{"id":"https://openalex.org/W4372183744","doi":"https://doi.org/10.1145/3572334.3572374","title":"Driven to the brink: Understanding digital labour platform precarity among UberGo e-hailing drivers","display_name":"Driven to the brink: Understanding digital labour platform precarity among UberGo e-hailing drivers","publication_year":2022,"publication_date":"2022-06-27","ids":{"openalex":"https://openalex.org/W4372183744","doi":"https://doi.org/10.1145/3572334.3572374"},"language":"en","primary_location":{"id":"doi:10.1145/3572334.3572374","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3572334.3572374","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3572334.3572374","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Conference on Information & Communication Technologies and Development 2022","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3572334.3572374","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5011558958","display_name":"Dylan Ribbans","orcid":"https://orcid.org/0000-0003-1033-0559"},"institutions":[{"id":"https://openalex.org/I157614274","display_name":"University of Cape Town","ror":"https://ror.org/03p74gp79","country_code":"ZA","type":"education","lineage":["https://openalex.org/I157614274"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Dylan Ribbans","raw_affiliation_strings":["Department of Information Systems, University of Cape Town, South Africa"],"raw_orcid":"https://orcid.org/0000-0003-1033-0559","affiliations":[{"raw_affiliation_string":"Department of Information Systems, University of Cape Town, South Africa","institution_ids":["https://openalex.org/I157614274"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057276400","display_name":"Pitso Tsibolane","orcid":"https://orcid.org/0000-0002-7888-1181"},"institutions":[{"id":"https://openalex.org/I157614274","display_name":"University of Cape Town","ror":"https://ror.org/03p74gp79","country_code":"ZA","type":"education","lineage":["https://openalex.org/I157614274"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Pitso Tsibolane","raw_affiliation_strings":["Department of Information Systems, University of Cape Town, South Africa"],"raw_orcid":"https://orcid.org/0000-0002-7888-1181","affiliations":[{"raw_affiliation_string":"Department of Information Systems, University of Cape Town, South Africa","institution_ids":["https://openalex.org/I157614274"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5112911691","display_name":"Thando Nkohla-Ramuneyiwa","orcid":null},"institutions":[{"id":"https://openalex.org/I69552723","display_name":"University of Pretoria","ror":"https://ror.org/00g0p6g84","country_code":"ZA","type":"education","lineage":["https://openalex.org/I69552723"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Thando Nkohla-Ramuneyiwa","raw_affiliation_strings":["Philosophy Department, University of Pretoria, South Africa"],"raw_orcid":"https://orcid.org/0000-0003-2224-8341","affiliations":[{"raw_affiliation_string":"Philosophy Department, University of Pretoria, South Africa","institution_ids":["https://openalex.org/I69552723"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5015262738","display_name":"Jean-Paul Van Belle","orcid":"https://orcid.org/0000-0002-9140-0143"},"institutions":[{"id":"https://openalex.org/I157614274","display_name":"University of Cape Town","ror":"https://ror.org/03p74gp79","country_code":"ZA","type":"education","lineage":["https://openalex.org/I157614274"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Jean-Paul Van Belle","raw_affiliation_strings":["Department of Information Systems, University of Cape Town, South Africa"],"raw_orcid":"https://orcid.org/0000-0002-9140-0143","affiliations":[{"raw_affiliation_string":"Department of Information Systems, University of Cape Town, South Africa","institution_ids":["https://openalex.org/I157614274"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.3965,"has_fulltext":true,"cited_by_count":2,"citation_normalized_percentile":{"value":0.7579608,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"9"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12501","display_name":"Digital Economy and Work Transformation","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12501","display_name":"Digital Economy and Work Transformation","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9908999800682068,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11959","display_name":"Employment and Welfare Studies","score":0.9890999794006348,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/precarity","display_name":"Precarity","score":0.9273291826248169},{"id":"https://openalex.org/keywords/earnings","display_name":"Earnings","score":0.6395894289016724},{"id":"https://openalex.org/keywords/livelihood","display_name":"Livelihood","score":0.5536813139915466},{"id":"https://openalex.org/keywords/welfare","display_name":"Welfare","score":0.525821328163147},{"id":"https://openalex.org/keywords/precarious-work","display_name":"Precarious work","score":0.5040180087089539},{"id":"https://openalex.org/keywords/coping","display_name":"Coping (psychology)","score":0.5016183853149414},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.4568612575531006},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.44737493991851807},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.40469515323638916},{"id":"https://openalex.org/keywords/labour-economics","display_name":"Labour economics","score":0.3965507447719574},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.3523763418197632},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.2950224280357361},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.22435733675956726},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.15626150369644165},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.13767096400260925},{"id":"https://openalex.org/keywords/market-economy","display_name":"Market economy","score":0.12109386920928955},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.10484135150909424}],"concepts":[{"id":"https://openalex.org/C2778071103","wikidata":"https://www.wikidata.org/wiki/Q15404623","display_name":"Precarity","level":2,"score":0.9273291826248169},{"id":"https://openalex.org/C2781426361","wikidata":"https://www.wikidata.org/wiki/Q5326940","display_name":"Earnings","level":2,"score":0.6395894289016724},{"id":"https://openalex.org/C3987366","wikidata":"https://www.wikidata.org/wiki/Q6658164","display_name":"Livelihood","level":3,"score":0.5536813139915466},{"id":"https://openalex.org/C100243477","wikidata":"https://www.wikidata.org/wiki/Q12002092","display_name":"Welfare","level":2,"score":0.525821328163147},{"id":"https://openalex.org/C2775906418","wikidata":"https://www.wikidata.org/wiki/Q17009677","display_name":"Precarious work","level":3,"score":0.5040180087089539},{"id":"https://openalex.org/C73282008","wikidata":"https://www.wikidata.org/wiki/Q1759895","display_name":"Coping (psychology)","level":2,"score":0.5016183853149414},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4568612575531006},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.44737493991851807},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.40469515323638916},{"id":"https://openalex.org/C145236788","wikidata":"https://www.wikidata.org/wiki/Q28161","display_name":"Labour economics","level":1,"score":0.3965507447719574},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.3523763418197632},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.2950224280357361},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.22435733675956726},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.15626150369644165},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.13767096400260925},{"id":"https://openalex.org/C34447519","wikidata":"https://www.wikidata.org/wiki/Q179522","display_name":"Market economy","level":1,"score":0.12109386920928955},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.10484135150909424},{"id":"https://openalex.org/C118518473","wikidata":"https://www.wikidata.org/wiki/Q11451","display_name":"Agriculture","level":2,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3572334.3572374","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3572334.3572374","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3572334.3572374","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Conference on Information & Communication Technologies and Development 2022","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3572334.3572374","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3572334.3572374","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3572334.3572374","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Conference on Information & Communication Technologies and Development 2022","raw_type":"proceedings-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.6899999976158142}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4372183744.pdf","grobid_xml":"https://content.openalex.org/works/W4372183744.grobid-xml"},"referenced_works_count":28,"referenced_works":["https://openalex.org/W1598829572","https://openalex.org/W1979290264","https://openalex.org/W1982449566","https://openalex.org/W1991167186","https://openalex.org/W2082682076","https://openalex.org/W2102691383","https://openalex.org/W2412376000","https://openalex.org/W2766818166","https://openalex.org/W2887734062","https://openalex.org/W2894159203","https://openalex.org/W2894726823","https://openalex.org/W2925826857","https://openalex.org/W2936898316","https://openalex.org/W2946007006","https://openalex.org/W2962913468","https://openalex.org/W2981142291","https://openalex.org/W3043228004","https://openalex.org/W3093964414","https://openalex.org/W3098128257","https://openalex.org/W3107697115","https://openalex.org/W3117988531","https://openalex.org/W3132234204","https://openalex.org/W3163077622","https://openalex.org/W3187289995","https://openalex.org/W4250476437","https://openalex.org/W4302233387","https://openalex.org/W6785345233","https://openalex.org/W6795528659"],"related_works":["https://openalex.org/W3002243084","https://openalex.org/W4231405334","https://openalex.org/W4249442100","https://openalex.org/W2922097569","https://openalex.org/W3156709677","https://openalex.org/W4389228110","https://openalex.org/W2779103686","https://openalex.org/W4283274894","https://openalex.org/W3153890215","https://openalex.org/W4391081589"],"abstract_inverted_index":{"Digital":[0],"labour":[1,17,19],"platforms":[2],"have":[3,15],"been":[4],"critiqued":[5],"for":[6,115],"the":[7,38,45,50,57,97,106,111,120,134,137,142],"ways":[8,147],"in":[9,100],"which":[10],"their":[11],"new":[12,92],"business":[13,34],"models":[14],"informalized":[16],"through":[18],"reclassification,":[20],"dynamic":[21],"pricing":[22],"practices":[23],"and":[24,31,42,64,110,126,129,152],"algorithmic":[25],"rating":[26],"systems":[27],"of":[28,40,52,88,108,124,136,155],"work":[29],"management":[30],"evaluation.":[32],"This":[33,74],"model":[35],"led":[36],"to":[37,44,49,118,145,148],"transferal":[39],"risk":[41],"insecurity":[43],"platform":[46,99,156],"workers,":[47],"contributing":[48],"rise":[51],"what":[53],"Guy":[54],"Standing":[55],"terms":[56],"'precariat'-":[58],"a":[59,91,150],"social":[60],"class":[61],"whose":[62],"employment":[63],"income":[65],"are":[66],"insecure,":[67],"negatively":[68],"affecting":[69],"material":[70],"or":[71],"psychological":[72],"welfare.":[73],"study":[75],"presents":[76],"findings":[77],"from":[78],"semi-structured,":[79],"qualitative":[80],"research":[81],"conducted":[82],"with":[83],"ten":[84],"(N=10)":[85],"e-hailing":[86],"drivers":[87],"UberGo":[89,138],"\u2013":[90],"low-cost":[93],"ride-hailing":[94],"offering":[95],"on":[96],"Uber":[98],"South":[101],"Africa.":[102],"The":[103],"paper":[104],"uses":[105],"lenses":[107],"precarity":[109],"cognitive,":[112],"relational":[113],"approach":[114],"work-induced":[116],"stress":[117],"highlight":[119],"livelihood":[121],"vulnerabilities":[122],"(loss":[123],"earnings":[125],"job":[127],"security)":[128],"coping":[130],"strategies":[131],"necessitated":[132],"by":[133],"imposition":[135],"offering.":[139],"We":[140],"invoke":[141],"Fairwork":[143],"principles":[144],"propose":[146],"realize":[149],"decent":[151],"fairer":[153],"future":[154],"work.":[157]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2023,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}