{"id":"https://openalex.org/W4394692535","doi":"https://doi.org/10.1145/3640009","title":"Qualitative Research of Robot-Helping Behaviors in a Field Trial","display_name":"Qualitative Research of Robot-Helping Behaviors in a Field Trial","publication_year":2024,"publication_date":"2024-04-10","ids":{"openalex":"https://openalex.org/W4394692535","doi":"https://doi.org/10.1145/3640009"},"language":"en","primary_location":{"id":"doi:10.1145/3640009","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3640009","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3640009","source":{"id":"https://openalex.org/S4210193251","display_name":"ACM Transactions on Human-Robot Interaction","issn_l":"2573-9522","issn":["2573-9522"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Human-Robot Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3640009","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5079295108","display_name":"Sachie Yamada","orcid":"https://orcid.org/0000-0002-7812-6493"},"institutions":[{"id":"https://openalex.org/I1314466530","display_name":"Tokai University","ror":"https://ror.org/01p7qe739","country_code":"JP","type":"education","lineage":["https://openalex.org/I1314466530"]},{"id":"https://openalex.org/I4210104143","display_name":"Advanced Telecommunications Research Institute International","ror":"https://ror.org/01pe1d703","country_code":"JP","type":"facility","lineage":["https://openalex.org/I4210104143"]}],"countries":["JP"],"is_corresponding":true,"raw_author_name":"Sachie Yamada","raw_affiliation_strings":["Tokai University, Hiratsuka, Japan","Tokai University, Japan, Kyoto University, Japan, Advanced Telecommunications Research Institute International, Hiratsuka, Japan"],"raw_orcid":"https://orcid.org/0000-0002-7812-6493","affiliations":[{"raw_affiliation_string":"Tokai University, Hiratsuka, Japan","institution_ids":["https://openalex.org/I1314466530"]},{"raw_affiliation_string":"Tokai University, Japan, Kyoto University, Japan, Advanced Telecommunications Research Institute International, Hiratsuka, Japan","institution_ids":["https://openalex.org/I4210104143","https://openalex.org/I1314466530"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5028939608","display_name":"Takayuki Kanda","orcid":"https://orcid.org/0000-0002-9546-5825"},"institutions":[{"id":"https://openalex.org/I22299242","display_name":"Kyoto University","ror":"https://ror.org/02kpeqv85","country_code":"JP","type":"education","lineage":["https://openalex.org/I22299242"]},{"id":"https://openalex.org/I4210104143","display_name":"Advanced Telecommunications Research Institute International","ror":"https://ror.org/01pe1d703","country_code":"JP","type":"facility","lineage":["https://openalex.org/I4210104143"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Takayuki Kanda","raw_affiliation_strings":["Kyoto University, Kyoto, Japan","Kyoto University, Japan, Advanced Telecommunications Research Institute International, Kyoto, Japan"],"raw_orcid":"https://orcid.org/0000-0002-9546-5825","affiliations":[{"raw_affiliation_string":"Kyoto University, Kyoto, Japan","institution_ids":["https://openalex.org/I22299242"]},{"raw_affiliation_string":"Kyoto University, Japan, Advanced Telecommunications Research Institute International, Kyoto, Japan","institution_ids":["https://openalex.org/I4210104143","https://openalex.org/I22299242"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5089908903","display_name":"Kanako Tomita","orcid":"https://orcid.org/0000-0003-0450-9472"},"institutions":[{"id":"https://openalex.org/I4210104143","display_name":"Advanced Telecommunications Research Institute International","ror":"https://ror.org/01pe1d703","country_code":"JP","type":"facility","lineage":["https://openalex.org/I4210104143"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Kanako Tomita","raw_affiliation_strings":["Advanced Telecommunications Research Institute International, Soraku-gun, Japan"],"raw_orcid":"https://orcid.org/0000-0003-0450-9472","affiliations":[{"raw_affiliation_string":"Advanced Telecommunications Research Institute International, Soraku-gun, Japan","institution_ids":["https://openalex.org/I4210104143"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5079295108"],"corresponding_institution_ids":["https://openalex.org/I1314466530","https://openalex.org/I4210104143"],"apc_list":null,"apc_paid":null,"fwci":1.8326,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":{"value":0.83978156,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":95,"max":98},"biblio":{"volume":"13","issue":"2","first_page":"1","last_page":"19"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9939000010490417,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9939000010490417,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9812999963760376,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9757000207901001,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.5774481296539307},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.5267873406410217},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5067322850227356},{"id":"https://openalex.org/keywords/field-trial","display_name":"Field trial","score":0.4969680607318878},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.48572951555252075},{"id":"https://openalex.org/keywords/field-research","display_name":"Field research","score":0.4840966463088989},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.41022342443466187},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.4039890766143799},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.32704484462738037},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.2515019178390503},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.21933084726333618},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.08984342217445374},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.08937552571296692},{"id":"https://openalex.org/keywords/biology","display_name":"Biology","score":0.08128762245178223}],"concepts":[{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.5774481296539307},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.5267873406410217},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5067322850227356},{"id":"https://openalex.org/C2779565104","wikidata":"https://www.wikidata.org/wiki/Q5447138","display_name":"Field trial","level":2,"score":0.4969680607318878},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.48572951555252075},{"id":"https://openalex.org/C129454956","wikidata":"https://www.wikidata.org/wiki/Q1402508","display_name":"Field research","level":2,"score":0.4840966463088989},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.41022342443466187},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.4039890766143799},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.32704484462738037},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.2515019178390503},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.21933084726333618},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.08984342217445374},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.08937552571296692},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.08128762245178223},{"id":"https://openalex.org/C6557445","wikidata":"https://www.wikidata.org/wiki/Q173113","display_name":"Agronomy","level":1,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3640009","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3640009","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3640009","source":{"id":"https://openalex.org/S4210193251","display_name":"ACM Transactions on Human-Robot Interaction","issn_l":"2573-9522","issn":["2573-9522"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Human-Robot Interaction","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1145/3640009","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3640009","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3640009","source":{"id":"https://openalex.org/S4210193251","display_name":"ACM Transactions on Human-Robot Interaction","issn_l":"2573-9522","issn":["2573-9522"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Human-Robot Interaction","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.4099999964237213,"display_name":"Decent work and economic growth"}],"awards":[{"id":"https://openalex.org/G3056003011","display_name":null,"funder_award_id":"JPMJMS2011","funder_id":"https://openalex.org/F4320338247","funder_display_name":"Moonshot Research and Development Program"},{"id":"https://openalex.org/G3556329452","display_name":null,"funder_award_id":"JPMJMS2011","funder_id":"https://openalex.org/F4320338075","funder_display_name":"Core Research for Evolutional Science and Technology"},{"id":"https://openalex.org/G4856221746","display_name":null,"funder_award_id":"JPMJCR17A2","funder_id":"https://openalex.org/F4320338075","funder_display_name":"Core Research for Evolutional Science and Technology"}],"funders":[{"id":"https://openalex.org/F4320338075","display_name":"Core Research for Evolutional Science and Technology","ror":"https://ror.org/00097mb19"},{"id":"https://openalex.org/F4320338247","display_name":"Moonshot Research and Development Program","ror":null}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4394692535.pdf","grobid_xml":"https://content.openalex.org/works/W4394692535.grobid-xml"},"referenced_works_count":38,"referenced_works":["https://openalex.org/W66573504","https://openalex.org/W564383614","https://openalex.org/W1168264388","https://openalex.org/W1483291818","https://openalex.org/W1679365809","https://openalex.org/W1853322427","https://openalex.org/W1978124457","https://openalex.org/W1978829421","https://openalex.org/W1979628236","https://openalex.org/W1981837851","https://openalex.org/W1988938182","https://openalex.org/W1999333486","https://openalex.org/W2001343909","https://openalex.org/W2013969722","https://openalex.org/W2032719376","https://openalex.org/W2049509024","https://openalex.org/W2126677383","https://openalex.org/W2138014588","https://openalex.org/W2147565768","https://openalex.org/W2171602877","https://openalex.org/W2198081810","https://openalex.org/W2222193798","https://openalex.org/W2236505089","https://openalex.org/W2336383811","https://openalex.org/W2405357702","https://openalex.org/W2500183562","https://openalex.org/W2528966686","https://openalex.org/W2552988712","https://openalex.org/W2593247557","https://openalex.org/W2595857079","https://openalex.org/W2792339192","https://openalex.org/W2793727073","https://openalex.org/W2975828981","https://openalex.org/W3009898121","https://openalex.org/W3040142604","https://openalex.org/W4246895232","https://openalex.org/W4301141993","https://openalex.org/W6680138499"],"related_works":["https://openalex.org/W360662306","https://openalex.org/W8302103","https://openalex.org/W3171631314","https://openalex.org/W2674584172","https://openalex.org/W4288076938","https://openalex.org/W2967743314","https://openalex.org/W1990892711","https://openalex.org/W2606825221","https://openalex.org/W2184085865","https://openalex.org/W2064245428"],"abstract_inverted_index":{"During":[0],"the":[1,65,71,76,79,82,94,104,110,122,149,154,157,166,175,178],"previous":[2,35],"field":[3],"study":[4,186],"with":[5,11,70,116,131,159],"a":[6,16,21,49,52],"robot":[7,23,50,72,105,176],"and":[8,54,87,138,156],"its":[9,34,136],"interaction":[10,63,83,112,167,189],"mall":[12],"visitors,":[13],"we":[14,44,99],"observed":[15],"surprising":[17],"event":[18],"during":[19],"which":[20],"leaflet-distributing":[22],"was":[24,28,91,106,168],"abused,":[25],"although":[26],"it":[27,74,90,160],"subsequently":[29],"helped":[30,142],"by":[31],"one":[32],"of":[33,41,81,146,172,184],"abusers.":[36],"After":[37],"analyzing":[38],"72.25":[39],"hours":[40],"video":[42],"data,":[43],"identified":[45,109],"47":[46],"cases":[47,102],"where":[48,103],"dropped":[51,75,177],"leaflet":[53,179],"classified":[55],"them":[56],"according":[57],"to":[58,121,151,162],"following":[59,111],"three":[60],"criteria:":[61],"1)":[62],"between":[64],"potential":[66],"helper":[67],"or":[68,85,128],"others":[69,147,173],"before":[73],"leaflet,":[77],"2)":[78],"nature":[80],"(abused":[84],"not),":[86],"3)":[88],"whether":[89,124,133,140,165],"helped.":[92,107],"Using":[93],"Trajectory":[95],"Equifinality":[96],"Model":[97],"(TEM),":[98],"analyzed":[100],"19":[101],"We":[108],"process":[113],"that":[114,194],"started":[115],"individuals":[117],"who":[118],"paid":[119],"attention":[120],"robot,":[123,155],"they":[125,134,141],"had":[126],"abusive":[127],"non-abusive":[129],"interactions":[130,158],"it,":[132],"noticed":[135],"failure,":[137],"finally":[139],"it.":[143],"The":[144,170,182],"presence":[145],"encouraged":[148,180],"person":[150],"focus":[152],"on":[153],"led":[161],"helping,":[163],"regardless":[164],"abusive.":[169],"absence":[171],"when":[174],"helping.":[181],"findings":[183],"this":[185],"will":[187],"motivate":[188],"designs":[190],"for":[191],"social":[192],"robots":[193],"can":[195],"leverage":[196],"human":[197],"help.":[198]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2}],"updated_date":"2026-04-24T08:23:43.765630","created_date":"2025-10-10T00:00:00"}
