{"id":"https://openalex.org/W4396833401","doi":"https://doi.org/10.1145/3613905.3647975","title":"Verifone: Building Trust in the Second-Hand Phone Market","display_name":"Verifone: Building Trust in the Second-Hand Phone Market","publication_year":2024,"publication_date":"2024-05-11","ids":{"openalex":"https://openalex.org/W4396833401","doi":"https://doi.org/10.1145/3613905.3647975"},"language":"en","primary_location":{"id":"doi:10.1145/3613905.3647975","is_oa":true,"landing_page_url":"http://dx.doi.org/10.1145/3613905.3647975","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3613905.3647975","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3613905.3647975","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5052797214","display_name":"Michelle M\u00fcller","orcid":"https://orcid.org/0009-0000-2339-1559"},"institutions":[{"id":"https://openalex.org/I45129253","display_name":"University College London","ror":"https://ror.org/02jx3x895","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I45129253"]},{"id":"https://openalex.org/I2801237587","display_name":"London Centre for Nanotechnology","ror":"https://ror.org/04ptp8872","country_code":"GB","type":"facility","lineage":["https://openalex.org/I2801237587"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Michelle Muller","raw_affiliation_strings":["UCL Interaction Centre, University College London, United Kingdom"],"affiliations":[{"raw_affiliation_string":"UCL Interaction Centre, University College London, United Kingdom","institution_ids":["https://openalex.org/I2801237587","https://openalex.org/I45129253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5077415397","display_name":"Z Zhang","orcid":"https://orcid.org/0009-0009-0958-4229"},"institutions":[{"id":"https://openalex.org/I2801237587","display_name":"London Centre for Nanotechnology","ror":"https://ror.org/04ptp8872","country_code":"GB","type":"facility","lineage":["https://openalex.org/I2801237587"]},{"id":"https://openalex.org/I45129253","display_name":"University College London","ror":"https://ror.org/02jx3x895","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I45129253"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Zhiqing Zhang","raw_affiliation_strings":["UCL Interaction Centre, University College London, United Kingdom"],"affiliations":[{"raw_affiliation_string":"UCL Interaction Centre, University College London, United Kingdom","institution_ids":["https://openalex.org/I2801237587","https://openalex.org/I45129253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5097767666","display_name":"Anya Emmons","orcid":"https://orcid.org/0009-0009-5855-3488"},"institutions":[{"id":"https://openalex.org/I45129253","display_name":"University College London","ror":"https://ror.org/02jx3x895","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I45129253"]},{"id":"https://openalex.org/I2801237587","display_name":"London Centre for Nanotechnology","ror":"https://ror.org/04ptp8872","country_code":"GB","type":"facility","lineage":["https://openalex.org/I2801237587"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Anya Emmons","raw_affiliation_strings":["UCL Interaction Centre, University College London, United Kingdom"],"affiliations":[{"raw_affiliation_string":"UCL Interaction Centre, University College London, United Kingdom","institution_ids":["https://openalex.org/I2801237587","https://openalex.org/I45129253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5078500468","display_name":"J KAM","orcid":"https://orcid.org/0009-0007-0329-6870"},"institutions":[{"id":"https://openalex.org/I2801237587","display_name":"London Centre for Nanotechnology","ror":"https://ror.org/04ptp8872","country_code":"GB","type":"facility","lineage":["https://openalex.org/I2801237587"]},{"id":"https://openalex.org/I45129253","display_name":"University College London","ror":"https://ror.org/02jx3x895","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I45129253"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Jenna Kam","raw_affiliation_strings":["UCL Interaction Centre, University College London, United Kingdom"],"affiliations":[{"raw_affiliation_string":"UCL Interaction Centre, University College London, United Kingdom","institution_ids":["https://openalex.org/I2801237587","https://openalex.org/I45129253"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5108025842","display_name":"R. Costa","orcid":"https://orcid.org/0009-0001-4287-8888"},"institutions":[{"id":"https://openalex.org/I45129253","display_name":"University College London","ror":"https://ror.org/02jx3x895","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I45129253"]},{"id":"https://openalex.org/I2801237587","display_name":"London Centre for Nanotechnology","ror":"https://ror.org/04ptp8872","country_code":"GB","type":"facility","lineage":["https://openalex.org/I2801237587"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Rita Luis Costa","raw_affiliation_strings":["UCL Interaction Centre, University College London, United Kingdom"],"affiliations":[{"raw_affiliation_string":"UCL Interaction Centre, University College London, United Kingdom","institution_ids":["https://openalex.org/I2801237587","https://openalex.org/I45129253"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5052797214"],"corresponding_institution_ids":["https://openalex.org/I2801237587","https://openalex.org/I45129253"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.05622799,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9936000108718872,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12238","display_name":"Green IT and Sustainability","score":0.9921000003814697,"subfield":{"id":"https://openalex.org/subfields/2208","display_name":"Electrical and Electronic Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/transparency","display_name":"Transparency (behavior)","score":0.8402503728866577},{"id":"https://openalex.org/keywords/phone","display_name":"Phone","score":0.6892238855361938},{"id":"https://openalex.org/keywords/mobile-phone","display_name":"Mobile phone","score":0.58359694480896},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5664799809455872},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.5375184416770935},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.527766227722168},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.4964471459388733},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4639427661895752},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4399513006210327},{"id":"https://openalex.org/keywords/information-asymmetry","display_name":"Information asymmetry","score":0.4124513566493988},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3219842314720154},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.2592884302139282},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.15599817037582397}],"concepts":[{"id":"https://openalex.org/C2780233690","wikidata":"https://www.wikidata.org/wiki/Q535347","display_name":"Transparency (behavior)","level":2,"score":0.8402503728866577},{"id":"https://openalex.org/C2778707766","wikidata":"https://www.wikidata.org/wiki/Q202064","display_name":"Phone","level":2,"score":0.6892238855361938},{"id":"https://openalex.org/C2777421447","wikidata":"https://www.wikidata.org/wiki/Q17517","display_name":"Mobile phone","level":2,"score":0.58359694480896},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5664799809455872},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.5375184416770935},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.527766227722168},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4964471459388733},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4639427661895752},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4399513006210327},{"id":"https://openalex.org/C137577040","wikidata":"https://www.wikidata.org/wiki/Q431965","display_name":"Information asymmetry","level":2,"score":0.4124513566493988},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3219842314720154},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.2592884302139282},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.15599817037582397},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3613905.3647975","is_oa":true,"landing_page_url":"http://dx.doi.org/10.1145/3613905.3647975","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3613905.3647975","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3613905.3647975","is_oa":true,"landing_page_url":"http://dx.doi.org/10.1145/3613905.3647975","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3613905.3647975","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"sustainable_development_goals":[{"score":0.4300000071525574,"display_name":"Responsible consumption and production","id":"https://metadata.un.org/sdg/12"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4396833401.pdf"},"referenced_works_count":6,"referenced_works":["https://openalex.org/W2095953405","https://openalex.org/W2156109180","https://openalex.org/W2782301536","https://openalex.org/W2888552052","https://openalex.org/W3048870688","https://openalex.org/W3161241203"],"related_works":["https://openalex.org/W4382930947","https://openalex.org/W3081288631","https://openalex.org/W3152382318","https://openalex.org/W3004686567","https://openalex.org/W2738656338","https://openalex.org/W2603787370","https://openalex.org/W2555400967","https://openalex.org/W3214759741","https://openalex.org/W3174876210","https://openalex.org/W2388458847"],"abstract_inverted_index":{"With":[0,60],"the":[1,8,38,74,81,103,128,164],"rapid":[2],"global":[3],"growth":[4],"of":[5,27,40,73,94,166],"electronic":[6,168],"waste,":[7],"potential":[9,33],"for":[10,57],"sustainable":[11,141],"consumption":[12],"in":[13,80,102,126],"second-hand":[14,58,167],"mobile":[15],"phone":[16,75],"markets":[17],"remains":[18],"largely":[19],"untapped.":[20],"This":[21],"is":[22],"due":[23],"to":[24,36,70,118,144],"a":[25,41,50,110,135,145],"lack":[26],"trust":[28,101,162],"caused":[29],"by":[30],"information":[31,56,157],"asymmetry:":[32],"buyers":[34],"struggle":[35],"assess":[37],"quality":[39],"used":[42],"phone.":[43],"To":[44],"remedy":[45],"this,":[46],"we":[47],"designed":[48],"Verifone,":[49],"third-party":[51],"interface":[52],"that":[53,109,160],"offers":[54],"device-specific":[55],"phones.":[59],"3D":[61],"interactions":[62],"emulating":[63],"tangible":[64],"experiences":[65],"and":[66,86,96],"data":[67],"visualisations":[68],"aiming":[69],"increase":[71],"transparency":[72],"condition,":[76],"Verifone":[77,138],"instills":[78],"confidence":[79,125],"buying":[82],"process.":[83],"Our":[84],"research":[85,151],"design":[87,98,113],"process":[88],"focused":[89],"on":[90,155],"understanding":[91],"what":[92],"elements":[93,117],"functional":[95],"affective":[97,116],"elicited":[99],"more":[100,124],"phone\u2019s":[104],"condition.":[105,130],"User":[106],"evaluations":[107],"proved":[108],"clean,":[111],"standardized":[112],"combined":[114],"with":[115],"highlight":[119],"device":[120],"uniqueness":[121],"could":[122,139],"inspire":[123],"assessing":[127],"device\u2019s":[129],"The":[131],"positive":[132],"response":[133],"suggests":[134],"tool":[136],"like":[137],"encourage":[140],"purchases,":[142],"contributing":[143],"circular":[146],"economy.":[147],"In":[148],"addition,":[149],"our":[150],"also":[152],"sheds":[153],"light":[154],"effective":[156],"presentation":[158],"styles":[159],"build":[161],"within":[163],"context":[165],"purchases.":[169]},"counts_by_year":[],"updated_date":"2025-12-26T23:08:49.675405","created_date":"2025-10-10T00:00:00"}