{"id":"https://openalex.org/W4396833364","doi":"https://doi.org/10.1145/3613904.3642700","title":"How Knowledge Workers Think Generative AI Will (Not) Transform Their Industries","display_name":"How Knowledge Workers Think Generative AI Will (Not) Transform Their Industries","publication_year":2024,"publication_date":"2024-05-11","ids":{"openalex":"https://openalex.org/W4396833364","doi":"https://doi.org/10.1145/3613904.3642700"},"language":"en","primary_location":{"id":"doi:10.1145/3613904.3642700","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3613904.3642700","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5045188560","display_name":"Allison Woodruff","orcid":"https://orcid.org/0000-0002-5745-7103"},"institutions":[{"id":"https://openalex.org/I1291425158","display_name":"Google (United States)","ror":"https://ror.org/00njsd438","country_code":"US","type":"company","lineage":["https://openalex.org/I1291425158","https://openalex.org/I4210128969"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Allison Woodruff","raw_affiliation_strings":["Google, United States"],"raw_orcid":"https://orcid.org/0000-0002-5745-7103","affiliations":[{"raw_affiliation_string":"Google, United States","institution_ids":["https://openalex.org/I1291425158"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5063334612","display_name":"Renee Shelby","orcid":"https://orcid.org/0000-0003-4720-3844"},"institutions":[{"id":"https://openalex.org/I1291425158","display_name":"Google (United States)","ror":"https://ror.org/00njsd438","country_code":"US","type":"company","lineage":["https://openalex.org/I1291425158","https://openalex.org/I4210128969"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Renee Shelby","raw_affiliation_strings":["Google, United States"],"raw_orcid":"https://orcid.org/0000-0003-4720-3844","affiliations":[{"raw_affiliation_string":"Google, United States","institution_ids":["https://openalex.org/I1291425158"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5018021084","display_name":"Patrick Gage Kelley","orcid":"https://orcid.org/0000-0003-4405-0010"},"institutions":[{"id":"https://openalex.org/I1291425158","display_name":"Google (United States)","ror":"https://ror.org/00njsd438","country_code":"US","type":"company","lineage":["https://openalex.org/I1291425158","https://openalex.org/I4210128969"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Patrick Gage Kelley","raw_affiliation_strings":["Google, United States"],"raw_orcid":"https://orcid.org/0000-0003-4405-0010","affiliations":[{"raw_affiliation_string":"Google, United States","institution_ids":["https://openalex.org/I1291425158"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081697936","display_name":"Steven Rousso-Schindler","orcid":"https://orcid.org/0009-0008-9407-804X"},"institutions":[{"id":"https://openalex.org/I59897056","display_name":"California State University, Long Beach","ror":"https://ror.org/0080fxk18","country_code":"US","type":"education","lineage":["https://openalex.org/I59897056"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Steven Rousso-Schindler","raw_affiliation_strings":["Department of Anthropology, California State University, Long Beach, United States"],"raw_orcid":"https://orcid.org/0009-0008-9407-804X","affiliations":[{"raw_affiliation_string":"Department of Anthropology, California State University, Long Beach, United States","institution_ids":["https://openalex.org/I59897056"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5010827180","display_name":"Jamila Smith-Loud","orcid":"https://orcid.org/0009-0007-7403-7358"},"institutions":[{"id":"https://openalex.org/I1291425158","display_name":"Google (United States)","ror":"https://ror.org/00njsd438","country_code":"US","type":"company","lineage":["https://openalex.org/I1291425158","https://openalex.org/I4210128969"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jamila Smith-Loud","raw_affiliation_strings":["Google, United States"],"raw_orcid":"https://orcid.org/0009-0007-7403-7358","affiliations":[{"raw_affiliation_string":"Google, United States","institution_ids":["https://openalex.org/I1291425158"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5043868130","display_name":"Lauren Wilcox","orcid":"https://orcid.org/0000-0001-6598-1733"},"institutions":[{"id":"https://openalex.org/I1291425158","display_name":"Google (United States)","ror":"https://ror.org/00njsd438","country_code":"US","type":"company","lineage":["https://openalex.org/I1291425158","https://openalex.org/I4210128969"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Lauren Wilcox","raw_affiliation_strings":["Google, United States"],"raw_orcid":"https://orcid.org/0000-0001-6598-1733","affiliations":[{"raw_affiliation_string":"Google, United States","institution_ids":["https://openalex.org/I1291425158"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":44.6726,"has_fulltext":false,"cited_by_count":89,"citation_normalized_percentile":{"value":0.99942743,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":99,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"26"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9732000231742859,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9732000231742859,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12501","display_name":"Digital Economy and Work Transformation","score":0.9650999903678894,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10763","display_name":"Digital Transformation in Industry","score":0.9569000005722046,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/generative-grammar","display_name":"Generative grammar","score":0.6945475339889526},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5241042375564575},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4820576608181},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.46697115898132324}],"concepts":[{"id":"https://openalex.org/C39890363","wikidata":"https://www.wikidata.org/wiki/Q36108","display_name":"Generative grammar","level":2,"score":0.6945475339889526},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5241042375564575},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4820576608181},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.46697115898132324}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3613904.3642700","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3613904.3642700","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.41999998688697815}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":120,"referenced_works":["https://openalex.org/W179875071","https://openalex.org/W1705278266","https://openalex.org/W1821977771","https://openalex.org/W1853847069","https://openalex.org/W1965193994","https://openalex.org/W1990044033","https://openalex.org/W1991376523","https://openalex.org/W1998472804","https://openalex.org/W2021493990","https://openalex.org/W2058619762","https://openalex.org/W2062472769","https://openalex.org/W2085052129","https://openalex.org/W2088903106","https://openalex.org/W2092221852","https://openalex.org/W2136925099","https://openalex.org/W2140420369","https://openalex.org/W2149868499","https://openalex.org/W2151478198","https://openalex.org/W2157153165","https://openalex.org/W2170518570","https://openalex.org/W2170857744","https://openalex.org/W2183446013","https://openalex.org/W2236262502","https://openalex.org/W2276794758","https://openalex.org/W2289030476","https://openalex.org/W2289112451","https://openalex.org/W2324375748","https://openalex.org/W2399394062","https://openalex.org/W2407487822","https://openalex.org/W2546935004","https://openalex.org/W2610364475","https://openalex.org/W2790165607","https://openalex.org/W2792969545","https://openalex.org/W2795389852","https://openalex.org/W2808276866","https://openalex.org/W2883448851","https://openalex.org/W2899051424","https://openalex.org/W2914665179","https://openalex.org/W2922720375","https://openalex.org/W2940651937","https://openalex.org/W2943791936","https://openalex.org/W2944277342","https://openalex.org/W2950504429","https://openalex.org/W2961787577","https://openalex.org/W2979893369","https://openalex.org/W2981916298","https://openalex.org/W2989168403","https://openalex.org/W2996952890","https://openalex.org/W2999331643","https://openalex.org/W3003646990","https://openalex.org/W3010063553","https://openalex.org/W3029464893","https://openalex.org/W3031000691","https://openalex.org/W3034749153","https://openalex.org/W3037942636","https://openalex.org/W3048560297","https://openalex.org/W3083405350","https://openalex.org/W3106145076","https://openalex.org/W3124124240","https://openalex.org/W3127545360","https://openalex.org/W3138516171","https://openalex.org/W3139929360","https://openalex.org/W3148399464","https://openalex.org/W3154248444","https://openalex.org/W3155482157","https://openalex.org/W3159250634","https://openalex.org/W3160935449","https://openalex.org/W3161501253","https://openalex.org/W3163054706","https://openalex.org/W3163822446","https://openalex.org/W3189060466","https://openalex.org/W3199074889","https://openalex.org/W3200421165","https://openalex.org/W3203109407","https://openalex.org/W3208402407","https://openalex.org/W3208630307","https://openalex.org/W4206378140","https://openalex.org/W4213451626","https://openalex.org/W4221055872","https://openalex.org/W4221164056","https://openalex.org/W4224985706","https://openalex.org/W4224992620","https://openalex.org/W4224999418","https://openalex.org/W4225012671","https://openalex.org/W4225115543","https://openalex.org/W4225126561","https://openalex.org/W4225165492","https://openalex.org/W4237438446","https://openalex.org/W4238240747","https://openalex.org/W4246028138","https://openalex.org/W4283705032","https://openalex.org/W4285082367","https://openalex.org/W4288359814","https://openalex.org/W4298179695","https://openalex.org/W4313477803","https://openalex.org/W4319167005","https://openalex.org/W4320081749","https://openalex.org/W4320838518","https://openalex.org/W4321153003","https://openalex.org/W4321162272","https://openalex.org/W4323345726","https://openalex.org/W4323570570","https://openalex.org/W4360991155","https://openalex.org/W4365999187","https://openalex.org/W4366547592","https://openalex.org/W4366550857","https://openalex.org/W4366590749","https://openalex.org/W4366594764","https://openalex.org/W4366597496","https://openalex.org/W4366598071","https://openalex.org/W4366817968","https://openalex.org/W4381194426","https://openalex.org/W4384154918","https://openalex.org/W4385605341","https://openalex.org/W4386119242","https://openalex.org/W4386827556","https://openalex.org/W4389950585","https://openalex.org/W4393403406","https://openalex.org/W6811671333","https://openalex.org/W6817125255"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2748952813","https://openalex.org/W2380075625","https://openalex.org/W2390279801","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W4396696052","https://openalex.org/W2382290278"],"abstract_inverted_index":{"Generative":[0],"AI":[1,20,69,104],"is":[2],"expected":[3],"to":[4,73,88],"have":[5],"transformative":[6],"effects":[7],"in":[8,25,93,131],"multiple":[9],"knowledge":[10,16,89,133],"industries.":[11,134],"To":[12],"better":[13],"understand":[14],"how":[15],"workers":[17],"expect":[18],"generative":[19,52,68,103],"may":[21,105],"affect":[22],"their":[23,112],"industries":[24,90],"the":[26,62,85,146],"future,":[27],"we":[28,125],"conducted":[29],"participatory":[30],"research":[31,143],"workshops":[32],"for":[33,145],"seven":[34],"different":[35],"industries,":[36],"with":[37,137],"a":[38,56,71,138],"total":[39],"of":[40,51,140],"54":[41],"participants":[42,65],"across":[43,61],"three":[44],"US":[45],"cities.":[46],"We":[47,119,135],"describe":[48,120],"participants\u2019":[49],"expectations":[50],"AI\u2019s":[53],"impact,":[54],"including":[55],"dominant":[57],"narrative":[58],"that":[59],"cut":[60],"groups\u2019":[63],"discourse:":[64],"largely":[66],"envision":[67,102],"as":[70],"tool":[72],"perform":[74],"menial":[75],"work,":[76],"under":[77],"human":[78],"review.":[79],"Participants":[80,99],"do":[81,100],"not":[82],"generally":[83],"anticipate":[84],"disruptive":[86],"changes":[87],"currently":[91,110],"projected":[92],"common":[94],"media":[95],"and":[96,117,123,142],"academic":[97],"narratives.":[98],"however":[101],"amplify":[106],"four":[107],"social":[108],"forces":[109],"shaping":[111],"industries:":[113],"deskilling,":[114],"dehumanization,":[115],"disconnection,":[116],"disinformation.":[118],"these":[121],"forces,":[122],"then":[124],"provide":[126],"additional":[127],"detail":[128],"regarding":[129],"attitudes":[130],"specific":[132],"conclude":[136],"discussion":[139],"implications":[141],"challenges":[144],"HCI":[147],"community.":[148]},"counts_by_year":[{"year":2026,"cited_by_count":32},{"year":2025,"cited_by_count":48},{"year":2024,"cited_by_count":9}],"updated_date":"2026-08-18T07:49:30.821534","created_date":"2025-10-10T00:00:00"}
