{"id":"https://openalex.org/W4309617489","doi":"https://doi.org/10.1145/3555537","title":"Data Protection at a Discount: Investigating the UX of Data Protection from User, Designer, and Business Leader Perspectives","display_name":"Data Protection at a Discount: Investigating the UX of Data Protection from User, Designer, and Business Leader Perspectives","publication_year":2022,"publication_date":"2022-11-07","ids":{"openalex":"https://openalex.org/W4309617489","doi":"https://doi.org/10.1145/3555537"},"language":"en","primary_location":{"id":"doi:10.1145/3555537","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3555537","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://discovery.ucl.ac.uk/10182253/1/Chalhoub_CSCW2022__Sent_Again___Urgent_Fix____The_Experience_of_Data_Protection_Regulation.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5061560936","display_name":"George Chalhoub","orcid":"https://orcid.org/0000-0003-2082-2610"},"institutions":[{"id":"https://openalex.org/I40120149","display_name":"University of Oxford","ror":"https://ror.org/052gg0110","country_code":"GB","type":"education","lineage":["https://openalex.org/I40120149"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"George Chalhoub","raw_affiliation_strings":["University of Oxford, Oxford, United Kingdom"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Oxford, Oxford, United Kingdom","institution_ids":["https://openalex.org/I40120149"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5061337880","display_name":"Ivan Fl\u00e9chais","orcid":"https://orcid.org/0000-0002-3620-0843"},"institutions":[{"id":"https://openalex.org/I40120149","display_name":"University of Oxford","ror":"https://ror.org/052gg0110","country_code":"GB","type":"education","lineage":["https://openalex.org/I40120149"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Ivan Flechais","raw_affiliation_strings":["University of Oxford, Oxford, United Kingdom"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Oxford, Oxford, United Kingdom","institution_ids":["https://openalex.org/I40120149"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.5684,"has_fulltext":true,"cited_by_count":10,"citation_normalized_percentile":{"value":0.93302408,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":98},"biblio":{"volume":"6","issue":"CSCW2","first_page":"1","last_page":"36"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10734","display_name":"Information and Cyber Security","score":0.9779000282287598,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11800","display_name":"User Authentication and Security Systems","score":0.9778000116348267,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/data-protection-act-1998","display_name":"Data Protection Act 1998","score":0.7344592809677124},{"id":"https://openalex.org/keywords/heuristics","display_name":"Heuristics","score":0.6573023796081543},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5671393871307373},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.2970312833786011}],"concepts":[{"id":"https://openalex.org/C69360830","wikidata":"https://www.wikidata.org/wiki/Q1172237","display_name":"Data Protection Act 1998","level":2,"score":0.7344592809677124},{"id":"https://openalex.org/C127705205","wikidata":"https://www.wikidata.org/wiki/Q5748245","display_name":"Heuristics","level":2,"score":0.6573023796081543},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5671393871307373},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.2970312833786011},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1145/3555537","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3555537","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},{"id":"pmh:oai:eprints.ucl.ac.uk.OAI2:10182253","is_oa":true,"landing_page_url":"https://discovery.ucl.ac.uk/id/eprint/10182253/","pdf_url":"https://discovery.ucl.ac.uk/10182253/1/Chalhoub_CSCW2022__Sent_Again___Urgent_Fix____The_Experience_of_Data_Protection_Regulation.pdf","source":{"id":"https://openalex.org/S4306400024","display_name":"UCL Discovery (University College London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I45129253","host_organization_name":"University College London","host_organization_lineage":["https://openalex.org/I45129253"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"   Proceedings of the ACM on Human-Computer Interaction , 6  (CSCW2)    , Article 436. (2022)      ","raw_type":"Article"},{"id":"pmh:oai:ora.ox.ac.uk:uuid:718aba68-4d77-4562-994f-fb4963c1eed2","is_oa":false,"landing_page_url":"https://ora.ox.ac.uk/objects/uuid:718aba68-4d77-4562-994f-fb4963c1eed2","pdf_url":null,"source":{"id":"https://openalex.org/S4306402636","display_name":"Oxford University Research Archive (ORA) (University of Oxford)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I40120149","host_organization_name":"University of Oxford","host_organization_lineage":["https://openalex.org/I40120149"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Symplectic Elements","raw_type":"Conference item"}],"best_oa_location":{"id":"pmh:oai:eprints.ucl.ac.uk.OAI2:10182253","is_oa":true,"landing_page_url":"https://discovery.ucl.ac.uk/id/eprint/10182253/","pdf_url":"https://discovery.ucl.ac.uk/10182253/1/Chalhoub_CSCW2022__Sent_Again___Urgent_Fix____The_Experience_of_Data_Protection_Regulation.pdf","source":{"id":"https://openalex.org/S4306400024","display_name":"UCL Discovery (University College London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I45129253","host_organization_name":"University College London","host_organization_lineage":["https://openalex.org/I45129253"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"   Proceedings of the ACM on Human-Computer Interaction , 6  (CSCW2)    , Article 436. (2022)      ","raw_type":"Article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/1","display_name":"No poverty","score":0.4699999988079071}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4309617489.pdf","grobid_xml":"https://content.openalex.org/works/W4309617489.grobid-xml"},"referenced_works_count":86,"referenced_works":["https://openalex.org/W186164078","https://openalex.org/W255638025","https://openalex.org/W566876742","https://openalex.org/W1482874976","https://openalex.org/W1515685044","https://openalex.org/W1547971667","https://openalex.org/W1615506555","https://openalex.org/W1816035745","https://openalex.org/W1934945143","https://openalex.org/W1967317786","https://openalex.org/W1971219113","https://openalex.org/W1978162256","https://openalex.org/W1980864917","https://openalex.org/W1988037376","https://openalex.org/W1988843668","https://openalex.org/W2007784529","https://openalex.org/W2008764740","https://openalex.org/W2010645028","https://openalex.org/W2018058903","https://openalex.org/W2031858541","https://openalex.org/W2042720915","https://openalex.org/W2046653306","https://openalex.org/W2066277932","https://openalex.org/W2085899400","https://openalex.org/W2086224635","https://openalex.org/W2091444582","https://openalex.org/W2092896424","https://openalex.org/W2103854406","https://openalex.org/W2119035727","https://openalex.org/W2139886304","https://openalex.org/W2154157725","https://openalex.org/W2158136587","https://openalex.org/W2162598207","https://openalex.org/W2164691964","https://openalex.org/W2171263140","https://openalex.org/W2324384027","https://openalex.org/W2325587178","https://openalex.org/W2405832514","https://openalex.org/W2410155449","https://openalex.org/W2497080131","https://openalex.org/W2529556398","https://openalex.org/W2547323341","https://openalex.org/W2551281715","https://openalex.org/W2579323840","https://openalex.org/W2591667503","https://openalex.org/W2612901205","https://openalex.org/W2736024402","https://openalex.org/W2767999198","https://openalex.org/W2794049603","https://openalex.org/W2795529671","https://openalex.org/W2809212282","https://openalex.org/W2896396724","https://openalex.org/W2904841969","https://openalex.org/W2905902582","https://openalex.org/W2907646425","https://openalex.org/W2908359121","https://openalex.org/W2941399919","https://openalex.org/W2942007046","https://openalex.org/W2953192337","https://openalex.org/W2953508282","https://openalex.org/W2965720476","https://openalex.org/W2969307164","https://openalex.org/W2970983524","https://openalex.org/W2977548822","https://openalex.org/W2985353837","https://openalex.org/W2989505559","https://openalex.org/W2990634740","https://openalex.org/W2991536929","https://openalex.org/W2994088948","https://openalex.org/W3000190958","https://openalex.org/W3021091026","https://openalex.org/W3027735641","https://openalex.org/W3031018248","https://openalex.org/W3046421476","https://openalex.org/W3088787638","https://openalex.org/W3094784499","https://openalex.org/W3105350924","https://openalex.org/W3106386337","https://openalex.org/W3123803990","https://openalex.org/W3125675149","https://openalex.org/W3136748160","https://openalex.org/W4239203885","https://openalex.org/W4255660355","https://openalex.org/W4288086176","https://openalex.org/W4288086187","https://openalex.org/W6745899904"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2280422768","https://openalex.org/W3143197806","https://openalex.org/W4252555497","https://openalex.org/W3121175838","https://openalex.org/W3016293053","https://openalex.org/W2401723157","https://openalex.org/W2952904874","https://openalex.org/W324626582","https://openalex.org/W4389302559"],"abstract_inverted_index":{"Smart":[0],"homes":[1],"are":[2],"dangerous":[3],"-":[4],"a":[5,35,56],"sentiment":[6],"arising":[7],"from":[8],"prior":[9],"research":[10,25],"exploring":[11,84],"the":[12,66],"user":[13,52],"experience":[14,87,118],"(UX)":[15],"of":[16,68],"data":[17,28,69,88,101,107,130,138],"protection":[18,29,89,102,131],"for":[19,31,129,132],"smart":[20,77],"home":[21,78],"devices.":[22],"While":[23],"this":[24,73],"has":[26],"explored":[27],"shortcomings":[30],"users,":[32,79],"UX":[33,67],"is":[34,55],"designed":[36],"encounter":[37],"reconciling":[38],"development,":[39],"economic,":[40],"compliance":[41],"and":[42,62,81,92,106,116,123,127,142],"strategic":[43],"business":[44,63,82,114],"priorities.":[45],"And":[46],"so,":[47],"in":[48,58,120],"addition":[49],"to":[50,146],"studying":[51],"perspectives,":[53],"there":[54],"gap":[57],"understanding":[59],"how":[60,85],"designers":[61,80,117],"leaders":[64,115],"influence":[65],"protection.":[70],"To":[71],"address":[72],"gap,":[74],"we":[75],"study":[76],"leaders,":[83],"they":[86],"interactions,":[90],"regulation,":[91],"processes.":[93],"Our":[94],"findings":[95],"confirm":[96],"that":[97,113],"users":[98],"have":[99,135],"poor":[100],"interactions":[103],"(e.g.,":[104],"consent":[105],"access":[108],"requests).":[109],"We":[110],"also":[111],"find":[112],"difficulties":[119],"identifying,":[121],"applying,":[122],"tailoring":[124],"suitable":[125],"processes":[126],"practices":[128,145],"which":[133],"some":[134],"developed":[136],"\"discount":[137],"protection\":":[139],"shortcuts,":[140],"heuristics,":[141],"common":[143],"sense":[144],"overcome":[147],"these":[148],"challenges.":[149]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":4}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
