{"id":"https://openalex.org/W4318256692","doi":"https://doi.org/10.1145/3571473.3571479","title":"How Agile Organizations Use Metrics: A Systematic Literature Mapping","display_name":"How Agile Organizations Use Metrics: A Systematic Literature Mapping","publication_year":2022,"publication_date":"2022-11-07","ids":{"openalex":"https://openalex.org/W4318256692","doi":"https://doi.org/10.1145/3571473.3571479"},"language":"en","primary_location":{"id":"doi:10.1145/3571473.3571479","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3571473.3571479","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3571473.3571479","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the XXI Brazilian Symposium on Software Quality","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3571473.3571479","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5059837053","display_name":"St\u00e9phanie Leal","orcid":"https://orcid.org/0000-0003-4526-7481"},"institutions":[{"id":"https://openalex.org/I4104125","display_name":"Universidade Federal de Santa Catarina","ror":"https://ror.org/041akq887","country_code":"BR","type":"education","lineage":["https://openalex.org/I4104125"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"St\u00e9phanie Leal","raw_affiliation_strings":["Universidade Federal de Santa Catarina, Brasil"],"raw_orcid":"https://orcid.org/0000-0003-4526-7481","affiliations":[{"raw_affiliation_string":"Universidade Federal de Santa Catarina, Brasil","institution_ids":["https://openalex.org/I4104125"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5038857570","display_name":"Jean Carlo Rossa Hauck","orcid":"https://orcid.org/0000-0001-6550-9092"},"institutions":[{"id":"https://openalex.org/I4104125","display_name":"Universidade Federal de Santa Catarina","ror":"https://ror.org/041akq887","country_code":"BR","type":"education","lineage":["https://openalex.org/I4104125"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Jean Hauck","raw_affiliation_strings":["Universidade Federal de Santa Catarina, Brasil"],"raw_orcid":"https://orcid.org/0000-0001-6550-9092","affiliations":[{"raw_affiliation_string":"Universidade Federal de Santa Catarina, Brasil","institution_ids":["https://openalex.org/I4104125"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5079867564","display_name":"Monique Bertan","orcid":"https://orcid.org/0000-0003-1277-2836"},"institutions":[{"id":"https://openalex.org/I4104125","display_name":"Universidade Federal de Santa Catarina","ror":"https://ror.org/041akq887","country_code":"BR","type":"education","lineage":["https://openalex.org/I4104125"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Monique Bertan","raw_affiliation_strings":["Universidade Federal de Santa Catarina, Brasil"],"raw_orcid":"https://orcid.org/0000-0003-1277-2836","affiliations":[{"raw_affiliation_string":"Universidade Federal de Santa Catarina, Brasil","institution_ids":["https://openalex.org/I4104125"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5045002111","display_name":"Gustavo Vieira","orcid":"https://orcid.org/0000-0002-6439-8551"},"institutions":[{"id":"https://openalex.org/I4104125","display_name":"Universidade Federal de Santa Catarina","ror":"https://ror.org/041akq887","country_code":"BR","type":"education","lineage":["https://openalex.org/I4104125"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Gustavo Vieira","raw_affiliation_strings":["Universidade Federal de Santa Catarina, Brasil"],"raw_orcid":"https://orcid.org/0000-0002-6439-8551","affiliations":[{"raw_affiliation_string":"Universidade Federal de Santa Catarina, Brasil","institution_ids":["https://openalex.org/I4104125"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4104125"],"apc_list":null,"apc_paid":null,"fwci":1.256,"has_fulltext":true,"cited_by_count":5,"citation_normalized_percentile":{"value":0.82719161,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"11"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9977999925613403,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.9866999983787537,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/agile-software-development","display_name":"Agile software development","score":0.8253315687179565},{"id":"https://openalex.org/keywords/scrum","display_name":"Scrum","score":0.6871650218963623},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6016806364059448},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.475063294172287},{"id":"https://openalex.org/keywords/agile-unified-process","display_name":"Agile Unified Process","score":0.46845173835754395},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4475817382335663},{"id":"https://openalex.org/keywords/software-quality","display_name":"Software quality","score":0.4298282861709595},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.4113542437553406},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.3832043707370758},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.3213670551776886},{"id":"https://openalex.org/keywords/software-development-process","display_name":"Software development process","score":0.31432056427001953},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.26950880885124207},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.21241113543510437}],"concepts":[{"id":"https://openalex.org/C14185376","wikidata":"https://www.wikidata.org/wiki/Q30232","display_name":"Agile software development","level":2,"score":0.8253315687179565},{"id":"https://openalex.org/C147579259","wikidata":"https://www.wikidata.org/wiki/Q460387","display_name":"Scrum","level":4,"score":0.6871650218963623},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6016806364059448},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.475063294172287},{"id":"https://openalex.org/C87813535","wikidata":"https://www.wikidata.org/wiki/Q956418","display_name":"Agile Unified Process","level":5,"score":0.46845173835754395},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4475817382335663},{"id":"https://openalex.org/C117447612","wikidata":"https://www.wikidata.org/wiki/Q1412670","display_name":"Software quality","level":4,"score":0.4298282861709595},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4113542437553406},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.3832043707370758},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.3213670551776886},{"id":"https://openalex.org/C180152950","wikidata":"https://www.wikidata.org/wiki/Q2904257","display_name":"Software development process","level":4,"score":0.31432056427001953},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.26950880885124207},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.21241113543510437},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3571473.3571479","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3571473.3571479","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3571473.3571479","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the XXI Brazilian Symposium on Software Quality","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3571473.3571479","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3571473.3571479","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3571473.3571479","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the XXI Brazilian Symposium on Software Quality","raw_type":"proceedings-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.4300000071525574,"display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4318256692.pdf","grobid_xml":"https://content.openalex.org/works/W4318256692.grobid-xml"},"referenced_works_count":56,"referenced_works":["https://openalex.org/W4214443","https://openalex.org/W582636325","https://openalex.org/W1504733182","https://openalex.org/W1527657285","https://openalex.org/W1701399289","https://openalex.org/W1968436012","https://openalex.org/W1969105901","https://openalex.org/W1969164937","https://openalex.org/W1975675278","https://openalex.org/W1980956711","https://openalex.org/W2009872436","https://openalex.org/W2026815387","https://openalex.org/W2031432900","https://openalex.org/W2057517577","https://openalex.org/W2068685852","https://openalex.org/W2081011984","https://openalex.org/W2095787277","https://openalex.org/W2098741004","https://openalex.org/W2119102692","https://openalex.org/W2126572559","https://openalex.org/W2147198892","https://openalex.org/W2148309059","https://openalex.org/W2161199585","https://openalex.org/W2163041106","https://openalex.org/W2366808622","https://openalex.org/W2401855350","https://openalex.org/W2494932870","https://openalex.org/W2519564115","https://openalex.org/W2600366513","https://openalex.org/W2742120809","https://openalex.org/W2770838763","https://openalex.org/W2779144847","https://openalex.org/W2808562228","https://openalex.org/W2809755764","https://openalex.org/W2895665208","https://openalex.org/W2943474952","https://openalex.org/W2955914721","https://openalex.org/W3005385911","https://openalex.org/W3007517727","https://openalex.org/W3009870161","https://openalex.org/W3013897350","https://openalex.org/W3019920043","https://openalex.org/W3088281761","https://openalex.org/W3120916147","https://openalex.org/W3127856238","https://openalex.org/W3142185028","https://openalex.org/W4231036206","https://openalex.org/W4231759120","https://openalex.org/W4233414811","https://openalex.org/W4235475496","https://openalex.org/W4239759242","https://openalex.org/W4242982999","https://openalex.org/W4252621549","https://openalex.org/W4286331428","https://openalex.org/W6722785085","https://openalex.org/W6949632552"],"related_works":["https://openalex.org/W2163002387","https://openalex.org/W2149443267","https://openalex.org/W1974134408","https://openalex.org/W3194228821","https://openalex.org/W18636268","https://openalex.org/W3208405049","https://openalex.org/W2503774192","https://openalex.org/W2254063053","https://openalex.org/W2793364614","https://openalex.org/W1554346544"],"abstract_inverted_index":{"Agile":[0],"Software":[1],"Development":[2],"Methods":[3],"(ASDMs)":[4],"have":[5,29],"addressed":[6],"the":[7,33,75,120,129,143,161],"complexity":[8],"of":[9,46,77,128,163],"managing":[10],"software":[11,98],"development":[12],"processes":[13],"through":[14],"small":[15,105],"increments,":[16],"continuous":[17],"and":[18,24,44,69,135,137,147,166],"frequent":[19],"delivery,":[20],"openness":[21],"to":[22,37,57,74],"change,":[23],"work":[25],"visibility.":[26],"These":[27],"practices":[28],"been":[30],"complemented":[31],"by":[32,111],"use":[34,62,76,89,92,131],"metrics":[35,79,91,108,157],"adapted":[36],"ASDMs":[38],"context,":[39],"generating":[40],"a":[41,53],"large":[42,95],"number":[43],"types":[45],"metrics.":[47,63],"Thus,":[48],"this":[49],"secondary":[50],"study":[51],"presents":[52],"Systematic":[54],"Literature":[55],"Mapping":[56],"understand":[58],"how":[59],"agile":[60,78,90,144,156],"organizations":[61,87,130],"Seven":[64],"research":[65],"questions":[66],"were":[67,80],"defined,":[68],"33":[70],"primary":[71,112,150],"studies":[72,113,151],"related":[73],"selected.":[81],"The":[82,107,126,149],"results":[83,152],"indicate":[84,153],"that":[85,88,154],"most":[86],"Scrum,":[93],"develop":[94],"size":[96],"general-purpose":[97],"products,":[99,165],"desktop,":[100],"or":[101,123],"web":[102],"applications,":[103],"in":[104,142],"teams.":[106],"are":[109],"selected":[110],"based":[114],"on":[115],"literature":[116],"search,":[117],"interviews":[118],"with":[119],"team":[121],"members":[122],"expert":[124],"groups.":[125],"majority":[127],"Product":[132],"Quality,":[133],"Resource":[134],"Cost,":[136],"Process":[138],"performance":[139],"metrics,":[140],"focusing":[141],"team,":[145],"management":[146],"customer.":[148],"using":[155],"can":[158],"positively":[159],"impact":[160],"quality":[162],"processes,":[164],"services.":[167]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":1}],"updated_date":"2026-07-31T08:31:51.225901","created_date":"2025-10-10T00:00:00"}
