{"id":"https://openalex.org/W4384520753","doi":"https://doi.org/10.1145/3571884.3597127","title":"Exploring Humor as a Repair Strategy During Communication Breakdowns with Voice Assistants","display_name":"Exploring Humor as a Repair Strategy During Communication Breakdowns with Voice Assistants","publication_year":2023,"publication_date":"2023-07-17","ids":{"openalex":"https://openalex.org/W4384520753","doi":"https://doi.org/10.1145/3571884.3597127"},"language":"en","primary_location":{"id":"doi:10.1145/3571884.3597127","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3571884.3597127","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 5th International Conference on Conversational User Interfaces","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://vbn.aau.dk/da/publications/272782ee-40c3-4c35-831d-b246db4ed80e","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5092484660","display_name":"Mikkel Clausen","orcid":"https://orcid.org/0009-0002-9740-3764"},"institutions":[{"id":"https://openalex.org/I891191580","display_name":"Aalborg University","ror":"https://ror.org/04m5j1k67","country_code":"DK","type":"education","lineage":["https://openalex.org/I891191580"]}],"countries":["DK"],"is_corresponding":false,"raw_author_name":"Mikkel Clausen","raw_affiliation_strings":["Department of Computer Science, Aalborg University, Denmark"],"raw_orcid":"https://orcid.org/0009-0002-9740-3764","affiliations":[{"raw_affiliation_string":"Department of Computer Science, Aalborg University, Denmark","institution_ids":["https://openalex.org/I891191580"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5092484661","display_name":"Mikkel Peter Kyhn","orcid":"https://orcid.org/0009-0005-1965-5802"},"institutions":[{"id":"https://openalex.org/I891191580","display_name":"Aalborg University","ror":"https://ror.org/04m5j1k67","country_code":"DK","type":"education","lineage":["https://openalex.org/I891191580"]}],"countries":["DK"],"is_corresponding":false,"raw_author_name":"Mikkel Peter Kyhn","raw_affiliation_strings":["Department of Computer Science, Aalborg University, Denmark"],"raw_orcid":"https://orcid.org/0009-0005-1965-5802","affiliations":[{"raw_affiliation_string":"Department of Computer Science, Aalborg University, Denmark","institution_ids":["https://openalex.org/I891191580"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5009703512","display_name":"Eleftherios Papachristos","orcid":"https://orcid.org/0000-0003-2666-9864"},"institutions":[{"id":"https://openalex.org/I204778367","display_name":"Norwegian University of Science and Technology","ror":"https://ror.org/05xg72x27","country_code":"NO","type":"education","lineage":["https://openalex.org/I204778367"]}],"countries":["NO"],"is_corresponding":false,"raw_author_name":"Eleftherios Papachristos","raw_affiliation_strings":["Department of Design, Norwegian University of Science and Technology (NTNU), Norway"],"raw_orcid":"https://orcid.org/0000-0003-2666-9864","affiliations":[{"raw_affiliation_string":"Department of Design, Norwegian University of Science and Technology (NTNU), Norway","institution_ids":["https://openalex.org/I204778367"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5058228093","display_name":"Timothy Merritt","orcid":"https://orcid.org/0000-0002-7851-7339"},"institutions":[{"id":"https://openalex.org/I891191580","display_name":"Aalborg University","ror":"https://ror.org/04m5j1k67","country_code":"DK","type":"education","lineage":["https://openalex.org/I891191580"]}],"countries":["DK"],"is_corresponding":false,"raw_author_name":"Timothy Merritt","raw_affiliation_strings":["Dept. of Computer Science, Human-Centered Computing, Aalborg University, Denmark"],"raw_orcid":"https://orcid.org/0000-0002-7851-7339","affiliations":[{"raw_affiliation_string":"Dept. of Computer Science, Human-Centered Computing, Aalborg University, Denmark","institution_ids":["https://openalex.org/I891191580"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.6586,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.92843568,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"9"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11795","display_name":"Humor Studies and Applications","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11795","display_name":"Humor Studies and Applications","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.996999979019165,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9876000285148621,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/conversation","display_name":"Conversation","score":0.8567741513252258},{"id":"https://openalex.org/keywords/personality-psychology","display_name":"Personality psychology","score":0.829937219619751},{"id":"https://openalex.org/keywords/mistake","display_name":"Mistake","score":0.6298341751098633},{"id":"https://openalex.org/keywords/style","display_name":"Style (visual arts)","score":0.5925673246383667},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5637035369873047},{"id":"https://openalex.org/keywords/personality","display_name":"Personality","score":0.5548732876777649},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.3166857361793518},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.24394187331199646}],"concepts":[{"id":"https://openalex.org/C2777200299","wikidata":"https://www.wikidata.org/wiki/Q52943","display_name":"Conversation","level":2,"score":0.8567741513252258},{"id":"https://openalex.org/C25908422","wikidata":"https://www.wikidata.org/wiki/Q271716","display_name":"Personality psychology","level":3,"score":0.829937219619751},{"id":"https://openalex.org/C2777179996","wikidata":"https://www.wikidata.org/wiki/Q911222","display_name":"Mistake","level":2,"score":0.6298341751098633},{"id":"https://openalex.org/C2776445246","wikidata":"https://www.wikidata.org/wiki/Q1792644","display_name":"Style (visual arts)","level":2,"score":0.5925673246383667},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5637035369873047},{"id":"https://openalex.org/C187288502","wikidata":"https://www.wikidata.org/wiki/Q641118","display_name":"Personality","level":2,"score":0.5548732876777649},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3166857361793518},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.24394187331199646},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1145/3571884.3597127","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3571884.3597127","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 5th International Conference on Conversational User Interfaces","raw_type":"proceedings-article"},{"id":"pmh:oai:pure.atira.dk:openaire/272782ee-40c3-4c35-831d-b246db4ed80e","is_oa":true,"landing_page_url":"https://vbn.aau.dk/da/publications/272782ee-40c3-4c35-831d-b246db4ed80e","pdf_url":null,"source":{"id":"https://openalex.org/S4306401731","display_name":"VBN Forskningsportal (Aalborg Universitet)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I891191580","host_organization_name":"Aalborg University","host_organization_lineage":["https://openalex.org/I891191580"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Clausen, M, Kyhn, M P, Papachristos, E & Merritt, T 2023, Exploring Humor as a Repair Strategy during Communication Breakdowns with Voice Assistants. in Proceedings of the 5th International Conference on Conversational User Interfaces, CUI 2023., 16, Association for Computing Machinery (ACM), 5th International Conference on Conversational User Interfaces, CUI 2023, Eindhoven, Netherlands, 19/07/2023. https://doi.org/10.1145/3571884.3597127","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:ntnuopen.ntnu.no:11250/3081552","is_oa":true,"landing_page_url":"https://hdl.handle.net/11250/3081552","pdf_url":null,"source":{"id":"https://openalex.org/S4306401716","display_name":"Duo Research Archive (University of Oslo)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I184942183","host_organization_name":"University of Oslo","host_organization_lineage":["https://openalex.org/I184942183"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/bookPart"}],"best_oa_location":{"id":"pmh:oai:pure.atira.dk:openaire/272782ee-40c3-4c35-831d-b246db4ed80e","is_oa":true,"landing_page_url":"https://vbn.aau.dk/da/publications/272782ee-40c3-4c35-831d-b246db4ed80e","pdf_url":null,"source":{"id":"https://openalex.org/S4306401731","display_name":"VBN Forskningsportal (Aalborg Universitet)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I891191580","host_organization_name":"Aalborg University","host_organization_lineage":["https://openalex.org/I891191580"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Clausen, M, Kyhn, M P, Papachristos, E & Merritt, T 2023, Exploring Humor as a Repair Strategy during Communication Breakdowns with Voice Assistants. in Proceedings of the 5th International Conference on Conversational User Interfaces, CUI 2023., 16, Association for Computing Machinery (ACM), 5th International Conference on Conversational User Interfaces, CUI 2023, Eindhoven, Netherlands, 19/07/2023. https://doi.org/10.1145/3571884.3597127","raw_type":"info:eu-repo/semantics/publishedVersion"},"sustainable_development_goals":[{"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4","score":0.5299999713897705}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":34,"referenced_works":["https://openalex.org/W87736604","https://openalex.org/W137367991","https://openalex.org/W1602281797","https://openalex.org/W1749601410","https://openalex.org/W1968168049","https://openalex.org/W1989778904","https://openalex.org/W1990831689","https://openalex.org/W2032568497","https://openalex.org/W2036246021","https://openalex.org/W2073585031","https://openalex.org/W2080184306","https://openalex.org/W2097130494","https://openalex.org/W2157392897","https://openalex.org/W2470683770","https://openalex.org/W2506692281","https://openalex.org/W2808135558","https://openalex.org/W2808639209","https://openalex.org/W2938955417","https://openalex.org/W2940965681","https://openalex.org/W2995351055","https://openalex.org/W3047975279","https://openalex.org/W3093732267","https://openalex.org/W3100689721","https://openalex.org/W3163063423","https://openalex.org/W3193375807","https://openalex.org/W3194699395","https://openalex.org/W3199343541","https://openalex.org/W4205991764","https://openalex.org/W4210812907","https://openalex.org/W4224979488","https://openalex.org/W4225102318","https://openalex.org/W4225130483","https://openalex.org/W4254981372","https://openalex.org/W4297828576"],"related_works":["https://openalex.org/W606758982","https://openalex.org/W2359937039","https://openalex.org/W2593100104","https://openalex.org/W3212905955","https://openalex.org/W2242292706","https://openalex.org/W2387397060","https://openalex.org/W2351639388","https://openalex.org/W4391094189","https://openalex.org/W4250451749","https://openalex.org/W2494299912"],"abstract_inverted_index":{"Voice":[0],"assistants":[1],"are":[2],"becoming":[3],"increasingly":[4],"useful":[5],"and":[6,34,72,84,113],"support":[7],"realistic":[8],"conversations,":[9],"yet":[10,102],"communication":[11,126,143],"breakdowns":[12],"occur.":[13],"We":[14,49],"investigate":[15],"the":[16,28,44,47,60,80,100,109,138],"use":[17],"of":[18,38,57,79,140],"humor":[19,70,111,141],"as":[20,99],"a":[21,32,51],"repair":[22,43,92,145],"strategy":[23],"in":[24,46,75,124,142],"an":[25],"experiment":[26],"where":[27],"voice":[29,116,147],"assistant":[30,117],"makes":[31],"mistake":[33],"then":[35,73],"utilizes":[36],"one":[37,85],"four":[39,81],"humorous":[40,82,120],"personalities":[41,83,96],"to":[42,65,69,89],"breakdown":[45,144],"conversation.":[48],"conducted":[50],"study":[52],"with":[53,77,146],"30":[54],"participants,":[55],"each":[56,78],"whom":[58],"took":[59],"Humor":[61],"Style":[62],"Questionnaire":[63],"(HSQ)":[64],"understand":[66],"their":[67,114],"predisposition":[68],"type,":[71],"engaged":[74],"conversation":[76],"that":[86],"was":[87,104],"designed":[88],"give":[90],"neutral":[91],"responses":[93,121],"(non-humorous).":[94],"Aggressive":[95],"were":[97,122],"rated":[98],"funniest,":[101],"there":[103],"no":[105],"clear":[106],"connection":[107],"between":[108],"participant\u2019s":[110],"style":[112],"preferred":[115,130],"personality.":[118],"While":[119],"successful":[123],"repairing":[125],"breakdowns,":[127],"participants":[128],"overall":[129],"non-humorous":[131],"responses.":[132],"This":[133],"research":[134],"provides":[135],"insight":[136],"into":[137],"role":[139],"assistants.":[148]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}