{"id":"https://openalex.org/W4391584364","doi":"https://doi.org/10.1145/3631802.3631813","title":"Do Students Read Instructor Emails? A Case Study of Intervention Email Open Rates","display_name":"Do Students Read Instructor Emails? A Case Study of Intervention Email Open Rates","publication_year":2023,"publication_date":"2023-11-13","ids":{"openalex":"https://openalex.org/W4391584364","doi":"https://doi.org/10.1145/3631802.3631813"},"language":"en","primary_location":{"id":"doi:10.1145/3631802.3631813","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3631802.3631813","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 23rd Koli Calling International Conference on Computing Education Research","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5069503439","display_name":"Angela Zavaleta Bernuy","orcid":"https://orcid.org/0000-0002-1228-5774"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":true,"raw_author_name":"Angela Zavaleta Bernuy","raw_affiliation_strings":["Department of Computer Science, University of Toronto, Canada"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science, University of Toronto, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5053683828","display_name":"Runlong Ye","orcid":"https://orcid.org/0000-0003-1064-2333"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Runlong Ye","raw_affiliation_strings":["University of Toronto, Canada"],"affiliations":[{"raw_affiliation_string":"University of Toronto, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046002179","display_name":"Elexandra Tran","orcid":"https://orcid.org/0000-0001-7182-6764"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Elexandra Tran","raw_affiliation_strings":["University of Toronto, Canada"],"affiliations":[{"raw_affiliation_string":"University of Toronto, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046399251","display_name":"Naaz Sibia","orcid":"https://orcid.org/0000-0001-7628-7077"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Naaz Sibia","raw_affiliation_strings":["Department of Computer Science, University of Toronto, Canada"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science, University of Toronto, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5016095474","display_name":"Abhijoy Mandal","orcid":"https://orcid.org/0009-0003-5788-9496"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Abhijoy Mandal","raw_affiliation_strings":["University of Toronto, Canada"],"affiliations":[{"raw_affiliation_string":"University of Toronto, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5049977968","display_name":"Hammad Shaikh","orcid":"https://orcid.org/0009-0006-0828-7239"},"institutions":[{"id":"https://openalex.org/I92008406","display_name":"University of Stavanger","ror":"https://ror.org/02qte9q33","country_code":"NO","type":"education","lineage":["https://openalex.org/I92008406"]}],"countries":["NO"],"is_corresponding":false,"raw_author_name":"Hammad Shaikh","raw_affiliation_strings":["University of Stavanger Business School, Norway"],"affiliations":[{"raw_affiliation_string":"University of Stavanger Business School, Norway","institution_ids":["https://openalex.org/I92008406"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5074634692","display_name":"Bogdan Simion","orcid":"https://orcid.org/0000-0002-2554-8705"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Bogdan Simion","raw_affiliation_strings":["Department of Mathematical and Computational Sciences, University of Toronto, Canada"],"affiliations":[{"raw_affiliation_string":"Department of Mathematical and Computational Sciences, University of Toronto, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5017029944","display_name":"Michael Liut","orcid":"https://orcid.org/0000-0003-2965-5302"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Michael Liut","raw_affiliation_strings":["Mathematical and Computational Sciences, University of Toronto Mississauga, Canada"],"affiliations":[{"raw_affiliation_string":"Mathematical and Computational Sciences, University of Toronto Mississauga, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047964559","display_name":"Andrew Petersen","orcid":"https://orcid.org/0000-0003-1337-7985"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Andrew Petersen","raw_affiliation_strings":["Mathematical and Computational Sciences, University of Toronto, Canada"],"affiliations":[{"raw_affiliation_string":"Mathematical and Computational Sciences, University of Toronto, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5069476228","display_name":"Joseph Jay Williams","orcid":"https://orcid.org/0000-0002-9122-5242"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Joseph Jay Williams","raw_affiliation_strings":["University of Toronto, Canada"],"affiliations":[{"raw_affiliation_string":"University of Toronto, Canada","institution_ids":["https://openalex.org/I185261750"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":10,"corresponding_author_ids":["https://openalex.org/A5069503439"],"corresponding_institution_ids":["https://openalex.org/I185261750"],"apc_list":null,"apc_paid":null,"fwci":0.2772,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.71047555,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"12"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11122","display_name":"Online Learning and Analytics","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11122","display_name":"Online Learning and Analytics","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10636","display_name":"Innovative Teaching and Learning Methods","score":0.9987999796867371,"subfield":{"id":"https://openalex.org/subfields/3204","display_name":"Developmental and Educational Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10162","display_name":"Online and Blended Learning","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5927243828773499},{"id":"https://openalex.org/keywords/electronic-mail","display_name":"Electronic mail","score":0.46965232491493225},{"id":"https://openalex.org/keywords/intervention","display_name":"Intervention (counseling)","score":0.4598162770271301},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.40734562277793884},{"id":"https://openalex.org/keywords/medical-education","display_name":"Medical education","score":0.3927414119243622},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.3796842694282532},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.24335065484046936},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.14393258094787598}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5927243828773499},{"id":"https://openalex.org/C3020028006","wikidata":"https://www.wikidata.org/wiki/Q9158","display_name":"Electronic mail","level":2,"score":0.46965232491493225},{"id":"https://openalex.org/C2780665704","wikidata":"https://www.wikidata.org/wiki/Q959298","display_name":"Intervention (counseling)","level":2,"score":0.4598162770271301},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.40734562277793884},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.3927414119243622},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3796842694282532},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.24335065484046936},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.14393258094787598},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3631802.3631813","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3631802.3631813","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 23rd Koli Calling International Conference on Computing Education Research","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.4099999964237213,"id":"https://metadata.un.org/sdg/4","display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":44,"referenced_works":["https://openalex.org/W1505673338","https://openalex.org/W1936925401","https://openalex.org/W1969675023","https://openalex.org/W1982122797","https://openalex.org/W1996633224","https://openalex.org/W2030912663","https://openalex.org/W2037317554","https://openalex.org/W2050593542","https://openalex.org/W2059279612","https://openalex.org/W2066622718","https://openalex.org/W2067963826","https://openalex.org/W2079342655","https://openalex.org/W2081704050","https://openalex.org/W2091035463","https://openalex.org/W2091308179","https://openalex.org/W2091367633","https://openalex.org/W2109901510","https://openalex.org/W2116282551","https://openalex.org/W2143378764","https://openalex.org/W2166730218","https://openalex.org/W2181800674","https://openalex.org/W2286110194","https://openalex.org/W2551949838","https://openalex.org/W2619872316","https://openalex.org/W2808791821","https://openalex.org/W2891149006","https://openalex.org/W2940692950","https://openalex.org/W2960265881","https://openalex.org/W2968777591","https://openalex.org/W2981018348","https://openalex.org/W3003539209","https://openalex.org/W3014646985","https://openalex.org/W3019962355","https://openalex.org/W3023367671","https://openalex.org/W3039518923","https://openalex.org/W3083563850","https://openalex.org/W3091274764","https://openalex.org/W3092241086","https://openalex.org/W3121813943","https://openalex.org/W3162288571","https://openalex.org/W3175229861","https://openalex.org/W4214928081","https://openalex.org/W4253796142","https://openalex.org/W6681125662"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W4294163344","https://openalex.org/W97763332","https://openalex.org/W2481385346","https://openalex.org/W2369154130","https://openalex.org/W2379322820","https://openalex.org/W3121411257","https://openalex.org/W562352906","https://openalex.org/W3029261275","https://openalex.org/W581085552"],"abstract_inverted_index":{"Email":[0],"is":[1,16],"an":[2],"important":[3],"mode":[4],"of":[5,71,114,136,170,174],"communication":[6,22],"because":[7],"it":[8],"scales":[9],"to":[10,28,43,50,119,121,126],"the":[11,56,108,129,144,151,161,168],"largest":[12],"computing":[13,73],"courses":[14],"and":[15,33,54,78,176,179,186],"institutionally":[17],"supported.":[18],"Furthermore,":[19],"regular":[20],"email":[21,40,104,115],"from":[23],"instructors":[24,178],"has":[25,47],"been":[26,48],"shown":[27],"help":[29],"set":[30],"student":[31],"expectations":[32],"encourage":[34],"participation.":[35],"As":[36],"a":[37,59,68,111],"result,":[38],"effective":[39],"can":[41],"contribute":[42],"emotional":[44],"engagement,":[45],"which":[46,132],"linked":[49],"improvements":[51],"in":[52,62],"performance":[53],"retention,":[55],"latter":[57],"being":[58],"persistent":[60],"problem":[61],"computer":[63],"science.":[64],"However,":[65],"we":[66,165],"lack":[67],"clear":[69],"picture":[70],"how":[72,95,187],"students":[74,98,118,133,147],"interact":[75],"with":[76,83,150],"emails":[77,135,152,159],"whether":[79],"their":[80,123],"use":[81],"aligns":[82],"instructors\u2019":[84,127],"expectations.":[85],"This":[86],"paper":[87],"addresses":[88],"this":[89,137,172],"gap":[90],"by":[91],"presenting":[92],"data":[93,106,175],"on":[94],"often":[96,188],"CS1":[97],"open":[99,134],"instructor":[100],"emails.":[101],"We":[102],"present":[103],"engagement":[105],"throughout":[107,160],"term":[109],"for":[110],"particular":[112],"type":[113,173],"that":[116],"prompts":[117],"plan":[120],"start":[122],"homework.":[124],"Contrary":[125],"expectations,":[128],"rate":[130],"at":[131],"kind":[138],"does":[139],"not":[140],"change":[141],"significantly":[142],"over":[143],"term.":[145,162],"Many":[146],"who":[148,182],"engage":[149],"do":[153],"so":[154],"consistently,":[155],"even":[156],"after":[157],"repeated":[158],"The":[163],"patterns":[164],"found":[166],"illustrate":[167],"value":[169],"collecting":[171],"informing":[177],"researchers":[180],"about":[181],"reads":[183],"these":[184],"messages":[185],"they":[189],"actually":[190],"reach":[191],"students.":[192]},"counts_by_year":[{"year":2024,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
