{"id":"https://openalex.org/W4362681181","doi":"https://doi.org/10.1145/3572921.3572927","title":"Experiential Benefits of Interactive Conflict Negotiation Practices in Computer-Supported Shift Planning","display_name":"Experiential Benefits of Interactive Conflict Negotiation Practices in Computer-Supported Shift Planning","publication_year":2022,"publication_date":"2022-11-29","ids":{"openalex":"https://openalex.org/W4362681181","doi":"https://doi.org/10.1145/3572921.3572927"},"language":"en","primary_location":{"id":"doi:10.1145/3572921.3572927","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3572921.3572927","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 34th Australian Conference on Human-Computer Interaction","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5028880328","display_name":"Alarith Uhde","orcid":"https://orcid.org/0000-0003-3877-5453"},"institutions":[{"id":"https://openalex.org/I206895457","display_name":"University of Siegen","ror":"https://ror.org/02azyry73","country_code":"DE","type":"education","lineage":["https://openalex.org/I206895457"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Alarith Uhde","raw_affiliation_strings":["Ubiquitous Design / Experience &amp; Interaction, University of Siegen, Germany"],"affiliations":[{"raw_affiliation_string":"Ubiquitous Design / Experience &amp; Interaction, University of Siegen, Germany","institution_ids":["https://openalex.org/I206895457"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5089822184","display_name":"Matthias Laschke","orcid":"https://orcid.org/0000-0003-2714-4293"},"institutions":[{"id":"https://openalex.org/I206895457","display_name":"University of Siegen","ror":"https://ror.org/02azyry73","country_code":"DE","type":"education","lineage":["https://openalex.org/I206895457"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Matthias Laschke","raw_affiliation_strings":["Ubiquitous Design / Experience &amp; Interaction, University of Siegen, Germany"],"affiliations":[{"raw_affiliation_string":"Ubiquitous Design / Experience &amp; Interaction, University of Siegen, Germany","institution_ids":["https://openalex.org/I206895457"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5036518567","display_name":"Marc Hassenzahl","orcid":"https://orcid.org/0000-0001-9798-1762"},"institutions":[{"id":"https://openalex.org/I206895457","display_name":"University of Siegen","ror":"https://ror.org/02azyry73","country_code":"DE","type":"education","lineage":["https://openalex.org/I206895457"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Marc Hassenzahl","raw_affiliation_strings":["Ubiquitous Design / Experience &amp; Interaction, University of Siegen, Germany"],"affiliations":[{"raw_affiliation_string":"Ubiquitous Design / Experience &amp; Interaction, University of Siegen, Germany","institution_ids":["https://openalex.org/I206895457"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5028880328"],"corresponding_institution_ids":["https://openalex.org/I206895457"],"apc_list":null,"apc_paid":null,"fwci":0.2102,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.64169646,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"180","last_page":"192"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11373","display_name":"Sleep and Work-Related Fatigue","score":0.9952999949455261,"subfield":{"id":"https://openalex.org/subfields/3205","display_name":"Experimental and Cognitive Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10722","display_name":"Work-Family Balance Challenges","score":0.9936000108718872,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/negotiation","display_name":"Negotiation","score":0.6432944536209106},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6052534580230713},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.5109931230545044},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5011866092681885},{"id":"https://openalex.org/keywords/automation","display_name":"Automation","score":0.4666673541069031},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.4608907103538513},{"id":"https://openalex.org/keywords/experiential-learning","display_name":"Experiential learning","score":0.45618194341659546},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.44655129313468933},{"id":"https://openalex.org/keywords/scheduling","display_name":"Scheduling (production processes)","score":0.42733511328697205},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3790353536605835},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3410499095916748},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.25221747159957886},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.1771957278251648},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1635981798171997},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.16184401512145996},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.09393817186355591}],"concepts":[{"id":"https://openalex.org/C199776023","wikidata":"https://www.wikidata.org/wiki/Q202875","display_name":"Negotiation","level":2,"score":0.6432944536209106},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6052534580230713},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5109931230545044},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5011866092681885},{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.4666673541069031},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.4608907103538513},{"id":"https://openalex.org/C37228920","wikidata":"https://www.wikidata.org/wiki/Q1307600","display_name":"Experiential learning","level":2,"score":0.45618194341659546},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.44655129313468933},{"id":"https://openalex.org/C206729178","wikidata":"https://www.wikidata.org/wiki/Q2271896","display_name":"Scheduling (production processes)","level":2,"score":0.42733511328697205},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3790353536605835},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3410499095916748},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.25221747159957886},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.1771957278251648},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1635981798171997},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.16184401512145996},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.09393817186355591},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C145420912","wikidata":"https://www.wikidata.org/wiki/Q853077","display_name":"Mathematics education","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3572921.3572927","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3572921.3572927","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 34th Australian Conference on Human-Computer Interaction","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.7699999809265137,"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":65,"referenced_works":["https://openalex.org/W233695587","https://openalex.org/W1585638202","https://openalex.org/W1921712903","https://openalex.org/W1966165668","https://openalex.org/W1966450619","https://openalex.org/W1977793234","https://openalex.org/W1983421952","https://openalex.org/W1983755833","https://openalex.org/W1994344671","https://openalex.org/W1996730470","https://openalex.org/W2016721869","https://openalex.org/W2021792127","https://openalex.org/W2034025364","https://openalex.org/W2047053402","https://openalex.org/W2053707726","https://openalex.org/W2067321147","https://openalex.org/W2074059988","https://openalex.org/W2075115149","https://openalex.org/W2087245834","https://openalex.org/W2095554934","https://openalex.org/W2096452841","https://openalex.org/W2101146454","https://openalex.org/W2102789285","https://openalex.org/W2103016362","https://openalex.org/W2109475526","https://openalex.org/W2118476150","https://openalex.org/W2120133298","https://openalex.org/W2127740943","https://openalex.org/W2129407759","https://openalex.org/W2133671908","https://openalex.org/W2146272101","https://openalex.org/W2149929637","https://openalex.org/W2168192288","https://openalex.org/W2253138815","https://openalex.org/W2260718471","https://openalex.org/W2337856341","https://openalex.org/W2483322266","https://openalex.org/W2551912473","https://openalex.org/W2569818895","https://openalex.org/W2587979677","https://openalex.org/W2611678241","https://openalex.org/W2729604834","https://openalex.org/W2793274778","https://openalex.org/W2884923888","https://openalex.org/W2889043357","https://openalex.org/W2913286065","https://openalex.org/W3001553940","https://openalex.org/W3003107055","https://openalex.org/W3021751497","https://openalex.org/W3030654960","https://openalex.org/W3032492946","https://openalex.org/W3087489817","https://openalex.org/W3103342535","https://openalex.org/W3105211233","https://openalex.org/W3124410800","https://openalex.org/W3127291290","https://openalex.org/W3158842535","https://openalex.org/W3159700781","https://openalex.org/W3182746925","https://openalex.org/W3194868715","https://openalex.org/W3209971250","https://openalex.org/W4225117352","https://openalex.org/W4225126564","https://openalex.org/W4237086033","https://openalex.org/W4249099346"],"related_works":["https://openalex.org/W2693365417","https://openalex.org/W1966385878","https://openalex.org/W2069705450","https://openalex.org/W2966019666","https://openalex.org/W2374229278","https://openalex.org/W2322802588","https://openalex.org/W2361686311","https://openalex.org/W2078042687","https://openalex.org/W2945465523","https://openalex.org/W2401058949"],"abstract_inverted_index":{"Shift":[0],"planning":[1,37,147,160],"plays":[2],"a":[3,42,76,91],"key":[4],"role":[5],"for":[6],"the":[7,51,67,72,100,115,133,154,162],"health":[8],"and":[9,19,45,84,87,157],"well-being":[10],"of":[11,54,61,74,114],"healthcare":[12],"workers.":[13],"It":[14],"determines":[15],"when":[16,20],"they":[17,21],"work":[18,164],"can":[22],"take":[23],"time":[24],"off":[25],"to":[26,141],"recover":[27],"or":[28],"engage":[29],"in":[30,35,99,161],"social":[31],"activities.":[32],"Current":[33],"computer-support":[34],"shift":[36,146,159],"is":[38],"typically":[39],"designed":[40],"from":[41,132],"managerial":[43],"perspective":[44],"focuses":[46],"on":[47,80,119],"process":[48,79,94,118],"efficiency,":[49],"with":[50,90,138],"long-term":[52],"goal":[53],"full":[55,126],"automation.":[56],"This":[57],"implies":[58],"automatic":[59],"resolutions":[60],"emotionally":[62],"charged":[63],"scheduling":[64],"conflicts.":[65],"In":[66,102],"present":[68],"study,":[69],"we":[70,110],"measured":[71],"effects":[73,113],"such":[75],"fully":[77],"automated":[78],"workers\u2019":[81],"well-being,":[82],"fairness,":[83],"team":[85],"spirit,":[86],"compared":[88],"them":[89],"more":[92,116,143],"interactive":[93,117],"that":[95,125],"directly":[96],"involves":[97],"workers":[98],"decision-making.":[101],"our":[103],"experimental":[104],"online":[105],"study":[106],"(n":[107],"=":[108],"94),":[109],"found":[111],"positive":[112],"all":[120],"measures.":[121],"Our":[122],"findings":[123],"indicate":[124],"automation":[127],"may":[128],"not":[129],"be":[130],"desirable":[131],"worker":[134,151,155],"perspective.":[135],"We":[136],"close":[137],"concrete":[139],"suggestions":[140],"design":[142],"worker-centered,":[144],"hybrid":[145],"systems":[148],"by":[149],"optimizing":[150],"control,":[152],"considering":[153],"experience,":[156],"embedding":[158],"broader":[163],"context.":[165]},"counts_by_year":[{"year":2024,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
