{"id":"https://openalex.org/W2486581619","doi":"https://doi.org/10.1145/3592626.3592627","title":"Results from the Third WWW User Survey","display_name":"Results from the Third WWW User Survey","publication_year":1995,"publication_date":"1995-12-11","ids":{"openalex":"https://openalex.org/W2486581619","doi":"https://doi.org/10.1145/3592626.3592627","mag":"2486581619"},"language":"en","primary_location":{"id":"doi:10.1145/3592626.3592627","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3592626.3592627","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3592626.3592627","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Fourth International Conference on World Wide Web","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3592626.3592627","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5002524058","display_name":"James E. Pitkow","orcid":null},"institutions":[{"id":"https://openalex.org/I130701444","display_name":"Georgia Institute of Technology","ror":"https://ror.org/01zkghx44","country_code":"US","type":"education","lineage":["https://openalex.org/I130701444"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"James E. Pitkow","raw_affiliation_strings":["Georgia Institute of Technology, Atlanta, GA"],"affiliations":[{"raw_affiliation_string":"Georgia Institute of Technology, Atlanta, GA","institution_ids":["https://openalex.org/I130701444"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5020310597","display_name":"Colleen M. Kehoe","orcid":null},"institutions":[{"id":"https://openalex.org/I130701444","display_name":"Georgia Institute of Technology","ror":"https://ror.org/01zkghx44","country_code":"US","type":"education","lineage":["https://openalex.org/I130701444"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Colleen M. Kehoe","raw_affiliation_strings":["Georgia Institute of Technology, Atlanta, GA"],"affiliations":[{"raw_affiliation_string":"Georgia Institute of Technology, Atlanta, GA","institution_ids":["https://openalex.org/I130701444"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5002524058"],"corresponding_institution_ids":["https://openalex.org/I130701444"],"apc_list":null,"apc_paid":null,"fwci":12.3499,"has_fulltext":true,"cited_by_count":25,"citation_normalized_percentile":{"value":0.98447469,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"14"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10203","display_name":"Recommender Systems and Techniques","score":0.9962999820709229,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10203","display_name":"Recommender Systems and Techniques","score":0.9962999820709229,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10286","display_name":"Information Retrieval and Search Behavior","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12016","display_name":"Web Data Mining and Analysis","score":0.9894000291824341,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7285491824150085},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.6691087484359741},{"id":"https://openalex.org/keywords/web-service","display_name":"Web service","score":0.5099607706069946},{"id":"https://openalex.org/keywords/population","display_name":"Population","score":0.5080339908599854},{"id":"https://openalex.org/keywords/web-standards","display_name":"Web standards","score":0.46507903933525085},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4285171627998352},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3554176092147827}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7285491824150085},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.6691087484359741},{"id":"https://openalex.org/C35578498","wikidata":"https://www.wikidata.org/wiki/Q193424","display_name":"Web service","level":2,"score":0.5099607706069946},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.5080339908599854},{"id":"https://openalex.org/C182321512","wikidata":"https://www.wikidata.org/wiki/Q1153289","display_name":"Web standards","level":3,"score":0.46507903933525085},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4285171627998352},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3554176092147827},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C149923435","wikidata":"https://www.wikidata.org/wiki/Q37732","display_name":"Demography","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":5,"locations":[{"id":"doi:10.1145/3592626.3592627","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3592626.3592627","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3592626.3592627","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Fourth International Conference on World Wide Web","raw_type":"proceedings-article"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.150.5054","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.150.5054","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.cc.gatech.edu/gvu/user_surveys/papers/survey_3_paper.pdf","raw_type":"text"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.48.2451","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.48.2451","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"ftp://ftp.cc.gatech.edu/pub/groups/gvu/tech-reports/96-08.ps.Z","raw_type":"text"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.52.6641","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.52.6641","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.cc.gatech.edu/gvu/user_surveys/papers/survey_3_paper.ps","raw_type":"text"},{"id":"pmh:oai:smartech.gatech.edu:1853/3494","is_oa":false,"landing_page_url":"http://hdl.handle.net/1853/3494","pdf_url":null,"source":{"id":"https://openalex.org/S4377196313","display_name":"SMARTech Repository (Georgia Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I130701444","host_organization_name":"Georgia Institute of Technology","host_organization_lineage":["https://openalex.org/I130701444"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Text"}],"best_oa_location":{"id":"doi:10.1145/3592626.3592627","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3592626.3592627","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3592626.3592627","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Fourth International Conference on World Wide Web","raw_type":"proceedings-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/17","display_name":"Partnerships for the goals","score":0.46000000834465027}],"awards":[],"funders":[{"id":"https://openalex.org/F4320306076","display_name":"National Science Foundation","ror":"https://ror.org/021nxhr62"}],"has_content":{"grobid_xml":false,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2486581619.pdf"},"referenced_works_count":3,"referenced_works":["https://openalex.org/W1982896842","https://openalex.org/W2074328307","https://openalex.org/W7042656581"],"related_works":["https://openalex.org/W1012551803","https://openalex.org/W2184421161","https://openalex.org/W2081337217","https://openalex.org/W2263165406","https://openalex.org/W124504236","https://openalex.org/W2139596909","https://openalex.org/W2509141950","https://openalex.org/W1809074097","https://openalex.org/W178471791","https://openalex.org/W1991254288"],"abstract_inverted_index":{"The":[0],"tremendous":[1],"success":[2],"of":[3,31,75,114,131,136,149,153],"the":[4,32,47,53,73,76,107,115,125,128,145],"World":[5],"Wide":[6],"Web":[7,35,49,77,108],"has":[8],"led":[9],"to":[10,21,97],"an":[11],"ever-increasing":[12],"user":[13,78],"base.":[14],"Intuitively,":[15],"one":[16],"would":[17],"expect":[18],"this":[19,150],"base":[20],"change":[22],"over":[23,90],"time":[24],"as":[25],"more":[26],"people":[27],"from":[28,52,56,85],"different":[29],"segments":[30],"population":[33],"become":[34],"users":[36,50,55],"and":[37,66,93,100,109,118,133,147],"advocates.":[38],"What":[39,63],"exactly":[40],"have":[41],"these":[42,99],"changes":[43],"been?":[44],"How":[45],"do":[46,69],"original":[48],"differ":[51],"new":[54,119,151,156],"major":[57],"online":[58],"service":[59],"providers":[60],"like":[61],"Prodigy?":[62],"trends":[64],"exist":[65],"what":[67],"picture":[68],"they":[70],"paint":[71],"for":[72,170],"future":[74],"population?":[79],"This":[80],"paper,":[81],"drawing":[82],"on":[83],"results":[84],"three":[86],"User":[87],"Surveys":[88],"spanning":[89],"a":[91,94,112],"year":[92],"half,":[95],"attempts":[96],"answer":[98],"other":[101],"questions":[102],"about":[103],"who":[104],"is":[105,122],"using":[106],"why.":[110],"Additionally,":[111],"review":[113],"methodology,":[116],"questionnaires,":[117],"architectural":[120],"enhancements":[121],"presented.":[123],"Although":[124],"surveys":[126],"lack":[127],"scientific":[129],"rigor":[130],"controlled":[132],"accepted":[134],"methods":[135],"surveying,":[137],"we":[138],"discuss":[139],"analyses":[140],"that":[141],"help":[142],"us":[143],"understand":[144],"limitations":[146],"process":[148],"type":[152],"surveying.":[154],"Finally,":[155],"quantitative":[157],"analysis":[158],"techniques":[159],"are":[160],"presented":[161],"based":[162],"upon":[163],"post-hoc":[164],"log":[165],"file":[166],"analysis,":[167],"yielding":[168],"guidelines":[169],"Web-based":[171],"survey":[172],"design.":[173]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2018,"cited_by_count":1}],"updated_date":"2026-04-21T08:09:41.155169","created_date":"2025-10-10T00:00:00"}