{"id":"https://openalex.org/W4313332111","doi":"https://doi.org/10.1145/3567553","title":"Communication Channels and their Challenges","display_name":"Communication Channels and their Challenges","publication_year":2022,"publication_date":"2022-12-29","ids":{"openalex":"https://openalex.org/W4313332111","doi":"https://doi.org/10.1145/3567553"},"language":"en","primary_location":{"id":"doi:10.1145/3567553","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3567553","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5091727590","display_name":"Adriano Neves de Paula e Souza","orcid":"https://orcid.org/0000-0001-6281-6484"},"institutions":[{"id":"https://openalex.org/I122140584","display_name":"Universidade Federal do Rio de Janeiro","ror":"https://ror.org/03490as77","country_code":"BR","type":"education","lineage":["https://openalex.org/I122140584"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Adriano Neves de Souza","raw_affiliation_strings":["Universidade Federal do Rio de Janeiro, Rio de Janeiro, Brazil"],"raw_orcid":"https://orcid.org/0000-0001-6281-6484","affiliations":[{"raw_affiliation_string":"Universidade Federal do Rio de Janeiro, Rio de Janeiro, Brazil","institution_ids":["https://openalex.org/I122140584"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5016102884","display_name":"S\u00edrius Thadeu Ferreira da Silva","orcid":"https://orcid.org/0000-0002-8353-7422"},"institutions":[{"id":"https://openalex.org/I122140584","display_name":"Universidade Federal do Rio de Janeiro","ror":"https://ror.org/03490as77","country_code":"BR","type":"education","lineage":["https://openalex.org/I122140584"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"S\u00edrius Thadeu Ferreira da Silva","raw_affiliation_strings":["Universidade Federal do Rio de Janeiro, Rio de Janeiro, Brazil"],"raw_orcid":"https://orcid.org/0000-0002-8353-7422","affiliations":[{"raw_affiliation_string":"Universidade Federal do Rio de Janeiro, Rio de Janeiro, Brazil","institution_ids":["https://openalex.org/I122140584"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5075875939","display_name":"Juliana Baptista dos Santos Fran\u00e7a","orcid":"https://orcid.org/0000-0001-6300-8139"},"institutions":[{"id":"https://openalex.org/I122140584","display_name":"Universidade Federal do Rio de Janeiro","ror":"https://ror.org/03490as77","country_code":"BR","type":"education","lineage":["https://openalex.org/I122140584"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Juliana Baptista dos Santos Fran\u00e7a","raw_affiliation_strings":["Universidade Federal do Rio de Janeiro, Rio de Janeiro, Brazil"],"raw_orcid":"https://orcid.org/0000-0001-6300-8139","affiliations":[{"raw_affiliation_string":"Universidade Federal do Rio de Janeiro, Rio de Janeiro, Brazil","institution_ids":["https://openalex.org/I122140584"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101907543","display_name":"Ang\u00e9lica F. S. Dias","orcid":"https://orcid.org/0000-0002-7348-1525"},"institutions":[{"id":"https://openalex.org/I122140584","display_name":"Universidade Federal do Rio de Janeiro","ror":"https://ror.org/03490as77","country_code":"BR","type":"education","lineage":["https://openalex.org/I122140584"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Ang\u00e9lica Fonseca da Silva Dias","raw_affiliation_strings":["Universidade Federal do Rio de Janeiro, Rio de Janeiro, Brazil"],"raw_orcid":"https://orcid.org/0000-0002-7348-1525","affiliations":[{"raw_affiliation_string":"Universidade Federal do Rio de Janeiro, Rio de Janeiro, Brazil","institution_ids":["https://openalex.org/I122140584"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5070925430","display_name":"Jonice Oliveira","orcid":"https://orcid.org/0000-0002-2495-1463"},"institutions":[{"id":"https://openalex.org/I122140584","display_name":"Universidade Federal do Rio de Janeiro","ror":"https://ror.org/03490as77","country_code":"BR","type":"education","lineage":["https://openalex.org/I122140584"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Jonice Oliveira","raw_affiliation_strings":["Universidade Federal do Rio de Janeiro, Rio de Janeiro, Brazil"],"raw_orcid":"https://orcid.org/0000-0002-2495-1463","affiliations":[{"raw_affiliation_string":"Universidade Federal do Rio de Janeiro, Rio de Janeiro, Brazil","institution_ids":["https://openalex.org/I122140584"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5023635796","display_name":"Adriana S. Vivacqua","orcid":"https://orcid.org/0000-0001-6830-5730"},"institutions":[{"id":"https://openalex.org/I122140584","display_name":"Universidade Federal do Rio de Janeiro","ror":"https://ror.org/03490as77","country_code":"BR","type":"education","lineage":["https://openalex.org/I122140584"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Adriana S. Vivacqua","raw_affiliation_strings":["Universidade Federal do Rio de Janeiro, Rio de Janeiro, Brazil"],"raw_orcid":"https://orcid.org/0000-0001-6830-5730","affiliations":[{"raw_affiliation_string":"Universidade Federal do Rio de Janeiro, Rio de Janeiro, Brazil","institution_ids":["https://openalex.org/I122140584"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I122140584"],"apc_list":null,"apc_paid":null,"fwci":3.4071,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.93646992,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":98},"biblio":{"volume":"7","issue":"GROUP","first_page":"1","last_page":"26"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.989799976348877,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9850000143051147,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.4941897690296173},{"id":"https://openalex.org/keywords/citizen-journalism","display_name":"Citizen journalism","score":0.48613306879997253},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.4823036193847656},{"id":"https://openalex.org/keywords/institution","display_name":"Institution","score":0.4741346836090088},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.45671454071998596},{"id":"https://openalex.org/keywords/participatory-development","display_name":"Participatory development","score":0.44384995102882385},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.43488526344299316},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.25666290521621704},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.22792920470237732}],"concepts":[{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.4941897690296173},{"id":"https://openalex.org/C203663800","wikidata":"https://www.wikidata.org/wiki/Q848979","display_name":"Citizen journalism","level":2,"score":0.48613306879997253},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.4823036193847656},{"id":"https://openalex.org/C2780510313","wikidata":"https://www.wikidata.org/wiki/Q178706","display_name":"Institution","level":2,"score":0.4741346836090088},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.45671454071998596},{"id":"https://openalex.org/C2776748916","wikidata":"https://www.wikidata.org/wiki/Q7140447","display_name":"Participatory development","level":3,"score":0.44384995102882385},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.43488526344299316},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.25666290521621704},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.22792920470237732},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3567553","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3567553","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Partnerships for the goals","score":0.44999998807907104,"id":"https://metadata.un.org/sdg/17"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":18,"referenced_works":["https://openalex.org/W1934073491","https://openalex.org/W1970408650","https://openalex.org/W1972944298","https://openalex.org/W2016294327","https://openalex.org/W2112957339","https://openalex.org/W2141271901","https://openalex.org/W2160303144","https://openalex.org/W2463109813","https://openalex.org/W2547000113","https://openalex.org/W2547396722","https://openalex.org/W2816654520","https://openalex.org/W2884272608","https://openalex.org/W2892061610","https://openalex.org/W2893376642","https://openalex.org/W2941711870","https://openalex.org/W2980729147","https://openalex.org/W2996413354","https://openalex.org/W4388766521"],"related_works":["https://openalex.org/W1577436459","https://openalex.org/W2066204561","https://openalex.org/W2082168274","https://openalex.org/W2382167912","https://openalex.org/W2553084577","https://openalex.org/W68094458","https://openalex.org/W2616636860","https://openalex.org/W3011174250","https://openalex.org/W3200524795","https://openalex.org/W2073965123"],"abstract_inverted_index":{"Software":[0],"development":[1,19,53],"teams":[2,70],"depend":[3],"on":[4],"the":[5,16,30,44,47,60,80,111],"constant":[6],"and":[7,42,89,106,117],"varied":[8],"use":[9],"of":[10,18,33,49,66],"technological":[11],"tools":[12,27],"that":[13,113],"contribute":[14,28],"to":[15,29,51,92,95,120],"fluidity":[17],"activities.":[20],"The":[21],"communication":[22,87],"channels":[23,50,88,115],"provided":[24],"by":[25],"these":[26,114,122],"participatory":[31],"culture":[32],"software":[34,69],"development,":[35],"where":[36],"requirements":[37],"include":[38],"getting":[39],"involved,":[40],"learning":[41],"co-producing":[43],"code.":[45],"However,":[46],"choice":[48],"support":[52],"is":[54],"still":[55],"an":[56,64],"open":[57],"question":[58],"in":[59,77],"scientific":[61],"community.":[62],"Through":[63],"investigation":[65],"closed":[67],"remote":[68],"from":[71],"a":[72,108],"large":[73],"public":[74],"educational":[75],"institution":[76],"Brazil":[78],"during":[79],"COVID-19":[81],"Pandemic,":[82],"we":[83],"identified":[84],"their":[85],"preferred":[86],"analyzed":[90],"them":[91],"learn":[93],"how":[94],"improve":[96],"collaboration.":[97],"We":[98],"also":[99],"drew":[100],"some":[101],"comparison":[102],"with":[103],"social":[104],"developers":[105],"took":[107],"look":[109],"at":[110],"challenges":[112],"impose":[116],"solutions":[118],"adopted":[119],"mitigate":[121],"problems.":[123]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":3}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}