{"id":"https://openalex.org/W4396833062","doi":"https://doi.org/10.1145/3613904.3641918","title":"Not Just A Dot on The Map: Food Delivery Workers as Infrastructure","display_name":"Not Just A Dot on The Map: Food Delivery Workers as Infrastructure","publication_year":2024,"publication_date":"2024-05-11","ids":{"openalex":"https://openalex.org/W4396833062","doi":"https://doi.org/10.1145/3613904.3641918"},"language":"en","primary_location":{"id":"doi:10.1145/3613904.3641918","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3613904.3641918","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3613904.3641918","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3613904.3641918","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5030374921","display_name":"Riyaj Shaikh","orcid":"https://orcid.org/0009-0006-8284-3408"},"institutions":[{"id":"https://openalex.org/I161593684","display_name":"Stockholm University","ror":"https://ror.org/05f0yaq80","country_code":"SE","type":"education","lineage":["https://openalex.org/I161593684"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Riyaj Shaikh","raw_affiliation_strings":["Department of Computer and Systems Sciences, Stockholm University, Sweden"],"raw_orcid":"https://orcid.org/0009-0006-8284-3408","affiliations":[{"raw_affiliation_string":"Department of Computer and Systems Sciences, Stockholm University, Sweden","institution_ids":["https://openalex.org/I161593684"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5071171283","display_name":"Anubha Singh","orcid":"https://orcid.org/0000-0003-4323-4467"},"institutions":[{"id":"https://openalex.org/I27837315","display_name":"University of Michigan","ror":"https://ror.org/00jmfr291","country_code":"US","type":"education","lineage":["https://openalex.org/I27837315"]},{"id":"https://openalex.org/I4210111179","display_name":"Michigan United","ror":"https://ror.org/0291ys696","country_code":"US","type":"nonprofit","lineage":["https://openalex.org/I4210111179"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Anubha Singh","raw_affiliation_strings":["School of Information, University of Michigan, United States"],"raw_orcid":"https://orcid.org/0000-0003-4323-4467","affiliations":[{"raw_affiliation_string":"School of Information, University of Michigan, United States","institution_ids":["https://openalex.org/I27837315","https://openalex.org/I4210111179"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5005523245","display_name":"Barry Brown","orcid":"https://orcid.org/0000-0002-9710-6607"},"institutions":[{"id":"https://openalex.org/I124055696","display_name":"University of Copenhagen","ror":"https://ror.org/035b05819","country_code":"DK","type":"education","lineage":["https://openalex.org/I124055696"]},{"id":"https://openalex.org/I161593684","display_name":"Stockholm University","ror":"https://ror.org/05f0yaq80","country_code":"SE","type":"education","lineage":["https://openalex.org/I161593684"]}],"countries":["DK","SE"],"is_corresponding":false,"raw_author_name":"Barry Brown","raw_affiliation_strings":["Department of Computer and Systems Sciences, Stockholm University, Sweden and University of Copenhagen, Denmark"],"raw_orcid":"https://orcid.org/0000-0002-9710-6607","affiliations":[{"raw_affiliation_string":"Department of Computer and Systems Sciences, Stockholm University, Sweden and University of Copenhagen, Denmark","institution_ids":["https://openalex.org/I124055696","https://openalex.org/I161593684"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5081925452","display_name":"Airi Lampinen","orcid":"https://orcid.org/0000-0002-9100-3826"},"institutions":[{"id":"https://openalex.org/I161593684","display_name":"Stockholm University","ror":"https://ror.org/05f0yaq80","country_code":"SE","type":"education","lineage":["https://openalex.org/I161593684"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Airi Lampinen","raw_affiliation_strings":["Department of Computer and Systems Sciences, Stockholm University, Sweden"],"raw_orcid":"https://orcid.org/0000-0002-9100-3826","affiliations":[{"raw_affiliation_string":"Department of Computer and Systems Sciences, Stockholm University, Sweden","institution_ids":["https://openalex.org/I161593684"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":15.8235,"has_fulltext":true,"cited_by_count":16,"citation_normalized_percentile":{"value":0.98955556,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":99,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"15"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12501","display_name":"Digital Economy and Work Transformation","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12501","display_name":"Digital Economy and Work Transformation","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12786","display_name":"Innovation and Socioeconomic Development","score":0.9761999845504761,"subfield":{"id":"https://openalex.org/subfields/1403","display_name":"Business and International Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.44645535945892334},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3571588397026062}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.44645535945892334},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3571588397026062}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3613904.3641918","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3613904.3641918","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3613904.3641918","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},{"id":"pmh:oai:pure.atira.dk:openaire_cris_publications/c681ecc8-4a64-4f58-b948-b9535aabdbf1","is_oa":true,"landing_page_url":"https://researchprofiles.ku.dk/da/publications/c681ecc8-4a64-4f58-b948-b9535aabdbf1","pdf_url":"https://curis.ku.dk/ws/files/414750527/Not_Just_A_Dot_on_The_Map.pdf","source":{"id":"https://openalex.org/S4306401983","display_name":"Research at the University of Copenhagen (University of Copenhagen)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I124055696","host_organization_name":"University of Copenhagen","host_organization_lineage":["https://openalex.org/I124055696"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Shaikh , R , Singh , A , Brown , B & Lampinen , A 2024 , Not Just A Dot on The Map : Food Delivery Workers as Infrastructure . in CHI 2024 - Proceedings of the 2024 CHI Conference on Human Factors in Computing Sytems . , 385 , Association for Computing Machinery , Conference on Human Factors in Computing Systems - Proceedings , 2024 CHI Conference on Human Factors in Computing Sytems, CHI 2024 , Hybrid, Honolulu , United States , 11/05/2024 . https://doi.org/10.1145/3613904.3641918","raw_type":"contributionToPeriodical"}],"best_oa_location":{"id":"doi:10.1145/3613904.3641918","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3613904.3641918","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3613904.3641918","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G235132559","display_name":null,"funder_award_id":"2019.0228","funder_id":"https://openalex.org/F4320327344","funder_display_name":"Marcus och Amalia Wallenbergs minnesfond"},{"id":"https://openalex.org/G8125403758","display_name":null,"funder_award_id":"MMW 2019.0228","funder_id":"https://openalex.org/F4320327344","funder_display_name":"Marcus och Amalia Wallenbergs minnesfond"}],"funders":[{"id":"https://openalex.org/F4320325669","display_name":"Stockholms Universitet","ror":"https://ror.org/05f0yaq80"},{"id":"https://openalex.org/F4320327344","display_name":"Marcus och Amalia Wallenbergs minnesfond","ror":"https://ror.org/024f3s581"}],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W4396833062.pdf"},"referenced_works_count":48,"referenced_works":["https://openalex.org/W1577398439","https://openalex.org/W1601400566","https://openalex.org/W1783594902","https://openalex.org/W1964450454","https://openalex.org/W2034888853","https://openalex.org/W2041961055","https://openalex.org/W2055699460","https://openalex.org/W2068408009","https://openalex.org/W2083408358","https://openalex.org/W2099634487","https://openalex.org/W2117184327","https://openalex.org/W2126192742","https://openalex.org/W2147603330","https://openalex.org/W2293634932","https://openalex.org/W2608512207","https://openalex.org/W2610649617","https://openalex.org/W2746772577","https://openalex.org/W2803753421","https://openalex.org/W2898987341","https://openalex.org/W2905445769","https://openalex.org/W2941033275","https://openalex.org/W2957654274","https://openalex.org/W2983253470","https://openalex.org/W3012789425","https://openalex.org/W3024785227","https://openalex.org/W3036540524","https://openalex.org/W3093009849","https://openalex.org/W3093272061","https://openalex.org/W3109539475","https://openalex.org/W3124448514","https://openalex.org/W3173790410","https://openalex.org/W3175288033","https://openalex.org/W3183699031","https://openalex.org/W3188676500","https://openalex.org/W3188740503","https://openalex.org/W3207949696","https://openalex.org/W4225096151","https://openalex.org/W4225117352","https://openalex.org/W4283161468","https://openalex.org/W4288045658","https://openalex.org/W4288404112","https://openalex.org/W4308764898","https://openalex.org/W4323572060","https://openalex.org/W4366550418","https://openalex.org/W4366581812","https://openalex.org/W4367557284","https://openalex.org/W4383681409","https://openalex.org/W4387344988"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W4391913857","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W4396696052"],"abstract_inverted_index":{"Food":[0],"delivery":[1,29,75],"platforms":[2],"are":[3],"location-based":[4,71],"services":[5],"that":[6,49],"rely":[7],"on":[8,133],"minimal,":[9],"quantifiable":[10],"data":[11],"points,":[12],"such":[13],"as":[14,93,121],"GPS":[15,53],"location,":[16],"to":[17,55,90,102],"represent":[18],"and":[19,57,95,141],"manage":[20],"labor.":[21],"Drawing":[22],"upon":[23,127],"an":[24],"ethnographic":[25],"study":[26],"of":[27],"food":[28],"work":[30],"in":[31,100,144],"India":[32],"during":[33,87],"the":[34,39,68,74,81,88],"COVID-19":[35],"pandemic,":[36],"we":[37,62,111,114,135],"illustrate":[38],"challenges":[40],"gig":[41,119,138],"workers":[42,120],"face":[43],"when":[44],"working":[45],"with":[46,67],"a":[47],"platform":[48,82,107],"uses":[50],"their":[51,59],"(phone\u2019s)":[52],"location":[54],"monitor":[56],"control":[58],"movement.":[60],"Further,":[61],"describe":[63],"how":[64,80,134],"these,":[65],"along":[66],"platform\u2019s":[69],"opaque,":[70],"logics,":[72],"shape":[73],"workflow.":[76],"We":[77,129],"also":[78],"document":[79],"selectively":[83],"represented":[84],"workers\u2019":[85,98,139],"bodies":[86],"pandemic":[89],"portray":[91],"them":[92],"safe":[94],"sterile,":[96],"describing":[97],"tactics":[99],"responding":[101],"issues":[103],"arising":[104],"from":[105,117],"asymmetric":[106],"policies.":[108],"In":[109],"discussion,":[110],"consider":[112],"what":[113],"can":[115],"learn":[116],"understanding":[118],"\u2018infrastructure\u2019,":[122],"commonly":[123],"overlooked":[124],"but":[125],"visible":[126],"breakdown.":[128],"conclude":[130],"by":[131],"reflecting":[132],"might":[136],"center":[137],"well-being":[140],"bodily":[142],"needs":[143],"design.":[145]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":13}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
