{"id":"https://openalex.org/W4392255251","doi":"https://doi.org/10.1145/3638209.3638214","title":"Sentiment Analysis using a Long Short-Term Memory Recurrent Neural Network on Filipino Tweets: A Case Study for Bank A","display_name":"Sentiment Analysis using a Long Short-Term Memory Recurrent Neural Network on Filipino Tweets: A Case Study for Bank A","publication_year":2023,"publication_date":"2023-11-25","ids":{"openalex":"https://openalex.org/W4392255251","doi":"https://doi.org/10.1145/3638209.3638214"},"language":"en","primary_location":{"id":"doi:10.1145/3638209.3638214","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3638209.3638214","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2023 6th International Conference on Computational Intelligence and Intelligent Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5094025244","display_name":"Julio Jeremy Escudero Macrohon","orcid":"https://orcid.org/0009-0005-9826-2205"},"institutions":[{"id":"https://openalex.org/I137967721","display_name":"Map\u00faa University","ror":"https://ror.org/040rd2b57","country_code":"PH","type":"facility","lineage":["https://openalex.org/I137967721"]},{"id":"https://openalex.org/I98298690","display_name":"I-Shou University","ror":"https://ror.org/04d7e4m76","country_code":"TW","type":"education","lineage":["https://openalex.org/I98298690"]}],"countries":["PH","TW"],"is_corresponding":true,"raw_author_name":"Julio Jeremy Escudero Macrohon","raw_affiliation_strings":["Department of Information Engineering, I-Shou University, Taiwan","School of Information Technology, Mapua University, Philippines"],"affiliations":[{"raw_affiliation_string":"Department of Information Engineering, I-Shou University, Taiwan","institution_ids":["https://openalex.org/I98298690"]},{"raw_affiliation_string":"School of Information Technology, Mapua University, Philippines","institution_ids":["https://openalex.org/I137967721"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5080139994","display_name":"Joel C. De Goma","orcid":"https://orcid.org/0000-0001-5007-4030"},"institutions":[{"id":"https://openalex.org/I137967721","display_name":"Map\u00faa University","ror":"https://ror.org/040rd2b57","country_code":"PH","type":"facility","lineage":["https://openalex.org/I137967721"]}],"countries":["PH"],"is_corresponding":false,"raw_author_name":"Joel C De Goma","raw_affiliation_strings":["School of Information Technology, Mapua University, Philippines"],"affiliations":[{"raw_affiliation_string":"School of Information Technology, Mapua University, Philippines","institution_ids":["https://openalex.org/I137967721"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5053709346","display_name":"Julio Jerison E. Macrohon","orcid":"https://orcid.org/0000-0003-2738-4932"},"institutions":[{"id":"https://openalex.org/I137967721","display_name":"Map\u00faa University","ror":"https://ror.org/040rd2b57","country_code":"PH","type":"facility","lineage":["https://openalex.org/I137967721"]},{"id":"https://openalex.org/I98298690","display_name":"I-Shou University","ror":"https://ror.org/04d7e4m76","country_code":"TW","type":"education","lineage":["https://openalex.org/I98298690"]}],"countries":["PH","TW"],"is_corresponding":false,"raw_author_name":"Julio Jerison Escudero Macrohon","raw_affiliation_strings":["Department of Information Engineering, I-Shou University, Taiwan","School of Information Technology, Mapua University, Philippines"],"affiliations":[{"raw_affiliation_string":"Department of Information Engineering, I-Shou University, Taiwan","institution_ids":["https://openalex.org/I98298690"]},{"raw_affiliation_string":"School of Information Technology, Mapua University, Philippines","institution_ids":["https://openalex.org/I137967721"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5094025244"],"corresponding_institution_ids":["https://openalex.org/I137967721","https://openalex.org/I98298690"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.20682027,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"26","last_page":"31"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11550","display_name":"Text and Document Classification Technologies","score":0.972100019454956,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11326","display_name":"Stock Market Forecasting Methods","score":0.9642999768257141,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/leverage","display_name":"Leverage (statistics)","score":0.8051067590713501},{"id":"https://openalex.org/keywords/sentiment-analysis","display_name":"Sentiment analysis","score":0.6847885847091675},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6576861143112183},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.63704514503479},{"id":"https://openalex.org/keywords/big-data","display_name":"Big data","score":0.6224880218505859},{"id":"https://openalex.org/keywords/recurrent-neural-network","display_name":"Recurrent neural network","score":0.5922845602035522},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.5826981067657471},{"id":"https://openalex.org/keywords/term","display_name":"Term (time)","score":0.4851311147212982},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.48111671209335327},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.44049182534217834},{"id":"https://openalex.org/keywords/artificial-neural-network","display_name":"Artificial neural network","score":0.4390977919101715},{"id":"https://openalex.org/keywords/social-network","display_name":"Social network (sociolinguistics)","score":0.42697155475616455},{"id":"https://openalex.org/keywords/data-modeling","display_name":"Data modeling","score":0.41139212250709534},{"id":"https://openalex.org/keywords/machine-learning","display_name":"Machine learning","score":0.32546883821487427},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.26654893159866333},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.2003398835659027},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.10629203915596008}],"concepts":[{"id":"https://openalex.org/C153083717","wikidata":"https://www.wikidata.org/wiki/Q6535263","display_name":"Leverage (statistics)","level":2,"score":0.8051067590713501},{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.6847885847091675},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6576861143112183},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.63704514503479},{"id":"https://openalex.org/C75684735","wikidata":"https://www.wikidata.org/wiki/Q858810","display_name":"Big data","level":2,"score":0.6224880218505859},{"id":"https://openalex.org/C147168706","wikidata":"https://www.wikidata.org/wiki/Q1457734","display_name":"Recurrent neural network","level":3,"score":0.5922845602035522},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.5826981067657471},{"id":"https://openalex.org/C61797465","wikidata":"https://www.wikidata.org/wiki/Q1188986","display_name":"Term (time)","level":2,"score":0.4851311147212982},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.48111671209335327},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.44049182534217834},{"id":"https://openalex.org/C50644808","wikidata":"https://www.wikidata.org/wiki/Q192776","display_name":"Artificial neural network","level":2,"score":0.4390977919101715},{"id":"https://openalex.org/C4727928","wikidata":"https://www.wikidata.org/wiki/Q17164759","display_name":"Social network (sociolinguistics)","level":3,"score":0.42697155475616455},{"id":"https://openalex.org/C67186912","wikidata":"https://www.wikidata.org/wiki/Q367664","display_name":"Data modeling","level":2,"score":0.41139212250709534},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.32546883821487427},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.26654893159866333},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.2003398835659027},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.10629203915596008},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3638209.3638214","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3638209.3638214","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2023 6th International Conference on Computational Intelligence and Intelligent Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":13,"referenced_works":["https://openalex.org/W592963477","https://openalex.org/W1984892353","https://openalex.org/W2064675550","https://openalex.org/W2158866759","https://openalex.org/W2765982206","https://openalex.org/W2910645120","https://openalex.org/W3019399664","https://openalex.org/W3080601402","https://openalex.org/W3161138530","https://openalex.org/W4205184193","https://openalex.org/W4226128467","https://openalex.org/W4234859784","https://openalex.org/W4367153829"],"related_works":["https://openalex.org/W4390608645","https://openalex.org/W4247566972","https://openalex.org/W4394895745","https://openalex.org/W2960264696","https://openalex.org/W3090563135","https://openalex.org/W2497432351","https://openalex.org/W4225394202","https://openalex.org/W4206777497","https://openalex.org/W2548633793","https://openalex.org/W3013279174"],"abstract_inverted_index":{"Social":[0],"media":[1],"has":[2],"emerged":[3],"as":[4,125],"a":[5,12,83,99,131],"significant":[6],"source":[7],"of":[8,15,22,72,102,161],"big":[9],"data,":[10],"offering":[11],"vast":[13],"amount":[14],"social":[16],"data":[17,24,37,47,50,129],"and":[18,27,36,44,76,111,122,127,150,156],"evidence.":[19],"However,":[20],"much":[21],"this":[23,46],"remains":[25],"untapped":[26],"underutilized.":[28],"Nowadays,":[29],"various":[30],"organizations,":[31],"including":[32],"corporations,":[33],"government":[34],"agencies,":[35],"enthusiasts,":[38],"are":[39],"actively":[40],"seeking":[41],"to":[42,48,97,144],"extract":[43],"leverage":[45],"create":[49],"models":[51],"that":[52],"drive":[53],"actionable":[54],"insights,":[55],"helping":[56],"them":[57,124],"achieve":[58],"their":[59],"goals.":[60],"This":[61,140],"study":[62],"focuses":[63],"on":[64],"examining":[65],"customer":[66],"sentiments":[67,121],"towards":[68,106],"Bank":[69],"A,":[70],"one":[71],"the":[73,80,103,107,120],"largest":[74],"banking":[75],"financial":[77],"institutions":[78],"in":[79,147],"Philippines":[81],"with":[82],"history":[84],"spanning":[85],"over":[86],"50":[87],"years.":[88],"By":[89],"employing":[90],"natural":[91],"language":[92],"processing":[93],"techniques,":[94],"we":[95,118],"aimed":[96],"gain":[98],"comprehensive":[100],"understanding":[101],"general":[104],"sentiment":[105],"bank's":[108],"products,":[109],"services,":[110],"overall":[112],"brand":[113],"satisfaction.":[114],"To":[115],"accomplish":[116],"this,":[117],"annotated":[119],"utilized":[123],"training":[126],"testing":[128],"for":[130],"Long":[132],"Short-Term":[133],"Memory":[134],"(LSTM)":[135],"Recurrent":[136],"Neural":[137],"Network":[138],"(RNN).":[139],"model":[141],"was":[142],"designed":[143],"classify":[145],"tweets":[146],"both":[148],"English":[149],"Filipino":[151],"languages":[152],"into":[153],"two":[154],"polarities":[155],"demonstrated":[157],"an":[158],"accuracy":[159],"rate":[160],"88.50%.":[162]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
