{"id":"https://openalex.org/W4309617254","doi":"https://doi.org/10.1145/3555770","title":"Users' Expectations, Experiences, and Concerns With COVID Alert, an Exposure-Notification App","display_name":"Users' Expectations, Experiences, and Concerns With COVID Alert, an Exposure-Notification App","publication_year":2022,"publication_date":"2022-11-07","ids":{"openalex":"https://openalex.org/W4309617254","doi":"https://doi.org/10.1145/3555770"},"language":"en","primary_location":{"id":"doi:10.1145/3555770","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3555770","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5012097815","display_name":"Yue Huang","orcid":"https://orcid.org/0000-0002-6572-2341"},"institutions":[{"id":"https://openalex.org/I141945490","display_name":"University of British Columbia","ror":"https://ror.org/03rmrcq20","country_code":"CA","type":"education","lineage":["https://openalex.org/I141945490"]}],"countries":["CA"],"is_corresponding":true,"raw_author_name":"Yue Huang","raw_affiliation_strings":["University of British Columbia, Vancouver, BC, Canada"],"affiliations":[{"raw_affiliation_string":"University of British Columbia, Vancouver, BC, Canada","institution_ids":["https://openalex.org/I141945490"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5090385150","display_name":"Borke Obada-Obieh","orcid":"https://orcid.org/0000-0001-8085-3756"},"institutions":[{"id":"https://openalex.org/I141945490","display_name":"University of British Columbia","ror":"https://ror.org/03rmrcq20","country_code":"CA","type":"education","lineage":["https://openalex.org/I141945490"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Borke Obada-Obieh","raw_affiliation_strings":["University of British Columbia, Vancouver, BC, Canada"],"affiliations":[{"raw_affiliation_string":"University of British Columbia, Vancouver, BC, Canada","institution_ids":["https://openalex.org/I141945490"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5058727227","display_name":"Satya Lokam","orcid":null},"institutions":[{"id":"https://openalex.org/I4210124949","display_name":"Microsoft Research (India)","ror":"https://ror.org/02w7f3w92","country_code":"IN","type":"company","lineage":["https://openalex.org/I1290206253","https://openalex.org/I4210124949"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Satya Lokam","raw_affiliation_strings":["Microsoft Research, Bangalore, India"],"affiliations":[{"raw_affiliation_string":"Microsoft Research, Bangalore, India","institution_ids":["https://openalex.org/I4210124949"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5035380853","display_name":"Konstantin Beznosov","orcid":"https://orcid.org/0000-0002-1327-7477"},"institutions":[{"id":"https://openalex.org/I141945490","display_name":"University of British Columbia","ror":"https://ror.org/03rmrcq20","country_code":"CA","type":"education","lineage":["https://openalex.org/I141945490"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Konstantin (Kosta) Beznosov","raw_affiliation_strings":["University of British Columbia, Vancouver, BC, Canada"],"affiliations":[{"raw_affiliation_string":"University of British Columbia, Vancouver, BC, Canada","institution_ids":["https://openalex.org/I141945490"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5012097815"],"corresponding_institution_ids":["https://openalex.org/I141945490"],"apc_list":null,"apc_paid":null,"fwci":1.213,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.84118247,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":"6","issue":"CSCW2","first_page":"1","last_page":"33"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12943","display_name":"COVID-19 Digital Contact Tracing","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12943","display_name":"COVID-19 Digital Contact Tracing","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.9983000159263611,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10764","display_name":"Privacy-Preserving Technologies in Data","score":0.9735999703407288,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/smartphone-app","display_name":"Smartphone app","score":0.7145293951034546},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.7126606106758118},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.7026073932647705},{"id":"https://openalex.org/keywords/contact-tracing","display_name":"Contact tracing","score":0.6733312010765076},{"id":"https://openalex.org/keywords/mobile-apps","display_name":"Mobile apps","score":0.563811182975769},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.45597657561302185},{"id":"https://openalex.org/keywords/tracing","display_name":"Tracing","score":0.449320912361145},{"id":"https://openalex.org/keywords/2019-20-coronavirus-outbreak","display_name":"2019-20 coronavirus outbreak","score":0.42659685015678406},{"id":"https://openalex.org/keywords/severe-acute-respiratory-syndrome-coronavirus-2","display_name":"Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2)","score":0.41876956820487976},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.3392638564109802},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.25780361890792847},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.1645728349685669}],"concepts":[{"id":"https://openalex.org/C3017619522","wikidata":"https://www.wikidata.org/wiki/Q620615","display_name":"Smartphone app","level":2,"score":0.7145293951034546},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.7126606106758118},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.7026073932647705},{"id":"https://openalex.org/C113162765","wikidata":"https://www.wikidata.org/wiki/Q1128437","display_name":"Contact tracing","level":5,"score":0.6733312010765076},{"id":"https://openalex.org/C2988145974","wikidata":"https://www.wikidata.org/wiki/Q620615","display_name":"Mobile apps","level":2,"score":0.563811182975769},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.45597657561302185},{"id":"https://openalex.org/C138673069","wikidata":"https://www.wikidata.org/wiki/Q322229","display_name":"Tracing","level":2,"score":0.449320912361145},{"id":"https://openalex.org/C3006700255","wikidata":"https://www.wikidata.org/wiki/Q81068910","display_name":"2019-20 coronavirus outbreak","level":3,"score":0.42659685015678406},{"id":"https://openalex.org/C3007834351","wikidata":"https://www.wikidata.org/wiki/Q82069695","display_name":"Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2)","level":5,"score":0.41876956820487976},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.3392638564109802},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.25780361890792847},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.1645728349685669},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C116675565","wikidata":"https://www.wikidata.org/wiki/Q3241045","display_name":"Outbreak","level":2,"score":0.0},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0},{"id":"https://openalex.org/C159047783","wikidata":"https://www.wikidata.org/wiki/Q7215","display_name":"Virology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3555770","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3555770","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":81,"referenced_works":["https://openalex.org/W43120215","https://openalex.org/W73795280","https://openalex.org/W157365557","https://openalex.org/W777988726","https://openalex.org/W1515587369","https://openalex.org/W1615506555","https://openalex.org/W1739635394","https://openalex.org/W2000065210","https://openalex.org/W2027280740","https://openalex.org/W2033338546","https://openalex.org/W2049459183","https://openalex.org/W2056507156","https://openalex.org/W2057969163","https://openalex.org/W2087061903","https://openalex.org/W2090645352","https://openalex.org/W2098954524","https://openalex.org/W2127058057","https://openalex.org/W2127820865","https://openalex.org/W2134584261","https://openalex.org/W2136649349","https://openalex.org/W2156492595","https://openalex.org/W2168573280","https://openalex.org/W2168747479","https://openalex.org/W2491406524","https://openalex.org/W2588334051","https://openalex.org/W2611292243","https://openalex.org/W2611369375","https://openalex.org/W2728567457","https://openalex.org/W2793535696","https://openalex.org/W2801816216","https://openalex.org/W2897972628","https://openalex.org/W2899225656","https://openalex.org/W2936737507","https://openalex.org/W2980494508","https://openalex.org/W3016144243","https://openalex.org/W3021970994","https://openalex.org/W3023474081","https://openalex.org/W3029119254","https://openalex.org/W3035550116","https://openalex.org/W3035908902","https://openalex.org/W3036157696","https://openalex.org/W3036422000","https://openalex.org/W3047474781","https://openalex.org/W3087114677","https://openalex.org/W3092142247","https://openalex.org/W3092361100","https://openalex.org/W3092364793","https://openalex.org/W3093148635","https://openalex.org/W3095612184","https://openalex.org/W3104769233","https://openalex.org/W3110917798","https://openalex.org/W3114746208","https://openalex.org/W3120753872","https://openalex.org/W3121360284","https://openalex.org/W3122326606","https://openalex.org/W3124823054","https://openalex.org/W3126334599","https://openalex.org/W3127207020","https://openalex.org/W3128235268","https://openalex.org/W3129222183","https://openalex.org/W3129402593","https://openalex.org/W3132698639","https://openalex.org/W3133932773","https://openalex.org/W3135053627","https://openalex.org/W3152725140","https://openalex.org/W3160445063","https://openalex.org/W3161274099","https://openalex.org/W3162834803","https://openalex.org/W3164503271","https://openalex.org/W3164982328","https://openalex.org/W3174126115","https://openalex.org/W3180113882","https://openalex.org/W3185956067","https://openalex.org/W3191349400","https://openalex.org/W3198836631","https://openalex.org/W3200931518","https://openalex.org/W3201641693","https://openalex.org/W3205056362","https://openalex.org/W3206101033","https://openalex.org/W4234193032","https://openalex.org/W4237718205"],"related_works":["https://openalex.org/W3130225502","https://openalex.org/W3158100496","https://openalex.org/W3206978831","https://openalex.org/W2170160357","https://openalex.org/W4287554683","https://openalex.org/W2012140923","https://openalex.org/W4315471165","https://openalex.org/W3044207086","https://openalex.org/W3033856982","https://openalex.org/W4385222898"],"abstract_inverted_index":{"We":[0,13,89],"conducted":[1],"semi-structured":[2],"interviews":[3],"with":[4,30,98,128],"20":[5],"users":[6,83,115,127],"of":[7,17,33,35,63],"Canada's":[8],"exposure-notification":[9],"app,":[10,43],"COVID":[11,44],"Alert.":[12],"identified":[14],"several":[15],"types":[16],"users'":[18,106],"mental":[19,132],"models":[20,133],"for":[21,48],"the":[22,36,73,99,110,118,137],"app.":[23,37,138],"Participants'":[24],"concerns":[25],"were":[26],"found":[27],"to":[28,39,108,116,125,134],"correlate":[29],"their":[31,87],"level":[32,62],"understanding":[34],"Compared":[38],"a":[40],"centralized":[41],"contact-tracing":[42],"Alert":[45],"was":[46],"favored":[47],"its":[49,55,60,79],"more":[50,84],"efficient":[51],"notification":[52],"delivery":[53],"method,":[54],"higher":[56],"privacy":[57],"protection,":[58],"and":[59,77,95,112,130],"optional":[61],"cooperation.":[64],"Based":[65],"on":[66],"our":[67],"findings,":[68],"we":[69,102,121],"suggest":[70,91],"decision-makers":[71],"rethink":[72],"app's":[74],"privacy-utility":[75],"trade-off":[76],"improve":[78],"utility":[80],"by":[81],"giving":[82],"control":[85],"over":[86],"data.":[88],"also":[90],"technology":[92],"companies":[93],"build":[94],"maintain":[96],"trust":[97],"public.":[100],"Further,":[101],"recommend":[103],"increasing":[104],"diagnosed":[105],"motivation":[107],"notify":[109],"app":[111],"encouraging":[113],"exposed":[114],"follow":[117],"guidelines.":[119],"Last,":[120],"provide":[122],"design":[123],"suggestions":[124],"help":[126],"Unsound":[129],"Innocent":[131],"better":[135],"understand":[136]},"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
