{"id":"https://openalex.org/W4391828219","doi":"https://doi.org/10.1145/3635059.3635092","title":"Towards exploiting BPMN and DMN in public service modeling","display_name":"Towards exploiting BPMN and DMN in public service modeling","publication_year":2023,"publication_date":"2023-11-24","ids":{"openalex":"https://openalex.org/W4391828219","doi":"https://doi.org/10.1145/3635059.3635092"},"language":"en","primary_location":{"id":"doi:10.1145/3635059.3635092","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3635059.3635092","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3635059.3635092","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 27th Pan-Hellenic Conference on Progress in Computing and Informatics","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3635059.3635092","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5087320721","display_name":"Theocharis Tavantzis","orcid":"https://orcid.org/0000-0001-5588-2854"},"institutions":[{"id":"https://openalex.org/I192756129","display_name":"University of Macedonia","ror":"https://ror.org/05fg6gr82","country_code":"GR","type":"education","lineage":["https://openalex.org/I192756129"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Theocharis Tavantzis","raw_affiliation_strings":["Applied Informatics, University of Macedonia, Greece"],"raw_orcid":"https://orcid.org/0000-0001-5588-2854","affiliations":[{"raw_affiliation_string":"Applied Informatics, University of Macedonia, Greece","institution_ids":["https://openalex.org/I192756129"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5076365303","display_name":"Rafail Promikyridis","orcid":"https://orcid.org/0000-0002-5552-2629"},"institutions":[{"id":"https://openalex.org/I192756129","display_name":"University of Macedonia","ror":"https://ror.org/05fg6gr82","country_code":"GR","type":"education","lineage":["https://openalex.org/I192756129"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Rafail Promikyridis","raw_affiliation_strings":["Applied Informatics, University of Macedonia, Greece"],"raw_orcid":"https://orcid.org/0000-0002-5552-2629","affiliations":[{"raw_affiliation_string":"Applied Informatics, University of Macedonia, Greece","institution_ids":["https://openalex.org/I192756129"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5055442008","display_name":"Efthimios Tambouris","orcid":"https://orcid.org/0000-0001-8036-9788"},"institutions":[{"id":"https://openalex.org/I192756129","display_name":"University of Macedonia","ror":"https://ror.org/05fg6gr82","country_code":"GR","type":"education","lineage":["https://openalex.org/I192756129"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Efthimios Tambouris","raw_affiliation_strings":["Applied Informatics, University of Macedonia, Greece"],"raw_orcid":"https://orcid.org/0000-0001-8036-9788","affiliations":[{"raw_affiliation_string":"Applied Informatics, University of Macedonia, Greece","institution_ids":["https://openalex.org/I192756129"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I192756129"],"apc_list":null,"apc_paid":null,"fwci":1.6048,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":{"value":0.85920065,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"211","last_page":"216"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9987999796867371,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9987999796867371,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9726999998092651,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9559999704360962,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-process-model-and-notation","display_name":"Business Process Model and Notation","score":0.9378546476364136},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6861870884895325},{"id":"https://openalex.org/keywords/notation","display_name":"Notation","score":0.6818337440490723},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.56731116771698},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.4991738796234131},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.49732092022895813},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.47855907678604126},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.47702881693840027},{"id":"https://openalex.org/keywords/process-modeling","display_name":"Process modeling","score":0.47345656156539917},{"id":"https://openalex.org/keywords/business-process-modeling","display_name":"Business process modeling","score":0.45580199360847473},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.42466339468955994},{"id":"https://openalex.org/keywords/systems-engineering","display_name":"Systems engineering","score":0.3881796598434448},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.18182829022407532},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.16371798515319824},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.14942139387130737},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.10153687000274658},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.07502636313438416}],"concepts":[{"id":"https://openalex.org/C179299601","wikidata":"https://www.wikidata.org/wiki/Q1017605","display_name":"Business Process Model and Notation","level":5,"score":0.9378546476364136},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6861870884895325},{"id":"https://openalex.org/C45357846","wikidata":"https://www.wikidata.org/wiki/Q2001982","display_name":"Notation","level":2,"score":0.6818337440490723},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.56731116771698},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.4991738796234131},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.49732092022895813},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.47855907678604126},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.47702881693840027},{"id":"https://openalex.org/C76956256","wikidata":"https://www.wikidata.org/wiki/Q27610560","display_name":"Process modeling","level":3,"score":0.47345656156539917},{"id":"https://openalex.org/C207505557","wikidata":"https://www.wikidata.org/wiki/Q4374012","display_name":"Business process modeling","level":4,"score":0.45580199360847473},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.42466339468955994},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.3881796598434448},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.18182829022407532},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.16371798515319824},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.14942139387130737},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.10153687000274658},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.07502636313438416},{"id":"https://openalex.org/C94375191","wikidata":"https://www.wikidata.org/wiki/Q11205","display_name":"Arithmetic","level":1,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3635059.3635092","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3635059.3635092","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3635059.3635092","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 27th Pan-Hellenic Conference on Progress in Computing and Informatics","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3635059.3635092","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3635059.3635092","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3635059.3635092","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 27th Pan-Hellenic Conference on Progress in Computing and Informatics","raw_type":"proceedings-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/17","score":0.4399999976158142,"display_name":"Partnerships for the goals"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320318294","display_name":"University of Macedonia","ror":"https://ror.org/05fg6gr82"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4391828219.pdf","grobid_xml":"https://content.openalex.org/works/W4391828219.grobid-xml"},"referenced_works_count":21,"referenced_works":["https://openalex.org/W644507273","https://openalex.org/W2106345431","https://openalex.org/W2124861400","https://openalex.org/W2156098321","https://openalex.org/W2294394684","https://openalex.org/W2613995098","https://openalex.org/W2748765851","https://openalex.org/W2774250009","https://openalex.org/W2782802021","https://openalex.org/W2907976560","https://openalex.org/W2969621304","https://openalex.org/W2995110083","https://openalex.org/W3109584253","https://openalex.org/W3151685851","https://openalex.org/W3198695459","https://openalex.org/W4206580311","https://openalex.org/W4206974322","https://openalex.org/W4212860634","https://openalex.org/W4295788327","https://openalex.org/W4309356373","https://openalex.org/W4366152709"],"related_works":["https://openalex.org/W1778671501","https://openalex.org/W2403967028","https://openalex.org/W3142251153","https://openalex.org/W2908501282","https://openalex.org/W2787262806","https://openalex.org/W2293459815","https://openalex.org/W1490765632","https://openalex.org/W1914999433","https://openalex.org/W2766415476","https://openalex.org/W4312803163"],"abstract_inverted_index":{"Modeling":[0],"of":[1,11,27,39,48,72,89,100,104,114,128,161,172,192],"Public":[2],"Services":[3],"(PSs)":[4],"is":[5,65,107,147,155,174,180,196],"used":[6],"by":[7],"a":[8,73,126,144,178,190],"large":[9],"number":[10],"public":[12],"authorities":[13],"worldwide":[14],"to":[15,67,78,110,120,124,137,150,163],"improve":[16],"their":[17],"quality.":[18],"The":[19,102],"resulting":[20],"diagrams":[21],"are":[22],"useful":[23],"in":[24,36,82,97],"the":[25,37,46,69,83,87,98,112,151,159,170],"case":[26,38,99],"simple":[28],"PSs":[29],"however":[30],"they":[31],"can":[32],"become":[33],"very":[34],"complex":[35,40,121,139,165],"PSs.":[41,101,122,140],"To":[42],"address":[43],"process":[44,74],"complexity,":[45],"integration":[47,88,113],"Business":[49],"Process":[50],"Model":[51,57],"and":[52,55,58,75,91,116,130,135,182,188,194],"Notation":[53,59],"(BPMN)":[54],"Decision":[56],"(DMN)":[60],"has":[61,76,93],"been":[62,95],"proposed.":[63,197],"DMN":[64,92,117,136,173],"applied":[66,119],"model":[68,138,164],"decision":[70],"logic":[71],"proven":[77],"provide":[79],"promising":[80],"results":[81],"private":[84],"sector.":[85],"However,":[86],"BPMN":[90,115,134,162],"not":[94],"studied":[96],"aim":[103],"this":[105,142],"paper":[106],"twofold.":[108],"First,":[109],"investigate":[111],"when":[118],"Second,":[123],"identify":[125],"set":[127,191],"steps":[129,193],"principles":[131,195],"for":[132],"integrating":[133],"For":[141],"purpose,":[143],"literature":[145],"review":[146],"conducted":[148],"leading":[149],"result":[152],"that":[153],"there":[154],"limited":[156],"research":[157,168],"on":[158,169,185],"use":[160,171],"PS":[166,179],"while":[167],"missing.":[175],"In":[176],"addition,":[177],"selected":[181,186],"modeled":[183],"based":[184],"criteria":[187],"finally,":[189]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2}],"updated_date":"2026-07-31T08:31:51.225901","created_date":"2025-10-10T00:00:00"}