{"id":"https://openalex.org/W4396827253","doi":"https://doi.org/10.1145/3613905.3651077","title":"Rapport Matters: Enhancing HIV mHealth Communication through Linguistic Analysis and Large Language Models","display_name":"Rapport Matters: Enhancing HIV mHealth Communication through Linguistic Analysis and Large Language Models","publication_year":2024,"publication_date":"2024-05-02","ids":{"openalex":"https://openalex.org/W4396827253","doi":"https://doi.org/10.1145/3613905.3651077"},"language":"en","primary_location":{"id":"doi:10.1145/3613905.3651077","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3613905.3651077","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3613905.3651077","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3613905.3651077","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100462283","display_name":"Zhiyuan Wang","orcid":"https://orcid.org/0000-0002-1611-2053"},"institutions":[{"id":"https://openalex.org/I51556381","display_name":"University of Virginia","ror":"https://ror.org/0153tk833","country_code":"US","type":"education","lineage":["https://openalex.org/I51556381"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Zhiyuan Wang","raw_affiliation_strings":["Department of Systems and Information Engineering, University of Virginia, United States"],"raw_orcid":"https://orcid.org/0000-0002-1611-2053","affiliations":[{"raw_affiliation_string":"Department of Systems and Information Engineering, University of Virginia, United States","institution_ids":["https://openalex.org/I51556381"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007870376","display_name":"Varun Reddy","orcid":"https://orcid.org/0009-0009-1593-1282"},"institutions":[{"id":"https://openalex.org/I51556381","display_name":"University of Virginia","ror":"https://ror.org/0153tk833","country_code":"US","type":"education","lineage":["https://openalex.org/I51556381"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Varun Reddy","raw_affiliation_strings":["University of Virginia, United States"],"raw_orcid":"https://orcid.org/0009-0009-1593-1282","affiliations":[{"raw_affiliation_string":"University of Virginia, United States","institution_ids":["https://openalex.org/I51556381"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5008778617","display_name":"Karen Ingersoll","orcid":"https://orcid.org/0000-0001-8115-2548"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Karen Ingersoll","raw_affiliation_strings":["Center for Behavioral Health and Technology, Department of Psychiatry and Neurobehavioral Science, University of Virginia, United States"],"raw_orcid":"https://orcid.org/0000-0001-8115-2548","affiliations":[{"raw_affiliation_string":"Center for Behavioral Health and Technology, Department of Psychiatry and Neurobehavioral Science, University of Virginia, United States","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5030836818","display_name":"Tabor Flickinger","orcid":"https://orcid.org/0000-0001-8820-2536"},"institutions":[{"id":"https://openalex.org/I51556381","display_name":"University of Virginia","ror":"https://ror.org/0153tk833","country_code":"US","type":"education","lineage":["https://openalex.org/I51556381"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Tabor Flickinger","raw_affiliation_strings":["School of Medicine, University of Virginia, United States"],"raw_orcid":"https://orcid.org/0000-0001-8820-2536","affiliations":[{"raw_affiliation_string":"School of Medicine, University of Virginia, United States","institution_ids":["https://openalex.org/I51556381"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5012728152","display_name":"Laura E. Barnes","orcid":"https://orcid.org/0000-0001-8224-5164"},"institutions":[{"id":"https://openalex.org/I51556381","display_name":"University of Virginia","ror":"https://ror.org/0153tk833","country_code":"US","type":"education","lineage":["https://openalex.org/I51556381"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Laura E. Barnes","raw_affiliation_strings":["Systems and Information Engineering, University of Virginia, United States"],"raw_orcid":"https://orcid.org/0000-0001-8224-5164","affiliations":[{"raw_affiliation_string":"Systems and Information Engineering, University of Virginia, United States","institution_ids":["https://openalex.org/I51556381"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5100462283"],"corresponding_institution_ids":["https://openalex.org/I51556381"],"apc_list":null,"apc_paid":null,"fwci":7.9777,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.97445388,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"8"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10737","display_name":"Health Literacy and Information Accessibility","score":0.9952999949455261,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T10737","display_name":"Health Literacy and Information Accessibility","score":0.9952999949455261,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12488","display_name":"Mental Health via Writing","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10082","display_name":"HIV/AIDS Research and Interventions","score":0.9837999939918518,"subfield":{"id":"https://openalex.org/subfields/2725","display_name":"Infectious Diseases"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/mhealth","display_name":"mHealth","score":0.8428924083709717},{"id":"https://openalex.org/keywords/asynchronous-communication","display_name":"Asynchronous communication","score":0.7013985514640808},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5829325914382935},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.48477452993392944},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.44815385341644287},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.44294026494026184},{"id":"https://openalex.org/keywords/health-communication","display_name":"Health communication","score":0.4337369203567505},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.42496493458747864},{"id":"https://openalex.org/keywords/human-immunodeficiency-virus","display_name":"Human immunodeficiency virus (HIV)","score":0.4208483099937439},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3095395565032959},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.2634326219558716},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.1810484528541565},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.13072249293327332},{"id":"https://openalex.org/keywords/family-medicine","display_name":"Family medicine","score":0.09604325890541077},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.09577277302742004}],"concepts":[{"id":"https://openalex.org/C2779363104","wikidata":"https://www.wikidata.org/wiki/Q17069079","display_name":"mHealth","level":3,"score":0.8428924083709717},{"id":"https://openalex.org/C151319957","wikidata":"https://www.wikidata.org/wiki/Q752739","display_name":"Asynchronous communication","level":2,"score":0.7013985514640808},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5829325914382935},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.48477452993392944},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.44815385341644287},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.44294026494026184},{"id":"https://openalex.org/C2778080475","wikidata":"https://www.wikidata.org/wiki/Q4353774","display_name":"Health communication","level":2,"score":0.4337369203567505},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.42496493458747864},{"id":"https://openalex.org/C3013748606","wikidata":"https://www.wikidata.org/wiki/Q15787","display_name":"Human immunodeficiency virus (HIV)","level":2,"score":0.4208483099937439},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3095395565032959},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.2634326219558716},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.1810484528541565},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.13072249293327332},{"id":"https://openalex.org/C512399662","wikidata":"https://www.wikidata.org/wiki/Q3505712","display_name":"Family medicine","level":1,"score":0.09604325890541077},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.09577277302742004},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3613905.3651077","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3613905.3651077","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3613905.3651077","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3613905.3651077","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3613905.3651077","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3613905.3651077","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality Education","score":0.6499999761581421}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W4396827253.pdf"},"referenced_works_count":30,"referenced_works":["https://openalex.org/W1980938690","https://openalex.org/W1986081074","https://openalex.org/W2009989010","https://openalex.org/W2115297261","https://openalex.org/W2140910804","https://openalex.org/W2469692404","https://openalex.org/W2579971649","https://openalex.org/W2599795825","https://openalex.org/W2791626518","https://openalex.org/W2801271640","https://openalex.org/W2907916272","https://openalex.org/W2924920850","https://openalex.org/W2936461555","https://openalex.org/W2984385779","https://openalex.org/W2997507658","https://openalex.org/W3013605954","https://openalex.org/W3031502651","https://openalex.org/W3032145895","https://openalex.org/W3108602244","https://openalex.org/W3143871659","https://openalex.org/W3154272574","https://openalex.org/W3160135300","https://openalex.org/W3214676261","https://openalex.org/W4225815541","https://openalex.org/W4286497605","https://openalex.org/W4317757464","https://openalex.org/W4366729489","https://openalex.org/W4385573087","https://openalex.org/W4387500346","https://openalex.org/W6778883912"],"related_works":["https://openalex.org/W3157260717","https://openalex.org/W1989929201","https://openalex.org/W2735645867","https://openalex.org/W2963498005","https://openalex.org/W2328171598","https://openalex.org/W4210372979","https://openalex.org/W2116677773","https://openalex.org/W4318480255","https://openalex.org/W2806578822","https://openalex.org/W4254922057"],"abstract_inverted_index":{"In":[0,54],"HIV":[1,32,141],"care,":[2],"a":[3,49,88],"strong":[4],"rapport":[5,42,129],"between":[6],"patient":[7],"and":[8,18,95],"provider":[9],"is":[10,39],"essential":[11],"for":[12],"strengthening":[13],"trust,":[14],"enhancing":[15],"therapy":[16],"adherence,":[17],"ultimately":[19],"leading":[20,151],"to":[21,78,87,115,119,152],"improved":[22],"health":[23,36],"outcomes.":[24],"As":[25],"the":[26,109],"adoption":[27],"of":[28,82,90,101,111],"digital":[29],"interactions":[30],"in":[31,43,140],"care":[33],"via":[34],"mobile":[35],"(mHealth)":[37],"tools":[38],"emerging,":[40],"maintaining":[41],"these":[44,103],"asynchronous":[45],"text-based":[46],"communications":[47],"becomes":[48],"critical":[50],"yet":[51],"challenging":[52],"task.":[53],"this":[55],"paper,":[56],"we":[57,107],"analyze":[58],"1,740":[59],"messages":[60,124],"from":[61],"an":[62],"mHealth":[63,142],"platform,":[64],"categorized":[65],"by":[66,144],"experienced":[67],"clinicians":[68],"as":[69],"either":[70],"\u2018rapport-building\u2019":[71],"or":[72],"\u2018information-only.\u2019":[73],"We":[74],"utilize":[75],"linguistic":[76,146],"analysis":[77,147],"uncover":[79],"key":[80],"attributes":[81],"rapport-building":[83],"communication.":[84],"This":[85],"led":[86],"set":[89],"machine":[91],"learning":[92],"(ML)":[93],"models":[94],"Large":[96],"Language":[97],"Models":[98],"(LLMs)":[99],"capable":[100],"classifying":[102],"communication":[104,143],"styles.":[105],"Further,":[106],"propose":[108],"application":[110],"LLMs":[112],"not":[113],"only":[114],"identify":[116],"but":[117],"also":[118],"actively":[120],"rewrite":[121],"\u2018information":[122],"only\u2019":[123],"into":[125],"versions":[126],"that":[127],"enhance":[128],"building":[130],"without":[131],"compromising":[132],"information":[133],"integrity.":[134],"Our":[135],"research":[136],"demonstrates":[137],"potential":[138],"advancements":[139],"integrating":[145],"with":[148],"language":[149],"models,":[150],"more":[153],"effective":[154],"patient-provider":[155],"interactions.":[156]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":1}],"updated_date":"2026-04-28T14:05:53.105641","created_date":"2025-10-10T00:00:00"}
