{"id":"https://openalex.org/W4292595844","doi":"https://doi.org/10.1145/3558099","title":"Engaging Citizens with Open Government Data: The Value of Dashboards Compared to Individual Visualizations","display_name":"Engaging Citizens with Open Government Data: The Value of Dashboards Compared to Individual Visualizations","publication_year":2022,"publication_date":"2022-07-31","ids":{"openalex":"https://openalex.org/W4292595844","doi":"https://doi.org/10.1145/3558099"},"language":"en","primary_location":{"id":"doi:10.1145/3558099","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3558099","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3558099","source":{"id":"https://openalex.org/S4210232200","display_name":"Digital Government Research and Practice","issn_l":"2639-0175","issn":["2639-0175","2691-199X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Digital Government: Research and Practice","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3558099","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5086550556","display_name":"Abiola Paterne Chokki","orcid":"https://orcid.org/0000-0003-4500-2141"},"institutions":[{"id":"https://openalex.org/I149768937","display_name":"University of Namur","ror":"https://ror.org/03d1maw17","country_code":"BE","type":"education","lineage":["https://openalex.org/I149768937"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Abiola Paterne Chokki","raw_affiliation_strings":["Namur Digital Institute, University of Namur, Namur, Belgium"],"raw_orcid":"https://orcid.org/0000-0003-4500-2141","affiliations":[{"raw_affiliation_string":"Namur Digital Institute, University of Namur, Namur, Belgium","institution_ids":["https://openalex.org/I149768937"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5041297155","display_name":"Anthony Simonofski","orcid":"https://orcid.org/0000-0002-1816-5685"},"institutions":[{"id":"https://openalex.org/I149768937","display_name":"University of Namur","ror":"https://ror.org/03d1maw17","country_code":"BE","type":"education","lineage":["https://openalex.org/I149768937"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Anthony Simonofski","raw_affiliation_strings":["Namur Digital Institute, University of Namur, Namur, Belgium"],"raw_orcid":"https://orcid.org/0000-0002-1816-5685","affiliations":[{"raw_affiliation_string":"Namur Digital Institute, University of Namur, Namur, Belgium","institution_ids":["https://openalex.org/I149768937"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5009919848","display_name":"Beno\u00eet Fr\u00e9nay\u202c","orcid":"https://orcid.org/0000-0002-7859-2750"},"institutions":[{"id":"https://openalex.org/I149768937","display_name":"University of Namur","ror":"https://ror.org/03d1maw17","country_code":"BE","type":"education","lineage":["https://openalex.org/I149768937"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Beno\u00eet Fr\u00e9nay","raw_affiliation_strings":["Namur Digital Institute, University of Namur, Namur, Belgium"],"raw_orcid":"https://orcid.org/0000-0002-7859-2750","affiliations":[{"raw_affiliation_string":"Namur Digital Institute, University of Namur, Namur, Belgium","institution_ids":["https://openalex.org/I149768937"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5038464893","display_name":"Beno\u00eet Vanderose","orcid":"https://orcid.org/0000-0001-9752-0085"},"institutions":[{"id":"https://openalex.org/I149768937","display_name":"University of Namur","ror":"https://ror.org/03d1maw17","country_code":"BE","type":"education","lineage":["https://openalex.org/I149768937"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Beno\u00eet Vanderose","raw_affiliation_strings":["Namur Digital Institute, University of Namur, Namur, Belgium"],"raw_orcid":"https://orcid.org/0000-0001-9752-0085","affiliations":[{"raw_affiliation_string":"Namur Digital Institute, University of Namur, Namur, Belgium","institution_ids":["https://openalex.org/I149768937"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I149768937"],"apc_list":null,"apc_paid":null,"fwci":15.2414,"has_fulltext":true,"cited_by_count":26,"citation_normalized_percentile":{"value":0.98800305,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"3","issue":"3","first_page":"1","last_page":"20"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9715999960899353,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11719","display_name":"Data Quality and Management","score":0.9592999815940857,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/dashboard","display_name":"Dashboard","score":0.8511353731155396},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7302969694137573},{"id":"https://openalex.org/keywords/open-government","display_name":"Open government","score":0.7080106735229492},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6660869121551514},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.521374523639679},{"id":"https://openalex.org/keywords/presentation","display_name":"Presentation (obstetrics)","score":0.5118154883384705},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5044819116592407},{"id":"https://openalex.org/keywords/data-visualization","display_name":"Data visualization","score":0.47070929408073425},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.45664355158805847},{"id":"https://openalex.org/keywords/visualization","display_name":"Visualization","score":0.41689541935920715},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4060792624950409},{"id":"https://openalex.org/keywords/open-data","display_name":"Open data","score":0.37078702449798584},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.2914808690547943},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.13766804337501526},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.13027489185333252}],"concepts":[{"id":"https://openalex.org/C33499554","wikidata":"https://www.wikidata.org/wiki/Q1417134","display_name":"Dashboard","level":2,"score":0.8511353731155396},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7302969694137573},{"id":"https://openalex.org/C2777221391","wikidata":"https://www.wikidata.org/wiki/Q720829","display_name":"Open government","level":3,"score":0.7080106735229492},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6660869121551514},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.521374523639679},{"id":"https://openalex.org/C2777601897","wikidata":"https://www.wikidata.org/wiki/Q3409113","display_name":"Presentation (obstetrics)","level":2,"score":0.5118154883384705},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5044819116592407},{"id":"https://openalex.org/C172367668","wikidata":"https://www.wikidata.org/wiki/Q6504956","display_name":"Data visualization","level":3,"score":0.47070929408073425},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.45664355158805847},{"id":"https://openalex.org/C36464697","wikidata":"https://www.wikidata.org/wiki/Q451553","display_name":"Visualization","level":2,"score":0.41689541935920715},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4060792624950409},{"id":"https://openalex.org/C2780535194","wikidata":"https://www.wikidata.org/wiki/Q309901","display_name":"Open data","level":2,"score":0.37078702449798584},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.2914808690547943},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.13766804337501526},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.13027489185333252},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C126838900","wikidata":"https://www.wikidata.org/wiki/Q77604","display_name":"Radiology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3558099","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3558099","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3558099","source":{"id":"https://openalex.org/S4210232200","display_name":"Digital Government Research and Practice","issn_l":"2639-0175","issn":["2639-0175","2691-199X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Digital Government: Research and Practice","raw_type":"journal-article"},{"id":"pmh:oai:pure.unamur.be:openaire/d7738c6c-4b3f-4186-bbf8-bcfe858a2fe5","is_oa":true,"landing_page_url":"https://researchportal.unamur.be/en/publications/d7738c6c-4b3f-4186-bbf8-bcfe858a2fe5","pdf_url":"https://pure.unamur.be/ws/files/65246803/Engaging_Citizens_with_OGD_DGOV_Paper_Preprint.pdf","source":{"id":"https://openalex.org/S4406922457","display_name":"Repository of the University of Namur","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Chokki, A P, Simonofski, A, Fr\u00e9nay, B & Vanderose, B 2022, 'Engaging Citizens with Open Government Data : The Value of Dashboards compared to Individual Visualizations', Digital Government: Research and Practice, vol. 3, no. 3, 21, pp. 1-22. https://doi.org/10.1145/3558099","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.1145/3558099","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3558099","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3558099","source":{"id":"https://openalex.org/S4210232200","display_name":"Digital Government Research and Practice","issn_l":"2639-0175","issn":["2639-0175","2691-199X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Digital Government: Research and Practice","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","score":0.4300000071525574,"id":"https://metadata.un.org/sdg/16"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4292595844.pdf","grobid_xml":"https://content.openalex.org/works/W4292595844.grobid-xml"},"referenced_works_count":45,"referenced_works":["https://openalex.org/W4214443","https://openalex.org/W19399978","https://openalex.org/W573791239","https://openalex.org/W884650706","https://openalex.org/W919033826","https://openalex.org/W1565939565","https://openalex.org/W1966978420","https://openalex.org/W1984004499","https://openalex.org/W1985620471","https://openalex.org/W1996049926","https://openalex.org/W2053272364","https://openalex.org/W2088028234","https://openalex.org/W2094419105","https://openalex.org/W2100379340","https://openalex.org/W2119298903","https://openalex.org/W2169203263","https://openalex.org/W2181876758","https://openalex.org/W2206400781","https://openalex.org/W2275507448","https://openalex.org/W2319273553","https://openalex.org/W2565749750","https://openalex.org/W2607649737","https://openalex.org/W2609381103","https://openalex.org/W2727915326","https://openalex.org/W2792949944","https://openalex.org/W2888652842","https://openalex.org/W2892019006","https://openalex.org/W2981391888","https://openalex.org/W3004074985","https://openalex.org/W3011718826","https://openalex.org/W3033608534","https://openalex.org/W3033797600","https://openalex.org/W3088763214","https://openalex.org/W3095866694","https://openalex.org/W3109731112","https://openalex.org/W3134805557","https://openalex.org/W3136047019","https://openalex.org/W3140544314","https://openalex.org/W3147649165","https://openalex.org/W3197381872","https://openalex.org/W4245860760","https://openalex.org/W4256522398","https://openalex.org/W6686149612","https://openalex.org/W6827255732","https://openalex.org/W7000048139"],"related_works":["https://openalex.org/W2588480360","https://openalex.org/W2802648597","https://openalex.org/W2351298533","https://openalex.org/W12014040","https://openalex.org/W3176772666","https://openalex.org/W2810054926","https://openalex.org/W2773217210","https://openalex.org/W2476658254","https://openalex.org/W4233421760","https://openalex.org/W3096807321"],"abstract_inverted_index":{"The":[0,143],"use":[1,45,116,122,126,166,180],"of":[2,46,71,81,89,112,132,145,157,167,175,181,197],"individual":[3,137],"visualizations":[4,138],"for":[5,118],"Open":[6],"Government":[7],"Data":[8],"(OGD)":[9],"has":[10],"been":[11],"shown":[12],"not":[13],"to":[14,77,97,107,128,136,192],"be":[15,30,161,193],"entirely":[16],"efficient":[17],"in":[18,34,86,105,163,186],"engaging":[19],"citizens.":[20],"Dashboards":[21],"constitute":[22],"a":[23,59,79,109,125,187],"promising":[24],"solution,":[25],"but":[26],"how":[27],"they":[28],"should":[29],"designed":[31],"and":[32,115,178],"applied":[33],"an":[35,140],"OGD":[36],"context":[37,88],"remains":[38],"under-investigated.":[39],"This":[40],"article":[41],"examines":[42],"whether":[43],"the":[44,69,87,99,130,146,155,165,173,179,194],"well-designed":[47,133,158],"dashboards":[48,134,159],"can":[49,160],"increase":[50],"citizen":[51],"engagement":[52],"with":[53,150],"OGD.":[54,90],"To":[55],"achieve":[56],"this":[57,72],"objective,":[58],"literature":[60,73],"review":[61,74],"on":[62,169],"dashboard":[63,83],"design":[64,84,95,148],"principles":[65,85,96],"is":[66],"conducted.":[67],"Then,":[68],"outputs":[70],"are":[75],"used":[76],"compile":[78],"list":[80],"16":[82],"Next,":[91],"we":[92,121],"apply":[93],"these":[94],"build":[98],"Namur":[100],"(Belgium)":[101],"Budget":[102],"Dashboard":[103],"(NBDash)":[104],"order":[106],"provide":[108],"practical":[110],"application":[111],"our":[113],"research":[114],"it":[117],"evaluation.":[119],"Finally,":[120],"NBDash":[123],"as":[124],"case":[127],"evaluate":[129],"usefulness":[131],"compared":[135],"through":[139],"experimental":[141,147],"study.":[142],"results":[144],"study":[149],"108":[151],"participants":[152],"suggest":[153],"that":[154],"implementation":[156],"beneficial":[162],"encouraging":[164],"data":[168],"portals.":[170],"In":[171],"addition,":[172],"selection":[174],"meaningful":[176],"metrics":[177],"appropriate":[182],"visualizations,":[183],"all":[184],"organized":[185],"clear":[188],"presentation,":[189],"have":[190],"proven":[191],"primary":[195],"factors":[196],"successful":[198],"dashboards.":[199]},"counts_by_year":[{"year":2026,"cited_by_count":6},{"year":2025,"cited_by_count":9},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":1}],"updated_date":"2026-08-01T09:00:35.917206","created_date":"2025-10-10T00:00:00"}