{"id":"https://openalex.org/W4396832115","doi":"https://doi.org/10.1145/3613904.3642456","title":"Not as easy as just update: Survey of System Administrators and Patching Behaviours","display_name":"Not as easy as just update: Survey of System Administrators and Patching Behaviours","publication_year":2024,"publication_date":"2024-05-11","ids":{"openalex":"https://openalex.org/W4396832115","doi":"https://doi.org/10.1145/3613904.3642456"},"language":"en","primary_location":{"id":"doi:10.1145/3613904.3642456","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3613904.3642456","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3613904.3642456","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3613904.3642456","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5085518786","display_name":"Adam Jenkins","orcid":"https://orcid.org/0000-0001-7865-0087"},"institutions":[{"id":"https://openalex.org/I183935753","display_name":"King's College London","ror":"https://ror.org/0220mzb33","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I183935753"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Adam D G Jenkins","raw_affiliation_strings":["School of Informatics, King's College London, United Kingdom"],"affiliations":[{"raw_affiliation_string":"School of Informatics, King's College London, United Kingdom","institution_ids":["https://openalex.org/I183935753"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057703309","display_name":"Linsen Liu","orcid":"https://orcid.org/0009-0007-9128-2291"},"institutions":[{"id":"https://openalex.org/I98677209","display_name":"University of Edinburgh","ror":"https://ror.org/01nrxwf90","country_code":"GB","type":"education","lineage":["https://openalex.org/I98677209"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Linsen Liu","raw_affiliation_strings":["School of Informatics, University of Edinburgh, United Kingdom"],"affiliations":[{"raw_affiliation_string":"School of Informatics, University of Edinburgh, United Kingdom","institution_ids":["https://openalex.org/I98677209"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5069675691","display_name":"Maria Wolters","orcid":"https://orcid.org/0000-0002-3369-3558"},"institutions":[{"id":"https://openalex.org/I202367325","display_name":"Oldenburger Institut f\u00fcr Informatik","ror":"https://ror.org/003sav189","country_code":"DE","type":"facility","lineage":["https://openalex.org/I202367325"]},{"id":"https://openalex.org/I98677209","display_name":"University of Edinburgh","ror":"https://ror.org/01nrxwf90","country_code":"GB","type":"education","lineage":["https://openalex.org/I98677209"]}],"countries":["DE","GB"],"is_corresponding":false,"raw_author_name":"Maria K Wolters","raw_affiliation_strings":["Society Division, OFFIS, Germany and School of Informatics, University of Edinburgh, United Kingdom"],"affiliations":[{"raw_affiliation_string":"Society Division, OFFIS, Germany and School of Informatics, University of Edinburgh, United Kingdom","institution_ids":["https://openalex.org/I202367325","https://openalex.org/I98677209"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5082266410","display_name":"Kami Vaniea","orcid":"https://orcid.org/0000-0001-8042-3342"},"institutions":[{"id":"https://openalex.org/I151746483","display_name":"University of Waterloo","ror":"https://ror.org/01aff2v68","country_code":"CA","type":"education","lineage":["https://openalex.org/I151746483"]},{"id":"https://openalex.org/I98677209","display_name":"University of Edinburgh","ror":"https://ror.org/01nrxwf90","country_code":"GB","type":"education","lineage":["https://openalex.org/I98677209"]}],"countries":["CA","GB"],"is_corresponding":false,"raw_author_name":"Kami Vaniea","raw_affiliation_strings":["Electrical and Computer Engineering, University of Waterloo, Canada and Informatics, University of Edinburgh, United Kingdom"],"affiliations":[{"raw_affiliation_string":"Electrical and Computer Engineering, University of Waterloo, Canada and Informatics, University of Edinburgh, United Kingdom","institution_ids":["https://openalex.org/I151746483","https://openalex.org/I98677209"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5085518786"],"corresponding_institution_ids":["https://openalex.org/I183935753"],"apc_list":null,"apc_paid":null,"fwci":6.8231,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.9671114,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"17"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10734","display_name":"Information and Cyber Security","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.9977999925613403,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6152815818786621},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.4887256622314453},{"id":"https://openalex.org/keywords/range","display_name":"Range (aeronautics)","score":0.46817392110824585},{"id":"https://openalex.org/keywords/test","display_name":"Test (biology)","score":0.45616772770881653},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.38396382331848145},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3563983142375946},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.16546717286109924}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6152815818786621},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.4887256622314453},{"id":"https://openalex.org/C204323151","wikidata":"https://www.wikidata.org/wiki/Q905424","display_name":"Range (aeronautics)","level":2,"score":0.46817392110824585},{"id":"https://openalex.org/C2777267654","wikidata":"https://www.wikidata.org/wiki/Q3519023","display_name":"Test (biology)","level":2,"score":0.45616772770881653},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.38396382331848145},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3563983142375946},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.16546717286109924},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C146978453","wikidata":"https://www.wikidata.org/wiki/Q3798668","display_name":"Aerospace engineering","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1145/3613904.3642456","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3613904.3642456","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3613904.3642456","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},{"id":"pmh:oai:kclpure.kcl.ac.uk:openaire/b103cefa-f199-4c47-997d-5dfb3a0568e3","is_oa":true,"landing_page_url":"https://kclpure.kcl.ac.uk/portal/en/publications/b103cefa-f199-4c47-997d-5dfb3a0568e3","pdf_url":null,"source":{"id":"https://openalex.org/S4306400216","display_name":"Research Portal (King's College London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I183935753","host_organization_name":"King's College London","host_organization_lineage":["https://openalex.org/I183935753"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Jenkins, A, Wolters, M, Liu, L & Vaniea, K 2024, Not as easy as just update : Survey of System Administrators and Patching Behaviours. in CHI 2024 - Proceedings of the 2024 CHI Conference on Human Factors in Computing Sytems., 972, Conference on Human Factors in Computing Systems - Proceedings, 2024 CHI Conference on Human Factors in Computing Sytems, CHI 2024, Hybrid, Honolulu, United States, 11/05/2024. https://doi.org/10.1145/3613904.3642456","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:kclpure.kcl.ac.uk:publications/b103cefa-f199-4c47-997d-5dfb3a0568e3","is_oa":true,"landing_page_url":"https://www.scopus.com/pages/publications/85194865992","pdf_url":null,"source":{"id":"https://openalex.org/S4306400216","display_name":"Research Portal (King's College London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I183935753","host_organization_name":"King's College London","host_organization_lineage":["https://openalex.org/I183935753"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Jenkins, A, Wolters, M, Liu, L & Vaniea, K 2024, Not as easy as just update : Survey of System Administrators and Patching Behaviours. in CHI 2024 - Proceedings of the 2024 CHI Conference on Human Factors in Computing Sytems., 972, Conference on Human Factors in Computing Systems - Proceedings, 2024 CHI Conference on Human Factors in Computing Sytems, CHI 2024, Hybrid, Honolulu, United States, 11/05/2024. https://doi.org/10.1145/3613904.3642456","raw_type":"info:eu-repo/semantics/publishedVersion"}],"best_oa_location":{"id":"doi:10.1145/3613904.3642456","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3613904.3642456","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3613904.3642456","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W4396832115.pdf"},"referenced_works_count":43,"referenced_works":["https://openalex.org/W4339207","https://openalex.org/W1780382453","https://openalex.org/W1967042038","https://openalex.org/W1967187672","https://openalex.org/W1971295515","https://openalex.org/W1971741211","https://openalex.org/W1973937368","https://openalex.org/W1981620671","https://openalex.org/W1995989152","https://openalex.org/W2059758383","https://openalex.org/W2065890363","https://openalex.org/W2074406743","https://openalex.org/W2077721836","https://openalex.org/W2083477206","https://openalex.org/W2091494072","https://openalex.org/W2095535242","https://openalex.org/W2122382822","https://openalex.org/W2162956413","https://openalex.org/W2164884375","https://openalex.org/W2261611353","https://openalex.org/W2338846068","https://openalex.org/W2537669654","https://openalex.org/W2617798520","https://openalex.org/W2624735790","https://openalex.org/W2766411424","https://openalex.org/W2889665541","https://openalex.org/W2912217675","https://openalex.org/W2914630606","https://openalex.org/W2980658844","https://openalex.org/W3003257820","https://openalex.org/W3032791547","https://openalex.org/W3049077356","https://openalex.org/W3121431905","https://openalex.org/W3136969503","https://openalex.org/W3173382863","https://openalex.org/W3207647981","https://openalex.org/W3214913126","https://openalex.org/W4226185774","https://openalex.org/W4294978736","https://openalex.org/W4309617063","https://openalex.org/W4365999229","https://openalex.org/W4384948700","https://openalex.org/W6600170911"],"related_works":["https://openalex.org/W641782856","https://openalex.org/W24443521","https://openalex.org/W2471323292","https://openalex.org/W2296759459","https://openalex.org/W2045139758","https://openalex.org/W4205202004","https://openalex.org/W2188047296","https://openalex.org/W2352527711","https://openalex.org/W9484388","https://openalex.org/W2377100367"],"abstract_inverted_index":{"Patching":[0],"software":[1],"theoretically":[2],"leads":[3],"to":[4,15,66,106],"improvements":[5],"including":[6],"security":[7],"critical":[8],"changes,":[9],"but":[10],"it":[11],"can":[12,24],"also":[13,84],"lead":[14],"new":[16,22],"issues.":[17],"For":[18],"System":[19],"Administrators":[20],"(sysadmins)":[21],"issues":[23],"negatively":[25],"impact":[26,52],"operations":[27],"at":[28],"their":[29,42,108],"organization.":[30],"While":[31],"mitigation":[32],"options":[33],"like":[34,48],"test":[35],"environments":[36,75],"exist,":[37],"little":[38],"is":[39],"known":[40,87],"about":[41],"prevalence":[43],"or":[44],"how":[45],"contextual":[46],"factors":[47],"size":[49],"of":[50,55,102],"organization":[51],"the":[53],"practice":[54],"Patch":[56,64],"Management.":[57],"We":[58,70,83],"surveyed":[59],"220":[60],"sysadmins":[61,90],"engaged":[62],"in":[63],"Management":[65],"investigate":[67],"self-reported":[68],"behaviors.":[69],"found":[71],"that":[72,89],"dedicated":[73],"testing":[74],"are":[76],"not":[77],"as":[78,80,98],"prevalent":[79],"previously":[81],"assumed.":[82],"expand":[85],"on":[86],"behaviours":[88,105],"perform":[91],"when":[92],"facing":[93],"a":[94,100],"troublesome":[95],"patch,":[96],"such":[97],"employing":[99],"range":[101],"problem":[103],"solving":[104],"inform":[107],"patching":[109],"decisions.":[110]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":3}],"updated_date":"2026-04-14T08:04:32.555800","created_date":"2025-10-10T00:00:00"}
