{"id":"https://openalex.org/W4396833439","doi":"https://doi.org/10.1145/3613905.3650818","title":"Believing Anthropomorphism: Examining the Role of Anthropomorphic Cues on Trust in Large Language Models","display_name":"Believing Anthropomorphism: Examining the Role of Anthropomorphic Cues on Trust in Large Language Models","publication_year":2024,"publication_date":"2024-05-11","ids":{"openalex":"https://openalex.org/W4396833439","doi":"https://doi.org/10.1145/3613905.3650818"},"language":"en","primary_location":{"id":"doi:10.1145/3613905.3650818","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3613905.3650818","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3613905.3650818","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3613905.3650818","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5021316813","display_name":"Michelle Cohn","orcid":"https://orcid.org/0000-0002-4847-1464"},"institutions":[{"id":"https://openalex.org/I1291425158","display_name":"Google (United States)","ror":"https://ror.org/00njsd438","country_code":"US","type":"company","lineage":["https://openalex.org/I1291425158","https://openalex.org/I4210128969"]},{"id":"https://openalex.org/I84218800","display_name":"University of California, Davis","ror":"https://ror.org/05rrcem69","country_code":"US","type":"education","lineage":["https://openalex.org/I84218800"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Michelle Cohn","raw_affiliation_strings":["University of California, Davis, United States and Google Research, United States"],"raw_orcid":"https://orcid.org/0000-0002-4847-1464","affiliations":[{"raw_affiliation_string":"University of California, Davis, United States and Google Research, United States","institution_ids":["https://openalex.org/I1291425158","https://openalex.org/I84218800"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007386215","display_name":"Mahima Pushkarna","orcid":"https://orcid.org/0000-0002-5903-5510"},"institutions":[{"id":"https://openalex.org/I1291425158","display_name":"Google (United States)","ror":"https://ror.org/00njsd438","country_code":"US","type":"company","lineage":["https://openalex.org/I1291425158","https://openalex.org/I4210128969"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Mahima Pushkarna","raw_affiliation_strings":["Google Research, United States"],"raw_orcid":"https://orcid.org/0000-0002-5903-5510","affiliations":[{"raw_affiliation_string":"Google Research, United States","institution_ids":["https://openalex.org/I1291425158"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5001996369","display_name":"Gbolahan O. Olanubi","orcid":null},"institutions":[{"id":"https://openalex.org/I1291425158","display_name":"Google (United States)","ror":"https://ror.org/00njsd438","country_code":"US","type":"company","lineage":["https://openalex.org/I1291425158","https://openalex.org/I4210128969"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Gbolahan O. Olanubi","raw_affiliation_strings":["Google Research, United States"],"raw_orcid":"https://orcid.org/0009-0002-8967-1013","affiliations":[{"raw_affiliation_string":"Google Research, United States","institution_ids":["https://openalex.org/I1291425158"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5079474527","display_name":"Joseph M. Moran","orcid":null},"institutions":[{"id":"https://openalex.org/I1291425158","display_name":"Google (United States)","ror":"https://ror.org/00njsd438","country_code":"US","type":"company","lineage":["https://openalex.org/I1291425158","https://openalex.org/I4210128969"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Joseph M. Moran","raw_affiliation_strings":["Google, USA"],"raw_orcid":"https://orcid.org/0000-0001-9918-592X","affiliations":[{"raw_affiliation_string":"Google, USA","institution_ids":["https://openalex.org/I1291425158"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5097605701","display_name":"Daniel Padgett","orcid":"https://orcid.org/0009-0004-7922-1064"},"institutions":[{"id":"https://openalex.org/I1291425158","display_name":"Google (United States)","ror":"https://ror.org/00njsd438","country_code":"US","type":"company","lineage":["https://openalex.org/I1291425158","https://openalex.org/I4210128969"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Daniel Padgett","raw_affiliation_strings":["Google Research, United States"],"raw_orcid":"https://orcid.org/0009-0004-7922-1064","affiliations":[{"raw_affiliation_string":"Google Research, United States","institution_ids":["https://openalex.org/I1291425158"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007417210","display_name":"Zion Mengesha","orcid":"https://orcid.org/0000-0001-6587-7485"},"institutions":[{"id":"https://openalex.org/I1291425158","display_name":"Google (United States)","ror":"https://ror.org/00njsd438","country_code":"US","type":"company","lineage":["https://openalex.org/I1291425158","https://openalex.org/I4210128969"]},{"id":"https://openalex.org/I97018004","display_name":"Stanford University","ror":"https://ror.org/00f54p054","country_code":"US","type":"education","lineage":["https://openalex.org/I97018004"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Zion Mengesha","raw_affiliation_strings":["Stanford University, United States and Google Research, United States"],"raw_orcid":"https://orcid.org/0000-0001-6587-7485","affiliations":[{"raw_affiliation_string":"Stanford University, United States and Google Research, United States","institution_ids":["https://openalex.org/I1291425158","https://openalex.org/I97018004"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5033168947","display_name":"Courtney Heldreth","orcid":"https://orcid.org/0000-0002-9921-7247"},"institutions":[{"id":"https://openalex.org/I1291425158","display_name":"Google (United States)","ror":"https://ror.org/00njsd438","country_code":"US","type":"company","lineage":["https://openalex.org/I1291425158","https://openalex.org/I4210128969"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Courtney Heldreth","raw_affiliation_strings":["Google Research, United States"],"raw_orcid":"https://orcid.org/0000-0002-9921-7247","affiliations":[{"raw_affiliation_string":"Google Research, United States","institution_ids":["https://openalex.org/I1291425158"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":7,"corresponding_author_ids":["https://openalex.org/A5021316813"],"corresponding_institution_ids":["https://openalex.org/I1291425158","https://openalex.org/I84218800"],"apc_list":null,"apc_paid":null,"fwci":15.177,"has_fulltext":false,"cited_by_count":47,"citation_normalized_percentile":{"value":0.99228348,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"15"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9894000291824341,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6029313206672668},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5315800905227661},{"id":"https://openalex.org/keywords/pronoun","display_name":"Pronoun","score":0.5060095191001892},{"id":"https://openalex.org/keywords/modality","display_name":"Modality (human\u2013computer interaction)","score":0.49118372797966003},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.47676903009414673},{"id":"https://openalex.org/keywords/generative-grammar","display_name":"Generative grammar","score":0.45559147000312805},{"id":"https://openalex.org/keywords/natural-language-processing","display_name":"Natural language processing","score":0.4264557361602783},{"id":"https://openalex.org/keywords/linguistics","display_name":"Linguistics","score":0.405348539352417},{"id":"https://openalex.org/keywords/cognitive-psychology","display_name":"Cognitive psychology","score":0.3537442684173584},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3534214496612549}],"concepts":[{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6029313206672668},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5315800905227661},{"id":"https://openalex.org/C2778551981","wikidata":"https://www.wikidata.org/wiki/Q36224","display_name":"Pronoun","level":2,"score":0.5060095191001892},{"id":"https://openalex.org/C2780226545","wikidata":"https://www.wikidata.org/wiki/Q6888030","display_name":"Modality (human\u2013computer interaction)","level":2,"score":0.49118372797966003},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.47676903009414673},{"id":"https://openalex.org/C39890363","wikidata":"https://www.wikidata.org/wiki/Q36108","display_name":"Generative grammar","level":2,"score":0.45559147000312805},{"id":"https://openalex.org/C204321447","wikidata":"https://www.wikidata.org/wiki/Q30642","display_name":"Natural language processing","level":1,"score":0.4264557361602783},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.405348539352417},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.3537442684173584},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3534214496612549},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3613905.3650818","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3613905.3650818","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3613905.3650818","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3613905.3650818","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3613905.3650818","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3613905.3650818","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"sustainable_development_goals":[{"display_name":"Quality Education","score":0.7699999809265137,"id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W4396833439.pdf"},"referenced_works_count":40,"referenced_works":["https://openalex.org/W582628586","https://openalex.org/W1979549501","https://openalex.org/W1985354288","https://openalex.org/W1991015565","https://openalex.org/W2023298992","https://openalex.org/W2027757106","https://openalex.org/W2032568497","https://openalex.org/W2056571671","https://openalex.org/W2062412390","https://openalex.org/W2084235337","https://openalex.org/W2091180266","https://openalex.org/W2095953405","https://openalex.org/W2100827418","https://openalex.org/W2156897926","https://openalex.org/W2610728795","https://openalex.org/W2793767675","https://openalex.org/W2916800812","https://openalex.org/W2942157335","https://openalex.org/W2943686508","https://openalex.org/W2963341140","https://openalex.org/W2997588435","https://openalex.org/W3005292672","https://openalex.org/W3014007670","https://openalex.org/W3082818995","https://openalex.org/W3097483812","https://openalex.org/W3123332966","https://openalex.org/W3133702157","https://openalex.org/W3137411455","https://openalex.org/W3187653187","https://openalex.org/W3205692592","https://openalex.org/W3214539377","https://openalex.org/W4200151393","https://openalex.org/W4295919094","https://openalex.org/W4367051110","https://openalex.org/W4367053672","https://openalex.org/W4367595583","https://openalex.org/W4380319170","https://openalex.org/W4387952963","https://openalex.org/W4388238057","https://openalex.org/W4388289959"],"related_works":["https://openalex.org/W2385859805","https://openalex.org/W4205961602","https://openalex.org/W2380075625","https://openalex.org/W2530972254","https://openalex.org/W2035216435","https://openalex.org/W2072686876","https://openalex.org/W2374013449","https://openalex.org/W73545470","https://openalex.org/W4388119251","https://openalex.org/W1594011529"],"abstract_inverted_index":{"People":[0],"now":[1],"regularly":[2],"interface":[3],"with":[4,64],"Large":[5],"Language":[6],"Models":[7],"(LLMs)":[8],"via":[9],"speech":[10,73],"and":[11,37,76,125],"text":[12],"(e.g.,":[13],"Bard)":[14],"interfaces.":[15],"However,":[16],"little":[17],"is":[18],"known":[19],"about":[20],"the":[21,41,43,54,89,99,110,112,116,142],"relationship":[22],"between":[23],"how":[24,38],"users":[25],"anthropomorphize":[26],"an":[27,58],"LLM":[28],"system":[29,44,100,113],"(i.e.,":[30],"ascribe":[31],"human-like":[32],"characteristics":[33],"to":[34,95,121],"a":[35,65],"system)":[36],"they":[39,62],"trust":[40],"information":[42,111,123],"provides.":[45,114],"Participants":[46],"(n=2,165;":[47],"ranging":[48],"in":[49,69,83,131],"age":[50],"from":[51,53],"18-90":[52],"United":[55],"States)":[56],"completed":[57],"online":[59],"experiment,":[60],"where":[61],"interacted":[63],"pseudo-LLM":[66],"that":[67,88],"varied":[68],"modality":[70],"(text":[71],"only,":[72],"+":[74,91],"text)":[75],"grammatical":[77],"person":[78],"(\u201cI\u201d":[79],"vs.":[80],"\u201cthe":[81],"system\u201d)":[82],"its":[84],"responses.":[85],"Results":[86],"showed":[87],"\u201cspeech":[90],"text\u201d":[92],"condition":[93],"led":[94,120],"higher":[96,105,122],"anthropomorphism":[97],"of":[98,107,109,144],"overall,":[101],"as":[102,104],"well":[103],"ratings":[106],"accuracy":[108,124],"Additionally,":[115],"first-person":[117],"pronoun":[118],"(\u201cI\u201d)":[119],"reduced":[126],"risk":[127],"ratings,":[128],"but":[129],"only":[130],"one":[132],"context.":[133],"We":[134],"discuss":[135],"these":[136],"findings":[137],"for":[138,141],"their":[139],"implications":[140],"design":[143],"responsible,":[145],"human\u2013generative":[146],"AI":[147],"experiences.":[148]},"counts_by_year":[{"year":2026,"cited_by_count":16},{"year":2025,"cited_by_count":29},{"year":2024,"cited_by_count":2}],"updated_date":"2026-05-08T15:41:06.802602","created_date":"2025-10-10T00:00:00"}