{"id":"https://openalex.org/W4381436451","doi":"https://doi.org/10.1145/3596454.3597179","title":"Listen Veronica! Can You Give Me a Hand With This Bug?","display_name":"Listen Veronica! Can You Give Me a Hand With This Bug?","publication_year":2023,"publication_date":"2023-06-20","ids":{"openalex":"https://openalex.org/W4381436451","doi":"https://doi.org/10.1145/3596454.3597179"},"language":"en","primary_location":{"id":"doi:10.1145/3596454.3597179","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3596454.3597179","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3596454.3597179","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Companion Proceedings of the 2023 ACM SIGCHI Symposium on Engineering Interactive Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3596454.3597179","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5059726739","display_name":"Juan Pablo S\u00e1enz","orcid":"https://orcid.org/0000-0003-0928-3089"},"institutions":[{"id":"https://openalex.org/I177477856","display_name":"Politecnico di Torino","ror":"https://ror.org/00bgk9508","country_code":"IT","type":"education","lineage":["https://openalex.org/I177477856"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Juan Pablo S\u00e1enz","raw_affiliation_strings":["Politecnico di Torino, Italy"],"raw_orcid":"https://orcid.org/0000-0003-0928-3089","affiliations":[{"raw_affiliation_string":"Politecnico di Torino, Italy","institution_ids":["https://openalex.org/I177477856"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5023909289","display_name":"Luigi De Russis","orcid":"https://orcid.org/0000-0001-7647-6652"},"institutions":[{"id":"https://openalex.org/I177477856","display_name":"Politecnico di Torino","ror":"https://ror.org/00bgk9508","country_code":"IT","type":"education","lineage":["https://openalex.org/I177477856"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Luigi De Russis","raw_affiliation_strings":["Politecnico di Torino, Italy"],"raw_orcid":"https://orcid.org/0000-0001-7647-6652","affiliations":[{"raw_affiliation_string":"Politecnico di Torino, Italy","institution_ids":["https://openalex.org/I177477856"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.06057664,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"24","last_page":"30"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9696999788284302,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9696999788284302,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9312000274658203,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9272000193595886,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5847818851470947}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5847818851470947}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3596454.3597179","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3596454.3597179","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3596454.3597179","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Companion Proceedings of the 2023 ACM SIGCHI Symposium on Engineering Interactive Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3596454.3597179","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3596454.3597179","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3596454.3597179","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Companion Proceedings of the 2023 ACM SIGCHI Symposium on Engineering Interactive Computing Systems","raw_type":"proceedings-article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G507880695","display_name":null,"funder_award_id":"PE00000014","funder_id":"https://openalex.org/F4320320300","funder_display_name":"European Commission"}],"funders":[{"id":"https://openalex.org/F4320320300","display_name":"European Commission","ror":"https://ror.org/00k4n6c32"}],"has_content":{"grobid_xml":false,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4381436451.pdf"},"referenced_works_count":25,"referenced_works":["https://openalex.org/W2031289572","https://openalex.org/W2093880331","https://openalex.org/W2109228456","https://openalex.org/W2144651866","https://openalex.org/W2154348687","https://openalex.org/W2160694571","https://openalex.org/W2161052636","https://openalex.org/W2214393799","https://openalex.org/W2546705944","https://openalex.org/W2553377594","https://openalex.org/W2750225368","https://openalex.org/W2781728735","https://openalex.org/W2794452420","https://openalex.org/W2796354015","https://openalex.org/W2909032217","https://openalex.org/W2916601118","https://openalex.org/W2945876109","https://openalex.org/W2980877729","https://openalex.org/W3096532226","https://openalex.org/W3098348021","https://openalex.org/W4200588694","https://openalex.org/W4210924384","https://openalex.org/W4229050671","https://openalex.org/W4283831891","https://openalex.org/W4285181304"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W4396696052","https://openalex.org/W4402327032","https://openalex.org/W2382290278"],"abstract_inverted_index":{"Developing":[0],"software":[1],"implies":[2],"looking":[3],"for":[4,45,56,62],"documentation,":[5],"following":[6],"tutorials,":[7],"making":[8],"implementation":[9],"decisions,":[10],"encountering":[11],"errors,":[12],"and":[13,35,43,58,93,119,143],"overcoming":[14],"them.":[15],"Behind":[16],"each":[17,46],"aspect":[18],"is":[19,27,74],"the":[20,30,38,40,87,97,107,113,117,123,140,147],"developer\u2019s":[21],"reasoning":[22,42],"that,":[23,84],"if":[24,33],"not":[25],"collected,":[26],"lost":[28],"after":[29],"implementation.":[31],"Conversely,":[32],"captured":[34],"linked":[36],"to":[37,65,110,122],"code,":[39],"developers\u2019":[41,88],"motivations":[44],"step":[47],"they":[48,99],"accomplish":[49],"can":[50,104],"become":[51],"a":[52,63,75,131],"valuable":[53],"asset,":[54],"meaningful":[55],"them":[57,95,121],"other":[59],"developers.":[60],"Looking":[61],"mechanism":[64],"capture":[66],"such":[67],"knowledge":[68],"seamlessly,":[69],"we":[70],"present":[71],"Veronica.":[72],"It":[73],"conversational":[76],"agent":[77],"integrated":[78],"directly":[79],"into":[80],"Visual":[81],"Studio":[82],"Code":[83],"based":[85],"on":[86],"self-explanatory":[89],"reasoning,":[90],"records":[91],"memos":[92],"links":[94],"with":[96,106,134],"code":[98],"are":[100],"writing.":[101],"Furthermore,":[102],"Veronica":[103],"interact":[105],"web":[108],"browser":[109],"automatically":[111],"gather":[112],"sources":[114],"consulted":[115],"by":[116,129],"developer":[118],"attach":[120],"code.":[124],"We":[125],"validated":[126],"our":[127],"approach":[128],"conducting":[130],"usability":[132],"study":[133],"eight":[135],"participants":[136],"that":[137],"positively":[138],"assessed":[139],"tool\u2019s":[141],"usefulness":[142],"suggested":[144],"improvements":[145],"in":[146],"graphical":[148],"interface.":[149]},"counts_by_year":[],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
