{"id":"https://openalex.org/W4396833606","doi":"https://doi.org/10.1145/3613904.3642685","title":"DISCERN: Designing Decision Support Interfaces to Investigate the Complexities of Workplace Social Decision-Making With Line Managers","display_name":"DISCERN: Designing Decision Support Interfaces to Investigate the Complexities of Workplace Social Decision-Making With Line Managers","publication_year":2024,"publication_date":"2024-05-11","ids":{"openalex":"https://openalex.org/W4396833606","doi":"https://doi.org/10.1145/3613904.3642685"},"language":"en","primary_location":{"id":"doi:10.1145/3613904.3642685","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3613904.3642685","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3613904.3642685","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"preprint","indexed_in":["arxiv","crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3613904.3642685","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5017335423","display_name":"Pranav Khadpe","orcid":"https://orcid.org/0000-0002-2106-4527"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Pranav Khadpe","raw_affiliation_strings":["Human-Computer Interaction Institute, Carnegie Mellon University, United States"],"raw_orcid":"https://orcid.org/0000-0002-2106-4527","affiliations":[{"raw_affiliation_string":"Human-Computer Interaction Institute, Carnegie Mellon University, United States","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5002820125","display_name":"Lindy Le","orcid":"https://orcid.org/0009-0007-6826-8897"},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Lindy Le","raw_affiliation_strings":["Microsoft, United States"],"raw_orcid":"https://orcid.org/0009-0007-6826-8897","affiliations":[{"raw_affiliation_string":"Microsoft, United States","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5050040706","display_name":"Kate Nowak","orcid":"https://orcid.org/0009-0006-1360-2045"},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Kate Nowak","raw_affiliation_strings":["Microsoft, United States"],"raw_orcid":"https://orcid.org/0009-0006-1360-2045","affiliations":[{"raw_affiliation_string":"Microsoft, United States","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5014724580","display_name":"Shamsi T. Iqbal","orcid":"https://orcid.org/0000-0002-9380-8759"},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Shamsi T Iqbal","raw_affiliation_strings":["Microsoft Research, United States"],"raw_orcid":"https://orcid.org/0000-0002-9380-8759","affiliations":[{"raw_affiliation_string":"Microsoft Research, United States","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5072651383","display_name":"Jina Suh","orcid":"https://orcid.org/0000-0002-7646-5563"},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jina Suh","raw_affiliation_strings":["Microsoft Research, United States"],"raw_orcid":"https://orcid.org/0000-0002-7646-5563","affiliations":[{"raw_affiliation_string":"Microsoft Research, United States","institution_ids":["https://openalex.org/I1290206253"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5017335423"],"corresponding_institution_ids":["https://openalex.org/I74973139"],"apc_list":null,"apc_paid":null,"fwci":3.7755,"has_fulltext":true,"cited_by_count":11,"citation_normalized_percentile":{"value":0.93138958,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"18"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.989300012588501,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.989300012588501,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9736999869346619,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9648000001907349,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5777354836463928},{"id":"https://openalex.org/keywords/line","display_name":"Line (geometry)","score":0.5371295809745789},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5247492790222168},{"id":"https://openalex.org/keywords/line-management","display_name":"Line management","score":0.49054640531539917},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4409429132938385},{"id":"https://openalex.org/keywords/decision-support-system","display_name":"Decision support system","score":0.44068974256515503},{"id":"https://openalex.org/keywords/r-cast","display_name":"R-CAST","score":0.4174400866031647},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.3546803593635559},{"id":"https://openalex.org/keywords/business-decision-mapping","display_name":"Business decision mapping","score":0.3290274143218994},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.18680039048194885},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.16207554936408997},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.07145601511001587}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5777354836463928},{"id":"https://openalex.org/C198352243","wikidata":"https://www.wikidata.org/wiki/Q37105","display_name":"Line (geometry)","level":2,"score":0.5371295809745789},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5247492790222168},{"id":"https://openalex.org/C40213455","wikidata":"https://www.wikidata.org/wiki/Q5483094","display_name":"Line management","level":2,"score":0.49054640531539917},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4409429132938385},{"id":"https://openalex.org/C107327155","wikidata":"https://www.wikidata.org/wiki/Q330268","display_name":"Decision support system","level":2,"score":0.44068974256515503},{"id":"https://openalex.org/C59719044","wikidata":"https://www.wikidata.org/wiki/Q7273265","display_name":"R-CAST","level":4,"score":0.4174400866031647},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.3546803593635559},{"id":"https://openalex.org/C97944126","wikidata":"https://www.wikidata.org/wiki/Q5001864","display_name":"Business decision mapping","level":3,"score":0.3290274143218994},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.18680039048194885},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.16207554936408997},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.07145601511001587},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3613904.3642685","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3613904.3642685","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3613904.3642685","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},{"id":"pmh:oai:arXiv.org:2402.19318","is_oa":true,"landing_page_url":"http://arxiv.org/abs/2402.19318","pdf_url":"https://arxiv.org/pdf/2402.19318","source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"}],"best_oa_location":{"id":"doi:10.1145/3613904.3642685","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3613904.3642685","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3613904.3642685","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"sustainable_development_goals":[{"score":0.699999988079071,"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320308943","display_name":"Microsoft Research","ror":"https://ror.org/00d0nc645"}],"has_content":{"grobid_xml":false,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4396833606.pdf"},"referenced_works_count":48,"referenced_works":["https://openalex.org/W1537701508","https://openalex.org/W1561655767","https://openalex.org/W1964889320","https://openalex.org/W2026912282","https://openalex.org/W2037710531","https://openalex.org/W2045065134","https://openalex.org/W2052876062","https://openalex.org/W2057638807","https://openalex.org/W2080275653","https://openalex.org/W2110404837","https://openalex.org/W2110813914","https://openalex.org/W2114366269","https://openalex.org/W2115556748","https://openalex.org/W2133443878","https://openalex.org/W2139252194","https://openalex.org/W2140964946","https://openalex.org/W2146006703","https://openalex.org/W2150077998","https://openalex.org/W2150634379","https://openalex.org/W2317293732","https://openalex.org/W2335500505","https://openalex.org/W2417242335","https://openalex.org/W2484607757","https://openalex.org/W2510911826","https://openalex.org/W2795755461","https://openalex.org/W2805876460","https://openalex.org/W2923421605","https://openalex.org/W2941320055","https://openalex.org/W2963748066","https://openalex.org/W3093786711","https://openalex.org/W3137784937","https://openalex.org/W3156270226","https://openalex.org/W3161590410","https://openalex.org/W3163078977","https://openalex.org/W3172101419","https://openalex.org/W3182731259","https://openalex.org/W3186947646","https://openalex.org/W4220897491","https://openalex.org/W4225001143","https://openalex.org/W4225006216","https://openalex.org/W4234249932","https://openalex.org/W4288076431","https://openalex.org/W4307475457","https://openalex.org/W4360991594","https://openalex.org/W4366004130","https://openalex.org/W4379790466","https://openalex.org/W4384648014","https://openalex.org/W4387629059"],"related_works":["https://openalex.org/W26549110","https://openalex.org/W646492873","https://openalex.org/W1557127976","https://openalex.org/W197482336","https://openalex.org/W173065931","https://openalex.org/W1485742592","https://openalex.org/W2557578560","https://openalex.org/W2150145149","https://openalex.org/W2742805886","https://openalex.org/W1555237150"],"abstract_inverted_index":{"Line":[0],"managers":[1,66],"form":[2],"the":[3,138],"first":[4],"level":[5],"of":[6,83,123,132],"management":[7],"in":[8,27,137],"organizations,":[9],"and":[10,74,93,115,125],"must":[11],"make":[12],"complex":[13],"decisions,":[14],"while":[15],"maintaining":[16],"relationships":[17],"with":[18,64],"those":[19,55],"impacted":[20],"by":[21],"their":[22,32,91],"decisions.":[23],"Amidst":[24],"growing":[25],"interest":[26],"technology-supported":[28],"decision-making":[29,44,72,134],"at":[30],"work,":[31],"needs":[33,95],"remain":[34],"understudied.":[35],"Further,":[36],"most":[37],"existing":[38],"design":[39,62,131],"knowledge":[40],"for":[41,76,105],"supporting":[42],"social":[43,133,146],"comes":[45],"from":[46,54],"domains":[47],"where":[48],"decision-makers":[49],"are":[50],"more":[51,141],"socially":[52],"detached":[53],"they":[56,102,116],"decide":[57],"for.":[58],"We":[59,100,128],"conducted":[60],"iterative":[61],"research":[63],"line":[65],"within":[67],"a":[68,84,121],"technology":[69],"organization,":[70],"investigating":[71],"practices,":[73],"opportunities":[75],"technological":[77],"support.":[78,99],"Through":[79],"formative":[80],"research,":[81],"development":[82],"decision-representation":[85],"tool\u2014DISCERN\u2014and":[86],"user":[87],"enactments,":[88],"we":[89],"identify":[90],"communication":[92],"analysis":[94],"that":[96,111],"lack":[97],"adequate":[98],"found":[101],"preferred":[103],"tools":[104,110,118],"externalizing":[106],"reasoning":[107],"rather":[108],"than":[109],"replace":[112],"interpersonal":[113],"interactions,":[114],"wanted":[117],"to":[119],"support":[120,143],"range":[122],"intuitive":[124],"calculative":[126],"decision-making.":[127,147],"discuss":[129],"how":[130],"supports,":[135],"especially":[136],"workplace,":[139],"can":[140],"explicitly":[142],"highly":[144],"interactional":[145]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":9},{"year":2024,"cited_by_count":1}],"updated_date":"2026-03-11T06:11:40.159057","created_date":"2025-10-10T00:00:00"}