{"id":"https://openalex.org/W4308764907","doi":"https://doi.org/10.1145/3555543","title":"Hospitals of the Future: Designing Interactive Robotic Systems for Resilient Emergency Departments","display_name":"Hospitals of the Future: Designing Interactive Robotic Systems for Resilient Emergency Departments","publication_year":2022,"publication_date":"2022-11-07","ids":{"openalex":"https://openalex.org/W4308764907","doi":"https://doi.org/10.1145/3555543"},"language":"en","primary_location":{"id":"doi:10.1145/3555543","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3555543","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3555543","source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3555543","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5074668213","display_name":"Angelique Taylor","orcid":"https://orcid.org/0000-0003-1285-6431"},"institutions":[{"id":"https://openalex.org/I36258959","display_name":"University of California, San Diego","ror":"https://ror.org/0168r3w48","country_code":"US","type":"education","lineage":["https://openalex.org/I36258959"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Angelique Taylor","raw_affiliation_strings":["University of California, San Diego, San Diego, CA, USA"],"affiliations":[{"raw_affiliation_string":"University of California, San Diego, San Diego, CA, USA","institution_ids":["https://openalex.org/I36258959"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5008986384","display_name":"Michele Murakami","orcid":null},"institutions":[{"id":"https://openalex.org/I36258959","display_name":"University of California, San Diego","ror":"https://ror.org/0168r3w48","country_code":"US","type":"education","lineage":["https://openalex.org/I36258959"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Michele Murakami","raw_affiliation_strings":["University of California, San Diego, La Jolla, CA, USA"],"affiliations":[{"raw_affiliation_string":"University of California, San Diego, La Jolla, CA, USA","institution_ids":["https://openalex.org/I36258959"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060923507","display_name":"Soyon Kim","orcid":"https://orcid.org/0000-0003-1030-8482"},"institutions":[{"id":"https://openalex.org/I36258959","display_name":"University of California, San Diego","ror":"https://ror.org/0168r3w48","country_code":"US","type":"education","lineage":["https://openalex.org/I36258959"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Soyon Kim","raw_affiliation_strings":["University of California, San Diego, La Jolla, CA, USA"],"affiliations":[{"raw_affiliation_string":"University of California, San Diego, La Jolla, CA, USA","institution_ids":["https://openalex.org/I36258959"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5002644869","display_name":"Ryan Chu","orcid":"https://orcid.org/0000-0002-6616-1961"},"institutions":[{"id":"https://openalex.org/I36258959","display_name":"University of California, San Diego","ror":"https://ror.org/0168r3w48","country_code":"US","type":"education","lineage":["https://openalex.org/I36258959"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ryan Chu","raw_affiliation_strings":["University of California, San Diego, San Diego, CA, USA"],"affiliations":[{"raw_affiliation_string":"University of California, San Diego, San Diego, CA, USA","institution_ids":["https://openalex.org/I36258959"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5081177736","display_name":"Laurel D. Riek","orcid":"https://orcid.org/0000-0001-7906-6691"},"institutions":[{"id":"https://openalex.org/I36258959","display_name":"University of California, San Diego","ror":"https://ror.org/0168r3w48","country_code":"US","type":"education","lineage":["https://openalex.org/I36258959"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Laurel D. Riek","raw_affiliation_strings":["University of California, San Diego, San Diego, CA, USA"],"affiliations":[{"raw_affiliation_string":"University of California, San Diego, San Diego, CA, USA","institution_ids":["https://openalex.org/I36258959"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5074668213"],"corresponding_institution_ids":["https://openalex.org/I36258959"],"apc_list":null,"apc_paid":null,"fwci":4.3578,"has_fulltext":false,"cited_by_count":26,"citation_normalized_percentile":{"value":0.95217855,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":98,"max":100},"biblio":{"volume":"6","issue":"CSCW2","first_page":"1","last_page":"40"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13248","display_name":"Healthcare Technology and Patient Monitoring","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/2746","display_name":"Surgery"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T13248","display_name":"Healthcare Technology and Patient Monitoring","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/2746","display_name":"Surgery"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10444","display_name":"Context-Aware Activity Recognition Systems","score":0.9962999820709229,"subfield":{"id":"https://openalex.org/subfields/1707","display_name":"Computer Vision and Pattern Recognition"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14074","display_name":"Persona Design and Applications","score":0.9595000147819519,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/adaptability","display_name":"Adaptability","score":0.5263441801071167},{"id":"https://openalex.org/keywords/built-environment","display_name":"Built environment","score":0.5008790493011475},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4923900365829468},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.48002567887306213},{"id":"https://openalex.org/keywords/resilience","display_name":"Resilience (materials science)","score":0.4791240692138672},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.46304991841316223},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.43167707324028015},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3535130023956299},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3368847966194153},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.30803167819976807}],"concepts":[{"id":"https://openalex.org/C177606310","wikidata":"https://www.wikidata.org/wiki/Q5674297","display_name":"Adaptability","level":2,"score":0.5263441801071167},{"id":"https://openalex.org/C148803439","wikidata":"https://www.wikidata.org/wiki/Q4986688","display_name":"Built environment","level":2,"score":0.5008790493011475},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4923900365829468},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.48002567887306213},{"id":"https://openalex.org/C2779585090","wikidata":"https://www.wikidata.org/wiki/Q3457762","display_name":"Resilience (materials science)","level":2,"score":0.4791240692138672},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.46304991841316223},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.43167707324028015},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3535130023956299},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3368847966194153},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.30803167819976807},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C97355855","wikidata":"https://www.wikidata.org/wiki/Q11473","display_name":"Thermodynamics","level":1,"score":0.0},{"id":"https://openalex.org/C147176958","wikidata":"https://www.wikidata.org/wiki/Q77590","display_name":"Civil engineering","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3555543","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3555543","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3555543","source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1145/3555543","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3555543","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3555543","source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4308764907.pdf","grobid_xml":"https://content.openalex.org/works/W4308764907.grobid-xml"},"referenced_works_count":77,"referenced_works":["https://openalex.org/W78885181","https://openalex.org/W1835912090","https://openalex.org/W1965380599","https://openalex.org/W1967678669","https://openalex.org/W1967841258","https://openalex.org/W2022194882","https://openalex.org/W2029981193","https://openalex.org/W2043100349","https://openalex.org/W2047008884","https://openalex.org/W2069505096","https://openalex.org/W2079817466","https://openalex.org/W2109116753","https://openalex.org/W2126130937","https://openalex.org/W2131275769","https://openalex.org/W2131831575","https://openalex.org/W2251589446","https://openalex.org/W2262972580","https://openalex.org/W2312517183","https://openalex.org/W2336892215","https://openalex.org/W2416677955","https://openalex.org/W2481334032","https://openalex.org/W2507167126","https://openalex.org/W2507694360","https://openalex.org/W2547822600","https://openalex.org/W2566454888","https://openalex.org/W2572716792","https://openalex.org/W2739557718","https://openalex.org/W2753950179","https://openalex.org/W2766471762","https://openalex.org/W2776398026","https://openalex.org/W2783974333","https://openalex.org/W2801816216","https://openalex.org/W2885599701","https://openalex.org/W2890419918","https://openalex.org/W2902157823","https://openalex.org/W2912529695","https://openalex.org/W2913258601","https://openalex.org/W2913593702","https://openalex.org/W2913841425","https://openalex.org/W2920482533","https://openalex.org/W2921451728","https://openalex.org/W2976971070","https://openalex.org/W2980717184","https://openalex.org/W2987141268","https://openalex.org/W2998090943","https://openalex.org/W3006365281","https://openalex.org/W3009953896","https://openalex.org/W3014361651","https://openalex.org/W3027168270","https://openalex.org/W3031140543","https://openalex.org/W3035228403","https://openalex.org/W3036969376","https://openalex.org/W3043875698","https://openalex.org/W3080446651","https://openalex.org/W3083918922","https://openalex.org/W3089722697","https://openalex.org/W3091021039","https://openalex.org/W3094265708","https://openalex.org/W3108392744","https://openalex.org/W3121222079","https://openalex.org/W3121895866","https://openalex.org/W3146198107","https://openalex.org/W3175508248","https://openalex.org/W3183627609","https://openalex.org/W3191189914","https://openalex.org/W3198469324","https://openalex.org/W3207980606","https://openalex.org/W4245752404","https://openalex.org/W4247298944","https://openalex.org/W4247998473","https://openalex.org/W4248238138","https://openalex.org/W4249662343","https://openalex.org/W4251418444","https://openalex.org/W4256017242","https://openalex.org/W4300366279","https://openalex.org/W6725206169","https://openalex.org/W6893597228"],"related_works":["https://openalex.org/W2357124094","https://openalex.org/W2387399993","https://openalex.org/W2389739210","https://openalex.org/W2348924972","https://openalex.org/W2365736347","https://openalex.org/W2047454415","https://openalex.org/W2070040999","https://openalex.org/W2387293848","https://openalex.org/W3121791438","https://openalex.org/W2028631639"],"abstract_inverted_index":{"The":[0,17],"Emergency":[1],"Department":[2],"(ED)":[3],"is":[4,10,40,43,70],"a":[5,21,38,71,93,101,150,157],"stressful,":[6],"safety-critical":[7],"environment,":[8,183],"which":[9,144,155],"often":[11],"overcrowded,":[12],"noisy,":[13],"chaotic,":[14],"and":[15,28,51,116,119,125,196,199,219],"understaffed.":[16],"built":[18,139,182,222],"environment":[19,140,223],"plays":[20],"key":[22],"role":[23],"in":[24,75,79,92],"patient":[25,191,197],"outcomes,":[26],"experiences,":[27],"the":[29,49,80,109,114,138,165,181,221],"mental":[30],"health":[31],"of":[32,53,65,73,131,159],"healthcare":[33],"workers":[34],"(HCWs).":[35],"However,":[36],"once":[37],"space":[39],"built,":[41],"it":[42],"difficult":[44],"to":[45,99,141,148,177,186,203,217,224],"change":[46],"it;":[47],"so":[48],"modularity":[50],"adaptability":[52],"new":[54,215],"technologies":[55,216],"such":[56],"as":[57],"robots":[58,106],"could":[59],"potentially":[60],"help":[61,112,178],"stakeholders":[62],"mitigate":[63],"some":[64],"these":[66],"challenges;":[67],"yet,":[68],"there":[69],"lack":[72],"research":[74],"this":[76,83,87],"area,":[77],"particularly":[78],"ED.":[81,104,166],"In":[82],"paper,":[84],"we":[85,145],"address":[86],"gap":[88],"by":[89],"engaging":[90],"HCWs":[91,170],"research-through-design":[94],"process,":[95],"utilizing":[96],"design":[97,129],"fiction,":[98],"envision":[100],"future":[102,132,160],"resilient":[103,226],"Here,":[105],"scurry":[107],"along":[108],"ceiling,":[110],"provide":[111,121],"at":[113],"bedside,":[115],"smart":[117],"furniture":[118],"walls":[120],"spaces":[122,202],"for":[123,174],"privacy":[124],"calm.":[126],"We":[127,167,206],"co-created":[128],"prototypes":[130,162],"intelligent":[133,175],"systems":[134,176],"that":[135,169],"can":[136],"modify":[137],"support":[142,193,204,225],"resilience,":[143],"then":[146],"used":[147],"co-create":[149],"Design":[151],"Catalog":[152],"with":[153],"HCWs,":[154],"contains":[156],"collection":[158],"technology":[161],"contextualized":[163],"within":[164],"found":[168],"envisioned":[171],"many":[172],"ways":[173,185],"them":[179],"reimagine":[180,218],"including":[184],"enhance":[187],"HCW-patient":[188],"communication,":[189],"improve":[190],"experience,":[192],"both":[194],"HCW":[195],"safety,":[198],"use":[200],"reconfigurable":[201],"privacy.":[205],"hope":[207],"our":[208],"work":[209],"inspires":[210],"further":[211],"exploration":[212],"into":[213],"using":[214],"reconfigure":[220],"hospitals.":[227]},"counts_by_year":[{"year":2026,"cited_by_count":6},{"year":2025,"cited_by_count":9},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":5}],"updated_date":"2026-04-24T08:23:43.765630","created_date":"2025-10-10T00:00:00"}