{"id":"https://openalex.org/W4377824988","doi":"https://doi.org/10.1145/3597938","title":"ICT Interactions and COVID-19 \u2013 A Theorization Across Two Pandemic Waves","display_name":"ICT Interactions and COVID-19 \u2013 A Theorization Across Two Pandemic Waves","publication_year":2023,"publication_date":"2023-05-23","ids":{"openalex":"https://openalex.org/W4377824988","doi":"https://doi.org/10.1145/3597938"},"language":"en","primary_location":{"id":"doi:10.1145/3597938","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3597938","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3597938","source":{"id":"https://openalex.org/S4210170305","display_name":"ACM Transactions on Management Information Systems","issn_l":"2158-656X","issn":["2158-656X","2158-6578"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Management Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3597938","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5002844223","display_name":"Jayson Killoran","orcid":"https://orcid.org/0000-0002-4504-0386"},"institutions":[{"id":"https://openalex.org/I204722609","display_name":"Queen's University","ror":"https://ror.org/02y72wh86","country_code":"CA","type":"education","lineage":["https://openalex.org/I204722609"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Jayson Andrew Killoran","raw_affiliation_strings":["Smith School of Business, Queen's University, Canada"],"raw_orcid":"https://orcid.org/0000-0002-4504-0386","affiliations":[{"raw_affiliation_string":"Smith School of Business, Queen's University, Canada","institution_ids":["https://openalex.org/I204722609"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081680451","display_name":"Tracy A. Jenkin","orcid":"https://orcid.org/0000-0002-1639-9322"},"institutions":[{"id":"https://openalex.org/I204722609","display_name":"Queen's University","ror":"https://ror.org/02y72wh86","country_code":"CA","type":"education","lineage":["https://openalex.org/I204722609"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Tracy A. Jenkin","raw_affiliation_strings":["Smith School of Business, Queen's University, Canada"],"raw_orcid":"https://orcid.org/0000-0002-1639-9322","affiliations":[{"raw_affiliation_string":"Smith School of Business, Queen's University, Canada","institution_ids":["https://openalex.org/I204722609"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5063385474","display_name":"Jasmin Manseau","orcid":"https://orcid.org/0000-0002-5457-8612"},"institutions":[{"id":"https://openalex.org/I204722609","display_name":"Queen's University","ror":"https://ror.org/02y72wh86","country_code":"CA","type":"education","lineage":["https://openalex.org/I204722609"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Jasmin Manseau","raw_affiliation_strings":["Smith School of Business, Queen's University, Canada"],"raw_orcid":"https://orcid.org/0000-0002-5457-8612","affiliations":[{"raw_affiliation_string":"Smith School of Business, Queen's University, Canada","institution_ids":["https://openalex.org/I204722609"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I204722609"],"apc_list":null,"apc_paid":null,"fwci":0.5318,"has_fulltext":true,"cited_by_count":2,"citation_normalized_percentile":{"value":0.66481581,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"14","issue":"4","first_page":"1","last_page":"34"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13585","display_name":"Technostress in Professional Settings","score":0.9959999918937683,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13585","display_name":"Technostress in Professional Settings","score":0.9959999918937683,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10355","display_name":"Impact of Technology on Adolescents","score":0.9801999926567078,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10648","display_name":"Virtual Reality Applications and Impacts","score":0.9711999893188477,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.8035430908203125},{"id":"https://openalex.org/keywords/pandemic","display_name":"Pandemic","score":0.48540815711021423},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.4217255413532257},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.3769281506538391},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3666342496871948},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.32412174344062805},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.21973258256912231},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.21207010746002197},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.16794130206108093},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.10609087347984314}],"concepts":[{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.8035430908203125},{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.48540815711021423},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.4217255413532257},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3769281506538391},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3666342496871948},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.32412174344062805},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.21973258256912231},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.21207010746002197},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.16794130206108093},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.10609087347984314},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3597938","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3597938","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3597938","source":{"id":"https://openalex.org/S4210170305","display_name":"ACM Transactions on Management Information Systems","issn_l":"2158-656X","issn":["2158-656X","2158-6578"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Management Information Systems","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1145/3597938","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3597938","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3597938","source":{"id":"https://openalex.org/S4210170305","display_name":"ACM Transactions on Management Information Systems","issn_l":"2158-656X","issn":["2158-656X","2158-6578"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Management Information Systems","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being","score":0.44999998807907104}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4377824988.pdf","grobid_xml":"https://content.openalex.org/works/W4377824988.grobid-xml"},"referenced_works_count":72,"referenced_works":["https://openalex.org/W68891950","https://openalex.org/W618239583","https://openalex.org/W1499788016","https://openalex.org/W1515587369","https://openalex.org/W1557796903","https://openalex.org/W1599254503","https://openalex.org/W1970259452","https://openalex.org/W1971765404","https://openalex.org/W1977101619","https://openalex.org/W1992239251","https://openalex.org/W1992346930","https://openalex.org/W1994629822","https://openalex.org/W2002554683","https://openalex.org/W2003618167","https://openalex.org/W2014138478","https://openalex.org/W2023263263","https://openalex.org/W2023746918","https://openalex.org/W2033563287","https://openalex.org/W2037464547","https://openalex.org/W2083344440","https://openalex.org/W2096768686","https://openalex.org/W2100929472","https://openalex.org/W2102796456","https://openalex.org/W2115779401","https://openalex.org/W2116734767","https://openalex.org/W2131217004","https://openalex.org/W2132250213","https://openalex.org/W2136088423","https://openalex.org/W2142801253","https://openalex.org/W2154423338","https://openalex.org/W2169736278","https://openalex.org/W2310129893","https://openalex.org/W2329221218","https://openalex.org/W2338457415","https://openalex.org/W2416125282","https://openalex.org/W2437209123","https://openalex.org/W2468553663","https://openalex.org/W2769314241","https://openalex.org/W2896883760","https://openalex.org/W2901156316","https://openalex.org/W3004429494","https://openalex.org/W3011994957","https://openalex.org/W3015830088","https://openalex.org/W3026176095","https://openalex.org/W3034456698","https://openalex.org/W3041013132","https://openalex.org/W3042300370","https://openalex.org/W3043939328","https://openalex.org/W3048976000","https://openalex.org/W3079289086","https://openalex.org/W3081578658","https://openalex.org/W3084537787","https://openalex.org/W3088370091","https://openalex.org/W3093562070","https://openalex.org/W3096144533","https://openalex.org/W3096272784","https://openalex.org/W3123443084","https://openalex.org/W3130610582","https://openalex.org/W3142281412","https://openalex.org/W3159242141","https://openalex.org/W3163886146","https://openalex.org/W3168693319","https://openalex.org/W3173234962","https://openalex.org/W3206195907","https://openalex.org/W4200281375","https://openalex.org/W4231870911","https://openalex.org/W4241491750","https://openalex.org/W4247643840","https://openalex.org/W4288084906","https://openalex.org/W4288097185","https://openalex.org/W4310362156","https://openalex.org/W4400992655"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W4382894326","https://openalex.org/W3035105474","https://openalex.org/W4205698903","https://openalex.org/W4294968941","https://openalex.org/W4205413867","https://openalex.org/W3179695362","https://openalex.org/W3175450294","https://openalex.org/W3135208316","https://openalex.org/W3119540162"],"abstract_inverted_index":{"The":[0],"COVID-19":[1,151],"pandemic":[2,109],"instigated":[3],"the":[4,67,82,91,105,108,145,150,196,202,206,282],"rapid":[5],"shift":[6],"to":[7,57,160,166,195,237,271],"remote":[8,41,77,275],"work":[9,78,286],"and":[10,22,31,50,66,118,178,198,215,228,261,277],"virtual":[11,169],"interactions,":[12,65],"constituting":[13],"a":[14,247],"new":[15,83],"normal":[16,84],"of":[17,69,85,90,107,149,201,212,220,226,249,257,284],"professional":[18],"interaction":[19,187,189,214,230,251],"over":[20,100,132],"information":[21],"communication":[23],"technologies":[24],"(ICT),":[25],"such":[26,43],"as":[27,44,252],"videoconferencing":[28],"platforms,":[29],"email,":[30],"mobile":[32],"devices.":[33],"While":[34,72],"ICT":[35,53,75,101,122,129,140,167,174,213,221,239,250,272],"may":[36,54,222],"provide":[37,264],"many":[38],"benefits":[39],"for":[40,76,168,274,281],"work,":[42,276],"flexibility,":[45],"reductions":[46,62],"in":[47,59,63,93,240,288],"travel":[48],"time,":[49],"geographical":[51],"interaction,":[52],"also":[55],"contribute":[56],"increases":[58],"job":[60],"strain,":[61],"social":[64],"decline":[68],"mental":[70],"health.":[71],"reliance":[73],"on":[74],"interactions":[79,99,141,175,260],"is":[80,102,110],"becoming":[81],"organizational":[86],"activity,":[87],"scholarly":[88],"appreciation":[89],"stages":[92],"which":[94],"employees,":[95],"particularly":[96,232],"educators,":[97],"enact":[98,139],"limited.":[103],"Further,":[104],"intensity":[106],"unlike":[111],"anything":[112],"management":[113],"scholars":[114],"have":[115],"studied":[116],"before,":[117],"previous":[119],"research":[120,135,245],"into":[121,127,266],"use":[123,219,273],"offers":[124],"little":[125],"insight":[126,265],"how":[128,137,236,267],"behaviors":[130],"evolve":[131],"time.":[133],"Our":[134,244],"explores":[136],"educators":[138,159,177,234,268],"with":[142,158,191],"students":[143,179],"throughout":[144],"first":[146,197],"two":[147,183],"waves":[148,200],"pandemic.":[152,203],"We":[153,171,204,263],"conducted":[154],"24":[155],"open-ended":[156],"interviews":[157],"learn":[161],"about":[162],"their":[163],"experiences":[164],"shifting":[165],"classes.":[170],"found":[172],"that":[173,217],"between":[176],"are":[180],"enacted":[181],"through":[182],"sequential,":[184],"interrelated":[185],"stages:divergent":[186],"behaviorsandconvergent":[188],"behaviors,":[190,231],"each":[192,209],"stage":[193,211],"corresponding":[194],"second":[199],"delineate":[205],"phases":[207],"within":[208],"enacting":[210],"conjecture":[216],"future":[218],"include":[223],"iterative":[224],"cycles":[225],"divergent":[227],"convergent":[229],"if":[233],"explore":[235],"leverage":[238],"more":[241],"creative":[242],"ways.":[243],"presents":[246],"theorization":[248],"an":[253],"increasingly":[254],"prevalent":[255],"form":[256],"IT-enabled":[258],"educational":[259,289],"communication.":[262],"successfully":[269],"shifted":[270],"we":[278],"offer":[279],"implications":[280],"facilitation":[283],"hybrid":[285],"arrangements":[287],"settings":[290],"using":[291],"ICT.":[292]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1}],"updated_date":"2026-08-23T07:36:19.812096","created_date":"2025-10-10T00:00:00"}