{"id":"https://openalex.org/W4390548239","doi":"https://doi.org/10.1145/3632410.3632435","title":"Towards Business Process Observability","display_name":"Towards Business Process Observability","publication_year":2024,"publication_date":"2024-01-03","ids":{"openalex":"https://openalex.org/W4390548239","doi":"https://doi.org/10.1145/3632410.3632435"},"language":"en","primary_location":{"id":"doi:10.1145/3632410.3632435","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3632410.3632435","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3632410.3632435","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 7th Joint International Conference on Data Science & Management of Data (11th ACM IKDD CODS and 29th COMAD)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3632410.3632435","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5059467864","display_name":"Avirup Saha","orcid":"https://orcid.org/0000-0002-5014-3582"},"institutions":[{"id":"https://openalex.org/I4210103279","display_name":"IBM Research - India","ror":"https://ror.org/014wt7r80","country_code":"IN","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210103279","https://openalex.org/I4210114115"]}],"countries":["IN"],"is_corresponding":true,"raw_author_name":"Avirup Saha","raw_affiliation_strings":["IBM Research, India"],"raw_orcid":"https://orcid.org/0000-0002-5014-3582","affiliations":[{"raw_affiliation_string":"IBM Research, India","institution_ids":["https://openalex.org/I4210103279"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101668162","display_name":"Prerna Agarwal","orcid":"https://orcid.org/0000-0003-4439-0082"},"institutions":[{"id":"https://openalex.org/I4210103279","display_name":"IBM Research - India","ror":"https://ror.org/014wt7r80","country_code":"IN","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210103279","https://openalex.org/I4210114115"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Prerna Agarwal","raw_affiliation_strings":["IBM Research, India"],"raw_orcid":"https://orcid.org/0000-0003-4439-0082","affiliations":[{"raw_affiliation_string":"IBM Research, India","institution_ids":["https://openalex.org/I4210103279"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101653739","display_name":"Sambit Ghosh","orcid":"https://orcid.org/0009-0003-9621-5929"},"institutions":[{"id":"https://openalex.org/I4210103279","display_name":"IBM Research - India","ror":"https://ror.org/014wt7r80","country_code":"IN","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210103279","https://openalex.org/I4210114115"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Sambit Ghosh","raw_affiliation_strings":["IBM Research, India"],"raw_orcid":"https://orcid.org/0009-0003-9621-5929","affiliations":[{"raw_affiliation_string":"IBM Research, India","institution_ids":["https://openalex.org/I4210103279"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5016332676","display_name":"Neelamadhav Gantayat","orcid":"https://orcid.org/0009-0003-1362-9887"},"institutions":[{"id":"https://openalex.org/I4210103279","display_name":"IBM Research - India","ror":"https://ror.org/014wt7r80","country_code":"IN","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210103279","https://openalex.org/I4210114115"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Neelamadhav Gantayat","raw_affiliation_strings":["IBM Research, India"],"raw_orcid":"https://orcid.org/0009-0003-1362-9887","affiliations":[{"raw_affiliation_string":"IBM Research, India","institution_ids":["https://openalex.org/I4210103279"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5006713274","display_name":"Renuka Sindhgatta","orcid":"https://orcid.org/0000-0001-7533-533X"},"institutions":[{"id":"https://openalex.org/I4210103279","display_name":"IBM Research - India","ror":"https://ror.org/014wt7r80","country_code":"IN","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210103279","https://openalex.org/I4210114115"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Renuka Sindhgatta","raw_affiliation_strings":["IBM Research, India"],"raw_orcid":"https://orcid.org/0000-0001-7533-533X","affiliations":[{"raw_affiliation_string":"IBM Research, India","institution_ids":["https://openalex.org/I4210103279"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5059467864"],"corresponding_institution_ids":["https://openalex.org/I4210103279"],"apc_list":null,"apc_paid":null,"fwci":1.5181,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":{"value":0.84635488,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"257","last_page":"265"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9757000207901001,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/observability","display_name":"Observability","score":0.9100167751312256},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6179091930389404},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.5067453980445862},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.48591580986976624},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4276726245880127},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3184445798397064},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.265788197517395},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.12314650416374207},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.10474690794944763},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.08935487270355225},{"id":"https://openalex.org/keywords/applied-mathematics","display_name":"Applied mathematics","score":0.06185218691825867}],"concepts":[{"id":"https://openalex.org/C36299963","wikidata":"https://www.wikidata.org/wiki/Q1369844","display_name":"Observability","level":2,"score":0.9100167751312256},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6179091930389404},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5067453980445862},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.48591580986976624},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4276726245880127},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3184445798397064},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.265788197517395},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.12314650416374207},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.10474690794944763},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.08935487270355225},{"id":"https://openalex.org/C28826006","wikidata":"https://www.wikidata.org/wiki/Q33521","display_name":"Applied mathematics","level":1,"score":0.06185218691825867}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3632410.3632435","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3632410.3632435","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3632410.3632435","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 7th Joint International Conference on Data Science & Management of Data (11th ACM IKDD CODS and 29th COMAD)","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3632410.3632435","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3632410.3632435","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3632410.3632435","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 7th Joint International Conference on Data Science & Management of Data (11th ACM IKDD CODS and 29th COMAD)","raw_type":"proceedings-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.550000011920929}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4390548239.pdf","grobid_xml":"https://content.openalex.org/works/W4390548239.grobid-xml"},"referenced_works_count":12,"referenced_works":["https://openalex.org/W1843425376","https://openalex.org/W2508715970","https://openalex.org/W2964066696","https://openalex.org/W2969940319","https://openalex.org/W3042804714","https://openalex.org/W3080253043","https://openalex.org/W3133048381","https://openalex.org/W3133777397","https://openalex.org/W3137837084","https://openalex.org/W4245169559","https://openalex.org/W4320473133","https://openalex.org/W4400996716"],"related_works":["https://openalex.org/W4281737987","https://openalex.org/W4386449603","https://openalex.org/W3124412501","https://openalex.org/W2048235121","https://openalex.org/W2126468365","https://openalex.org/W1968302844","https://openalex.org/W1993322810","https://openalex.org/W2988265340","https://openalex.org/W11984974","https://openalex.org/W2766324704"],"abstract_inverted_index":{"The":[0,143,178],"recent":[1],"move":[2],"towards":[3],"migrating":[4],"business":[5,19,52,78,120,141,156,174,195,208],"processes":[6,20,157],"in":[7,159],"the":[8,28,43,72,86,102,112,117,124,137,146,207],"cloud":[9,48],"often":[10],"requires":[11],"organisations":[12],"to":[13,74,84,107,127,131,134,150,172,188],"have":[14],"some":[15],"parts":[16,41],"of":[17,42,63,93,101,119,139,145,155],"their":[18],"execute":[21],"on":[22,27,56,111],"cloud-native":[23],"systems":[24],"and":[25,66,76,99,169,197,202,210],"others":[26],"organizations\u2019":[29],"own":[30],"infrastructure.":[31],"In":[32],"many":[33],"scenarios,":[34],"there":[35],"could":[36],"be":[37],"multi-cloud":[38],"configurations":[39],"with":[40,60],"process":[44,53,79,113,121,175,196,209],"run":[45],"by":[46],"different":[47],"providers.":[49],"Hence,":[50],"current-day":[51],"executions":[54,80],"rely":[55],"complex":[57],"software":[58,200,211],"ecosystems":[59],"high":[61],"levels":[62],"cross-dependencies,":[64],"heterogeneity,":[65],"redundancies.":[67],"This":[68],"growing":[69],"complexity":[70],"amplifies":[71],"need":[73],"monitor":[75],"maintain":[77],"near":[81],"real":[82],"time":[83,106],"ensure":[85],"key":[87],"performance":[88],"indicators":[89],"are":[90],"met.":[91],"Instances":[92],"system":[94],"failure":[95],"require":[96],"early":[97],"detection":[98],"diagnosis":[100],"problem":[103],"demanding":[104],"minimal":[105],"understand":[108],"its":[109,198],"impact":[110],"execution.":[114],"We":[115],"propose":[116],"notion":[118],"observability":[122,154,186],"where":[123],"intention":[125],"is":[126,149],"leverage":[128],"parameters":[129],"amenable":[130],"external":[132],"monitoring,":[133],"adequately":[135],"represent":[136],"state":[138],"a":[140,181,190,194],"process.":[142],"objective":[144],"proposed":[147],"approach":[148,183],"offer":[151],"an":[152],"end-to-end":[153],"provisioned":[158],"distributed":[160],"environments":[161],"that":[162,184],"allows":[163],"for":[164],"(1)":[165],"detection,":[166],"(2)":[167],"diagnosis,":[168],"(3)":[170],"actions":[171],"address":[173],"execution":[176,212],"failures.":[177,213],"paper":[179],"proposes":[180],"solution":[182],"uses":[185],"data":[187],"build":[189],"cross-layer":[191],"topology":[192],"linking":[193],"underlying":[199],"ecosystem":[201],"provide":[203],"detailed":[204],"diagnostics":[205],"correlating":[206]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1}],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2025-10-10T00:00:00"}