{"id":"https://openalex.org/W4396723597","doi":"https://doi.org/10.1145/3589334.3648155","title":"Predicting and Presenting Task Difficulty for Crowdsourcing Food Rescue Platforms","display_name":"Predicting and Presenting Task Difficulty for Crowdsourcing Food Rescue Platforms","publication_year":2024,"publication_date":"2024-05-08","ids":{"openalex":"https://openalex.org/W4396723597","doi":"https://doi.org/10.1145/3589334.3648155"},"language":"en","primary_location":{"id":"doi:10.1145/3589334.3648155","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3589334.3648155","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM Web Conference 2024","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1145/3589334.3648155","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5020688976","display_name":"Zheyuan Ryan Shi","orcid":"https://orcid.org/0000-0001-7899-4680"},"institutions":[{"id":"https://openalex.org/I170201317","display_name":"University of Pittsburgh","ror":"https://ror.org/01an3r305","country_code":"US","type":"education","lineage":["https://openalex.org/I170201317"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Zheyuan Ryan Shi","raw_affiliation_strings":["University of Pittsburgh, Pittsburgh, PA, USA"],"raw_orcid":"https://orcid.org/0000-0001-7899-4680","affiliations":[{"raw_affiliation_string":"University of Pittsburgh, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I170201317"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5096910141","display_name":"Jiayin Zhi","orcid":"https://orcid.org/0009-0006-9290-7356"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jiayin Zhi","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA, USA"],"raw_orcid":"https://orcid.org/0009-0006-9290-7356","affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5017018703","display_name":"Siqi Zeng","orcid":"https://orcid.org/0009-0008-2042-0754"},"institutions":[{"id":"https://openalex.org/I157725225","display_name":"University of Illinois Urbana-Champaign","ror":"https://ror.org/047426m28","country_code":"US","type":"education","lineage":["https://openalex.org/I157725225"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Siqi Zeng","raw_affiliation_strings":["University of Illinois Urbana Champaign, Champaign, IL, USA"],"raw_orcid":"https://orcid.org/0009-0008-2042-0754","affiliations":[{"raw_affiliation_string":"University of Illinois Urbana Champaign, Champaign, IL, USA","institution_ids":["https://openalex.org/I157725225"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081575219","display_name":"Z.T. Zhang","orcid":"https://orcid.org/0000-0002-7215-5410"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Zhicheng Zhang","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA, USA"],"raw_orcid":"https://orcid.org/0000-0002-7215-5410","affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5067283615","display_name":"A. Kapoor","orcid":"https://orcid.org/0009-0004-4704-2758"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Ameesh Kapoor","raw_affiliation_strings":["412 Food Rescue, Pittsburgh, PA, USA"],"raw_orcid":"https://orcid.org/0009-0004-4704-2758","affiliations":[{"raw_affiliation_string":"412 Food Rescue, Pittsburgh, PA, USA","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5102999746","display_name":"Sean Hudson","orcid":"https://orcid.org/0009-0003-5385-5782"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Sean Hudson","raw_affiliation_strings":["412 Food Rescue, Pittsburgh, PA, USA"],"raw_orcid":"https://orcid.org/0009-0003-5385-5782","affiliations":[{"raw_affiliation_string":"412 Food Rescue, Pittsburgh, PA, USA","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101403827","display_name":"Hong Shen","orcid":"https://orcid.org/0000-0002-5364-3718"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Hong Shen","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA, USA"],"raw_orcid":"https://orcid.org/0000-0002-5364-3718","affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5061127138","display_name":"Fei Fang","orcid":"https://orcid.org/0000-0003-2256-8329"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Fei Fang","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA, USA"],"raw_orcid":"https://orcid.org/0000-0003-2256-8329","affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":8,"corresponding_author_ids":["https://openalex.org/A5020688976"],"corresponding_institution_ids":["https://openalex.org/I170201317"],"apc_list":null,"apc_paid":null,"fwci":0.9934,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.78827656,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":96,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"4686","last_page":"4696"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9686999917030334,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9686999917030334,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12583","display_name":"Food Waste Reduction and Sustainability","score":0.9422000050544739,"subfield":{"id":"https://openalex.org/subfields/1106","display_name":"Food Science"},"field":{"id":"https://openalex.org/fields/11","display_name":"Agricultural and Biological Sciences"},"domain":{"id":"https://openalex.org/domains/1","display_name":"Life Sciences"}},{"id":"https://openalex.org/T12735","display_name":"Blood donation and transfusion practices","score":0.9332000017166138,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/crowdsourcing","display_name":"Crowdsourcing","score":0.7747533321380615},{"id":"https://openalex.org/keywords/task","display_name":"Task (project management)","score":0.72314453125},{"id":"https://openalex.org/keywords/workflow","display_name":"Workflow","score":0.6822010278701782},{"id":"https://openalex.org/keywords/food-waste","display_name":"Food waste","score":0.6811398267745972},{"id":"https://openalex.org/keywords/food-insecurity","display_name":"Food insecurity","score":0.5721808075904846},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5683999061584473},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5518409609794617},{"id":"https://openalex.org/keywords/crowd-sourcing","display_name":"Crowd sourcing","score":0.5236254334449768},{"id":"https://openalex.org/keywords/resource","display_name":"Resource (disambiguation)","score":0.49511757493019104},{"id":"https://openalex.org/keywords/hero","display_name":"HERO","score":0.4636382460594177},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.29282277822494507},{"id":"https://openalex.org/keywords/food-security","display_name":"Food security","score":0.25204554200172424},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.20110273361206055},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.18646150827407837},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.18269091844558716},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.11532938480377197},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.08998683094978333}],"concepts":[{"id":"https://openalex.org/C62230096","wikidata":"https://www.wikidata.org/wiki/Q275969","display_name":"Crowdsourcing","level":2,"score":0.7747533321380615},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.72314453125},{"id":"https://openalex.org/C177212765","wikidata":"https://www.wikidata.org/wiki/Q627335","display_name":"Workflow","level":2,"score":0.6822010278701782},{"id":"https://openalex.org/C2777499484","wikidata":"https://www.wikidata.org/wiki/Q18919","display_name":"Food waste","level":2,"score":0.6811398267745972},{"id":"https://openalex.org/C2993342163","wikidata":"https://www.wikidata.org/wiki/Q1229911","display_name":"Food insecurity","level":4,"score":0.5721808075904846},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5683999061584473},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5518409609794617},{"id":"https://openalex.org/C3018396927","wikidata":"https://www.wikidata.org/wiki/Q275969","display_name":"Crowd sourcing","level":2,"score":0.5236254334449768},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.49511757493019104},{"id":"https://openalex.org/C51364203","wikidata":"https://www.wikidata.org/wiki/Q1563532","display_name":"HERO","level":2,"score":0.4636382460594177},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.29282277822494507},{"id":"https://openalex.org/C549605437","wikidata":"https://www.wikidata.org/wiki/Q1229911","display_name":"Food security","level":3,"score":0.25204554200172424},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.20110273361206055},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.18646150827407837},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.18269091844558716},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.11532938480377197},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.08998683094978333},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.0},{"id":"https://openalex.org/C548081761","wikidata":"https://www.wikidata.org/wiki/Q180388","display_name":"Waste management","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C118518473","wikidata":"https://www.wikidata.org/wiki/Q11451","display_name":"Agriculture","level":2,"score":0.0},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3589334.3648155","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3589334.3648155","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM Web Conference 2024","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3589334.3648155","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3589334.3648155","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM Web Conference 2024","raw_type":"proceedings-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/2","score":0.6800000071525574,"display_name":"Zero hunger"}],"awards":[{"id":"https://openalex.org/G6710848226","display_name":null,"funder_award_id":"IIS-2046640","funder_id":"https://openalex.org/F4320323817","funder_display_name":"Universitas Brawijaya"}],"funders":[{"id":"https://openalex.org/F4320323817","display_name":"Universitas Brawijaya","ror":"https://ror.org/01wk3d929"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":28,"referenced_works":["https://openalex.org/W1855587783","https://openalex.org/W1988872962","https://openalex.org/W2114281505","https://openalex.org/W2118029778","https://openalex.org/W2282821441","https://openalex.org/W2285681610","https://openalex.org/W2323800687","https://openalex.org/W2511352244","https://openalex.org/W2785275309","https://openalex.org/W2800430407","https://openalex.org/W2913602408","https://openalex.org/W2942444880","https://openalex.org/W2952696298","https://openalex.org/W2982915530","https://openalex.org/W2985011762","https://openalex.org/W3017863658","https://openalex.org/W3121787084","https://openalex.org/W3156621891","https://openalex.org/W3161290911","https://openalex.org/W3206556855","https://openalex.org/W4239782359","https://openalex.org/W4281939280","https://openalex.org/W4283159495","https://openalex.org/W4283810222","https://openalex.org/W4319321305","https://openalex.org/W4321393171","https://openalex.org/W4327990559","https://openalex.org/W6701183856"],"related_works":["https://openalex.org/W3032998312","https://openalex.org/W135177976","https://openalex.org/W4384486036","https://openalex.org/W2409650238","https://openalex.org/W2524552836","https://openalex.org/W2911172774","https://openalex.org/W2039747859","https://openalex.org/W3121216790","https://openalex.org/W2963358296","https://openalex.org/W2467989257"],"abstract_inverted_index":{"Food":[0,139],"waste":[1,17],"and":[2,18,52,61,81],"food":[3,16,20,25],"insecurity":[4],"are":[5,131],"two":[6],"problems":[7],"that":[8],"co-exist":[9],"worldwide.":[10],"A":[11],"major":[12],"force":[13],"to":[14,27,36,44,65,93,99,115,121],"combat":[15],"insecurity,":[19],"rescue":[21,41,72],"platforms":[22],"(FRP)":[23],"match":[24],"donations":[26],"low-resource":[28],"communities.":[29],"Since":[30],"they":[31],"rely":[32],"on":[33,97],"external":[34],"volunteers":[35,45,120],"deliver":[37],"the":[38,67,124,133,150],"food,":[39],"communicating":[40],"task":[42],"difficulty":[43,68],"is":[46],"very":[47],"important":[48],"for":[49,119],"volunteer":[50],"engagement":[51],"retention.":[53],"We":[54],"develop":[55],"a":[56,70,142],"hybrid":[57],"model":[58],"with":[59,90],"tabular":[60],"natural":[62],"language":[63],"data":[64],"predict":[66],"of":[69,135],"given":[71],"trip,":[73],"which":[74],"significantly":[75],"outperforms":[76],"baselines":[77],"in":[78,132],"identifying":[79],"easy":[80],"hard":[82],"rescues.":[83],"Furthermore,":[84],"using":[85],"storyboards,":[86],"we":[87,110],"conducted":[88],"interviews":[89],"different":[91],"stakeholders":[92],"understand":[94,123],"their":[95],"perspectives":[96],"how":[98],"integrate":[100],"such":[101],"predictions":[102],"into":[103],"volunteers'":[104],"workflow.":[105],"Motivated":[106],"by":[107],"our":[108],"findings,":[109],"developed":[111],"three":[112],"explanation":[113],"methods":[114],"generate":[116],"interpretable":[117],"insights":[118],"better":[122],"predictions.":[125],"The":[126],"results":[127],"from":[128],"this":[129],"study":[130],"process":[134],"being":[136],"adopted":[137],"at":[138],"Rescue":[140],"Hero,":[141],"large":[143],"FRP":[144],"serving":[145],"over":[146],"25":[147],"cities":[148],"across":[149],"United":[151],"States.":[152]},"counts_by_year":[{"year":2025,"cited_by_count":3}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}