{"id":"https://openalex.org/W4392633429","doi":"https://doi.org/10.1145/3610977.3634963","title":"Reactive or Proactive? How Robots Should Explain Failures","display_name":"Reactive or Proactive? How Robots Should Explain Failures","publication_year":2024,"publication_date":"2024-03-10","ids":{"openalex":"https://openalex.org/W4392633429","doi":"https://doi.org/10.1145/3610977.3634963"},"language":"en","primary_location":{"id":"doi:10.1145/3610977.3634963","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3610977.3634963","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3610977.3634963","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3610977.3634963","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5033578072","display_name":"Gregory LeMasurier","orcid":"https://orcid.org/0000-0002-5224-4504"},"institutions":[{"id":"https://openalex.org/I133738476","display_name":"University of Massachusetts Lowell","ror":"https://ror.org/03hamhx47","country_code":"US","type":"education","lineage":["https://openalex.org/I133738476"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Gregory LeMasurier","raw_affiliation_strings":["University of Massachusetts Lowell, Lowell, MA, USA"],"raw_orcid":"https://orcid.org/0000-0002-5224-4504","affiliations":[{"raw_affiliation_string":"University of Massachusetts Lowell, Lowell, MA, USA","institution_ids":["https://openalex.org/I133738476"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5001502533","display_name":"Alvika Gautam","orcid":"https://orcid.org/0000-0003-4595-3748"},"institutions":[{"id":"https://openalex.org/I91045830","display_name":"Texas A&M University","ror":"https://ror.org/01f5ytq51","country_code":"US","type":"education","lineage":["https://openalex.org/I91045830"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Alvika Gautam","raw_affiliation_strings":["Texas A&amp;M University, College Station, TX, USA"],"raw_orcid":"https://orcid.org/0000-0003-4595-3748","affiliations":[{"raw_affiliation_string":"Texas A&amp;M University, College Station, TX, USA","institution_ids":["https://openalex.org/I91045830"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101670508","display_name":"Han Zhao","orcid":"https://orcid.org/0000-0002-8243-7411"},"institutions":[{"id":"https://openalex.org/I2613432","display_name":"University of South Florida","ror":"https://ror.org/032db5x82","country_code":"US","type":"education","lineage":["https://openalex.org/I2613432"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Zhao Han","raw_affiliation_strings":["University of South Florida, Tampa, FL, USA"],"raw_orcid":"https://orcid.org/0000-0002-8243-7411","affiliations":[{"raw_affiliation_string":"University of South Florida, Tampa, FL, USA","institution_ids":["https://openalex.org/I2613432"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5059420501","display_name":"Jacob W. Crandall","orcid":"https://orcid.org/0000-0002-5602-4146"},"institutions":[{"id":"https://openalex.org/I100005738","display_name":"Brigham Young University","ror":"https://ror.org/047rhhm47","country_code":"US","type":"education","lineage":["https://openalex.org/I100005738"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jacob W. Crandall","raw_affiliation_strings":["Brigham Young University, Provo, UT, USA"],"raw_orcid":"https://orcid.org/0000-0002-5602-4146","affiliations":[{"raw_affiliation_string":"Brigham Young University, Provo, UT, USA","institution_ids":["https://openalex.org/I100005738"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5088817604","display_name":"Holly A. Yanco","orcid":"https://orcid.org/0000-0002-9962-5865"},"institutions":[{"id":"https://openalex.org/I133738476","display_name":"University of Massachusetts Lowell","ror":"https://ror.org/03hamhx47","country_code":"US","type":"education","lineage":["https://openalex.org/I133738476"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Holly A. Yanco","raw_affiliation_strings":["University of Massachusetts Lowell, Lowell, MA, USA"],"raw_orcid":"https://orcid.org/0000-0002-9962-5865","affiliations":[{"raw_affiliation_string":"University of Massachusetts Lowell, Lowell, MA, USA","institution_ids":["https://openalex.org/I133738476"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":5.1929,"has_fulltext":false,"cited_by_count":17,"citation_normalized_percentile":{"value":0.9587363,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"413","last_page":"422"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12026","display_name":"Explainable Artificial Intelligence (XAI)","score":0.998199999332428,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12026","display_name":"Explainable Artificial Intelligence (XAI)","score":0.998199999332428,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9865999817848206,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11689","display_name":"Adversarial Robustness in Machine Learning","score":0.9639000296592712,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.7846099138259888},{"id":"https://openalex.org/keywords/task","display_name":"Task (project management)","score":0.7565146088600159},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6200430393218994},{"id":"https://openalex.org/keywords/proactivity","display_name":"Proactivity","score":0.6132408380508423},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.47625064849853516},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.4720020294189453},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.35486307740211487},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.209649920463562},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.18328264355659485},{"id":"https://openalex.org/keywords/systems-engineering","display_name":"Systems engineering","score":0.14800727367401123},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.08247002959251404},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.07417994737625122}],"concepts":[{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.7846099138259888},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.7565146088600159},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6200430393218994},{"id":"https://openalex.org/C142944206","wikidata":"https://www.wikidata.org/wiki/Q1786137","display_name":"Proactivity","level":2,"score":0.6132408380508423},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.47625064849853516},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.4720020294189453},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.35486307740211487},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.209649920463562},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.18328264355659485},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.14800727367401123},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.08247002959251404},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.07417994737625122}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3610977.3634963","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3610977.3634963","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3610977.3634963","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3610977.3634963","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3610977.3634963","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3610977.3634963","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction","raw_type":"proceedings-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","score":0.41999998688697815,"display_name":"Peace, Justice and strong institutions"}],"awards":[{"id":"https://openalex.org/G6959403460","display_name":null,"funder_award_id":"N00014-18-1-2503","funder_id":"https://openalex.org/F4320323817","funder_display_name":"Universitas Brawijaya"}],"funders":[{"id":"https://openalex.org/F4320323817","display_name":"Universitas Brawijaya","ror":"https://ror.org/01wk3d929"}],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W4392633429.pdf"},"referenced_works_count":34,"referenced_works":["https://openalex.org/W1598140581","https://openalex.org/W1751198022","https://openalex.org/W1980112203","https://openalex.org/W2010158189","https://openalex.org/W2072500831","https://openalex.org/W2294712518","https://openalex.org/W2402106645","https://openalex.org/W2613995098","https://openalex.org/W2753034999","https://openalex.org/W2789347656","https://openalex.org/W2796154788","https://openalex.org/W2809844035","https://openalex.org/W2891503716","https://openalex.org/W3009115175","https://openalex.org/W3010330353","https://openalex.org/W3014007670","https://openalex.org/W3105448604","https://openalex.org/W3105836502","https://openalex.org/W3130360107","https://openalex.org/W3134655704","https://openalex.org/W3180252218","https://openalex.org/W3187293469","https://openalex.org/W3189000042","https://openalex.org/W3198991573","https://openalex.org/W4220961636","https://openalex.org/W4238869533","https://openalex.org/W4285124275","https://openalex.org/W4293499239","https://openalex.org/W4294559022","https://openalex.org/W4307212054","https://openalex.org/W4307985155","https://openalex.org/W4317383398","https://openalex.org/W4319240020","https://openalex.org/W4366492961"],"related_works":["https://openalex.org/W3184903829","https://openalex.org/W2078272473","https://openalex.org/W2167876054","https://openalex.org/W2042646382","https://openalex.org/W180597667","https://openalex.org/W3596884","https://openalex.org/W3213722473","https://openalex.org/W2110944602","https://openalex.org/W3196817267","https://openalex.org/W1976600725"],"abstract_inverted_index":{"As":[0],"robots":[1],"tackle":[2],"increasingly":[3],"complex":[4],"tasks,":[5],"the":[6,65,88],"need":[7],"for":[8,12,102],"explanations":[9,39,76],"becomes":[10],"essential":[11],"gaining":[13],"trust":[14,73],"and":[15,31,45,56,72,74,81,99],"acceptance.":[16],"Explainable":[17],"robotic":[18],"systems":[19],"should":[20],"not":[21],"only":[22],"elucidate":[23],"failures":[24,47],"when":[25],"they":[26,49],"occur":[27],"but":[28],"also":[29],"predict":[30,55],"preemptively":[32],"explain":[33,46,57],"potential":[34],"issues.":[35],"This":[36],"paper":[37],"compares":[38],"from":[40,109],"Reactive":[41],"Systems,":[42,53],"which":[43,54],"detect":[44],"after":[48],"occur,":[50],"to":[51,86,97],"Proactive":[52,66],"issues":[58],"in":[59],"advance.":[60],"Our":[61,83],"study":[62],"reveals":[63],"that":[64,104],"System":[67],"fosters":[68],"higher":[69],"perceived":[70],"intelligence":[71],"its":[75,111],"were":[77],"rated":[78],"more":[79],"understandable":[80],"timely.":[82],"findings":[84],"aim":[85],"advance":[87],"design":[89],"of":[90],"effective":[91],"robot":[92,108],"explanation":[93],"systems,":[94],"allowing":[95],"people":[96],"diagnose":[98],"provide":[100],"assistance":[101],"problems":[103],"may":[105],"prevent":[106],"a":[107],"finishing":[110],"task.":[112]},"counts_by_year":[{"year":2026,"cited_by_count":9},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":6}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
