://orcid.org/0000-0002-2644-4422","affiliations":[{"raw_affiliation_string":"Human-Computer Interaction Institute, Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5087864940","display_name":"Philipp Spitzer","orcid":"https://orcid.org/0000-0002-9378-0872"},"institutions":[{"id":"https://openalex.org/I102335020","display_name":"Karlsruhe Institute of Technology","ror":"https://ror.org/04t3en479","country_code":"DE","type":"education","lineage":["https://openalex.org/I102335020","https://openalex.org/I1305996414"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Philipp Spitzer","raw_affiliation_strings":["Karlsruhe Service Research Institute, Karlsruhe Institute of Technology, Karlsruhe, Germany"],"raw_orcid":"https://orcid.org/0000-0002-9378-0872","affiliations":[{"raw_affiliation_string":"Karlsruhe Service Research Institute, Karlsruhe Institute of Technology, Karlsruhe, Germany","institution_ids":["https://openalex.org/I102335020"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5000203122","display_name":"Violet Turri","orcid":"https://orcid.org/0009-0002-3081-5617"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Violet Turri","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA, USA"],"raw_orcid":"https://orcid.org/0009-0002-3081-5617","affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5040342935","display_name":"Michelle Feng","orcid":"https://orcid.org/0009-0002-2358-2341"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Michelle Feng","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA, USA"],"raw_orcid":"https://orcid.org/0009-0002-2358-2341","affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5071819311","display_name":"Niklas K\u00fchl","orcid":"https://orcid.org/0000-0001-6750-0876"},"institutions":[{"id":"https://openalex.org/I54009628","display_name":"University of Bayreuth","ror":"https://ror.org/0234wmv40","country_code":"DE","type":"education","lineage":["https://openalex.org/I54009628"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Niklas K\u00fchl","raw_affiliation_strings":["Information Systems and Human-Centric Artificial Inteligence, University of Bayreuth, Bayreuth, Germany"],"raw_orcid":"https://orcid.org/0000-0001-6750-0876","affiliations":[{"raw_affiliation_string":"Information Systems and Human-Centric Artificial Inteligence, University of Bayreuth, Bayreuth, Germany","institution_ids":["https://openalex.org/I54009628"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5053097987","display_name":"Adam Perer","orcid":"https://orcid.org/0000-0002-8369-3847"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Adam Perer","raw_affiliation_strings":["Human-Computer Interaction Institute, Carnegie Mellon University, Pittsburgh, PA, USA"],"raw_orcid":"https://orcid.org/0000-0002-8369-3847","affiliations":[{"raw_affiliation_string":"Human-Computer Interaction Institute, Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5070514885"],"corresponding_institution_ids":["https://openalex.org/I74973139"],"apc_list":null,"apc_paid":null,"fwci":16.6546,"has_fulltext":false,"cited_by_count":51,"citation_normalized_percentile":{"value":0.99335633,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":99,"max":100},"biblio":{"volume":"8","issue":"CSCW1","first_page":"1","last_page":"39"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12026","display_name":"Explainable Artificial Intelligence (XAI)","score":0.9947999715805054,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12026","display_name":"Explainable Artificial Intelligence (XAI)","score":0.9947999715805054,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.9897000193595886,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9830999970436096,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/imperfect","display_name":"Imperfect","score":0.703642725944519},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6047830581665039},{"id":"https://openalex.org/keywords/task","display_name":"Task (project management)","score":0.6026235222816467},{"id":"https://openalex.org/keywords/identification","display_name":"Identification (biology)","score":0.525530993938446},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4576176702976227},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.44473010301589966},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.4354133605957031},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3677038848400116},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.35181522369384766},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.14790472388267517},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.0863676369190216},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.07536235451698303}],"concepts":[{"id":"https://openalex.org/C2780310539","wikidata":"https://www.wikidata.org/wiki/Q12547192","display_name":"Imperfect","level":2,"score":0.703642725944519},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6047830581665039},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.6026235222816467},{"id":"https://openalex.org/C116834253","wikidata":"https://www.wikidata.org/wiki/Q2039217","display_name":"Identification (biology)","level":2,"score":0.525530993938446},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4576176702976227},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.44473010301589966},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.4354133605957031},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3677038848400116},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.35181522369384766},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.14790472388267517},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0863676369190216},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.07536235451698303},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C59822182","wikidata":"https://www.wikidata.org/wiki/Q441","display_name":"Botany","level":1,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3641022","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3641022","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3641022","source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1145/3641022","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3641022","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3641022","source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.699999988079071,"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4396218607.pdf"},"referenced_works_count":69,"referenced_works":["https://openalex.org/W1831066781","https://openalex.org/W1989605596","https://openalex.org/W2002554683","https://openalex.org/W2044936748","https://openalex.org/W2062611217","https://openalex.org/W2068413200","https://openalex.org/W2486569932","https://openalex.org/W2585292421","https://openalex.org/W2779206865","https://openalex.org/W2916797267","https://openalex.org/W2918497321","https://openalex.org/W2941056920","https://openalex.org/W2942444880","https://openalex.org/W2957368017","https://openalex.org/W2963767865","https://openalex.org/W2970837303","https://openalex.org/W2979893369","https://openalex.org/W2982492177","https://openalex.org/W2982636864","https://openalex.org/W2999689051","https://openalex.org/W3009578469","https://openalex.org/W3031290106","https://openalex.org/W3036298167","https://openalex.org/W3042434376","https://openalex.org/W3092479831","https://openalex.org/W3154494492","https://openalex.org/W3155920732","https://openalex.org/W3160909372","https://openalex.org/W3163443091","https://openalex.org/W3172576902","https://openalex.org/W3174785322","https://openalex.org/W3198062477","https://openalex.org/W3203255241","https://openalex.org/W3214869501","https://openalex.org/W3215769159","https://openalex.org/W4205177168","https://openalex.org/W4210742277","https://openalex.org/W4210883322","https://openalex.org/W4213371886","https://openalex.org/W4223995644","https://openalex.org/W4225137238","https://openalex.org/W4280639483","https://openalex.org/W4283771667","https://openalex.org/W4283792060","https://openalex.org/W4285870111","https://openalex.org/W4288086169","https://openalex.org/W4296989907","https://openalex.org/W4306149475","https://openalex.org/W4312887116","https://openalex.org/W4317464833","https://openalex.org/W4320476369","https://openalex.org/W4321393171","https://openalex.org/W4360991389","https://openalex.org/W4362659486","https://openalex.org/W4365998993","https://openalex.org/W4366548814","https://openalex.org/W4366549247","https://openalex.org/W4367672983","https://openalex.org/W4381733662","https://openalex.org/W4381741701","https://openalex.org/W4385570677","https://openalex.org/W4385570935","https://openalex.org/W4386065580","https://openalex.org/W4387344830","https://openalex.org/W4387344906","https://openalex.org/W4389301995","https://openalex.org/W4396833121","https://openalex.org/W6601369466","https://openalex.org/W6636423845"],"related_works":["https://openalex.org/W2374250903","https://openalex.org/W1546413948","https://openalex.org/W2263832889","https://openalex.org/W2243884323","https://openalex.org/W42072456","https://openalex.org/W4243095785","https://openalex.org/W4387894447","https://openalex.org/W2089057551","https://openalex.org/W2487056937","https://openalex.org/W2012179620"],"abstract_inverted_index":{"Explainability":[0],"techniques":[1,48,62],"are":[2,63],"rapidly":[3],"being":[4,88],"developed":[5],"to":[6,101,122],"improve":[7],"human-AI":[8,107,169,181,206],"decision-making":[9,129],"across":[10],"various":[11],"cooperative":[12,198],"work":[13,199],"settings.":[14],"Consequently,":[15],"previous":[16,68],"research":[17],"has":[18],"evaluated":[19],"how":[20,103,124,175],"decision-makers":[21,179],"collaborate":[22],"with":[23,33,58,119],"imperfect":[24,104,156,191],"AI":[25,46,78,93,167],"by":[26],"investigating":[27],"appropriate":[28],"reliance":[29,165],"and":[30,144,158,168,200],"task":[31],"performance":[32],"the":[34,74,83,86,92,153,188,194],"aim":[35],"of":[36,54,76,85,142,148,155,161,190,196,205],"designing":[37],"more":[38],"human-centered":[39,44],"computer-supported":[40,197],"collaborative":[41],"tools.":[42],"Several":[43],"explainable":[45],"(XAI)":[47],"have":[49],"been":[50],"proposed":[51],"in":[52,65,131,193],"hopes":[53],"improving":[55],"decision-makers'":[56],"collaboration":[57,207],"AI;":[59],"however,":[60],"these":[61],"grounded":[64],"findings":[66,151],"from":[67],"studies":[69,81],"that":[70],"primarily":[71],"focus":[72],"on":[73,163,166,187],"impact":[75],"incorrect":[77,89,125],"advice.":[79],"Few":[80],"acknowledge":[82],"possibility":[84],"explanations":[87,126,176],"even":[90],"if":[91],"advice":[94],"is":[95,99],"correct.":[96],"Thus,":[97],"it":[98],"crucial":[100],"understand":[102],"XAI":[105,157,192],"affects":[106],"decision-making.":[108],"In":[109],"this":[110],"work,":[111],"we":[112,184],"contribute":[113],"a":[114,132],"robust,":[115],"mixed-methods":[116],"user":[117],"study":[118],"136":[120],"participants":[121],"evaluate":[123],"influence":[127,154],"humans'":[128,159],"behavior":[130],"bird":[133],"species":[134],"identification":[135],"task,":[136],"taking":[137],"into":[138],"account":[139],"their":[140,164],"level":[141,147,160],"expertise":[143,162],"an":[145],"explanation's":[146],"assertiveness.":[149],"Our":[150],"reveal":[152],"team":[170],"performance.":[171],"We":[172],"also":[173],"discuss":[174],"can":[177],"deceive":[178],"during":[180],"collaboration.":[182],"Hence,":[183],"shed":[185],"light":[186],"impacts":[189],"field":[195],"provide":[201],"guidelines":[202],"for":[203],"designers":[204],"systems.":[208]},"counts_by_year":[{"year":2026,"cited_by_count":15},{"year":2025,"cited_by_count":28},{"year":2024,"cited_by_count":8}],"updated_date":"2026-05-05T08:41:31.759640","created_date":"2025-10-10T00:00:00"}
