{"id":"https://openalex.org/W4392633722","doi":"https://doi.org/10.1145/3610977.3634927","title":"Imagination vs. Reality: Investigating the Acceptance and Preferred Anthropomorphism in Service HRI","display_name":"Imagination vs. Reality: Investigating the Acceptance and Preferred Anthropomorphism in Service HRI","publication_year":2024,"publication_date":"2024-03-10","ids":{"openalex":"https://openalex.org/W4392633722","doi":"https://doi.org/10.1145/3610977.3634927"},"language":"en","primary_location":{"id":"doi:10.1145/3610977.3634927","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3610977.3634927","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3610977.3634927","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3610977.3634927","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5045007708","display_name":"Katharina Wzietek","orcid":"https://orcid.org/0009-0003-2347-9181"},"institutions":[{"id":"https://openalex.org/I4577782","display_name":"Technische Universit\u00e4t Berlin","ror":"https://ror.org/03v4gjf40","country_code":"DE","type":"education","lineage":["https://openalex.org/I4577782"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Katharina Wzietek","raw_affiliation_strings":["Technische Universit\u00e4t Berlin, Berlin, Germany"],"raw_orcid":"https://orcid.org/0009-0003-2347-9181","affiliations":[{"raw_affiliation_string":"Technische Universit\u00e4t Berlin, Berlin, Germany","institution_ids":["https://openalex.org/I4577782"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5018658409","display_name":"Felix Wilhelm Siebert","orcid":"https://orcid.org/0000-0002-5082-1419"},"institutions":[{"id":"https://openalex.org/I96673099","display_name":"Technical University of Denmark","ror":"https://ror.org/04qtj9h94","country_code":"DK","type":"education","lineage":["https://openalex.org/I96673099"]}],"countries":["DK"],"is_corresponding":false,"raw_author_name":"Felix Wilhelm Siebert","raw_affiliation_strings":["Technical University of Denmark, Kongens Lyngby, Denmark"],"raw_orcid":"https://orcid.org/0000-0002-5082-1419","affiliations":[{"raw_affiliation_string":"Technical University of Denmark, Kongens Lyngby, Denmark","institution_ids":["https://openalex.org/I96673099"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5027518779","display_name":"Eileen Roesler","orcid":"https://orcid.org/0000-0002-7243-4882"},"institutions":[{"id":"https://openalex.org/I162714631","display_name":"George Mason University","ror":"https://ror.org/02jqj7156","country_code":"US","type":"education","lineage":["https://openalex.org/I162714631"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Eileen Roesler","raw_affiliation_strings":["George Mason University, Fairfax, VA, USA"],"raw_orcid":"https://orcid.org/0000-0002-7243-4882","affiliations":[{"raw_affiliation_string":"George Mason University, Fairfax, VA, USA","institution_ids":["https://openalex.org/I162714631"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.9756,"has_fulltext":true,"cited_by_count":2,"citation_normalized_percentile":{"value":0.74195992,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"800","last_page":"809"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9771999716758728,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.7080221176147461},{"id":"https://openalex.org/keywords/preference","display_name":"Preference","score":0.6648869514465332},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5881561040878296},{"id":"https://openalex.org/keywords/task","display_name":"Task (project management)","score":0.5380337834358215},{"id":"https://openalex.org/keywords/exploratory-research","display_name":"Exploratory research","score":0.5377019047737122},{"id":"https://openalex.org/keywords/human\u2013robot-interaction","display_name":"Human\u2013robot interaction","score":0.5119634866714478},{"id":"https://openalex.org/keywords/enthusiasm","display_name":"Enthusiasm","score":0.4804075062274933},{"id":"https://openalex.org/keywords/bridge","display_name":"Bridge (graph theory)","score":0.4486546218395233},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.4371985197067261},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.43669500946998596},{"id":"https://openalex.org/keywords/workforce","display_name":"Workforce","score":0.43421271443367004},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.41153183579444885},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.4094274044036865},{"id":"https://openalex.org/keywords/cognitive-psychology","display_name":"Cognitive psychology","score":0.3992348611354828},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3420388698577881},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3407336473464966},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.17349228262901306},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.10995349287986755},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.10545071959495544}],"concepts":[{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.7080221176147461},{"id":"https://openalex.org/C2781249084","wikidata":"https://www.wikidata.org/wiki/Q908656","display_name":"Preference","level":2,"score":0.6648869514465332},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5881561040878296},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.5380337834358215},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.5377019047737122},{"id":"https://openalex.org/C145460709","wikidata":"https://www.wikidata.org/wiki/Q859951","display_name":"Human\u2013robot interaction","level":3,"score":0.5119634866714478},{"id":"https://openalex.org/C2781354396","wikidata":"https://www.wikidata.org/wiki/Q840407","display_name":"Enthusiasm","level":2,"score":0.4804075062274933},{"id":"https://openalex.org/C100776233","wikidata":"https://www.wikidata.org/wiki/Q2532492","display_name":"Bridge (graph theory)","level":2,"score":0.4486546218395233},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.4371985197067261},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.43669500946998596},{"id":"https://openalex.org/C2778139618","wikidata":"https://www.wikidata.org/wiki/Q13440398","display_name":"Workforce","level":2,"score":0.43421271443367004},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.41153183579444885},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.4094274044036865},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.3992348611354828},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3420388698577881},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3407336473464966},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.17349228262901306},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.10995349287986755},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.10545071959495544},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.0},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C126322002","wikidata":"https://www.wikidata.org/wiki/Q11180","display_name":"Internal medicine","level":1,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3610977.3634927","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3610977.3634927","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3610977.3634927","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction","raw_type":"proceedings-article"},{"id":"pmh:oai:pure.atira.dk:publications/0606a821-ec95-41d4-9750-ae90d20eb32e","is_oa":true,"landing_page_url":"https://orbit.dtu.dk/en/publications/0606a821-ec95-41d4-9750-ae90d20eb32e","pdf_url":"https://orbit.dtu.dk/files/356991123/3610977.3634927.pdf","source":{"id":"https://openalex.org/S4306400705","display_name":"Technical University of Denmark, DTU Orbit (Technical University of Denmark, DTU)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I96673099","host_organization_name":"Technical University of Denmark","host_organization_lineage":["https://openalex.org/I96673099"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Wzietek , K , Siebert , F W &amp; Roesler , E 2024 , Imagination vs. Reality : Investigating the Acceptance and Preferred Anthropomorphism in Service HRI . in Proceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction . ACM/IEEE International Conference on Human-Robot Interaction , pp. 800-809 , 19th Annual ACM/IEEE International Conference on Human-Robot Interaction , Boulder , United States , 11/03/2024 . https://doi.org/10.1145/3610977.3634927","raw_type":"contributionToPeriodical"}],"best_oa_location":{"id":"doi:10.1145/3610977.3634927","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3610977.3634927","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3610977.3634927","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction","raw_type":"proceedings-article"},"sustainable_development_goals":[{"score":0.49000000953674316,"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4392633722.pdf","grobid_xml":"https://content.openalex.org/works/W4392633722.grobid-xml"},"referenced_works_count":30,"referenced_works":["https://openalex.org/W1791587663","https://openalex.org/W2041476320","https://openalex.org/W2079064050","https://openalex.org/W2084235337","https://openalex.org/W2110585328","https://openalex.org/W2132810577","https://openalex.org/W2170637301","https://openalex.org/W2499437758","https://openalex.org/W2610976202","https://openalex.org/W2767306627","https://openalex.org/W2794343903","https://openalex.org/W2805647790","https://openalex.org/W2953203230","https://openalex.org/W2983810555","https://openalex.org/W3014098168","https://openalex.org/W3113167478","https://openalex.org/W3119676664","https://openalex.org/W3130360107","https://openalex.org/W3131719100","https://openalex.org/W3133298835","https://openalex.org/W3165105931","https://openalex.org/W3197139780","https://openalex.org/W3207533483","https://openalex.org/W4200312531","https://openalex.org/W4207085646","https://openalex.org/W4211164456","https://openalex.org/W4281662534","https://openalex.org/W4312946015","https://openalex.org/W4377822519","https://openalex.org/W6959780187"],"related_works":["https://openalex.org/W2151328441","https://openalex.org/W2392738674","https://openalex.org/W2390409831","https://openalex.org/W3018011161","https://openalex.org/W2356952453","https://openalex.org/W1553417351","https://openalex.org/W2399852854","https://openalex.org/W2367268653","https://openalex.org/W4240267486","https://openalex.org/W2351478009"],"abstract_inverted_index":{"While":[0],"the":[1,14,26,32,42,68,110,113,118,130,139,145,150,163,168,176,192,197,202,221],"use":[2],"of":[3,70,109,149],"robots":[4,128,161,174],"in":[5,94,129,138,162,175,191,223],"public":[6],"spaces":[7],"is":[8],"increasing,":[9],"still":[10],"few":[11],"studies":[12,55,99,152,205],"explore":[13],"resulting":[15],"everyday":[16],"human-robot":[17],"interactions":[18,30],"(HRI).":[19],"The":[20,204],"present":[21],"study":[22,59,194],"sought":[23],"to":[24,91,106,196,214,238],"bridge":[25],"disparity":[27],"between":[28],"real-world":[29],"and":[31,44,56,65,153],"frequently":[33],"examined":[34,62],"hypothetical":[35],"interactions.":[36],"To":[37],"do":[38],"so,":[39],"we":[40,61],"investigate":[41],"imagined":[43,131,177,193],"actual":[45],"interaction":[46],"with":[47,167,187,201,220],"an":[48,57,85],"ice":[49],"cream":[50],"serving":[51],"robot.":[52,203],"In":[53,165],"two":[54,151],"exploratory":[58],"comparison,":[60],"user":[63],"acceptance":[64,108],"preference":[66,135,229],"for":[67,112,171,230,240],"degree":[69],"anthropomorphic":[71],"appearance.":[72],"Although":[73],"a":[74,83,183],"typical":[75],"human":[76],"service":[77,247],"task":[78],"was":[79,88,136],"taken":[80],"over":[81,127,173],"by":[82],"robot,":[84],"industrial":[86],"robot":[87,102,111,222],"preferred":[89,126],"according":[90],"participants'":[92,107,157],"ratings":[93],"both":[95,98],"studies.":[96],"Moreover,":[97],"demonstrated":[100,207],"that":[101,122,208],"enthusiasm":[103],"significantly":[104],"relates":[105],"task.":[114],"Besides":[115],"these":[116],"commonalities,":[117],"results":[119],"showed":[120],"also":[121],"while":[123],"humans":[124,172,188],"were":[125],"setting,":[132,178],"no":[133],"clear":[134],"found":[137],"real-life":[140],"setting.":[141],"Additional":[142],"analyses":[143],"compared":[144,195],"free":[146],"text":[147],"answers":[148],"provided":[154],"insights":[155],"into":[156],"general":[158],"attitudes":[159],"toward":[160],"workforce.":[164],"line":[166],"higher":[169],"preferences":[170],"considerably":[179],"more":[180],"participants":[181,198,217],"mentioned":[182],"better":[184],"customer":[185],"experience":[186],"as":[189,227,244],"important":[190],"who":[199],"interacted":[200],"strikingly":[206],"imaginary":[209],"settings":[210],"yield":[211],"similar":[212],"outcomes":[213],"those":[215],"where":[216],"physically":[218],"engage":[219],"certain":[224],"aspects,":[225],"such":[226,243],"their":[228,245],"anthropomorphism.":[231],"However,":[232],"this":[233],"phenomenon":[234],"does":[235],"not":[236],"appear":[237],"hold":[239],"other":[241],"facets,":[242],"favored":[246],"agent.":[248]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
