{"id":"https://openalex.org/W4390094923","doi":"https://doi.org/10.1145/3570945.3607324","title":"Intent and Entity Detection with Data Augmentation for a Mental Health Virtual Assistant Chatbot","display_name":"Intent and Entity Detection with Data Augmentation for a Mental Health Virtual Assistant Chatbot","publication_year":2023,"publication_date":"2023-09-19","ids":{"openalex":"https://openalex.org/W4390094923","doi":"https://doi.org/10.1145/3570945.3607324"},"language":"en","primary_location":{"id":"doi:10.1145/3570945.3607324","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3570945.3607324","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3570945.3607324","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 23rd ACM International Conference on Intelligent Virtual Agents","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3570945.3607324","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5045582079","display_name":"Ali Zamani","orcid":"https://orcid.org/0000-0001-7320-0976"},"institutions":[{"id":"https://openalex.org/I154425047","display_name":"University of Alberta","ror":"https://ror.org/0160cpw27","country_code":"CA","type":"education","lineage":["https://openalex.org/I154425047"]}],"countries":["CA"],"is_corresponding":true,"raw_author_name":"Ali Zamani","raw_affiliation_strings":["Department of Computing Science, University of Alberta, Canada, Alberta Machine Intelligence Institute, Mood Disorder Society of Canada"],"affiliations":[{"raw_affiliation_string":"Department of Computing Science, University of Alberta, Canada, Alberta Machine Intelligence Institute, Mood Disorder Society of Canada","institution_ids":["https://openalex.org/I154425047"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5018394183","display_name":"Matthew Reeson","orcid":"https://orcid.org/0000-0002-5036-6604"},"institutions":[{"id":"https://openalex.org/I154425047","display_name":"University of Alberta","ror":"https://ror.org/0160cpw27","country_code":"CA","type":"education","lineage":["https://openalex.org/I154425047"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Matthew Reeson","raw_affiliation_strings":["Department of Computing Science, University of Alberta, Canada, Alberta Machine Intelligence Institute, Mood Disorder Society of Canada"],"affiliations":[{"raw_affiliation_string":"Department of Computing Science, University of Alberta, Canada, Alberta Machine Intelligence Institute, Mood Disorder Society of Canada","institution_ids":["https://openalex.org/I154425047"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5073351099","display_name":"Tyler Marshall","orcid":"https://orcid.org/0000-0002-7644-3639"},"institutions":[{"id":"https://openalex.org/I154425047","display_name":"University of Alberta","ror":"https://ror.org/0160cpw27","country_code":"CA","type":"education","lineage":["https://openalex.org/I154425047"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Tyler Marshall","raw_affiliation_strings":["Department of Computing Science, University of Alberta, Canada, Alberta Machine Intelligence Institute, Mood Disorder Society of Canada"],"affiliations":[{"raw_affiliation_string":"Department of Computing Science, University of Alberta, Canada, Alberta Machine Intelligence Institute, Mood Disorder Society of Canada","institution_ids":["https://openalex.org/I154425047"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5020368263","display_name":"Mohamad Ali Gharaat","orcid":"https://orcid.org/0000-0003-3342-0549"},"institutions":[{"id":"https://openalex.org/I154425047","display_name":"University of Alberta","ror":"https://ror.org/0160cpw27","country_code":"CA","type":"education","lineage":["https://openalex.org/I154425047"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Mohamad Ali Gharaat","raw_affiliation_strings":["Department of Computing Science, University of Alberta, Canada, Alberta Machine Intelligence Institute, Mood Disorder Society of Canada"],"affiliations":[{"raw_affiliation_string":"Department of Computing Science, University of Alberta, Canada, Alberta Machine Intelligence Institute, Mood Disorder Society of Canada","institution_ids":["https://openalex.org/I154425047"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5035050350","display_name":"Alex Lambe Foster","orcid":"https://orcid.org/0000-0002-8424-9457"},"institutions":[{"id":"https://openalex.org/I154425047","display_name":"University of Alberta","ror":"https://ror.org/0160cpw27","country_code":"CA","type":"education","lineage":["https://openalex.org/I154425047"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Alex Lambe Foster","raw_affiliation_strings":["Department of Computing Science, University of Alberta, Canada, Alberta Machine Intelligence Institute, Mood Disorder Society of Canada"],"affiliations":[{"raw_affiliation_string":"Department of Computing Science, University of Alberta, Canada, Alberta Machine Intelligence Institute, Mood Disorder Society of Canada","institution_ids":["https://openalex.org/I154425047"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5039015007","display_name":"Jasmine M. Noble","orcid":"https://orcid.org/0000-0001-5979-136X"},"institutions":[{"id":"https://openalex.org/I154425047","display_name":"University of Alberta","ror":"https://ror.org/0160cpw27","country_code":"CA","type":"education","lineage":["https://openalex.org/I154425047"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Jasmine Noble","raw_affiliation_strings":["Department of Computing Science, University of Alberta, Canada, Alberta Machine Intelligence Institute, Mood Disorder Society of Canada"],"affiliations":[{"raw_affiliation_string":"Department of Computing Science, University of Alberta, Canada, Alberta Machine Intelligence Institute, Mood Disorder Society of Canada","institution_ids":["https://openalex.org/I154425047"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5053745515","display_name":"Osmar R. Za\u0131\u0308ane","orcid":"https://orcid.org/0000-0002-0060-5988"},"institutions":[{"id":"https://openalex.org/I154425047","display_name":"University of Alberta","ror":"https://ror.org/0160cpw27","country_code":"CA","type":"education","lineage":["https://openalex.org/I154425047"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Osmar R. Zaiane","raw_affiliation_strings":["Department of Computing Science, University of Alberta, Canada, Alberta Machine Intelligence Institute, Mood Disorder Society of Canada"],"affiliations":[{"raw_affiliation_string":"Department of Computing Science, University of Alberta, Canada, Alberta Machine Intelligence Institute, Mood Disorder Society of Canada","institution_ids":["https://openalex.org/I154425047"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":7,"corresponding_author_ids":["https://openalex.org/A5045582079"],"corresponding_institution_ids":["https://openalex.org/I154425047"],"apc_list":null,"apc_paid":null,"fwci":0.6959,"has_fulltext":true,"cited_by_count":4,"citation_normalized_percentile":{"value":0.77053004,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"4"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13702","display_name":"Machine Learning in Healthcare","score":0.9955999851226807,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9925000071525574,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.9409512281417847},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.778174877166748},{"id":"https://openalex.org/keywords/conversation","display_name":"Conversation","score":0.6879521012306213},{"id":"https://openalex.org/keywords/resource","display_name":"Resource (disambiguation)","score":0.587574303150177},{"id":"https://openalex.org/keywords/interdependence","display_name":"Interdependence","score":0.5253416895866394},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.461029589176178},{"id":"https://openalex.org/keywords/mental-health","display_name":"Mental health","score":0.4524279534816742},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.451104998588562},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.42047667503356934},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.11417883634567261}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.9409512281417847},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.778174877166748},{"id":"https://openalex.org/C2777200299","wikidata":"https://www.wikidata.org/wiki/Q52943","display_name":"Conversation","level":2,"score":0.6879521012306213},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.587574303150177},{"id":"https://openalex.org/C185874996","wikidata":"https://www.wikidata.org/wiki/Q269699","display_name":"Interdependence","level":2,"score":0.5253416895866394},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.461029589176178},{"id":"https://openalex.org/C134362201","wikidata":"https://www.wikidata.org/wiki/Q317309","display_name":"Mental health","level":2,"score":0.4524279534816742},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.451104998588562},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.42047667503356934},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.11417883634567261},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3570945.3607324","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3570945.3607324","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3570945.3607324","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 23rd ACM International Conference on Intelligent Virtual Agents","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3570945.3607324","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3570945.3607324","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3570945.3607324","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 23rd ACM International Conference on Intelligent Virtual Agents","raw_type":"proceedings-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4390094923.pdf","grobid_xml":"https://content.openalex.org/works/W4390094923.grobid-xml"},"referenced_works_count":20,"referenced_works":["https://openalex.org/W2135401899","https://openalex.org/W2250539671","https://openalex.org/W2623779865","https://openalex.org/W2803392141","https://openalex.org/W2809598685","https://openalex.org/W2945210383","https://openalex.org/W2961125888","https://openalex.org/W2992308087","https://openalex.org/W2998508940","https://openalex.org/W3022885723","https://openalex.org/W3028999579","https://openalex.org/W3036236864","https://openalex.org/W3081972231","https://openalex.org/W3156669901","https://openalex.org/W3174828871","https://openalex.org/W3176075285","https://openalex.org/W3180181113","https://openalex.org/W3215517669","https://openalex.org/W4308672130","https://openalex.org/W4366588609"],"related_works":["https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W4387007686","https://openalex.org/W3084631705","https://openalex.org/W3176146353","https://openalex.org/W4293646425","https://openalex.org/W4379781060"],"abstract_inverted_index":{"We":[0],"report":[1],"on":[2],"implementing":[3],"MIRA,":[4],"a":[5],"mental":[6,19],"health":[7,20],"resource":[8,30],"chatbot":[9,33],"to":[10,26,57],"support":[11],"healthcare":[12],"workers":[13],"in":[14,95],"finding":[15],"timely":[16],"and":[17,42,67,92],"relevant":[18,44],"resources.":[21],"To":[22],"generate":[23,58],"appropriate":[24],"queries":[25],"our":[27],"carefully":[28],"curated":[29],"database,":[31],"the":[32,37,47,77],"must":[34],"correctly":[35],"identify":[36],"intents":[38],"of":[39,64,83],"an":[40],"interlocutor":[41],"extract":[43],"entities":[45,69],"from":[46],"conversation.":[48],"With":[49],"insufficient":[50],"labelled":[51],"examples,":[52],"we":[53,75],"employ":[54],"data":[55,60],"augmentation":[56],"training":[59],"automatically.":[61],"Moreover,":[62],"instead":[63],"detecting":[65],"intent":[66,90],"extracting":[68],"independently":[70],"with":[71],"two":[72,78],"different":[73],"classifiers,":[74],"integrate":[76],"tasks":[79],"by":[80],"taking":[81],"advantage":[82],"their":[84],"interdependencies":[85],"obtaining":[86],"99%":[87],"accuracy":[88,94],"for":[89],"detection":[91],"95.4%":[93],"entity":[96],"extraction.":[97]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1}],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2025-10-10T00:00:00"}