{"id":"https://openalex.org/W4389282363","doi":"https://doi.org/10.1145/3623809.3623976","title":"Why is my Agent so Slow? Deploying Human-Like Conversational Turn-Taking","display_name":"Why is my Agent so Slow? Deploying Human-Like Conversational Turn-Taking","publication_year":2023,"publication_date":"2023-12-03","ids":{"openalex":"https://openalex.org/W4389282363","doi":"https://doi.org/10.1145/3623809.3623976"},"language":"en","primary_location":{"id":"doi:10.1145/3623809.3623976","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3623809.3623976","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Conference on Human-Agent Interaction","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5007820415","display_name":"Matthew P. Aylett","orcid":"https://orcid.org/0000-0001-7057-0525"},"institutions":[{"id":"https://openalex.org/I32062511","display_name":"Heriot-Watt University","ror":"https://ror.org/04mghma93","country_code":"GB","type":"education","lineage":["https://openalex.org/I32062511"]},{"id":"https://openalex.org/I4210104229","display_name":"CereProc (United Kingdom)","ror":"https://ror.org/00vnfjq11","country_code":"GB","type":"company","lineage":["https://openalex.org/I4210104229"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Matthew Peter Aylett","raw_affiliation_strings":["Heriot Watt University, United Kingdom and CereProc Ltd., United Kingdom"],"raw_orcid":"https://orcid.org/0000-0001-7057-0525","affiliations":[{"raw_affiliation_string":"Heriot Watt University, United Kingdom and CereProc Ltd., United Kingdom","institution_ids":["https://openalex.org/I32062511","https://openalex.org/I4210104229"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5063795282","display_name":"\u00c9va Sz\u00e9kely","orcid":"https://orcid.org/0000-0003-1175-840X"},"institutions":[{"id":"https://openalex.org/I86987016","display_name":"KTH Royal Institute of Technology","ror":"https://ror.org/026vcq606","country_code":"SE","type":"education","lineage":["https://openalex.org/I86987016"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Eva Szekely","raw_affiliation_strings":["KTH Royal Institute of Technology, Sweden"],"raw_orcid":"https://orcid.org/0000-0003-1175-840X","affiliations":[{"raw_affiliation_string":"KTH Royal Institute of Technology, Sweden","institution_ids":["https://openalex.org/I86987016"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5102978968","display_name":"Donald McMillan","orcid":"https://orcid.org/0000-0002-1392-5737"},"institutions":[{"id":"https://openalex.org/I161593684","display_name":"Stockholm University","ror":"https://ror.org/05f0yaq80","country_code":"SE","type":"education","lineage":["https://openalex.org/I161593684"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Donald Mcmillan","raw_affiliation_strings":["Stockholm University, Sweden"],"raw_orcid":"https://orcid.org/0000-0002-1392-5737","affiliations":[{"raw_affiliation_string":"Stockholm University, Sweden","institution_ids":["https://openalex.org/I161593684"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5091225228","display_name":"Gabriel Skantze","orcid":"https://orcid.org/0000-0002-8579-1790"},"institutions":[{"id":"https://openalex.org/I86987016","display_name":"KTH Royal Institute of Technology","ror":"https://ror.org/026vcq606","country_code":"SE","type":"education","lineage":["https://openalex.org/I86987016"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Gabriel Skantze","raw_affiliation_strings":["KTH Royal Institute of Technology, Sweden"],"raw_orcid":"https://orcid.org/0000-0002-8579-1790","affiliations":[{"raw_affiliation_string":"KTH Royal Institute of Technology, Sweden","institution_ids":["https://openalex.org/I86987016"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5056837072","display_name":"Marta Romeo","orcid":"https://orcid.org/0000-0003-4438-0255"},"institutions":[{"id":"https://openalex.org/I32062511","display_name":"Heriot-Watt University","ror":"https://ror.org/04mghma93","country_code":"GB","type":"education","lineage":["https://openalex.org/I32062511"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Marta Romeo","raw_affiliation_strings":["Heriot-Watt University, United Kingdom"],"raw_orcid":"https://orcid.org/0000-0003-4438-0255","affiliations":[{"raw_affiliation_string":"Heriot-Watt University, United Kingdom","institution_ids":["https://openalex.org/I32062511"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5091627990","display_name":"Joel E. Fischer","orcid":"https://orcid.org/0000-0001-8878-2454"},"institutions":[{"id":"https://openalex.org/I142263535","display_name":"University of Nottingham","ror":"https://ror.org/01ee9ar58","country_code":"GB","type":"education","lineage":["https://openalex.org/I142263535"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Joel Fischer","raw_affiliation_strings":["University of Nottingham, United Kingdom"],"raw_orcid":"https://orcid.org/0000-0001-8878-2454","affiliations":[{"raw_affiliation_string":"University of Nottingham, United Kingdom","institution_ids":["https://openalex.org/I142263535"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5009310127","display_name":"Gisela Reyes-Cruz","orcid":"https://orcid.org/0000-0001-5363-5489"},"institutions":[{"id":"https://openalex.org/I142263535","display_name":"University of Nottingham","ror":"https://ror.org/01ee9ar58","country_code":"GB","type":"education","lineage":["https://openalex.org/I142263535"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Gisela Reyes-Cruz","raw_affiliation_strings":["University of Nottingham, United Kingdom"],"raw_orcid":"https://orcid.org/0000-0001-5363-5489","affiliations":[{"raw_affiliation_string":"University of Nottingham, United Kingdom","institution_ids":["https://openalex.org/I142263535"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":7,"corresponding_author_ids":["https://openalex.org/A5007820415"],"corresponding_institution_ids":["https://openalex.org/I32062511","https://openalex.org/I4210104229"],"apc_list":null,"apc_paid":null,"fwci":0.1704,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.58665907,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"490","last_page":"492"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9918000102043152,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9918000102043152,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9714999794960022,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9520000219345093,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/naturalness","display_name":"Naturalness","score":0.9280871152877808},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7001030445098877},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.6205708384513855},{"id":"https://openalex.org/keywords/turn-taking","display_name":"Turn-taking","score":0.5497076511383057},{"id":"https://openalex.org/keywords/spoken-language","display_name":"Spoken language","score":0.5349674820899963},{"id":"https://openalex.org/keywords/dialog-system","display_name":"Dialog system","score":0.5102121829986572},{"id":"https://openalex.org/keywords/common-ground","display_name":"Common ground","score":0.5073680281639099},{"id":"https://openalex.org/keywords/natural-language-generation","display_name":"Natural language generation","score":0.4724845290184021},{"id":"https://openalex.org/keywords/natural","display_name":"Natural (archaeology)","score":0.4668135643005371},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.4307573437690735},{"id":"https://openalex.org/keywords/human-interaction","display_name":"Human interaction","score":0.41573601961135864},{"id":"https://openalex.org/keywords/interaction-design","display_name":"Interaction design","score":0.41239312291145325},{"id":"https://openalex.org/keywords/natural-language","display_name":"Natural language","score":0.3665647506713867},{"id":"https://openalex.org/keywords/conversation","display_name":"Conversation","score":0.3159666061401367},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.27379751205444336},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.19475144147872925},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.18141978979110718},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.16098374128341675},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.15081965923309326},{"id":"https://openalex.org/keywords/dialog-box","display_name":"Dialog box","score":0.0963224470615387}],"concepts":[{"id":"https://openalex.org/C134537474","wikidata":"https://www.wikidata.org/wiki/Q17144832","display_name":"Naturalness","level":2,"score":0.9280871152877808},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7001030445098877},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.6205708384513855},{"id":"https://openalex.org/C2776352735","wikidata":"https://www.wikidata.org/wiki/Q2313343","display_name":"Turn-taking","level":3,"score":0.5497076511383057},{"id":"https://openalex.org/C2776230583","wikidata":"https://www.wikidata.org/wiki/Q1322198","display_name":"Spoken language","level":2,"score":0.5349674820899963},{"id":"https://openalex.org/C190954187","wikidata":"https://www.wikidata.org/wiki/Q5270587","display_name":"Dialog system","level":3,"score":0.5102121829986572},{"id":"https://openalex.org/C2777877512","wikidata":"https://www.wikidata.org/wiki/Q1116097","display_name":"Common ground","level":2,"score":0.5073680281639099},{"id":"https://openalex.org/C2776187449","wikidata":"https://www.wikidata.org/wiki/Q1513879","display_name":"Natural language generation","level":3,"score":0.4724845290184021},{"id":"https://openalex.org/C2776608160","wikidata":"https://www.wikidata.org/wiki/Q4785462","display_name":"Natural (archaeology)","level":2,"score":0.4668135643005371},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4307573437690735},{"id":"https://openalex.org/C2987082051","wikidata":"https://www.wikidata.org/wiki/Q223642","display_name":"Human interaction","level":2,"score":0.41573601961135864},{"id":"https://openalex.org/C13854087","wikidata":"https://www.wikidata.org/wiki/Q1061656","display_name":"Interaction design","level":2,"score":0.41239312291145325},{"id":"https://openalex.org/C195324797","wikidata":"https://www.wikidata.org/wiki/Q33742","display_name":"Natural language","level":2,"score":0.3665647506713867},{"id":"https://openalex.org/C2777200299","wikidata":"https://www.wikidata.org/wiki/Q52943","display_name":"Conversation","level":2,"score":0.3159666061401367},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.27379751205444336},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.19475144147872925},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.18141978979110718},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.16098374128341675},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.15081965923309326},{"id":"https://openalex.org/C173853756","wikidata":"https://www.wikidata.org/wiki/Q86915","display_name":"Dialog box","level":2,"score":0.0963224470615387},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3623809.3623976","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3623809.3623976","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Conference on Human-Agent Interaction","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"No poverty","score":0.5600000023841858,"id":"https://metadata.un.org/sdg/1"}],"awards":[{"id":"https://openalex.org/G6136994381","display_name":null,"funder_award_id":"EP/T022493/1","funder_id":"https://openalex.org/F4320334627","funder_display_name":"Engineering and Physical Sciences Research Council"},{"id":"https://openalex.org/G8497533326","display_name":null,"funder_award_id":"EP/T023767/1","funder_id":"https://openalex.org/F4320334627","funder_display_name":"Engineering and Physical Sciences Research Council"},{"id":"https://openalex.org/G905227802","display_name":null,"funder_award_id":"EP/Y009800/1","funder_id":"https://openalex.org/F4320334627","funder_display_name":"Engineering and Physical Sciences Research Council"}],"funders":[{"id":"https://openalex.org/F4320334627","display_name":"Engineering and Physical Sciences Research Council","ror":"https://ror.org/0439y7842"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":3,"referenced_works":["https://openalex.org/W2102722370","https://openalex.org/W2975334729","https://openalex.org/W3112188842"],"related_works":["https://openalex.org/W1536348056","https://openalex.org/W1859944045","https://openalex.org/W123558822","https://openalex.org/W1919759624","https://openalex.org/W1858107190","https://openalex.org/W2358204473","https://openalex.org/W3199892213","https://openalex.org/W4384520820","https://openalex.org/W1514499927","https://openalex.org/W4382644594"],"abstract_inverted_index":{"The":[0],"emphasis":[1],"on":[2],"one-to-one":[3],"speak/wait":[4],"spoken":[5],"conversational":[6,16,49,72],"interaction":[7,50,73],"with":[8,44,74,88],"intelligent":[9],"agents":[10],"leads":[11],"to":[12,79],"long":[13],"pauses":[14],"between":[15],"turns,":[17],"undermines":[18,27],"the":[19,24,28,36,63,97],"flow":[20],"and":[21,26,40,61,67,92],"naturalness":[22],"of":[23,38,70,82],"interaction,":[25,85],"user":[29],"experience.":[30],"Despite":[31],"ground":[32],"breaking":[33],"advances":[34],"in":[35],"area":[37],"generating":[39],"understanding":[41],"natural":[42],"language":[43],"techniques":[45],"such":[46],"as":[47],"LLMs,":[48],"has":[51],"remained":[52],"relatively":[53],"overlooked.":[54],"In":[55],"this":[56],"workshop":[57],"we":[58],"will":[59],"discuss":[60],"review":[62],"challenges,":[64],"recent":[65],"work":[66],"potential":[68],"impact":[69],"improving":[71],"artificial":[75],"systems.":[76],"We":[77],"hope":[78],"share":[80],"experiences":[81],"poor":[83],"human/system":[84],"best":[86],"practices":[87],"third":[89],"party":[90],"tools,":[91],"generate":[93],"design":[94],"guidance":[95],"for":[96],"community.":[98]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2025-10-10T00:00:00"}
