{"id":"https://openalex.org/W4306809767","doi":"https://doi.org/10.1145/3554364.3559126","title":"UX research in the software industry","display_name":"UX research in the software industry","publication_year":2022,"publication_date":"2022-10-17","ids":{"openalex":"https://openalex.org/W4306809767","doi":"https://doi.org/10.1145/3554364.3559126"},"language":"en","primary_location":{"id":"doi:10.1145/3554364.3559126","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3554364.3559126","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 21st Brazilian Symposium on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5076662369","display_name":"Su\u00e9llen Martinelli","orcid":"https://orcid.org/0000-0002-4421-2940"},"institutions":[{"id":"https://openalex.org/I177909021","display_name":"Universidade Federal de S\u00e3o Carlos","ror":"https://ror.org/00qdc6m37","country_code":"BR","type":"education","lineage":["https://openalex.org/I177909021"]}],"countries":["BR"],"is_corresponding":true,"raw_author_name":"Su\u00e9llen Martinelli","raw_affiliation_strings":["Federal University of S\u00e3o Carlos (UFSCar), S\u00e3o Carlos, S\u00e3o Paulo, Brazil"],"affiliations":[{"raw_affiliation_string":"Federal University of S\u00e3o Carlos (UFSCar), S\u00e3o Carlos, S\u00e3o Paulo, Brazil","institution_ids":["https://openalex.org/I177909021"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5000686683","display_name":"Larissa Lopes","orcid":"https://orcid.org/0000-0001-5189-0291"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Larissa Lopes","raw_affiliation_strings":["PagSeguro, S\u00e3o Paulo, S\u00e3o Paulo, Brazil"],"affiliations":[{"raw_affiliation_string":"PagSeguro, S\u00e3o Paulo, S\u00e3o Paulo, Brazil","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5002302742","display_name":"Luciana Zaina","orcid":"https://orcid.org/0000-0002-1736-544X"},"institutions":[{"id":"https://openalex.org/I177909021","display_name":"Universidade Federal de S\u00e3o Carlos","ror":"https://ror.org/00qdc6m37","country_code":"BR","type":"education","lineage":["https://openalex.org/I177909021"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Luciana Zaina","raw_affiliation_strings":["Federal University of S\u00e3o Carlos (UFSCar), Sorocaba, S\u00e3o Paulo, Brazil"],"affiliations":[{"raw_affiliation_string":"Federal University of S\u00e3o Carlos (UFSCar), Sorocaba, S\u00e3o Paulo, Brazil","institution_ids":["https://openalex.org/I177909021"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5076662369"],"corresponding_institution_ids":["https://openalex.org/I177909021"],"apc_list":null,"apc_paid":null,"fwci":0.7843,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.74961479,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"13"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9983000159263611,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9983000159263611,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.9955999851226807,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6111841201782227},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.6019439101219177},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.5669538974761963},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.5172936916351318},{"id":"https://openalex.org/keywords/coding","display_name":"Coding (social sciences)","score":0.5060669779777527},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.48345860838890076},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.441683828830719},{"id":"https://openalex.org/keywords/case-study-research","display_name":"Case study research","score":0.43246597051620483},{"id":"https://openalex.org/keywords/data-collection","display_name":"Data collection","score":0.41885149478912354},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3931993544101715},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.3610551655292511},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.26829785108566284},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.22348248958587646}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6111841201782227},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.6019439101219177},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.5669538974761963},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5172936916351318},{"id":"https://openalex.org/C179518139","wikidata":"https://www.wikidata.org/wiki/Q5140297","display_name":"Coding (social sciences)","level":2,"score":0.5060669779777527},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.48345860838890076},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.441683828830719},{"id":"https://openalex.org/C3018905339","wikidata":"https://www.wikidata.org/wiki/Q155207","display_name":"Case study research","level":2,"score":0.43246597051620483},{"id":"https://openalex.org/C133462117","wikidata":"https://www.wikidata.org/wiki/Q4929239","display_name":"Data collection","level":2,"score":0.41885149478912354},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3931993544101715},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.3610551655292511},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.26829785108566284},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.22348248958587646},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3554364.3559126","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3554364.3559126","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 21st Brazilian Symposium on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6499999761581421,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":76,"referenced_works":["https://openalex.org/W343976811","https://openalex.org/W1451346302","https://openalex.org/W1605798159","https://openalex.org/W1729499202","https://openalex.org/W1807701848","https://openalex.org/W1920191120","https://openalex.org/W1926036632","https://openalex.org/W1980287314","https://openalex.org/W1988244506","https://openalex.org/W1993637522","https://openalex.org/W2000327926","https://openalex.org/W2007268904","https://openalex.org/W2015914983","https://openalex.org/W2017867223","https://openalex.org/W2020639717","https://openalex.org/W2034111458","https://openalex.org/W2036625200","https://openalex.org/W2037735681","https://openalex.org/W2041074845","https://openalex.org/W2045893859","https://openalex.org/W2047623587","https://openalex.org/W2062299969","https://openalex.org/W2066798150","https://openalex.org/W2086956503","https://openalex.org/W2102440537","https://openalex.org/W2109525641","https://openalex.org/W2109585878","https://openalex.org/W2114950600","https://openalex.org/W2141608792","https://openalex.org/W2146887121","https://openalex.org/W2150290224","https://openalex.org/W2154755835","https://openalex.org/W2157384611","https://openalex.org/W2164777277","https://openalex.org/W2164787658","https://openalex.org/W2166591893","https://openalex.org/W2166961133","https://openalex.org/W2168811232","https://openalex.org/W2171726885","https://openalex.org/W2283272170","https://openalex.org/W2296104469","https://openalex.org/W2346308213","https://openalex.org/W2403043020","https://openalex.org/W2466119675","https://openalex.org/W2477812056","https://openalex.org/W2477820691","https://openalex.org/W2490809294","https://openalex.org/W2509669135","https://openalex.org/W2510169537","https://openalex.org/W2525333779","https://openalex.org/W2529495927","https://openalex.org/W2613680947","https://openalex.org/W2613746069","https://openalex.org/W2726916727","https://openalex.org/W2754509942","https://openalex.org/W2755550447","https://openalex.org/W2766951256","https://openalex.org/W2790014534","https://openalex.org/W2806992328","https://openalex.org/W2883231496","https://openalex.org/W2883799941","https://openalex.org/W2889092423","https://openalex.org/W2906775773","https://openalex.org/W2927442996","https://openalex.org/W2943350453","https://openalex.org/W2955862035","https://openalex.org/W2957321195","https://openalex.org/W2980476332","https://openalex.org/W3043152763","https://openalex.org/W3080746200","https://openalex.org/W3091495674","https://openalex.org/W3119578934","https://openalex.org/W3149020889","https://openalex.org/W3179574841","https://openalex.org/W3184731588","https://openalex.org/W4225163271"],"related_works":["https://openalex.org/W2782129969","https://openalex.org/W3123822782","https://openalex.org/W2529354072","https://openalex.org/W3141288004","https://openalex.org/W2110461478","https://openalex.org/W2897858640","https://openalex.org/W2801023641","https://openalex.org/W4292315047","https://openalex.org/W4307487887","https://openalex.org/W58601226"],"abstract_inverted_index":{"Software":[0],"industry":[1,75,105],"has":[2],"sought":[3],"to":[4,168],"apply":[5],"practices":[6,23,41,70,97,131,165],"that":[7,65,161],"provide":[8],"a":[9,18,118,126],"more":[10],"meaningful":[11],"User":[12],"eXperience":[13],"(UX)":[14],"and":[15,27,36,76,116,151,153,176],"help":[16],"maintain":[17],"sustainable":[19],"business.":[20],"UX":[21,39,44,68,95,180],"Research":[22,40,69,96],"allows":[24],"conducting":[25],"research":[26,45,139],"evaluations":[28],"with":[29,79,143,148],"users":[30,56],"from":[31],"the":[32,67,73,80,94,107,156,174,183],"application":[33],"of":[34,83,163,178],"methods":[35],"techniques.":[37,124],"Some":[38],"reveal":[42],"longitudinal":[43],"actions":[46],"(i.e.,":[47,86],"Long-Term":[48,169,179],"UX)":[49],"when":[50],"they":[51],"track":[52],"products'":[53],"use":[54,85],"by":[55,72,121,182],"over":[57],"time.":[58],"The":[59],"literature":[60,109],"is":[61],"scarce":[62],"about":[63],"studies":[64],"discuss":[66],"adopted":[71],"software":[74,102,184],"their":[77],"relationship":[78],"different":[81],"moments":[82],"product":[84],"before,":[87],"during,":[88],"or":[89],"after).":[90],"Therefore,":[91],"we":[92,128],"surveyed":[93],"which":[98,132],"are":[99,133,166],"applied":[100],"in":[101,104],"development":[103],"following":[106],"systematic":[108],"review":[110],"process.":[111],"We":[112,171],"selected":[113],"45":[114],"papers":[115],"conducted":[117],"qualitative":[119],"analysis":[120],"applying":[122],"coding":[123],"As":[125],"result,":[127],"identify":[129],"38":[130,164],"classified":[134],"into":[135],"six":[136],"categories,":[137],"i.e.":[138],"planning,":[140],"data":[141,145],"collection":[142],"users,":[144],"analysis,":[146],"design":[147],"research,":[149],"organization":[150],"communication,":[152],"training":[154],"for":[155],"research.":[157],"Our":[158],"findings":[159],"show":[160],"15":[162],"related":[167],"UX.":[170],"also":[172],"identified":[173],"attitudes":[175],"needs":[177],"experienced":[181],"industry.":[185]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
