{"id":"https://openalex.org/W4297156621","doi":"https://doi.org/10.1145/3547522.3547688","title":"Guidelines for Bimodal Virtual Assistants","display_name":"Guidelines for Bimodal Virtual Assistants","publication_year":2022,"publication_date":"2022-09-26","ids":{"openalex":"https://openalex.org/W4297156621","doi":"https://doi.org/10.1145/3547522.3547688"},"language":"en","primary_location":{"id":"doi:10.1145/3547522.3547688","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3547522.3547688","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Adjunct Proceedings of the 2022 Nordic Human-Computer Interaction Conference","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5021246484","display_name":"Cristina Carbajal-P\u00e9rez","orcid":"https://orcid.org/0000-0003-4615-9757"},"institutions":[{"id":"https://openalex.org/I200284239","display_name":"Universidade de Santiago de Compostela","ror":"https://ror.org/030eybx10","country_code":"ES","type":"education","lineage":["https://openalex.org/I200284239"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Cristina Carbajal-P\u00e9rez","raw_affiliation_strings":["CiTIUS, University of Santiago de Compostela, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"CiTIUS, University of Santiago de Compostela, Spain","institution_ids":["https://openalex.org/I200284239"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5014779616","display_name":"Alejandro Catal\u00e1","orcid":"https://orcid.org/0000-0002-3677-672X"},"institutions":[{"id":"https://openalex.org/I200284239","display_name":"Universidade de Santiago de Compostela","ror":"https://ror.org/030eybx10","country_code":"ES","type":"education","lineage":["https://openalex.org/I200284239"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Alejandro Catala","raw_affiliation_strings":["CiTIUS, University of Santiago de Compostela, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"CiTIUS, University of Santiago de Compostela, Spain","institution_ids":["https://openalex.org/I200284239"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5086940709","display_name":"Alberto Bugar\u00edn","orcid":"https://orcid.org/0000-0003-3574-3843"},"institutions":[{"id":"https://openalex.org/I200284239","display_name":"Universidade de Santiago de Compostela","ror":"https://ror.org/030eybx10","country_code":"ES","type":"education","lineage":["https://openalex.org/I200284239"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Alberto Bugar\u00edn-Diz","raw_affiliation_strings":["CiTIUS, University of Santiago de Compostela, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"CiTIUS, University of Santiago de Compostela, Spain","institution_ids":["https://openalex.org/I200284239"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I200284239"],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"5"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6762875914573669},{"id":"https://openalex.org/keywords/gesture","display_name":"Gesture","score":0.6690274477005005},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.5979128479957581},{"id":"https://openalex.org/keywords/mode","display_name":"Mode (computer interface)","score":0.5646162033081055},{"id":"https://openalex.org/keywords/multimodality","display_name":"Multimodality","score":0.5548233389854431},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.53278648853302},{"id":"https://openalex.org/keywords/extant-taxon","display_name":"Extant taxon","score":0.500316858291626},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.45251041650772095},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.25499093532562256},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.1257076859474182}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6762875914573669},{"id":"https://openalex.org/C207347870","wikidata":"https://www.wikidata.org/wiki/Q371174","display_name":"Gesture","level":2,"score":0.6690274477005005},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.5979128479957581},{"id":"https://openalex.org/C48677424","wikidata":"https://www.wikidata.org/wiki/Q6888088","display_name":"Mode (computer interface)","level":2,"score":0.5646162033081055},{"id":"https://openalex.org/C2780910867","wikidata":"https://www.wikidata.org/wiki/Q1952416","display_name":"Multimodality","level":2,"score":0.5548233389854431},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.53278648853302},{"id":"https://openalex.org/C178300618","wikidata":"https://www.wikidata.org/wiki/Q1898509","display_name":"Extant taxon","level":2,"score":0.500316858291626},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.45251041650772095},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.25499093532562256},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.1257076859474182},{"id":"https://openalex.org/C78458016","wikidata":"https://www.wikidata.org/wiki/Q840400","display_name":"Evolutionary biology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3547522.3547688","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3547522.3547688","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Adjunct Proceedings of the 2022 Nordic Human-Computer Interaction Conference","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.8199999928474426,"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":30,"referenced_works":["https://openalex.org/W118848120","https://openalex.org/W1575321350","https://openalex.org/W1982451263","https://openalex.org/W1984368866","https://openalex.org/W1993760471","https://openalex.org/W2005616268","https://openalex.org/W2017966666","https://openalex.org/W2046404330","https://openalex.org/W2050776147","https://openalex.org/W2120192035","https://openalex.org/W2486175941","https://openalex.org/W2524252196","https://openalex.org/W2562508989","https://openalex.org/W2622863697","https://openalex.org/W2793885274","https://openalex.org/W2808216081","https://openalex.org/W2889495041","https://openalex.org/W2907049732","https://openalex.org/W2908635277","https://openalex.org/W2962885248","https://openalex.org/W2967889582","https://openalex.org/W3015588689","https://openalex.org/W3032506562","https://openalex.org/W3159016082","https://openalex.org/W3159367349","https://openalex.org/W3184966646","https://openalex.org/W3203655597","https://openalex.org/W4200229541","https://openalex.org/W4243432123","https://openalex.org/W4248595566"],"related_works":["https://openalex.org/W2350807072","https://openalex.org/W2363925233","https://openalex.org/W1490448888","https://openalex.org/W66256988","https://openalex.org/W3005892291","https://openalex.org/W34362849","https://openalex.org/W2991377192","https://openalex.org/W1984532091","https://openalex.org/W4244174369","https://openalex.org/W2345769298"],"abstract_inverted_index":{"Multimodality":[0],"is":[1,73],"a":[2,137],"widely":[3],"studied":[4],"topic":[5],"that":[6,96,140],"involves":[7],"communication":[8],"modes":[9],"such":[10],"as":[11],"speech,":[12],"writing,":[13],"gestures,":[14],"touching,":[15],"etc.":[16],"In":[17,103],"the":[18,63,89,127,133],"field":[19],"of":[20,46,65,91,129,135],"Conversational":[21],"User":[22],"Interfaces,":[23],"researchers":[24],"emphasize":[25],"both":[26,98],"advantages":[27],"and":[28,100,108,113],"disadvantages":[29],"in":[30,44,62,77,126],"developing":[31],"either":[32,66],"text-based":[33,67],"virtual":[34,40,130],"assistants":[35,41,131],"(visual":[36],"mode)":[37,43],"or":[38,52,68],"voice-based":[39,69],"(auditory":[42],"terms":[45],"cognitive":[47],"effort,":[48],"memory":[49],"load,":[50],"satisfaction,":[51],"enjoyment.":[53],"We":[54],"also":[55],"find":[56],"extant":[57],"guidelines":[58,87,112,117],"which":[59],"are":[60,84],"specialized":[61],"development":[64,90,128],"assistants.":[70],"However,":[71],"there":[72,83],"an":[74],"evident":[75],"gap":[76],"Multimodal":[78],"Virtual":[79,93],"Assistants":[80,94],"research,":[81],"since":[82],"no":[85],"specific":[86],"for":[88],"Bimodal":[92],"(BVAs)":[95],"combine":[97],"writing":[99],"speech":[101],"modes.":[102],"this":[104],"paper,":[105],"we":[106,114],"analyze":[107],"synthesize":[109],"those":[110],"existing":[111],"propose":[115],"22":[116],"sorted":[118],"into":[119],"four":[120],"categories":[121],"concerning":[122],"key":[123],"design":[124],"issues":[125],"with":[132],"aim":[134],"providing":[136],"unified":[138],"model":[139],"helps":[141],"raise":[142],"awareness":[143],"among":[144],"designers":[145],"who":[146],"want":[147],"to":[148],"develop":[149],"BVAs.":[150]},"counts_by_year":[{"year":2024,"cited_by_count":1}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}