{"id":"https://openalex.org/W4309618173","doi":"https://doi.org/10.1145/3555581","title":"Imagining Caring Futures for Frontline Health Work","display_name":"Imagining Caring Futures for Frontline Health Work","publication_year":2022,"publication_date":"2022-11-07","ids":{"openalex":"https://openalex.org/W4309618173","doi":"https://doi.org/10.1145/3555581"},"language":"en","primary_location":{"id":"doi:10.1145/3555581","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3555581","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3555581","source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3555581","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5072126351","display_name":"Azra Ismail","orcid":"https://orcid.org/0000-0002-7570-9474"},"institutions":[{"id":"https://openalex.org/I130701444","display_name":"Georgia Institute of Technology","ror":"https://ror.org/01zkghx44","country_code":"US","type":"education","lineage":["https://openalex.org/I130701444"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Azra Ismail","raw_affiliation_strings":["Georgia Institute of Technology, Atlanta, GA, USA"],"affiliations":[{"raw_affiliation_string":"Georgia Institute of Technology, Atlanta, GA, USA","institution_ids":["https://openalex.org/I130701444"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007085027","display_name":"Deepika Yadav","orcid":"https://orcid.org/0000-0003-3443-5806"},"institutions":[{"id":"https://openalex.org/I119939252","display_name":"Indraprastha Institute of Information Technology Delhi","ror":"https://ror.org/03vfp4g33","country_code":"IN","type":"education","lineage":["https://openalex.org/I119939252"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Deepika Yadav","raw_affiliation_strings":["Indraprastha Institute of Information Technology Delhi, New Delhi, India"],"affiliations":[{"raw_affiliation_string":"Indraprastha Institute of Information Technology Delhi, New Delhi, India","institution_ids":["https://openalex.org/I119939252"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5070249370","display_name":"Meghna Gupta","orcid":"https://orcid.org/0000-0003-4199-5705"},"institutions":[{"id":"https://openalex.org/I4210124949","display_name":"Microsoft Research (India)","ror":"https://ror.org/02w7f3w92","country_code":"IN","type":"company","lineage":["https://openalex.org/I1290206253","https://openalex.org/I4210124949"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Meghna Gupta","raw_affiliation_strings":["Microsoft Research, Bangalore, India"],"affiliations":[{"raw_affiliation_string":"Microsoft Research, Bangalore, India","institution_ids":["https://openalex.org/I4210124949"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5084295183","display_name":"Kirti Dabas","orcid":null},"institutions":[{"id":"https://openalex.org/I119939252","display_name":"Indraprastha Institute of Information Technology Delhi","ror":"https://ror.org/03vfp4g33","country_code":"IN","type":"education","lineage":["https://openalex.org/I119939252"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Kirti Dabas","raw_affiliation_strings":["Indraprastha Institute of Information Technology Delhi, New Delhi, India"],"affiliations":[{"raw_affiliation_string":"Indraprastha Institute of Information Technology Delhi, New Delhi, India","institution_ids":["https://openalex.org/I119939252"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5028236116","display_name":"Pushpendra Singh","orcid":"https://orcid.org/0000-0002-7277-115X"},"institutions":[{"id":"https://openalex.org/I119939252","display_name":"Indraprastha Institute of Information Technology Delhi","ror":"https://ror.org/03vfp4g33","country_code":"IN","type":"education","lineage":["https://openalex.org/I119939252"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Pushpendra Singh","raw_affiliation_strings":["Indraprastha Institute of Information Technology Delhi, New Delhi, India"],"affiliations":[{"raw_affiliation_string":"Indraprastha Institute of Information Technology Delhi, New Delhi, India","institution_ids":["https://openalex.org/I119939252"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5088363723","display_name":"Neha Kumar","orcid":"https://orcid.org/0000-0002-7014-5585"},"institutions":[{"id":"https://openalex.org/I130701444","display_name":"Georgia Institute of Technology","ror":"https://ror.org/01zkghx44","country_code":"US","type":"education","lineage":["https://openalex.org/I130701444"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Neha Kumar","raw_affiliation_strings":["Georgia Institute of Technology, Atlanta, GA, USA"],"affiliations":[{"raw_affiliation_string":"Georgia Institute of Technology, Atlanta, GA, USA","institution_ids":["https://openalex.org/I130701444"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5072126351"],"corresponding_institution_ids":["https://openalex.org/I130701444"],"apc_list":null,"apc_paid":null,"fwci":8.6046,"has_fulltext":true,"cited_by_count":29,"citation_normalized_percentile":{"value":0.97752957,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":100},"biblio":{"volume":"6","issue":"CSCW2","first_page":"1","last_page":"30"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13194","display_name":"ICT in Developing Communities","score":0.9977999925613403,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13194","display_name":"ICT in Developing Communities","score":0.9977999925613403,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11479","display_name":"Smart Cities and Technologies","score":0.9642999768257141,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.963699996471405,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/precarity","display_name":"Precarity","score":0.8366199135780334},{"id":"https://openalex.org/keywords/futures-contract","display_name":"Futures contract","score":0.6627663969993591},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.6239162683486938},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.5792562961578369},{"id":"https://openalex.org/keywords/digitization","display_name":"Digitization","score":0.568468451499939},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.5301486253738403},{"id":"https://openalex.org/keywords/psychological-resilience","display_name":"Psychological resilience","score":0.5251126885414124},{"id":"https://openalex.org/keywords/pandemic","display_name":"Pandemic","score":0.5175327658653259},{"id":"https://openalex.org/keywords/care-work","display_name":"Care work","score":0.5110260248184204},{"id":"https://openalex.org/keywords/resistance","display_name":"Resistance (ecology)","score":0.489332377910614},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4672289788722992},{"id":"https://openalex.org/keywords/digital-transformation","display_name":"Digital transformation","score":0.4130405783653259},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.36834514141082764},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.3554219603538513},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.34199315309524536},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3026584982872009},{"id":"https://openalex.org/keywords/economic-growth","display_name":"Economic growth","score":0.2936133146286011},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.22770586609840393},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.13420960307121277},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.12651151418685913},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.1159018874168396}],"concepts":[{"id":"https://openalex.org/C2778071103","wikidata":"https://www.wikidata.org/wiki/Q15404623","display_name":"Precarity","level":2,"score":0.8366199135780334},{"id":"https://openalex.org/C106306483","wikidata":"https://www.wikidata.org/wiki/Q183984","display_name":"Futures contract","level":2,"score":0.6627663969993591},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.6239162683486938},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.5792562961578369},{"id":"https://openalex.org/C2779308522","wikidata":"https://www.wikidata.org/wiki/Q843958","display_name":"Digitization","level":2,"score":0.568468451499939},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5301486253738403},{"id":"https://openalex.org/C137176749","wikidata":"https://www.wikidata.org/wiki/Q4105337","display_name":"Psychological resilience","level":2,"score":0.5251126885414124},{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.5175327658653259},{"id":"https://openalex.org/C102003337","wikidata":"https://www.wikidata.org/wiki/Q5038877","display_name":"Care work","level":3,"score":0.5110260248184204},{"id":"https://openalex.org/C57473165","wikidata":"https://www.wikidata.org/wiki/Q7315604","display_name":"Resistance (ecology)","level":2,"score":0.489332377910614},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4672289788722992},{"id":"https://openalex.org/C126082660","wikidata":"https://www.wikidata.org/wiki/Q4252370","display_name":"Digital transformation","level":2,"score":0.4130405783653259},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.36834514141082764},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.3554219603538513},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.34199315309524536},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3026584982872009},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.2936133146286011},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.22770586609840393},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.13420960307121277},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.12651151418685913},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.1159018874168396},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.0},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3555581","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3555581","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3555581","source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1145/3555581","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3555581","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3555581","source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G3978070840","display_name":null,"funder_award_id":"2047726,1745463","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"},{"id":"https://openalex.org/G7505796680","display_name":null,"funder_award_id":"1745463","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"},{"id":"https://openalex.org/G8292276435","display_name":null,"funder_award_id":"2047726","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"}],"funders":[{"id":"https://openalex.org/F4320306076","display_name":"National Science Foundation","ror":"https://ror.org/021nxhr62"},{"id":"https://openalex.org/F4320324473","display_name":"Indian Institute of Technology Delhi","ror":"https://ror.org/049tgcd06"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4309618173.pdf","grobid_xml":"https://content.openalex.org/works/W4309618173.grobid-xml"},"referenced_works_count":93,"referenced_works":["https://openalex.org/W409344806","https://openalex.org/W431738551","https://openalex.org/W633582404","https://openalex.org/W796001229","https://openalex.org/W1591387239","https://openalex.org/W2001692442","https://openalex.org/W2002752983","https://openalex.org/W2009743018","https://openalex.org/W2025745524","https://openalex.org/W2045484620","https://openalex.org/W2051114287","https://openalex.org/W2079796873","https://openalex.org/W2104652891","https://openalex.org/W2107465084","https://openalex.org/W2108299364","https://openalex.org/W2115373648","https://openalex.org/W2119698661","https://openalex.org/W2134058258","https://openalex.org/W2135852677","https://openalex.org/W2142804706","https://openalex.org/W2148812940","https://openalex.org/W2289107354","https://openalex.org/W2296433870","https://openalex.org/W2394927023","https://openalex.org/W2401607161","https://openalex.org/W2588888822","https://openalex.org/W2610498266","https://openalex.org/W2611173295","https://openalex.org/W2611203533","https://openalex.org/W2611520706","https://openalex.org/W2611552472","https://openalex.org/W2623414097","https://openalex.org/W2770518840","https://openalex.org/W2771400183","https://openalex.org/W2773086121","https://openalex.org/W2773936206","https://openalex.org/W2774214428","https://openalex.org/W2795919475","https://openalex.org/W2796158690","https://openalex.org/W2796249757","https://openalex.org/W2809641999","https://openalex.org/W2898838214","https://openalex.org/W2898898463","https://openalex.org/W2903975937","https://openalex.org/W2910921173","https://openalex.org/W2940776562","https://openalex.org/W2941385537","https://openalex.org/W2955090878","https://openalex.org/W2957654274","https://openalex.org/W2983119489","https://openalex.org/W2983485835","https://openalex.org/W2985205772","https://openalex.org/W2985719233","https://openalex.org/W2987347991","https://openalex.org/W2988404405","https://openalex.org/W2989150768","https://openalex.org/W3004150581","https://openalex.org/W3005387650","https://openalex.org/W3012114231","https://openalex.org/W3013357621","https://openalex.org/W3023586022","https://openalex.org/W3023994818","https://openalex.org/W3029724893","https://openalex.org/W3031777286","https://openalex.org/W3036103978","https://openalex.org/W3047882247","https://openalex.org/W3092859448","https://openalex.org/W3093009849","https://openalex.org/W3093541323","https://openalex.org/W3094211126","https://openalex.org/W3095221768","https://openalex.org/W3097362949","https://openalex.org/W3118697954","https://openalex.org/W3134022951","https://openalex.org/W3157246926","https://openalex.org/W3160458345","https://openalex.org/W3161117915","https://openalex.org/W3162432986","https://openalex.org/W3162957602","https://openalex.org/W3163463949","https://openalex.org/W3169474591","https://openalex.org/W3173790410","https://openalex.org/W3192928511","https://openalex.org/W3200085480","https://openalex.org/W3205834215","https://openalex.org/W3206200317","https://openalex.org/W3207800640","https://openalex.org/W3209971250","https://openalex.org/W4205491056","https://openalex.org/W4224979805","https://openalex.org/W4233275153","https://openalex.org/W4241201012","https://openalex.org/W4282021767"],"related_works":["https://openalex.org/W2944105558","https://openalex.org/W3092281345","https://openalex.org/W1980937156","https://openalex.org/W4385213062","https://openalex.org/W1977592074","https://openalex.org/W3092319056","https://openalex.org/W2913409670","https://openalex.org/W4249377736","https://openalex.org/W3207554621","https://openalex.org/W4380486080"],"abstract_inverted_index":{"Care":[0],"workers":[1,60,89,113,157],"are":[2],"increasingly":[3],"using":[4],"digital":[5,30,84],"technology":[6,147],"in":[7,69,90,111],"their":[8,75,118],"daily":[9],"lives,":[10],"for":[11,74,86,154],"monitoring,":[12],"financial":[13],"compensation,":[14],"training,":[15],"coordination,":[16],"and":[17,20,44,52,65,77,139,145,158],"more.":[18],"State":[19],"corporate":[21],"actors":[22],"have":[23,99],"invested":[24],"significant":[25],"resources":[26],"to":[27,46,72,107,141],"enable":[28],"this":[29],"shift,":[31],"particularly":[32],"during":[33,92],"the":[34,82,93],"COVID-19":[35,94],"pandemic.":[36],"However,":[37],"care":[38,59,73,131],"work":[39],"has":[40],"remained":[41],"chronically":[42],"underpaid,":[43],"continues":[45],"rely":[47],"on":[48,144],"women":[49],"from":[50],"minoritized":[51],"marginalized":[53],"backgrounds.":[54],"Our":[55,103],"paper":[56],"examines":[57],"how":[58],"carefully":[61],"navigate":[62],"digitization,":[63],"precarity,":[64],"complex":[66],"social":[67],"relationships,":[68],"an":[70],"attempt":[71],"communities":[76],"each":[78],"other.":[79],"We":[80,126],"analyze":[81],"emerging":[83],"ecosystem":[85],"frontline":[87],"health":[88],"India":[91],"pandemic":[95],"where":[96],"these":[97,128],"dynamics":[98],"been":[100],"highly":[101],"visible.":[102],"research":[104],"draws":[105],"attention":[106],"four":[108],"interconnected":[109],"ways":[110],"which":[112],"practiced":[114],"care,":[115],"by":[116,137],"directing":[117],"efforts":[119],"towards":[120,149],"survival,":[121],"resilience,":[122],"advocacy,":[123],"and/or":[124],"resistance.":[125],"suggest":[127],"also":[129],"as":[130],"orientations":[132],"that":[133],"can":[134],"be":[135],"adopted":[136],"researchers":[138],"practitioners,":[140],"critically":[142],"reflect":[143],"direct":[146],"design":[148],"enabling":[150],"more":[151],"caring":[152],"futures,":[153],"(and":[155],"with)":[156],"communities.":[159]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":14},{"year":2024,"cited_by_count":10},{"year":2023,"cited_by_count":3}],"updated_date":"2026-04-21T08:09:41.155169","created_date":"2025-10-10T00:00:00"}