{"id":"https://openalex.org/W4383753340","doi":"https://doi.org/10.1145/3598469.3598499","title":"Multilectic Forums in Digital Service Ecosystems","display_name":"Multilectic Forums in Digital Service Ecosystems","publication_year":2023,"publication_date":"2023-07-10","ids":{"openalex":"https://openalex.org/W4383753340","doi":"https://doi.org/10.1145/3598469.3598499"},"language":"en","primary_location":{"id":"doi:10.1145/3598469.3598499","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3598469.3598499","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3598469.3598499","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 24th Annual International Conference on Digital Government Research","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3598469.3598499","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5047608790","display_name":"Heidi Hietala","orcid":"https://orcid.org/0000-0001-5748-4104"},"institutions":[{"id":"https://openalex.org/I98381234","display_name":"University of Oulu","ror":"https://ror.org/03yj89h83","country_code":"FI","type":"education","lineage":["https://openalex.org/I98381234"]}],"countries":["FI"],"is_corresponding":true,"raw_author_name":"Heidi Hietala","raw_affiliation_strings":["M3S research unit, University of Oulu, Finland"],"affiliations":[{"raw_affiliation_string":"M3S research unit, University of Oulu, Finland","institution_ids":["https://openalex.org/I98381234"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5072648195","display_name":"Tero P\u00e4iv\u00e4rinta","orcid":"https://orcid.org/0000-0002-7477-0783"},"institutions":[{"id":"https://openalex.org/I98381234","display_name":"University of Oulu","ror":"https://ror.org/03yj89h83","country_code":"FI","type":"education","lineage":["https://openalex.org/I98381234"]},{"id":"https://openalex.org/I190632392","display_name":"Lule\u00e5 University of Technology","ror":"https://ror.org/016st3p78","country_code":"SE","type":"education","lineage":["https://openalex.org/I190632392"]}],"countries":["FI","SE"],"is_corresponding":false,"raw_author_name":"Tero Paivarinta","raw_affiliation_strings":["M3S research unit, University of Oulu, Finland and \rLulea University of Technology, Sweden"],"affiliations":[{"raw_affiliation_string":"M3S research unit, University of Oulu, Finland and \rLulea University of Technology, Sweden","institution_ids":["https://openalex.org/I190632392","https://openalex.org/I98381234"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5047608790"],"corresponding_institution_ids":["https://openalex.org/I98381234"],"apc_list":null,"apc_paid":null,"fwci":0.423,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.68787955,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"270","last_page":"279"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.9966999888420105,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.9966999888420105,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.996399998664856,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9941999912261963,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/interoperability","display_name":"Interoperability","score":0.6822382807731628},{"id":"https://openalex.org/keywords/digital-ecosystem","display_name":"Digital ecosystem","score":0.6249332427978516},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.6197230219841003},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5566328167915344},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.49742916226387024},{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.4639555811882019},{"id":"https://openalex.org/keywords/sustainability","display_name":"Sustainability","score":0.45049986243247986},{"id":"https://openalex.org/keywords/ecosystem-services","display_name":"Ecosystem services","score":0.4108802378177643},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3810567259788513},{"id":"https://openalex.org/keywords/ecosystem","display_name":"Ecosystem","score":0.2415638267993927},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.15825065970420837},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.14070448279380798},{"id":"https://openalex.org/keywords/ecology","display_name":"Ecology","score":0.1105298399925232}],"concepts":[{"id":"https://openalex.org/C20136886","wikidata":"https://www.wikidata.org/wiki/Q749647","display_name":"Interoperability","level":2,"score":0.6822382807731628},{"id":"https://openalex.org/C2777527080","wikidata":"https://www.wikidata.org/wiki/Q3557311","display_name":"Digital ecosystem","level":2,"score":0.6249332427978516},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6197230219841003},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5566328167915344},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.49742916226387024},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.4639555811882019},{"id":"https://openalex.org/C66204764","wikidata":"https://www.wikidata.org/wiki/Q219416","display_name":"Sustainability","level":2,"score":0.45049986243247986},{"id":"https://openalex.org/C58941895","wikidata":"https://www.wikidata.org/wiki/Q295865","display_name":"Ecosystem services","level":3,"score":0.4108802378177643},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3810567259788513},{"id":"https://openalex.org/C110872660","wikidata":"https://www.wikidata.org/wiki/Q37813","display_name":"Ecosystem","level":2,"score":0.2415638267993927},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.15825065970420837},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.14070448279380798},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.1105298399925232},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3598469.3598499","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3598469.3598499","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3598469.3598499","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 24th Annual International Conference on Digital Government Research","raw_type":"proceedings-article"},{"id":"pmh:oai:DiVA.org:ltu-101204","is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-101204","pdf_url":"https://ltu.diva-portal.org/smash/get/diva2:1794257/FULLTEXT01","source":{"id":"https://openalex.org/S4306401559","display_name":"KTH Publication Database DiVA (KTH Royal Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"}],"best_oa_location":{"id":"doi:10.1145/3598469.3598499","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3598469.3598499","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3598469.3598499","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 24th Annual International Conference on Digital Government Research","raw_type":"proceedings-article"},"sustainable_development_goals":[{"score":0.4399999976158142,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W4383753340.pdf"},"referenced_works_count":45,"referenced_works":["https://openalex.org/W322292754","https://openalex.org/W997674486","https://openalex.org/W1487974791","https://openalex.org/W1965594769","https://openalex.org/W2023506862","https://openalex.org/W2076628550","https://openalex.org/W2128500420","https://openalex.org/W2137189865","https://openalex.org/W2146435039","https://openalex.org/W2148940838","https://openalex.org/W2164284962","https://openalex.org/W2396959793","https://openalex.org/W2411346287","https://openalex.org/W2415421502","https://openalex.org/W2593952285","https://openalex.org/W2598458599","https://openalex.org/W2605019177","https://openalex.org/W2790841064","https://openalex.org/W2821020109","https://openalex.org/W2883735259","https://openalex.org/W2924259958","https://openalex.org/W2925515791","https://openalex.org/W2947927899","https://openalex.org/W2954287027","https://openalex.org/W2965312228","https://openalex.org/W2967962332","https://openalex.org/W2971401868","https://openalex.org/W2982159839","https://openalex.org/W3008591770","https://openalex.org/W3014117455","https://openalex.org/W3016356292","https://openalex.org/W3017103007","https://openalex.org/W3019993878","https://openalex.org/W3107449265","https://openalex.org/W3124766351","https://openalex.org/W3127346304","https://openalex.org/W3162977324","https://openalex.org/W3178205776","https://openalex.org/W3179936190","https://openalex.org/W4205645601","https://openalex.org/W4205809757","https://openalex.org/W4211035361","https://openalex.org/W4295706157","https://openalex.org/W4295706161","https://openalex.org/W4307475386"],"related_works":["https://openalex.org/W2093262417","https://openalex.org/W4312626803","https://openalex.org/W2123131699","https://openalex.org/W650116260","https://openalex.org/W2378329187","https://openalex.org/W4390790060","https://openalex.org/W2134191509","https://openalex.org/W3209454962","https://openalex.org/W79697243","https://openalex.org/W2314257840"],"abstract_inverted_index":{"Digital":[0],"public":[1,21,53,89,110,171,176],"service":[2,6,24,90,97,111,172,179,186],"development":[3],"toward":[4,49],"human-centric":[5,70,95,184],"portfolios":[7,187],"requires":[8,40],"radical":[9],"changes":[10],"and":[11,22,26,43,47,128,134,139,162,168,177,181,203,207],"innovative":[12,202],"collaboration":[13,19],"among":[14],"multiple":[15,136],"actors.":[16],"Such":[17],"a":[18,101,108],"involving":[20],"private":[23,178],"providers":[25,180],"NGOs":[27,182],"has":[28],"turned":[29],"out":[30],"to":[31,82],"be":[32,147],"challenging.":[33],"On":[34],"the":[35,56,66,73,84,141,150,157,175],"organizational":[36,50],"level,":[37],"long-term":[38],"sustainability":[39],"dialectical":[41,118],"reasoning":[42],"synthesis":[44,142],"between":[45,174],"innovation":[46],"efficiency":[48],"ambidexterity.":[51],"However,":[52],"organizations":[54],"face":[55],"need":[57,67],"for":[58,68],"mandated":[59],"efficiency,":[60],"which":[61],"hinders":[62],"innovativeness.":[63],"In":[64],"addition,":[65],"interoperable":[69,94],"services":[71,206],"at":[72],"ecosystem":[74,112,137],"level":[75],"introduces":[76],"additional":[77],"complexity.":[78],"To":[79],"evaluate":[80],"how":[81,164],"address":[83],"emerging":[85,120],"tensions":[86,119,145,195],"in":[87,92,107,113,170,201],"complex":[88],"ecosystems":[91,173],"developing":[93],"digital":[96,185,205],"portfolios,":[98],"we":[99],"conducted":[100],"single-case":[102],"study":[103],"with":[104],"multilevel":[105],"analysis":[106],"large-scale":[109],"Finland.":[114],"We":[115,155,190],"found":[116],"that":[117,140,192],"on":[121,196],"various":[122],"forums,":[123],"where":[124],"differing":[125],"goals,":[126],"views,":[127],"values":[129],"meet,":[130],"are":[131,188],"intertwined":[132,194],"within":[133],"across":[135],"levels":[138],"of":[143,152,159],"these":[144],"can":[146,199],"more":[148],"than":[149],"sum":[151],"their":[153],"parts.":[154],"introduce":[156],"concept":[158],"multilectic":[160,197],"forums":[161,198],"theorize":[163],"they":[165],"emerge":[166],"continuously":[167],"simultaneously":[169],"while":[183],"developed.":[189],"propose":[191],"governing":[193],"result":[200],"efficient":[204],"collectively":[208],"ambidextrous":[209],"ecosystems.":[210]},"counts_by_year":[{"year":2024,"cited_by_count":1}],"updated_date":"2026-03-10T16:38:18.471706","created_date":"2025-10-10T00:00:00"}
