{"id":"https://openalex.org/W4384835216","doi":"https://doi.org/10.1145/3599609.3599613","title":"Research on Logistics Distribution Service Quality of Fresh Agri-products under C2M Community Group Buying Model","display_name":"Research on Logistics Distribution Service Quality of Fresh Agri-products under C2M Community Group Buying Model","publication_year":2023,"publication_date":"2023-04-27","ids":{"openalex":"https://openalex.org/W4384835216","doi":"https://doi.org/10.1145/3599609.3599613"},"language":"en","primary_location":{"id":"doi:10.1145/3599609.3599613","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3599609.3599613","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2023 7th International Conference on E-Commerce, E-Business and E-Government","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5028384030","display_name":"Fenfang Ye","orcid":"https://orcid.org/0000-0002-1142-0962"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Fenfang Ye","raw_affiliation_strings":["School of Management, Guangdong University of Science and Technology, China"],"raw_orcid":"https://orcid.org/0000-0002-1142-0962","affiliations":[{"raw_affiliation_string":"School of Management, Guangdong University of Science and Technology, China","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101776627","display_name":"J. Leon Zhao","orcid":"https://orcid.org/0000-0002-3615-4541"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Jing Zhao","raw_affiliation_strings":["School of Management, Guangdong University of Science and Technology, China"],"raw_orcid":"https://orcid.org/0000-0002-3615-4541","affiliations":[{"raw_affiliation_string":"School of Management, Guangdong University of Science and Technology, China","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5011538604","display_name":"Gw Jang","orcid":"https://orcid.org/0000-0001-5461-6386"},"institutions":[{"id":"https://openalex.org/I3130751423","display_name":"Shaoguan University","ror":"https://ror.org/0286g6711","country_code":"CN","type":"education","lineage":["https://openalex.org/I3130751423"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Gw Jang","raw_affiliation_strings":["School of Business, Shaoguan University, China"],"raw_orcid":"https://orcid.org/0000-0001-5461-6386","affiliations":[{"raw_affiliation_string":"School of Business, Shaoguan University, China","institution_ids":["https://openalex.org/I3130751423"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.17096296,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"26","last_page":"31"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14139","display_name":"E-commerce and Technology Innovations","score":0.9314000010490417,"subfield":{"id":"https://openalex.org/subfields/1403","display_name":"Business and International Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14139","display_name":"E-commerce and Technology Innovations","score":0.9314000010490417,"subfield":{"id":"https://openalex.org/subfields/1403","display_name":"Business and International Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6932162642478943},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5624443292617798},{"id":"https://openalex.org/keywords/analytic-hierarchy-process","display_name":"Analytic hierarchy process","score":0.556588351726532},{"id":"https://openalex.org/keywords/supply-chain","display_name":"Supply chain","score":0.5556275844573975},{"id":"https://openalex.org/keywords/cold-chain","display_name":"Cold chain","score":0.5316686630249023},{"id":"https://openalex.org/keywords/distribution","display_name":"Distribution (mathematics)","score":0.48827075958251953},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.47401008009910583},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4596234858036041},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4425666332244873},{"id":"https://openalex.org/keywords/integrated-logistics-support","display_name":"Integrated logistics support","score":0.4252224564552307},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.324886679649353},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.22611376643180847},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.16825494170188904},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.12713080644607544}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6932162642478943},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5624443292617798},{"id":"https://openalex.org/C87345402","wikidata":"https://www.wikidata.org/wiki/Q485202","display_name":"Analytic hierarchy process","level":2,"score":0.556588351726532},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.5556275844573975},{"id":"https://openalex.org/C2780114722","wikidata":"https://www.wikidata.org/wiki/Q592197","display_name":"Cold chain","level":2,"score":0.5316686630249023},{"id":"https://openalex.org/C110121322","wikidata":"https://www.wikidata.org/wiki/Q865811","display_name":"Distribution (mathematics)","level":2,"score":0.48827075958251953},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.47401008009910583},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4596234858036041},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4425666332244873},{"id":"https://openalex.org/C45296417","wikidata":"https://www.wikidata.org/wiki/Q1063793","display_name":"Integrated logistics support","level":2,"score":0.4252224564552307},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.324886679649353},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.22611376643180847},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.16825494170188904},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.12713080644607544},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3599609.3599613","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3599609.3599613","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2023 7th International Conference on E-Commerce, E-Business and E-Government","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4312138033","https://openalex.org/W2235546141","https://openalex.org/W2789825376","https://openalex.org/W4249545720","https://openalex.org/W3126954492","https://openalex.org/W2370001102","https://openalex.org/W4318294007","https://openalex.org/W2362469848","https://openalex.org/W2580431360","https://openalex.org/W2763395678"],"abstract_inverted_index":{"China's":[0],"total":[1],"agri-products":[2,12,42,69,197],"e-commerce":[3,13,43],"transactions":[4],"are":[5,116,147],"growing":[6],"year":[7],"on":[8],"year,":[9],"but":[10],"most":[11],"platforms":[14],"bear":[15],"the":[16,33,39,64,74,102,107,113,129,150,188,202,223],"risk":[17],"of":[18,41,67,84,106,125,141,152,190,195],"high":[19,22],"logistics":[20,34,70,110,168,182,198],"costs,":[21],"damage":[23,132],"rates":[24],"and":[25,37,88,112,136,139,157,175,181,211],"poor":[26],"consumer":[27],"experience.":[28],"In":[29,56],"order":[30],"to":[31,62,100,118],"improve":[32,187],"distribution":[35,71,199],"efficiency":[36],"reduce":[38],"cost":[40],"platforms,":[44],"a":[45,163],"new":[46],"Customer-to-Manufacturer":[47],"(C2M)":[48],"community":[49,76,204,225],"group":[50,77,130,160,205,226],"buying":[51,78,206],"model":[52],"has":[53],"been":[54],"implemented.":[55],"this":[57],"paper,":[58],"Fuzzy-AHP":[59],"is":[60,92,98],"adopted":[61],"evaluate":[63,101],"quality":[65,104,124,169,189,193],"level":[66,105,194],"fresh":[68,196],"services":[72,200],"under":[73,201],"C2M":[75,203,224],"model.":[79],"Firstly,":[80],"an":[81,177],"index":[82,96],"system":[83,97],"5":[85],"primary":[86],"indicators":[87,91],"17":[89],"secondary":[90],"constructed.":[93],"Secondly,":[94],"above":[95],"applied":[99],"service":[103,126],"company":[108,121],"MT's":[109,192],"distribution,":[111],"following":[114],"problems":[115,151],"found":[117],"exist":[119],"in":[120],"MT:":[122,154],"Poor":[123],"provided":[127],"by":[128],"leaders,High":[131],"rates,":[133],"inadequate":[134],"return":[135],"exchange":[137],"procedures,":[138,174],"lack":[140],"timely":[142],"distribution.":[143],"Finally,":[144],"corresponding":[145],"suggestions":[146],"given":[148],"for":[149,159,219],"Company":[153,191],"Enhancing":[155],"qualification":[156],"training":[158],"leaders,":[161],"building":[162],"whole":[164],"process":[165],"cold":[166],"chain":[167,180],"control":[170],"system,":[171],"improving":[172],"after-sales":[173],"constructing":[176],"efficient":[178],"supply":[179],"systems.":[183],"This":[184],"research":[185],"can":[186],"model,":[207],"enhance":[208],"it's":[209],"image":[210],"strengthen":[212],"competitiveness.":[213],"It":[214],"also":[215],"provides":[216],"some":[217],"reference":[218],"other":[220],"companies":[221],"operating":[222],"buying.":[227]},"counts_by_year":[],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}