{"id":"https://openalex.org/W4390994878","doi":"https://doi.org/10.1145/3612783.3612802","title":"Automatic Generation of Empathy Maps","display_name":"Automatic Generation of Empathy Maps","publication_year":2023,"publication_date":"2023-09-04","ids":{"openalex":"https://openalex.org/W4390994878","doi":"https://doi.org/10.1145/3612783.3612802"},"language":"en","primary_location":{"id":"doi:10.1145/3612783.3612802","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3612783.3612802","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"XXIII International Conference on Human Computer Interaction","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5093741135","display_name":"Marta Higuera","orcid":"https://orcid.org/0009-0009-9012-4675"},"institutions":[{"id":"https://openalex.org/I63634437","display_name":"Universidad Aut\u00f3noma de Madrid","ror":"https://ror.org/01cby8j38","country_code":"ES","type":"education","lineage":["https://openalex.org/I63634437"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Marta Higuera","raw_affiliation_strings":["Escuela Polit\u00e9cnica Superior, Universidad Aut\u00f3noma de Madrid, Spain"],"raw_orcid":"https://orcid.org/0009-0009-9012-4675","affiliations":[{"raw_affiliation_string":"Escuela Polit\u00e9cnica Superior, Universidad Aut\u00f3noma de Madrid, Spain","institution_ids":["https://openalex.org/I63634437"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5059950719","display_name":"Jos\u00e9 A. Mac\u00edas","orcid":"https://orcid.org/0000-0001-5071-0076"},"institutions":[{"id":"https://openalex.org/I63634437","display_name":"Universidad Aut\u00f3noma de Madrid","ror":"https://ror.org/01cby8j38","country_code":"ES","type":"education","lineage":["https://openalex.org/I63634437"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Jos\u00e9 Antonio Mac\u00edas","raw_affiliation_strings":["Escuela Polit\u00e9cnica Superior, Universidad Aut\u00f3noma de Madrid, Spain"],"raw_orcid":"https://orcid.org/0000-0001-5071-0076","affiliations":[{"raw_affiliation_string":"Escuela Polit\u00e9cnica Superior, Universidad Aut\u00f3noma de Madrid, Spain","institution_ids":["https://openalex.org/I63634437"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.4631,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.67030403,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":95,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"8"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9973000288009644,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9973000288009644,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10672","display_name":"Design Education and Practice","score":0.9947999715805054,"subfield":{"id":"https://openalex.org/subfields/2210","display_name":"Mechanical Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9926999807357788,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/empathy","display_name":"Empathy","score":0.8650711178779602},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7151509523391724},{"id":"https://openalex.org/keywords/representation","display_name":"Representation (politics)","score":0.6058036088943481},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.6024510860443115},{"id":"https://openalex.org/keywords/knowledge-representation-and-reasoning","display_name":"Knowledge representation and reasoning","score":0.42907074093818665},{"id":"https://openalex.org/keywords/architecture","display_name":"Architecture","score":0.4205087423324585},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.3717718720436096},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.32140612602233887},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3046284317970276}],"concepts":[{"id":"https://openalex.org/C2779885105","wikidata":"https://www.wikidata.org/wiki/Q182263","display_name":"Empathy","level":2,"score":0.8650711178779602},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7151509523391724},{"id":"https://openalex.org/C2776359362","wikidata":"https://www.wikidata.org/wiki/Q2145286","display_name":"Representation (politics)","level":3,"score":0.6058036088943481},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.6024510860443115},{"id":"https://openalex.org/C161301231","wikidata":"https://www.wikidata.org/wiki/Q3478658","display_name":"Knowledge representation and reasoning","level":2,"score":0.42907074093818665},{"id":"https://openalex.org/C123657996","wikidata":"https://www.wikidata.org/wiki/Q12271","display_name":"Architecture","level":2,"score":0.4205087423324585},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3717718720436096},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.32140612602233887},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3046284317970276},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.0},{"id":"https://openalex.org/C153349607","wikidata":"https://www.wikidata.org/wiki/Q36649","display_name":"Visual arts","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3612783.3612802","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3612783.3612802","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"XXIII International Conference on Human Computer Interaction","raw_type":"proceedings-article"},{"id":"pmh:oai:repositorio.uam.es:10486/718773","is_oa":false,"landing_page_url":"http://hdl.handle.net/10486/718773","pdf_url":null,"source":{"id":"https://openalex.org/S4306400963","display_name":"Biblos-e Archivo (Universidad Aut\u00f3noma de Madrid)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I63634437","host_organization_name":"Universidad Aut\u00f3noma de Madrid","host_organization_lineage":["https://openalex.org/I63634437"],"host_organization_lineage_names":[],"type":"repository"},"license":"public-domain","license_id":"https://openalex.org/licenses/public-domain","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/acceptedVersion"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":13,"referenced_works":["https://openalex.org/W16836143","https://openalex.org/W1521626219","https://openalex.org/W1911680455","https://openalex.org/W2016570368","https://openalex.org/W2021364498","https://openalex.org/W2106956101","https://openalex.org/W2143017621","https://openalex.org/W2226965805","https://openalex.org/W2613786420","https://openalex.org/W2897568996","https://openalex.org/W3120012481","https://openalex.org/W3194457455","https://openalex.org/W6631239350"],"related_works":["https://openalex.org/W2022249999","https://openalex.org/W2790197180","https://openalex.org/W2321298859","https://openalex.org/W2020597600","https://openalex.org/W2623239735","https://openalex.org/W2914237138","https://openalex.org/W2049690772","https://openalex.org/W1443290736","https://openalex.org/W2894933737","https://openalex.org/W3216436282"],"abstract_inverted_index":{"Empathy":[0,125],"Maps":[1],"(EMs)":[2],"are":[3],"broadly":[4],"used":[5],"in":[6],"UX":[7],"and":[8,71,150],"Design":[9],"Thinking.":[10],"They":[11],"can":[12,77],"be":[13,49],"seen":[14],"as":[15,80],"a":[16,23,39,63,87,107,117,147,151],"useful":[17],"tool":[18,108,119],"to":[19,37,51,55,121,156],"help":[20],"developers":[21],"get":[22],"better":[24],"understanding":[25],"of":[26,42,66,86,89,113,160],"the":[27,31,44,67,84,96,100,110,132,145,158,161],"user's":[28,68],"requirements.":[29],"During":[30],"interaction":[32],"design,":[33],"it":[34],"is":[35],"important":[36],"have":[38],"thoroughgoing":[40],"knowledge":[41],"what":[43],"user":[45,133],"wants,":[46],"which":[47],"might":[48],"difficult":[50],"gather":[52],"or":[53],"portrait":[54],"others":[56],"somehow.":[57],"In":[58,102],"this":[59,81,103,141],"sense,":[60],"EMs":[61,76],"provide":[62],"visual":[64],"representation":[65],"information,":[69],"attitude,":[70],"behavior.":[72],"Nevertheless,":[73],"creating":[74],"such":[75],"become":[78],"tedious,":[79],"usually":[82],"requires":[83],"involvement":[85],"group":[88],"people,":[90],"with":[91,131,153],"expert":[92],"knowledge,":[93],"in-deep":[94],"analyzing":[95],"information":[97],"elicited":[98],"from":[99,127],"user.":[101],"paper,":[104],"we":[105],"present":[106],"for":[109],"automatic":[111],"generation":[112],"EMs.":[114],"This":[115],"comprises":[116],"web":[118],"aimed":[120],"automatically":[122],"generate":[123],"an":[124,128],"Map":[126],"audio":[129],"interview":[130],"by":[134],"using":[135],"machine":[136],"learning":[137],"technology.":[138],"More":[139],"specifically,":[140],"paper":[142],"reports":[143],"on":[144],"architecture,":[146],"use":[148],"case,":[149],"validation":[152],"numerical":[154],"evidence":[155],"corroborate":[157],"feasibility":[159],"proposal":[162],"presented.":[163]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
